{"id":"https://openalex.org/W2169128520","doi":"https://doi.org/10.5539/cis.v2n4p47","title":"An Investigation into Methods and Concepts of Qualitative Research in Information System Research","display_name":"An Investigation into Methods and Concepts of Qualitative Research in Information System Research","publication_year":2009,"publication_date":"2009-10-22","ids":{"openalex":"https://openalex.org/W2169128520","doi":"https://doi.org/10.5539/cis.v2n4p47","mag":"2169128520"},"language":"en","primary_location":{"id":"doi:10.5539/cis.v2n4p47","is_oa":true,"landing_page_url":"https://doi.org/10.5539/cis.v2n4p47","pdf_url":"https://ccsenet.org/journal/index.php/cis/article/download/3200/3714","source":{"id":"https://openalex.org/S2764452479","display_name":"Computer and Information Science","issn_l":"1913-8989","issn":["1913-8989","1913-8997"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310322531","host_organization_name":"Canadian Center of Science and Education","host_organization_lineage":["https://openalex.org/P4310322531"],"host_organization_lineage_names":["Canadian Center of Science and Education"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer and Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://ccsenet.org/journal/index.php/cis/article/download/3200/3714","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029983326","display_name":"Marzanah A. Jabar","orcid":"https://orcid.org/0000-0002-3619-5028"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Marzanah A Jabar","raw_affiliation_strings":["Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047081040","display_name":"Fatimah Sidi","orcid":"https://orcid.org/0000-0001-9556-9045"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Fatimah Sidi","raw_affiliation_strings":["Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112311502","display_name":"Mohd Hasan Selamat","orcid":null},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Mohd Hasan Selamat","raw_affiliation_strings":["Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058076262","display_name":"Abd Azim Abd Ghani","orcid":null},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Abd Azim Abd Ghani","raw_affiliation_strings":["Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000398352","display_name":"Hamidah Ibrahim","orcid":"https://orcid.org/0000-0002-9900-0531"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Hamidah Ibrahim","raw_affiliation_strings":["Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Science Computer and InformationTechnology University Putra Malaysia (UPM), Serdang 43400 UPM Serdang, Selangor Darul Ehsan, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5029983326"],"corresponding_institution_ids":["https://openalex.org/I130343225"],"apc_list":null,"apc_paid":null,"fwci":5.1323,"has_fulltext":true,"cited_by_count":22,"citation_normalized_percentile":{"value":0.95411322,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"2","issue":"4","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.8101261854171753},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7406928539276123},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.6394217014312744},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.607063889503479},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.5401389598846436},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.499004602432251},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.4778461158275604},{"id":"https://openalex.org/keywords/action-research","display_name":"Action research","score":0.47667646408081055},{"id":"https://openalex.org/keywords/grounded-theory","display_name":"Grounded theory","score":0.47598257660865784},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.4311855733394623},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.425375372171402},{"id":"https://openalex.org/keywords/participant-observation","display_name":"Participant observation","score":0.4136573374271393},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.24199354648590088},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.12050142884254456},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.10371589660644531}],"concepts":[{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.8101261854171753},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7406928539276123},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.6394217014312744},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.607063889503479},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.5401389598846436},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.499004602432251},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.4778461158275604},{"id":"https://openalex.org/C53173841","wikidata":"https://www.wikidata.org/wiki/Q1897444","display_name":"Action research","level":2,"score":0.47667646408081055},{"id":"https://openalex.org/C156325361","wikidata":"https://www.wikidata.org/wiki/Q1152864","display_name":"Grounded theory","level":3,"score":0.47598257660865784},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.4311855733394623},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.425375372171402},{"id":"https://openalex.org/C194943564","wikidata":"https://www.wikidata.org/wiki/Q1129049","display_name":"Participant observation","level":2,"score":0.4136573374271393},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.24199354648590088},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.12050142884254456},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.10371589660644531},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5539/cis.v2n4p47","is_oa":true,"landing_page_url":"https://doi.org/10.5539/cis.v2n4p47","pdf_url":"https://ccsenet.org/journal/index.php/cis/article/download/3200/3714","source":{"id":"https://openalex.org/S2764452479","display_name":"Computer and Information Science","issn_l":"1913-8989","issn":["1913-8989","1913-8997"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310322531","host_organization_name":"Canadian Center of Science and Education","host_organization_lineage":["https://openalex.org/P4310322531"],"host_organization_lineage_names":["Canadian Center of Science and Education"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer and Information Science","raw_type":"journal-article"},{"id":"pmh:oai:psasir.upm.edu.my:13048","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4377196260","display_name":"Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130343225","host_organization_name":"Universiti Putra Malaysia","host_organization_lineage":["https://openalex.org/I130343225"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":{"id":"doi:10.5539/cis.v2n4p47","is_oa":true,"landing_page_url":"https://doi.org/10.5539/cis.v2n4p47","pdf_url":"https://ccsenet.org/journal/index.php/cis/article/download/3200/3714","source":{"id":"https://openalex.org/S2764452479","display_name":"Computer and Information Science","issn_l":"1913-8989","issn":["1913-8989","1913-8997"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310322531","host_organization_name":"Canadian Center of Science and Education","host_organization_lineage":["https://openalex.org/P4310322531"],"host_organization_lineage_names":["Canadian Center of Science and Education"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer and Information Science","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.4699999988079071}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2169128520.pdf","grobid_xml":"https://content.openalex.org/works/W2169128520.grobid-xml"},"referenced_works_count":35,"referenced_works":["https://openalex.org/W2020907","https://openalex.org/W116282327","https://openalex.org/W149910091","https://openalex.org/W621051073","https://openalex.org/W1487101402","https://openalex.org/W1506150625","https://openalex.org/W1527311855","https://openalex.org/W1535148893","https://openalex.org/W1559689999","https://openalex.org/W1576175299","https://openalex.org/W1598226182","https://openalex.org/W1600350826","https://openalex.org/W1607675442","https://openalex.org/W1765266268","https://openalex.org/W1973307941","https://openalex.org/W1989067310","https://openalex.org/W2006479099","https://openalex.org/W2028487058","https://openalex.org/W2078860536","https://openalex.org/W2086673082","https://openalex.org/W2092710282","https://openalex.org/W2099470068","https://openalex.org/W2120761580","https://openalex.org/W2123601949","https://openalex.org/W2123952056","https://openalex.org/W2128992662","https://openalex.org/W2171883549","https://openalex.org/W2316019844","https://openalex.org/W2476364625","https://openalex.org/W2799134957","https://openalex.org/W3121175530","https://openalex.org/W4231870911","https://openalex.org/W4251915282","https://openalex.org/W4300460767","https://openalex.org/W6632015851"],"related_works":["https://openalex.org/W3112607552","https://openalex.org/W3216561369","https://openalex.org/W4310276925","https://openalex.org/W2096907808","https://openalex.org/W1832517437","https://openalex.org/W2100224582","https://openalex.org/W2157337701","https://openalex.org/W560125681","https://openalex.org/W1975318299","https://openalex.org/W2129967679"],"abstract_inverted_index":{"This":[0],"paper":[1],"is":[2],"an":[3,82,149],"initial":[4],"review":[5],"of":[6,24,54,88,106,139,148],"literature,":[7],"investigating":[8],"qualitative":[9,25,89,111,167],"research,":[10,98],"to":[11,35,76],"show":[12],"its":[13],"relevance":[14],"in":[15,46,69,85,110,118,158,163],"information":[16,70,164],"system":[17,71,165],"disciplines.":[18],"Qualitative":[19,41],"research":[20,42,72,90,108,127,151,161],"involves":[21],"the":[22,86,96,119,144],"use":[23],"data,":[26,34],"such":[27],"as":[28],"interviews,":[29],"documents,":[30],"and":[31,37,49,57,78,102,123,137,154],"participant":[32],"observation":[33],"understand":[36],"explain":[38],"social":[39],"phenomena.":[40],"can":[43],"be":[44,114,156],"found":[45],"many":[47],"disciplines":[48],"fields,":[50],"using":[51,166],"a":[52,66,146,160],"variety":[53],"approaches,":[55],"methods":[56,94,120],"techniques.":[58],"In":[59],"Information":[60],"Systems":[61],"(IS),":[62],"there":[63],"has":[64],"been":[65],"general":[67],"shift":[68],"away":[73],"from":[74],"technological":[75],"managerial":[77],"organizational":[79],"issues,":[80],"hence":[81],"increasing":[83],"interest":[84],"application":[87],"methods.":[91],"Frequently":[92],"used":[93],"are":[95,121,129],"action":[97,150],"case":[99],"study,":[100],"ethnography":[101],"grounded":[103],"theory.":[104],"Review":[105],"each":[107,126,140],"approaches":[109],"methods,":[112],"will":[113,133],"discussed.":[115],"Important":[116],"considerations":[117],"identified,":[122],"cases":[124],"for":[125],"method":[128],"described.":[130],"Then":[131],"we":[132],"present":[134],"some":[135],"benefits":[136],"limitations":[138],"method.":[141,168],"Based":[142],"on":[143],"result,":[145],"framework":[147],"was":[152],"proposed":[153],"might":[155],"useful":[157],"starting":[159],"project":[162]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}
