{"id":"https://openalex.org/W3010770268","doi":"https://doi.org/10.5220/0008953703440351","title":"An Architecture-independent Data Model for Managing Information Generated by Human-chatbot Interactions","display_name":"An Architecture-independent Data Model for Managing Information Generated by Human-chatbot Interactions","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3010770268","doi":"https://doi.org/10.5220/0008953703440351","mag":"3010770268"},"language":"en","primary_location":{"id":"doi:10.5220/0008953703440351","is_oa":false,"landing_page_url":"https://doi.org/10.5220/0008953703440351","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th International Conference on Model-Driven Engineering and Software Development","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://www.scitepress.org/Link.aspx?doi=10.5220/0008953703440351","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087214548","display_name":"Massimiliano Luca","orcid":"https://orcid.org/0000-0001-6964-9877"},"institutions":[{"id":"https://openalex.org/I193223587","display_name":"University of Trento","ror":"https://ror.org/05trd4x28","country_code":"IT","type":"education","lineage":["https://openalex.org/I193223587"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Massimiliano Luca","raw_affiliation_strings":["Department of Information Engineering and Computer Science, University of Trento, Via Sommarive 5, Trento, Italy, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Engineering and Computer Science, University of Trento, Via Sommarive 5, Trento, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I193223587"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045508421","display_name":"Alberto Montresor","orcid":"https://orcid.org/0000-0001-5820-8216"},"institutions":[{"id":"https://openalex.org/I193223587","display_name":"University of Trento","ror":"https://ror.org/05trd4x28","country_code":"IT","type":"education","lineage":["https://openalex.org/I193223587"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Alberto Montresor","raw_affiliation_strings":["Department of Information Engineering and Computer Science, University of Trento, Via Sommarive 5, Trento, Italy, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Engineering and Computer Science, University of Trento, Via Sommarive 5, Trento, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I193223587"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080475601","display_name":"Carlo Caprini","orcid":"https://orcid.org/0000-0001-6609-1572"},"institutions":[{"id":"https://openalex.org/I4210107393","display_name":"U-Hopper (Italy)","ror":"https://ror.org/01r3ms014","country_code":"IT","type":"company","lineage":["https://openalex.org/I4210107393"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Carlo Caprini","raw_affiliation_strings":["U-Hopper S.r.l., Via R. da Sanseverino, 95, 38122, Trento, Italy, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"U-Hopper S.r.l., Via R. da Sanseverino, 95, 38122, Trento, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I4210107393"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023093130","display_name":"Daniele Miorandi","orcid":"https://orcid.org/0000-0002-3089-977X"},"institutions":[{"id":"https://openalex.org/I4210107393","display_name":"U-Hopper (Italy)","ror":"https://ror.org/01r3ms014","country_code":"IT","type":"company","lineage":["https://openalex.org/I4210107393"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Daniele Miorandi","raw_affiliation_strings":["U-Hopper S.r.l., Via R. da Sanseverino, 95, 38122, Trento, Italy, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"U-Hopper S.r.l., Via R. da Sanseverino, 95, 38122, Trento, Italy, --- Select a Country ---","institution_ids":["https://openalex.org/I4210107393"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"344","last_page":"351"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9843000173568726,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9843000173568726,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9750999808311462,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8399511575698853},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8075952529907227},{"id":"https://openalex.org/keywords/abstraction","display_name":"Abstraction","score":0.6984262466430664},{"id":"https://openalex.org/keywords/architecture","display_name":"Architecture","score":0.6343287825584412},{"id":"https://openalex.org/keywords/data-modeling","display_name":"Data modeling","score":0.5035554766654968},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.48119407892227173},{"id":"https://openalex.org/keywords/core","display_name":"Core (optical fiber)","score":0.4472094476222992},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4156635105609894},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3630673289299011},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.35008978843688965},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.2546289563179016}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8399511575698853},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8075952529907227},{"id":"https://openalex.org/C124304363","wikidata":"https://www.wikidata.org/wiki/Q673661","display_name":"Abstraction","level":2,"score":0.6984262466430664},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.6343287825584412},{"id":"https://openalex.org/C67186912","wikidata":"https://www.wikidata.org/wiki/Q367664","display_name":"Data modeling","level":2,"score":0.5035554766654968},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.48119407892227173},{"id":"https://openalex.org/C2164484","wikidata":"https://www.wikidata.org/wiki/Q5170150","display_name":"Core (optical fiber)","level":2,"score":0.4472094476222992},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4156635105609894},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3630673289299011},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.35008978843688965},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.2546289563179016},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.5220/0008953703440351","is_oa":false,"landing_page_url":"https://doi.org/10.5220/0008953703440351","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 8th International Conference on Model-Driven Engineering and Software Development","raw_type":"proceedings-article"},{"id":"pmh:oai:alma.39UBZ_INST:11234939010001241","is_oa":true,"landing_page_url":"https://www.scitepress.org/Link.aspx?doi=10.5220/0008953703440351","pdf_url":null,"source":{"id":"https://openalex.org/S4210197018","display_name":"View","issn_l":"2688-268X","issn":["2688-268X","2688-3988"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Proceedings"},{"id":"pmh:oai:iris.unitn.it:11572/284368","is_oa":false,"landing_page_url":"http://hdl.handle.net/11572/284368","pdf_url":null,"source":{"id":"https://openalex.org/S4306401913","display_name":"Institutional Research Information System (Universit\u00e0 degli Studi di Trento)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I193223587","host_organization_name":"University of Trento","host_organization_lineage":["https://openalex.org/I193223587"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:unibz.it:11234939010001241","is_oa":true,"landing_page_url":"https://bia.unibz.it/esploro/outputs/conferenceProceeding/An-Architecture-independent-Data-Model-for-Managing/991005772233501241","pdf_url":null,"source":{"id":"https://openalex.org/S4210197018","display_name":"View","issn_l":"2688-268X","issn":["2688-268X","2688-3988"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Proceedings"}],"best_oa_location":{"id":"pmh:oai:alma.39UBZ_INST:11234939010001241","is_oa":true,"landing_page_url":"https://www.scitepress.org/Link.aspx?doi=10.5220/0008953703440351","pdf_url":null,"source":{"id":"https://openalex.org/S4210197018","display_name":"View","issn_l":"2688-268X","issn":["2688-268X","2688-3988"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Proceedings"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"},{"id":"https://openalex.org/F4320326086","display_name":"Provincia Autonoma di Trento","ror":"https://ror.org/017e99q89"},{"id":"https://openalex.org/F4320335322","display_name":"European Regional Development Fund","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W1816091716","https://openalex.org/W2001706069","https://openalex.org/W2091954440","https://openalex.org/W2161466446","https://openalex.org/W2399781692","https://openalex.org/W2773244891","https://openalex.org/W2783429352","https://openalex.org/W2787328894","https://openalex.org/W2809486926","https://openalex.org/W2893853666","https://openalex.org/W2966697037","https://openalex.org/W4236521339"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W4379781060"],"abstract_inverted_index":{"This":[0],"paper":[1],"introduces":[2],"a":[3,25,46],"data":[4,48],"model":[5,49],"for":[6],"representing":[7,17],"humans-chatbots":[8],"interactions.":[9],"Despite":[10],"there":[11],"are":[12],"many":[13],"models":[14,68],"that":[15,27],"allow":[16],"the":[18,21,36,60,65,73,82],"usage":[19],"and":[20,54,69,79],"behaviour":[22],"of":[23,62,64,76],"bots,":[24],"service":[26],"can":[28],"store":[29,51],"information":[30],"from":[31],"any":[32],"conversational":[33],"agent":[34],"regardless":[35],"architecture":[37],"is":[38],"still":[39],"missing.":[40],"With":[41],"this":[42],"work,":[43],"we":[44,58,70],"introduce":[45],"general-purpose":[47],"to":[50],"both":[52],"messages":[53],"logs.":[55],"To":[56],"succeed,":[57],"raise":[59],"level":[61],"abstraction":[63],"other":[66],"analyzed":[67],"focused":[71],"on":[72],"core":[74],"logic":[75],"chatbots:":[77],"conversations":[78],"interactions":[80],"with":[81],"users":[83]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}