{"id":"https://openalex.org/W4409195066","doi":"https://doi.org/10.5220/0013366100003932","title":"Evaluating a GPT-4 and Retrieval-Augmented Generation-Based Conversational Agent to Enhance Learning Experience in a MOOC","display_name":"Evaluating a GPT-4 and Retrieval-Augmented Generation-Based Conversational Agent to Enhance Learning Experience in a MOOC","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4409195066","doi":"https://doi.org/10.5220/0013366100003932"},"language":"en","primary_location":{"id":"doi:10.5220/0013366100003932","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0013366100003932","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 17th International Conference on Computer Supported Education","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.5220/0013366100003932","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037103463","display_name":"Fatma Miladi","orcid":null},"institutions":[{"id":"https://openalex.org/I200745827","display_name":"Universit\u00e9 T\u00c9LUQ","ror":"https://ror.org/007y6q934","country_code":"CA","type":"education","lineage":["https://openalex.org/I200745827","https://openalex.org/I49663120"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Fatma Miladi","raw_affiliation_strings":["TELUQ University, 5800 rue Saint-Denis, Montreal, QC H2S 3L5, Canada"],"affiliations":[{"raw_affiliation_string":"TELUQ University, 5800 rue Saint-Denis, Montreal, QC H2S 3L5, Canada","institution_ids":["https://openalex.org/I200745827"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085480866","display_name":"Val\u00e9ry Psych\u00e9","orcid":"https://orcid.org/0009-0003-7299-7807"},"institutions":[{"id":"https://openalex.org/I200745827","display_name":"Universit\u00e9 T\u00c9LUQ","ror":"https://ror.org/007y6q934","country_code":"CA","type":"education","lineage":["https://openalex.org/I200745827","https://openalex.org/I49663120"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Val\u00e9ry Psych\u00e9","raw_affiliation_strings":["TELUQ University, 5800 rue Saint-Denis, Montreal, QC H2S 3L5, Canada"],"affiliations":[{"raw_affiliation_string":"TELUQ University, 5800 rue Saint-Denis, Montreal, QC H2S 3L5, Canada","institution_ids":["https://openalex.org/I200745827"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022845028","display_name":"Awa Diattara","orcid":null},"institutions":[{"id":"https://openalex.org/I112713213","display_name":"Universit\u00e9 Gaston Berger","ror":"https://ror.org/01jp0tk64","country_code":"SN","type":"education","lineage":["https://openalex.org/I112713213"]}],"countries":["SN"],"is_corresponding":false,"raw_author_name":"Awa Diattara","raw_affiliation_strings":["LANI, Gaston Berger University, Saint-Louis, Senegal"],"affiliations":[{"raw_affiliation_string":"LANI, Gaston Berger University, Saint-Louis, Senegal","institution_ids":["https://openalex.org/I112713213"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031592626","display_name":"Nour El Mawas","orcid":"https://orcid.org/0000-0002-0214-9840"},"institutions":[{"id":"https://openalex.org/I4387152666","display_name":"Centre de Recherche sur les M\u00e9diations","ror":"https://ror.org/04ev1zs55","country_code":null,"type":"facility","lineage":["https://openalex.org/I4387152666","https://openalex.org/I90183372"]},{"id":"https://openalex.org/I90183372","display_name":"Universit\u00e9 de Lorraine","ror":"https://ror.org/04vfs2w97","country_code":"FR","type":"education","lineage":["https://openalex.org/I90183372"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Nour El Mawas","raw_affiliation_strings":["Universit\u00e9 de Lorraine, Crem, F-57000 Metz, France"],"affiliations":[{"raw_affiliation_string":"Universit\u00e9 de Lorraine, Crem, F-57000 Metz, France","institution_ids":["https://openalex.org/I90183372","https://openalex.org/I4387152666"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045561693","display_name":"Daniel Lemire","orcid":"https://orcid.org/0000-0003-3306-6922"},"institutions":[{"id":"https://openalex.org/I200745827","display_name":"Universit\u00e9 T\u00c9LUQ","ror":"https://ror.org/007y6q934","country_code":"CA","type":"education","lineage":["https://openalex.org/I200745827","https://openalex.org/I49663120"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Daniel Lemire","raw_affiliation_strings":["TELUQ University, 5800 rue Saint-Denis, Montreal, QC H2S 3L5, Canada"],"affiliations":[{"raw_affiliation_string":"TELUQ University, 5800 rue Saint-Denis, Montreal, QC H2S 3L5, Canada","institution_ids":["https://openalex.org/I200745827"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5037103463"],"corresponding_institution_ids":["https://openalex.org/I200745827"],"apc_list":null,"apc_paid":null,"fwci":1.5603,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.84679485,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"347","last_page":"354"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9251000285148621,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9251000285148621,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11902","display_name":"Intelligent Tutoring Systems and Adaptive Learning","score":0.9146000146865845,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7679753303527832},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.5536556243896484},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.4634625017642975},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3929886519908905},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.37237748503685},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.36572787165641785},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35043811798095703}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7679753303527832},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.5536556243896484},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.4634625017642975},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3929886519908905},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.37237748503685},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.36572787165641785},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35043811798095703}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5220/0013366100003932","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0013366100003932","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 17th International Conference on Computer Supported Education","raw_type":"proceedings-article"},{"id":"pmh:oai:r-libre.teluq.ca:3602","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401909","display_name":"R-libre (Universit\u00e9 T\u00e9luq)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I200745827","host_organization_name":"Universit\u00e9 T\u00c9LUQ","host_organization_lineage":["https://openalex.org/I200745827"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":{"id":"doi:10.5220/0013366100003932","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0013366100003932","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 17th International Conference on Computer Supported Education","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W304855073","https://openalex.org/W4213212078","https://openalex.org/W938111471","https://openalex.org/W2511882081","https://openalex.org/W2518250394","https://openalex.org/W2032169142","https://openalex.org/W2267221041","https://openalex.org/W98823754","https://openalex.org/W2517005961"],"abstract_inverted_index":{"Massive":[0],"Open":[1],"Online":[2],"Courses":[3],"(MOOCs)":[4],"face":[5],"significant":[6,50],"challenges":[7],"due":[8],"to":[9,36,58,81],"low":[10],"completion":[11],"rates,":[12],"primarily":[13],"caused":[14],"by":[15],"insufficient":[16],"personalized":[17],"support":[18],"for":[19],"learners.":[20],"To":[21],"address":[22],"this,":[23],"we":[24],"developed":[25],"a":[26,48,66],"pedagogical":[27],"AI-powered":[28],"conversational":[29],"agent":[30,64],"enhanced":[31],"with":[32,44],"Retrieval-Augmented":[33],"Generation":[34],"(RAG)":[35],"provide":[37],"real-time,":[38],"contextually":[39],"relevant":[40],"support.":[41],"Our":[42],"evaluation":[43],"25":[45],"learners":[46],"demonstrated":[47],"statistically":[49],"knowledge":[51],"gain":[52],"in":[53,96],"the":[54,59,63,76],"experimental":[55],"group":[56],"compared":[57],"control":[60],"group.":[61],"Additionally,":[62],"achieved":[65],"high":[67],"System":[68],"Usability":[69],"Scale":[70],"(SUS)":[71],"score.":[72],"These":[73],"findings":[74],"highlight":[75],"potential":[77],"of":[78],"AI":[79],"technologies":[80],"enhance":[82],"online":[83],"learning":[84,94],"environments":[85],"and":[86],"inform":[87],"future":[88],"research":[89],"on":[90],"their":[91],"role":[92],"as":[93],"companions":[95],"distance":[97],"education.":[98]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-04-15T08:11:43.952461","created_date":"2025-10-10T00:00:00"}
