{"id":"https://openalex.org/W4285411987","doi":"https://doi.org/10.5220/0011298700003269","title":"A Model based on 2-tuple Linguistic Model and CRITIC Method for Hotel Classification","display_name":"A Model based on 2-tuple Linguistic Model and CRITIC Method for Hotel Classification","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4285411987","doi":"https://doi.org/10.5220/0011298700003269"},"language":"en","primary_location":{"id":"doi:10.5220/0011298700003269","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011298700003269","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 11th International Conference on Data Science, Technology and Applications","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.5220/0011298700003269","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085662570","display_name":"Ziwei Shu","orcid":"https://orcid.org/0000-0001-6788-1111"},"institutions":[{"id":"https://openalex.org/I121748325","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045","country_code":"ES","type":"education","lineage":["https://openalex.org/I121748325"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Ziwei Shu","raw_affiliation_strings":["Department of Statistics and Data Science, Faculty of Statistics, Complutense University of Madrid, Avenida Puerta de Hierro, s/n, 28040 Madrid, Spain, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Department of Statistics and Data Science, Faculty of Statistics, Complutense University of Madrid, Avenida Puerta de Hierro, s/n, 28040 Madrid, Spain, --- Select a Country ---","institution_ids":["https://openalex.org/I121748325"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071848387","display_name":"Ram\u00f3n Gonz\u00e1lez","orcid":"https://orcid.org/0000-0001-6137-6181"},"institutions":[{"id":"https://openalex.org/I121748325","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045","country_code":"ES","type":"education","lineage":["https://openalex.org/I121748325"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Ram\u00f3n Gonz\u00e1lez","raw_affiliation_strings":["Department of Management and Marketing, Faculty of Commerce and Tourism, Complutense University of Madrid, Avenida de Filipinas, 3, 28223 Madrid, Spain, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Department of Management and Marketing, Faculty of Commerce and Tourism, Complutense University of Madrid, Avenida de Filipinas, 3, 28223 Madrid, Spain, --- Select a Country ---","institution_ids":["https://openalex.org/I121748325"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110334600","display_name":"J. Garc\u00eda\u2010Miguel","orcid":null},"institutions":[{"id":"https://openalex.org/I121748325","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045","country_code":"ES","type":"education","lineage":["https://openalex.org/I121748325"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Javier Garc\u00eda-Miguel","raw_affiliation_strings":["Department of Statistics and Data Science, Faculty of Statistics, Complutense University of Madrid, Avenida Puerta de Hierro, s/n, 28040 Madrid, Spain, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Department of Statistics and Data Science, Faculty of Statistics, Complutense University of Madrid, Avenida Puerta de Hierro, s/n, 28040 Madrid, Spain, --- Select a Country ---","institution_ids":["https://openalex.org/I121748325"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010107726","display_name":"Manuel S\u00e1nchez-Monta\u00f1\u00e9s","orcid":"https://orcid.org/0000-0002-5944-0532"},"institutions":[{"id":"https://openalex.org/I63634437","display_name":"Universidad Aut\u00f3noma de Madrid","ror":"https://ror.org/01cby8j38","country_code":"ES","type":"education","lineage":["https://openalex.org/I63634437"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Manuel S\u00e1nchez-Monta\u00f1\u00e9s","raw_affiliation_strings":["Department of Computer Science, Universidad Aut\u00f3noma de Madrid, 28049 Madrid, Spain, --- Select a Country ---"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Universidad Aut\u00f3noma de Madrid, 28049 Madrid, Spain, --- Select a Country ---","institution_ids":["https://openalex.org/I63634437"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5085662570"],"corresponding_institution_ids":["https://openalex.org/I121748325"],"apc_list":null,"apc_paid":null,"fwci":0.3944,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.70072298,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"127","last_page":"134"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9890000224113464,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9779000282287598,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/weighting","display_name":"Weighting","score":0.7469155192375183},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7040551900863647},{"id":"https://openalex.org/keywords/interpretability","display_name":"Interpretability","score":0.6705806851387024},{"id":"https://openalex.org/keywords/cluster-analysis","display_name":"Cluster analysis","score":0.567013144493103},{"id":"https://openalex.org/keywords/tuple","display_name":"Tuple","score":0.5458089709281921},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.4559940993785858},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.41105547547340393},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.1559421718120575}],"concepts":[{"id":"https://openalex.org/C183115368","wikidata":"https://www.wikidata.org/wiki/Q856577","display_name":"Weighting","level":2,"score":0.7469155192375183},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7040551900863647},{"id":"https://openalex.org/C2781067378","wikidata":"https://www.wikidata.org/wiki/Q17027399","display_name":"Interpretability","level":2,"score":0.6705806851387024},{"id":"https://openalex.org/C73555534","wikidata":"https://www.wikidata.org/wiki/Q622825","display_name":"Cluster analysis","level":2,"score":0.567013144493103},{"id":"https://openalex.org/C118930307","wikidata":"https://www.wikidata.org/wiki/Q600590","display_name":"Tuple","level":2,"score":0.5458089709281921},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.4559940993785858},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.41105547547340393},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1559421718120575},{"id":"https://openalex.org/C118615104","wikidata":"https://www.wikidata.org/wiki/Q121416","display_name":"Discrete mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5220/0011298700003269","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011298700003269","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 11th International Conference on Data Science, Technology and Applications","raw_type":"proceedings-article"},{"id":"pmh:oai:repositorio.uam.es:10486/712202","is_oa":false,"landing_page_url":"http://hdl.handle.net/10486/712202","pdf_url":null,"source":{"id":"https://openalex.org/S4306400963","display_name":"Biblos-e Archivo (Universidad Aut\u00f3noma de Madrid)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I63634437","host_organization_name":"Universidad Aut\u00f3noma de Madrid","host_organization_lineage":["https://openalex.org/I63634437"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"conferenceObject"}],"best_oa_location":{"id":"doi:10.5220/0011298700003269","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0011298700003269","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 11th International Conference on Data Science, Technology and Applications","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Climate action","id":"https://metadata.un.org/sdg/13","score":0.44999998807907104}],"awards":[{"id":"https://openalex.org/G1643641974","display_name":null,"funder_award_id":"AEI/FEDER","funder_id":"https://openalex.org/F4320335598","funder_display_name":"Agencia Estatal de Investigaci\u00f3n"},{"id":"https://openalex.org/G3151264492","display_name":null,"funder_award_id":"S2017/BMD-3688","funder_id":"https://openalex.org/F4320313831","funder_display_name":"Comunidad de Madrid"},{"id":"https://openalex.org/G3699213180","display_name":null,"funder_award_id":"Spain","funder_id":"https://openalex.org/F4320313831","funder_display_name":"Comunidad de Madrid"},{"id":"https://openalex.org/G4215565599","display_name":null,"funder_award_id":"S2017/BMD-3688","funder_id":"https://openalex.org/F4320335598","funder_display_name":"Agencia Estatal de Investigaci\u00f3n"},{"id":"https://openalex.org/G4418009050","display_name":null,"funder_award_id":"S2017/BMD","funder_id":"https://openalex.org/F4320313831","funder_display_name":"Comunidad de Madrid"},{"id":"https://openalex.org/G4816244515","display_name":null,"funder_award_id":"FEDER","funder_id":"https://openalex.org/F4320335598","funder_display_name":"Agencia Estatal de Investigaci\u00f3n"},{"id":"https://openalex.org/G6388132735","display_name":null,"funder_award_id":"PGC2018-095895-B-I00","funder_id":"https://openalex.org/F4320335598","funder_display_name":"Agencia Estatal de Investigaci\u00f3n"},{"id":"https://openalex.org/G7868538544","display_name":null,"funder_award_id":"PGC2018-09","funder_id":"https://openalex.org/F4320335598","funder_display_name":"Agencia Estatal de Investigaci\u00f3n"}],"funders":[{"id":"https://openalex.org/F4320313831","display_name":"Comunidad de Madrid","ror":null},{"id":"https://openalex.org/F4320335598","display_name":"Agencia Estatal de Investigaci\u00f3n","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W1545109557","https://openalex.org/W2066495914","https://openalex.org/W2066994508","https://openalex.org/W2112877848","https://openalex.org/W2117827905","https://openalex.org/W2284528396","https://openalex.org/W2584794435","https://openalex.org/W2773908324","https://openalex.org/W2892950044","https://openalex.org/W2937551184","https://openalex.org/W2944123289","https://openalex.org/W2982565920","https://openalex.org/W2989568686","https://openalex.org/W3006059172","https://openalex.org/W3007378616","https://openalex.org/W3011341676","https://openalex.org/W3037528720","https://openalex.org/W3100095447","https://openalex.org/W3119102269","https://openalex.org/W3167189836","https://openalex.org/W3184336976","https://openalex.org/W3198987598"],"related_works":["https://openalex.org/W2905433371","https://openalex.org/W2888392564","https://openalex.org/W4310278675","https://openalex.org/W4388422664","https://openalex.org/W4390569940","https://openalex.org/W4361193272","https://openalex.org/W2963326959","https://openalex.org/W4388685194","https://openalex.org/W1986582023","https://openalex.org/W2966829450"],"abstract_inverted_index":{"Hotel":[0],"classification":[1,172],"is":[2,60,81],"critical":[3],"for":[4,182],"both":[5],"customers":[6,33,152],"and":[7,20,39,150],"hotel":[8,13,37,133,159,175],"managers.":[9],"It":[10],"can":[11,31,142,162],"help":[12],"managers":[14,176],"better":[15,168],"
\\nunderstand":[16],"their":[17,22,53],"customers'":[18],"needs":[19],"improve":[21],"various":[23,109],"aspects":[24,38,191],"by":[25,123],"implementing":[26],"relevant":[27],"strategies.":[28],"
\\nMoreover,":[29,170],"it":[30],"assist":[32,163],"in":[34,69,104,165,177],"recognizing":[35],"different":[36],"making":[40],"a":[41,124,167,184],"more":[42,128,155,179],"informed":[43],"decision.":[44],"
\\nThis":[45],"paper":[46],"categorizes":[47],"hotels":[48,110],"on":[49,52],"TripAdvisor":[50,132],"based":[51],"six":[54],"aspects.":[55],"The":[56,73,135],"2-tuple":[57],"linguistic":[58,70,145],"model":[59,141],"applied":[61],"
\\nto":[62],"solve":[63],"the":[64,89,105,144],"problem":[65],"of":[66,92,147],"information":[67,71],"loss":[68],"fusion.":[72],"CRiteria":[74],"Importance":[75],"Through":[76],"
\\nIntercriteria":[77],"Correlation":[78],"(CRITIC)":[79],"approach":[80],"employed":[82],"to":[83,87],"generate":[84],"objective":[85,157],"weights":[86],"calculate":[88],"overall":[90,158],"
\\nscore":[91],"each":[93],"hotel,":[94],"as":[95],"this":[96],"method":[97],"does":[98],"not":[99],"require":[100,193],"any":[101],"human":[102],"participation":[103],"weighting":[106],"computation.":[107],"
\\nFinally,":[108],"segments":[111],"are":[112],"obtained":[113],"with":[114,127,153],"Weighted":[115],"K-means":[116],"clustering.":[117],"This":[118],"proposal":[119],"has":[120],"been":[121],"
\\nevaluated":[122],"use":[125],"case":[126],"than":[129],"fifty":[130],"million":[131],"reviews.":[134],"results":[136,149,173],"demonstrate":[137],"that":[138,192],"
\\nthe":[139],"proposed":[140],"increase":[143],"interpretability":[146],"clustering":[148],"provide":[151],"
\\na":[154],"understandable":[156],"score,":[160],"which":[161],"them":[164],"selecting":[166],"hotel.":[169],"these":[171],"aid":[174],"designing":[178],"effective":[180],"tactics":[181],"acquiring":[183],"
\\nnew":[185],"competitive":[186],"advantage":[187],"or":[188],"enhancing":[189],"those":[190],"improvement":[194]},"counts_by_year":[{"year":2023,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}