{"id":"https://openalex.org/W4367155960","doi":"https://doi.org/10.5220/0011961300003467","title":"\u201cHow to Make Them Stay?\u201d: Diverse Counterfactual Explanations of Employee Attrition","display_name":"\u201cHow to Make Them Stay?\u201d: Diverse Counterfactual Explanations of Employee Attrition","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4367155960","doi":"https://doi.org/10.5220/0011961300003467"},"language":"en","primary_location":{"id":"doi:10.5220/0011961300003467","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011961300003467","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 25th International Conference on Enterprise Information Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.5220/0011961300003467","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5000081339","display_name":"Andr\u00e9 Artelt","orcid":"https://orcid.org/0000-0002-2426-3126"},"institutions":[{"id":"https://openalex.org/I20121455","display_name":"Bielefeld University","ror":"https://ror.org/02hpadn98","country_code":"DE","type":"education","lineage":["https://openalex.org/I20121455"]},{"id":"https://openalex.org/I34771391","display_name":"University of Cyprus","ror":"https://ror.org/02qjrjx09","country_code":"CY","type":"education","lineage":["https://openalex.org/I34771391"]}],"countries":["CY","DE"],"is_corresponding":true,"raw_author_name":"Andr\u00e9 Artelt","raw_affiliation_strings":["Department of Electrical and Computer Engineering, University of Cyprus, Nicosia, Cyprus, --- Select a Country ---","Faculty of Technology, Bielefeld University, Bielefeld, Germany, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Department of Electrical and Computer Engineering, University of Cyprus, Nicosia, Cyprus, --- Select a Country ---","institution_ids":["https://openalex.org/I34771391"]},{"raw_affiliation_string":"Faculty of Technology, Bielefeld University, Bielefeld, Germany, --- Select a Country ---","institution_ids":["https://openalex.org/I20121455"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020514740","display_name":"Andreas Gregoriades","orcid":"https://orcid.org/0000-0002-7422-1514"},"institutions":[{"id":"https://openalex.org/I163151358","display_name":"Cyprus University of Technology","ror":"https://ror.org/05qt8tf94","country_code":"CY","type":"education","lineage":["https://openalex.org/I163151358"]}],"countries":["CY"],"is_corresponding":false,"raw_author_name":"Andreas Gregoriades","raw_affiliation_strings":["Department of Management, Entrepreneurship and Digital Business, Cyprus University of Technology, Limassol, Cyprus, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Department of Management, Entrepreneurship and Digital Business, Cyprus University of Technology, Limassol, Cyprus, --- Select a Country ---","institution_ids":["https://openalex.org/I163151358"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5000081339"],"corresponding_institution_ids":["https://openalex.org/I20121455","https://openalex.org/I34771391"],"apc_list":null,"apc_paid":null,"fwci":3.9743,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.93336958,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"532","last_page":"538"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11959","display_name":"Employment and Welfare Studies","score":0.7613000273704529,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11959","display_name":"Employment and Welfare Studies","score":0.7613000273704529,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/counterfactual-thinking","display_name":"Counterfactual thinking","score":0.8726365566253662},{"id":"https://openalex.org/keywords/attrition","display_name":"Attrition","score":0.8369115591049194},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4919106960296631},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.27045220136642456},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.15168249607086182},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.09199139475822449}],"concepts":[{"id":"https://openalex.org/C108650721","wikidata":"https://www.wikidata.org/wiki/Q1783253","display_name":"Counterfactual thinking","level":2,"score":0.8726365566253662},{"id":"https://openalex.org/C2780553607","wikidata":"https://www.wikidata.org/wiki/Q684868","display_name":"Attrition","level":2,"score":0.8369115591049194},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4919106960296631},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.27045220136642456},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.15168249607086182},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.09199139475822449},{"id":"https://openalex.org/C199343813","wikidata":"https://www.wikidata.org/wiki/Q12128","display_name":"Dentistry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5220/0011961300003467","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011961300003467","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 25th International Conference on Enterprise Information Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:ktisis.cut.ac.cy:20.500.14279/29911","is_oa":true,"landing_page_url":"https://hdl.handle.net/20.500.14279/29911","pdf_url":null,"source":{"id":"https://openalex.org/S4306400897","display_name":"Ktisis at Cyprus University of Technology (Cyprus University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I163151358","host_organization_name":"Cyprus University of Technology","host_organization_lineage":["https://openalex.org/I163151358"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"conferenceObject"}],"best_oa_location":{"id":"doi:10.5220/0011961300003467","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011961300003467","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 25th International Conference on Enterprise Information Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W3201448254","https://openalex.org/W4286970243","https://openalex.org/W2066431708","https://openalex.org/W4384133558","https://openalex.org/W3025615835","https://openalex.org/W173210993","https://openalex.org/W2390660599","https://openalex.org/W3028847759"],"abstract_inverted_index":{"Employee":[0],"attrition":[1,76,209,258,281,294,308],"is":[2,25,212,236,289],"an":[3,12,23,225,269,292],"important":[4,213],"and":[5,15,37,42,58,117,175],"complex":[6],"problem":[7,210],"that":[8,268],"can":[9,170],"directly":[10],"affect":[11],"organisation's":[13,226],"competitiveness":[14],"performance.":[16,61],"Explaining":[17],"the":[18,34,98,125,151,155,183,194,204,208,222,234,242,250,265,314],"reasons":[19],"why":[20],"employees":[21,91,232],"leave":[22],"organisation":[24,270],"a":[26,229],"key":[27],"human":[28,72,315],"resource":[29,73,316],"management":[30,74],"challenge":[31],"due":[32],"to":[33,40,49,54,78,88,137,173,178,181,196,202,214,217,228,237,263,272,274,277,297,313,320],"high":[35],"costs":[36,57],"time":[38],"required":[39],"attract":[41],"keep":[43],"talented":[44,90],"employees.":[45],"Businesses":[46],"therefore":[47],"aim":[48],"increase":[50],"employee":[51,293],"retention":[52],"rates":[53],"minimise":[55,280],"their":[56,60],"maximise":[59],"Machine":[62],"learning":[63],"(ML)":[64],"has":[65,101],"been":[66,102,135],"applied":[67,290],"in":[68,165,245],"various":[69],"aspects":[70],"of":[71,127,154,224,231,252],"including":[75],"prediction":[77],"provide":[79,147],"businesses":[80],"with":[81],"insights":[82],"on":[83,86,192,199,256,291,306,318],"proactive":[84],"measures":[85],"how":[87,319],"prevent":[89,238,278,321],"from":[92,240,260],"quitting.":[93],"Among":[94],"these":[95,128,284],"ML":[96],"methods,":[97],"best":[99],"performance":[100],"reported":[103],"by":[104,111],"ensemble":[105],"or":[106,146,279],"deep":[107],"neural":[108],"networks,":[109],"which":[110],"nature":[112],"constitute":[113],"black":[114],"box":[115],"techniques":[116],"thus":[118],"cannot":[119],"be":[120,171,179,197,215,221],"easily":[121],"interpreted.":[122],"To":[123],"enable":[124],"understanding":[126],"models'":[129],"reasoning":[130],"several":[131],"explainability":[132],"frameworks":[133],"have":[134,161],"proposed":[136,287],"either":[138],"explain":[139,174],"individual":[140,200],"cases":[141,201,259],"using":[142],"local":[143],"interpretation":[144],"approaches":[145],"global":[148],"explanations":[149,189,254,302],"describing":[150],"overall":[152],"logic":[153],"predictive":[156],"model.":[157],"Counterfactual":[158,301],"explanation":[159],"methods":[160,190],"attracted":[162],"considerable":[163],"attention":[164],"recent":[166],"years":[167],"since":[168],"they":[169],"used":[172,296],"recommend":[176],"actions":[177],"performed":[180],"obtain":[182],"desired":[184,205],"outcome.":[185,206],"However":[186],"current":[187],"counterfactual":[188,253],"focus":[191],"optimising":[193],"changes":[195],"made":[198],"achieve":[203],"In":[207],"it":[211],"able":[216],"foresee":[218],"what":[219],"would":[220],"effect":[223],"action":[227],"group":[230],"where":[233],"goal":[235],"them":[239],"leaving":[241],"company.":[243],"Therefore,":[244],"this":[246],"paper":[247],"we":[248],"propose":[249],"use":[251],"focusing":[255],"multiple":[257,307],"historical":[261],"data,":[262],"identify":[264],"optimum":[266],"interventions":[267],"needs":[271],"make":[273],"its":[275],"practices/policies":[276],"probability":[282],"for":[283],"cases.":[285],"The":[286],"technique":[288],"dataset,":[295],"train":[298],"binary":[299],"classifiers.":[300],"are":[303],"generated":[304],"based":[305],"cases,":[309],"thus,":[310],"providing":[311],"recommendations":[312],"department":[317],"attrition.":[322]},"counts_by_year":[{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":2}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}
