{"id":"https://openalex.org/W1981838920","doi":"https://doi.org/10.5539/cis.v2n2p57","title":"The Effect of Information Technology Infrastructure Flexibility on Intranet Effectiveness","display_name":"The Effect of Information Technology Infrastructure Flexibility on Intranet Effectiveness","publication_year":2009,"publication_date":"2009-04-15","ids":{"openalex":"https://openalex.org/W1981838920","doi":"https://doi.org/10.5539/cis.v2n2p57","mag":"1981838920"},"language":"en","primary_location":{"id":"doi:10.5539/cis.v2n2p57","is_oa":true,"landing_page_url":"https://doi.org/10.5539/cis.v2n2p57","pdf_url":"https://ccsenet.org/journal/index.php/cis/article/download/1788/1699","source":{"id":"https://openalex.org/S2764452479","display_name":"Computer and Information Science","issn_l":"1913-8989","issn":["1913-8989","1913-8997"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310322531","host_organization_name":"Canadian Center of Science and Education","host_organization_lineage":["https://openalex.org/P4310322531"],"host_organization_lineage_names":["Canadian Center of Science and Education"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer and Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://ccsenet.org/journal/index.php/cis/article/download/1788/1699","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037409779","display_name":"Mohamad Noorman Masrek","orcid":"https://orcid.org/0000-0002-2730-5555"},"institutions":[{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Mohamad Noorman Masrek","raw_affiliation_strings":["Faculty of Information Management, MARA University of Technology Puncak Perdana Campus, Section U10, 40150 Shah Alam Selangor, Malaysia","Faculty of Information Management, MARA University of Technology"],"affiliations":[{"raw_affiliation_string":"Faculty of Information Management, MARA University of Technology Puncak Perdana Campus, Section U10, 40150 Shah Alam Selangor, Malaysia","institution_ids":["https://openalex.org/I82724352"]},{"raw_affiliation_string":"Faculty of Information Management, MARA University of Technology","institution_ids":["https://openalex.org/I82724352"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018874206","display_name":"Kamaruzaman Jusoff","orcid":"https://orcid.org/0000-0001-5020-1618"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Kamaruzaman Jusoff","raw_affiliation_strings":["Tropical Forest Airborne Observatory (TropAIR) Faculty of Forestry, Universiti Putra Malaysia 43400 UPM Serdang Selangor, Malaysia","Tropical Forest Airborne Observatory (TropAIR), Faculty of Forestry, Universiti Putra Malaysia"],"affiliations":[{"raw_affiliation_string":"Tropical Forest Airborne Observatory (TropAIR) Faculty of Forestry, Universiti Putra Malaysia 43400 UPM Serdang Selangor, Malaysia","institution_ids":["https://openalex.org/I130343225"]},{"raw_affiliation_string":"Tropical Forest Airborne Observatory (TropAIR), Faculty of Forestry, Universiti Putra Malaysia","institution_ids":["https://openalex.org/I130343225"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5037409779"],"corresponding_institution_ids":["https://openalex.org/I82724352"],"apc_list":null,"apc_paid":null,"fwci":0.7209,"has_fulltext":true,"cited_by_count":20,"citation_normalized_percentile":{"value":0.81550057,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"2","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intranet","display_name":"Intranet","score":0.9929426312446594},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.8179851770401001},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6453947424888611},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6106559634208679},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5713268518447876},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.42554718255996704},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.41590258479118347},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.327376127243042},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.32113415002822876},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.28555771708488464},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.13563555479049683}],"concepts":[{"id":"https://openalex.org/C2778059363","wikidata":"https://www.wikidata.org/wiki/Q483426","display_name":"Intranet","level":3,"score":0.9929426312446594},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.8179851770401001},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6453947424888611},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6106559634208679},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5713268518447876},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.42554718255996704},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41590258479118347},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.327376127243042},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.32113415002822876},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.28555771708488464},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.13563555479049683},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5539/cis.v2n2p57","is_oa":true,"landing_page_url":"https://doi.org/10.5539/cis.v2n2p57","pdf_url":"https://ccsenet.org/journal/index.php/cis/article/download/1788/1699","source":{"id":"https://openalex.org/S2764452479","display_name":"Computer and Information Science","issn_l":"1913-8989","issn":["1913-8989","1913-8997"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310322531","host_organization_name":"Canadian Center of Science and Education","host_organization_lineage":["https://openalex.org/P4310322531"],"host_organization_lineage_names":["Canadian Center of Science and Education"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer and Information Science","raw_type":"journal-article"},{"id":"pmh:oai:psasir.upm.edu.my:17122","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4377196260","display_name":"Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130343225","host_organization_name":"Universiti Putra Malaysia","host_organization_lineage":["https://openalex.org/I130343225"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":{"id":"doi:10.5539/cis.v2n2p57","is_oa":true,"landing_page_url":"https://doi.org/10.5539/cis.v2n2p57","pdf_url":"https://ccsenet.org/journal/index.php/cis/article/download/1788/1699","source":{"id":"https://openalex.org/S2764452479","display_name":"Computer and Information Science","issn_l":"1913-8989","issn":["1913-8989","1913-8997"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310322531","host_organization_name":"Canadian Center of Science and Education","host_organization_lineage":["https://openalex.org/P4310322531"],"host_organization_lineage_names":["Canadian Center of Science and Education"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computer and Information Science","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6299999952316284,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1981838920.pdf","grobid_xml":"https://content.openalex.org/works/W1981838920.grobid-xml"},"referenced_works_count":33,"referenced_works":["https://openalex.org/W74674408","https://openalex.org/W88284101","https://openalex.org/W619849788","https://openalex.org/W1452874900","https://openalex.org/W1487377635","https://openalex.org/W1500461954","https://openalex.org/W1515798655","https://openalex.org/W1550220284","https://openalex.org/W1560260739","https://openalex.org/W1721421031","https://openalex.org/W1974257316","https://openalex.org/W2000416173","https://openalex.org/W2003253783","https://openalex.org/W2034756154","https://openalex.org/W2056987986","https://openalex.org/W2057012437","https://openalex.org/W2075164679","https://openalex.org/W2082529226","https://openalex.org/W2083863524","https://openalex.org/W2103340114","https://openalex.org/W2111579055","https://openalex.org/W2131814651","https://openalex.org/W2158747611","https://openalex.org/W2527814043","https://openalex.org/W2746932326","https://openalex.org/W3005694522","https://openalex.org/W3139197935","https://openalex.org/W3140882684","https://openalex.org/W3141337535","https://openalex.org/W6603575328","https://openalex.org/W6664703170","https://openalex.org/W6669358532","https://openalex.org/W6742654871"],"related_works":["https://openalex.org/W2374107376","https://openalex.org/W4241047679","https://openalex.org/W562045822","https://openalex.org/W2379752699","https://openalex.org/W2493140802","https://openalex.org/W2754858745","https://openalex.org/W2028692324","https://openalex.org/W2347957298","https://openalex.org/W2498491176","https://openalex.org/W3126027708"],"abstract_inverted_index":{"When":[0],"intranet":[1,22,40,54,75,93,112,129,165],"was":[2,10],"first":[3],"conceived":[4],"a":[5],"decade":[6],"ago,":[7],"its":[8],"adoption":[9,23],"only":[11],"affordable":[12],"by":[13],"large":[14],"business":[15,36,43],"enterprise":[16],"or":[17,67,72],"organizations.":[18],"However,":[19],"at":[20],"present,":[21],"has":[24,38,79,148],"become":[25],"so":[26],"prevalent":[27],"that":[28,151],"almost":[29],"every":[30],"organizations,":[31],"irrespective":[32],"of":[33,52,86,124,134,143,156,170],"sizes":[34],"and":[35,45,111,128,158,173],"nature":[37],"diffused":[39],"into":[41],"their":[42],"operations":[44],"activities.":[46],"While":[47],"studies":[48],"addressing":[49],"the":[50,53,60,70,84,105,121,132,141,144],"effectiveness":[51,130,166],"have":[55,64],"been":[56],"greatly":[57],"reported":[58],"in":[59,131,137,163,168],"literature,":[61],"very":[62],"few":[63],"really":[65],"explored":[66],"focused":[68],"on":[69,92,140],"antecedents":[71],"determinants":[73],"to":[74,82,103,119],"effectiveness.":[76,94,113],"Specifically,":[77],"none":[78],"ever":[80],"attempted":[81],"examine":[83],"effect":[85],"information":[87],"technology":[88],"(IT)":[89],"infrastructure":[90,109,126,153],"capabilities":[91],"Against":[95],"this":[96,98,146],"concern,":[97],"study":[99,147],"is":[100],"an":[101],"attempt":[102],"explore":[104],"relationship":[106],"between":[107],"IT":[108,125,152,159],"flexibility":[110,127,154],"In":[114],"addition,":[115],"it":[116],"also":[117],"seeks":[118],"investigate":[120],"perceived":[122],"level":[123],"context":[133],"public":[135],"organizations":[136],"Malaysia.":[138],"Based":[139],"results":[142],"analysis,":[145],"empirically":[149],"showed":[150],"comprising":[155],"connectivity":[157],"personnel":[160],"are":[161],"influential":[162],"determining":[164],"measured":[167],"terms":[169],"operation,":[171],"culture":[172],"facilitation.":[174]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}