{"id":"https://openalex.org/W2947212236","doi":"https://doi.org/10.5220/0007753503280336","title":"A Structured Approach to Guide the Development of Incident Management Capability for Security and Privacy","display_name":"A Structured Approach to Guide the Development of Incident Management Capability for Security and Privacy","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2947212236","doi":"https://doi.org/10.5220/0007753503280336","mag":"2947212236"},"language":"en","primary_location":{"id":"doi:10.5220/0007753503280336","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0007753503280336","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st International Conference on Enterprise Information Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.5220/0007753503280336","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038830209","display_name":"Luis Tello-Oquendo","orcid":"https://orcid.org/0000-0002-5274-666X"},"institutions":[{"id":"https://openalex.org/I4210153780","display_name":"Universidad Nacional de Chimborazo","ror":"https://ror.org/059wmd288","country_code":"EC","type":"education","lineage":["https://openalex.org/I4210153780"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Luis Tello-Oquendo","raw_affiliation_strings":["Universidad Nacional de Chimborazo, Riobamba and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Chimborazo, Riobamba and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I4210153780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077541313","display_name":"Freddy Tapia","orcid":"https://orcid.org/0000-0001-9591-3563"},"institutions":[{"id":"https://openalex.org/I118946981","display_name":"Universidad de las Fuerzas Armadas ESPE","ror":"https://ror.org/05j136930","country_code":"EC","type":"education","lineage":["https://openalex.org/I118946981"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Freddy Tapia","raw_affiliation_strings":["Universidad de las Fuerzas Armadas ESPE, Quito and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad de las Fuerzas Armadas ESPE, Quito and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I118946981"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016435353","display_name":"Walter Fuertes","orcid":"https://orcid.org/0000-0001-9427-5766"},"institutions":[{"id":"https://openalex.org/I118946981","display_name":"Universidad de las Fuerzas Armadas ESPE","ror":"https://ror.org/05j136930","country_code":"EC","type":"education","lineage":["https://openalex.org/I118946981"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Walter Fuertes","raw_affiliation_strings":["Universidad de las Fuerzas Armadas ESPE, Quito and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad de las Fuerzas Armadas ESPE, Quito and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I118946981"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085764846","display_name":"Roberto Andrade","orcid":"https://orcid.org/0000-0002-7120-281X"},"institutions":[{"id":"https://openalex.org/I70764802","display_name":"National Polytechnic School","ror":"https://ror.org/01gb99w41","country_code":"EC","type":"education","lineage":["https://openalex.org/I70764802"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Roberto Andrade","raw_affiliation_strings":["Escuela Polit\u00e9cnica Nacional, Quito and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela Polit\u00e9cnica Nacional, Quito and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I70764802"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082766977","display_name":"Nicolay Samaniego Erazo","orcid":null},"institutions":[{"id":"https://openalex.org/I4210153780","display_name":"Universidad Nacional de Chimborazo","ror":"https://ror.org/059wmd288","country_code":"EC","type":"education","lineage":["https://openalex.org/I4210153780"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Nicolay Erazo","raw_affiliation_strings":["Universidad Nacional de Chimborazo, Riobamba and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Nacional de Chimborazo, Riobamba and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I4210153780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032226942","display_name":"Jenny Torres","orcid":"https://orcid.org/0000-0002-8920-1225"},"institutions":[{"id":"https://openalex.org/I70764802","display_name":"National Polytechnic School","ror":"https://ror.org/01gb99w41","country_code":"EC","type":"education","lineage":["https://openalex.org/I70764802"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Jenny Torres","raw_affiliation_strings":["Escuela Polit\u00e9cnica Nacional, Quito and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela Polit\u00e9cnica Nacional, Quito and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I70764802"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5076318224","display_name":"Alyssa Cadena","orcid":null},"institutions":[{"id":"https://openalex.org/I118946981","display_name":"Universidad de las Fuerzas Armadas ESPE","ror":"https://ror.org/05j136930","country_code":"EC","type":"education","lineage":["https://openalex.org/I118946981"]}],"countries":["EC"],"is_corresponding":false,"raw_author_name":"Alyssa Cadena","raw_affiliation_strings":["Universidad de las Fuerzas Armadas ESPE, Quito and Ecuador, --- Select a Country ---"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad de las Fuerzas Armadas ESPE, Quito and Ecuador, --- Select a Country ---","institution_ids":["https://openalex.org/I118946981"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3444,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.66551371,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"328","last_page":"336"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12034","display_name":"Digital and Cyber Forensics","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6123576164245605},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5777601599693298},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.563202440738678},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5421804189682007},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.5073019862174988},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5055282115936279},{"id":"https://openalex.org/keywords/incident-management","display_name":"Incident management","score":0.48085981607437134},{"id":"https://openalex.org/keywords/information-security","display_name":"Information security","score":0.48033180832862854},{"id":"https://openalex.org/keywords/information-security-management","display_name":"Information security management","score":0.4658796191215515},{"id":"https://openalex.org/keywords/security-information-and-event-management","display_name":"Security information and event management","score":0.4528849124908447},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4108952581882477},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.38550886511802673},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.30420196056365967},{"id":"https://openalex.org/keywords/cloud-computing-security","display_name":"Cloud computing security","score":0.22423937916755676},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.08980664610862732}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6123576164245605},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5777601599693298},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.563202440738678},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5421804189682007},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.5073019862174988},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5055282115936279},{"id":"https://openalex.org/C2780952636","wikidata":"https://www.wikidata.org/wiki/Q13479512","display_name":"Incident management","level":2,"score":0.48085981607437134},{"id":"https://openalex.org/C527648132","wikidata":"https://www.wikidata.org/wiki/Q189900","display_name":"Information security","level":2,"score":0.48033180832862854},{"id":"https://openalex.org/C148976360","wikidata":"https://www.wikidata.org/wiki/Q1662500","display_name":"Information security management","level":5,"score":0.4658796191215515},{"id":"https://openalex.org/C103377522","wikidata":"https://www.wikidata.org/wiki/Q3493999","display_name":"Security information and event management","level":4,"score":0.4528849124908447},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4108952581882477},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.38550886511802673},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30420196056365967},{"id":"https://openalex.org/C184842701","wikidata":"https://www.wikidata.org/wiki/Q370563","display_name":"Cloud computing security","level":3,"score":0.22423937916755676},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08980664610862732},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.5220/0007753503280336","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0007753503280336","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st International Conference on Enterprise Information Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.5220/0007753503280336","is_oa":true,"landing_page_url":"https://doi.org/10.5220/0007753503280336","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st International Conference on Enterprise Information Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.7599999904632568,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W1977513037","https://openalex.org/W1986480561","https://openalex.org/W2015410758","https://openalex.org/W2031999883","https://openalex.org/W2069370369","https://openalex.org/W2098380587","https://openalex.org/W2104840983","https://openalex.org/W2550522539","https://openalex.org/W2617200927","https://openalex.org/W2892759841","https://openalex.org/W2901317449"],"related_works":["https://openalex.org/W2120971814","https://openalex.org/W2508914475","https://openalex.org/W4310892428","https://openalex.org/W4293770853","https://openalex.org/W2356973015","https://openalex.org/W2777401565","https://openalex.org/W2033357182","https://openalex.org/W2248314326","https://openalex.org/W4390655704","https://openalex.org/W4299810435"],"abstract_inverted_index":{"The":[0],"growth":[1],"and":[2,7,12,28,44,68,95,101,107,126,154,169],"evolution":[3],"of":[4,25,33,47,79,90,136,144],"threats,":[5],"vulnerabilities,":[6],"cyber-attacks":[8],"increase":[9],"security":[10,27,48,137],"incidents":[11,49],"generate":[13],"adverse":[14],"impacts":[15],"on":[16,117,123],"organizations.":[17],"Nowadays,":[18],"organizations":[19,67,113,171],"have":[20],"been":[21],"strengthened":[22],"in":[23,76,134],"aspects":[24],"information":[26,29,129],"through":[30],"the":[31,41,77,142],"implementation":[32],"various":[34],"technological":[35],"solutions.":[36],"Nevertheless,":[37],"defined":[38],"processes":[39,75,106,147],"for":[40,103],"proper":[42],"handling":[43],"coordinated":[45],"management":[46,60,74,146],"should":[50],"be":[51],"established.":[52],"In":[53],"this":[54],"paper,":[55],"we":[56],"propose":[57],"an":[58],"incident":[59,145],"framework":[61],"that":[62,92,130,148],"is":[63],"adaptable":[64],"to":[65,71,114,120,127,163,174],"educational":[66],"allows":[69],"them":[70,132],"improve":[72,160],"their":[73,161],"face":[78],"computer":[80],"incidents.":[81,138,175],"We":[82],"introduce":[83],"a":[84],"coordination":[85,104],"network":[86],"with":[87,98,165],"three":[88],"levels":[89],"decision-making":[91],"defines":[93],"interfaces":[94],"communication":[96],"channels":[97],"supporting":[99],"policies":[100],"procedures":[102],"across":[105],"process":[108],"actors.":[109],"It":[110],"enables":[111,141],"different":[112,118],"maintain":[115],"focus":[116],"objectives,":[119,125],"work":[121],"jointly":[122],"common":[124],"share":[128],"supports":[131],"all":[133],"case":[135],"Our":[139],"model":[140],"examination":[143],"cross":[149],"organizational":[150],"boundaries,":[151],"both":[152],"internally":[153],"externally.":[155],"This":[156],"can":[157],"help":[158],"CSIRTs":[159],"ability":[162],"collaborate":[164],"other":[166,170],"business":[167],"units":[168],"when":[172],"responding":[173]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}