{"id":"https://openalex.org/W4285287374","doi":"https://doi.org/10.5220/0011083200003182","title":"Educational Chatbots: A Sustainable Approach for Customizable Conversations for Education","display_name":"Educational Chatbots: A Sustainable Approach for Customizable Conversations for Education","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4285287374","doi":"https://doi.org/10.5220/0011083200003182"},"language":"en","primary_location":{"id":"doi:10.5220/0011083200003182","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011083200003182","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 14th International Conference on Computer Supported Education","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.5220/0011083200003182","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048757682","display_name":"Donya Rooein","orcid":"https://orcid.org/0000-0002-0368-3084"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Donya Rooein","raw_affiliation_strings":["Poliotecnico di Milano, Milan, Italy, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Poliotecnico di Milano, Milan, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100992552","display_name":"Paolo Paolini","orcid":null},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Paolo Paolini","raw_affiliation_strings":["Poliotecnico di Milano, Milan, Italy, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Poliotecnico di Milano, Milan, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046308244","display_name":"Barbara Pernici","orcid":"https://orcid.org/0000-0002-2034-9774"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Barbara Pernici","raw_affiliation_strings":["Poliotecnico di Milano, Milan, Italy, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Poliotecnico di Milano, Milan, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I93860229"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5048757682"],"corresponding_institution_ids":["https://openalex.org/I93860229"],"apc_list":null,"apc_paid":null,"fwci":0.2653,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.60298044,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9254000186920166,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9034000039100647,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6904276609420776},{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.5014770030975342},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.4153955280780792},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.41143321990966797},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3685288727283478},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.33869311213493347}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6904276609420776},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.5014770030975342},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.4153955280780792},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.41143321990966797},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3685288727283478},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33869311213493347}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5220/0011083200003182","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011083200003182","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 14th International Conference on Computer Supported Education","raw_type":"proceedings-article"},{"id":"pmh:oai:re.public.polimi.it:11311/1226919","is_oa":false,"landing_page_url":"https://hdl.handle.net/11311/1226919","pdf_url":null,"source":{"id":"https://openalex.org/S4306400312","display_name":"Virtual Community of Pathological Anatomy (University of Castilla La Mancha)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79189158","host_organization_name":"University of Castilla-La Mancha","host_organization_lineage":["https://openalex.org/I79189158"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.5220/0011083200003182","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011083200003182","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 14th International Conference on Computer Supported Education","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425"],"abstract_inverted_index":{"This":[0],"paper":[1],"proposes":[2],"using":[3],"chatbots":[4,40,53,110],"as":[5],"\u201ctutors\u201d":[6],"in":[7,19,111],"a":[8],"learning":[9,25,73],"environment;":[10],"tutors":[11],"who":[12],"are":[13,31],"not":[14],"domain":[15],"experts":[16],"but":[17],"helpers":[18],"guiding":[20],"students":[21,106],"through":[22],"bodies":[23],"of":[24,58,119],"material.":[26],"The":[27,44],"most":[28],"original":[29],"contributions":[30],"the":[32,56,85,96],"proposal":[33],"that":[34,109,117],"conversation":[35,66],"should":[36,47],"be":[37,114],"content-independent":[38],"(although":[39],"speak":[41],"about":[42],"content);":[43],"production":[45],"process":[46],"allow":[48],"non-technical":[49],"actors":[50],"to":[51],"customize":[52],"and":[54,60,100,105,116,123],"keep":[55],"costs":[57],"development":[59],"deployment":[61],"low.":[62],"We":[63,83],"specifically":[64],"discuss":[65],"customization,":[67],"which":[68],"is":[69,121],"relevant,":[70],"especially":[71],"for":[72],"applications,":[74],"where":[75],"users":[76],"might":[77],"have":[78,107],"specific":[79],"needs":[80],"or":[81],"problems.":[82],"achieve":[84],"features":[86],"introduced":[87],"above":[88],"via":[89],"extensive":[90],"\u201cconfiguration\u201d":[91],"(regarding":[92],"direct":[93],"programming),":[94],"making":[95],"underlying":[97],"technology":[98],"novel":[99],"original.":[101],"Experiments":[102],"with":[103],"teachers":[104],"shown":[108],"education":[112],"can":[113],"effective":[115],"customization":[118],"conversations":[120],"relevant":[122],"valued":[124],"by":[125],"users.":[126]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}