{"id":"https://openalex.org/W7160993489","doi":"https://doi.org/10.48550/arxiv.2605.11149","title":"Conversational Customization of Productivity Systems: A Design Probe of Malleable AI Interfaces","display_name":"Conversational Customization of Productivity Systems: A Design Probe of Malleable AI Interfaces","publication_year":2026,"publication_date":"2026-05-11","ids":{"openalex":"https://openalex.org/W7160993489","doi":"https://doi.org/10.48550/arxiv.2605.11149"},"language":null,"primary_location":{"id":"doi:10.48550/arxiv.2605.11149","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2605.11149","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Preprint"},"type":"preprint","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.48550/arxiv.2605.11149","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072897600","display_name":"Karthik Sreedhar","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sreedhar, Karthik","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5136013483","display_name":"Aryan Kaul","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kaul, Aryan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5049173646","display_name":"Lydia B. Chilton","orcid":"https://orcid.org/0000-0002-1737-1276"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chilton, Lydia B.","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.6313999891281128,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.6313999891281128,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13197","display_name":"Spreadsheets and End-User Computing","score":0.06360000371932983,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.05339999869465828,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.7753999829292297},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.6743999719619751},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.5871000289916992},{"id":"https://openalex.org/keywords/malleability","display_name":"Malleability","score":0.48240000009536743},{"id":"https://openalex.org/keywords/natural-language-generation","display_name":"Natural language generation","score":0.4417000114917755},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.4187999963760376},{"id":"https://openalex.org/keywords/point","display_name":"Point (geometry)","score":0.40149998664855957},{"id":"https://openalex.org/keywords/natural","display_name":"Natural (archaeology)","score":0.3287999927997589}],"concepts":[{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.7753999829292297},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7724999785423279},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.6743999719619751},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6585000157356262},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.5871000289916992},{"id":"https://openalex.org/C100980136","wikidata":"https://www.wikidata.org/wiki/Q4668956","display_name":"Malleability","level":4,"score":0.48240000009536743},{"id":"https://openalex.org/C2776187449","wikidata":"https://www.wikidata.org/wiki/Q1513879","display_name":"Natural language generation","level":3,"score":0.4417000114917755},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.4187999963760376},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.40149998664855957},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.3287999927997589},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.3287999927997589},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.325300008058548},{"id":"https://openalex.org/C2779018934","wikidata":"https://www.wikidata.org/wiki/Q1129653","display_name":"Everyday life","level":2,"score":0.325300008058548},{"id":"https://openalex.org/C123403432","wikidata":"https://www.wikidata.org/wiki/Q654068","display_name":"Visibility","level":2,"score":0.3174000084400177},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3158000111579895},{"id":"https://openalex.org/C147494362","wikidata":"https://www.wikidata.org/wiki/Q2078905","display_name":"Troubleshooting","level":2,"score":0.2962000072002411},{"id":"https://openalex.org/C45237549","wikidata":"https://www.wikidata.org/wiki/Q1376796","display_name":"Restructuring","level":2,"score":0.28610000014305115},{"id":"https://openalex.org/C2780154230","wikidata":"https://www.wikidata.org/wiki/Q513420","display_name":"Undo","level":2,"score":0.2775000035762787},{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.2727000117301941},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.26649999618530273},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.265500009059906}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.48550/arxiv.2605.11149","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2605.11149","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"Preprint"}],"best_oa_location":{"id":"doi:10.48550/arxiv.2605.11149","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2605.11149","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Preprint"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"Customization":[0],"has":[1],"long":[2],"been":[3],"a":[4,88,93,192,196],"central":[5],"goal":[6],"in":[7,32,60,163],"interactive":[8],"systems,":[9],"yet":[10],"prior":[11],"work":[12],"shows":[13],"that":[14,36,91,157,249],"end-user":[15],"tailoring":[16],"occurs":[17],"infrequently":[18],"and":[19,75,106,127,143,169,219,229,242,256],"is":[20,58],"often":[21,161],"confined":[22],"to":[23,73,101,116,171,195],"initial":[24],"setup":[25],"or":[26],"moments":[27],"of":[28,64,83,212],"breakdown.":[29],"Recent":[30],"advances":[31],"generative":[33],"AI":[34],"suggest":[35],"highly":[37],"malleable":[38],"systems-where":[39],"users":[40,67,104,115,184,224,260],"can":[41],"modify":[42,118],"system":[43,97,113],"behavior":[44],"through":[45,133,201,226],"natural":[46,134],"language-are":[47],"now":[48],"technically":[49],"feasible.":[50],"However,":[51],"it":[52,190],"remains":[53],"unclear":[54],"how":[55,76,103,139,183,234],"such":[56],"malleability":[57],"used":[59],"practice:":[61],"What":[62],"kinds":[63],"customizations":[65,159],"do":[66,70,77],"create,":[68,141],"when":[69],"they":[71,167],"choose":[72],"customize,":[74],"these":[78,145],"modifications":[79],"shape":[80,261],"their":[81,119,151,173,187,262],"experience":[82],"everyday":[84,110,240],"tools?":[85],"We":[86,137,155],"present":[87],"design":[89],"probe":[90],"uses":[92],"conversationally":[94],"customizable":[95],"email":[96,153],"as":[98,259],"an":[99],"instrument":[100],"study":[102,138],"create":[105],"refine":[107],"functionality":[108],"within":[109,150,239],"tools.":[111,264],"The":[112],"allows":[114],"iteratively":[117],"inbox":[120],"by":[121],"restructuring":[122],"categories,":[123],"introducing":[124],"interface":[125,194],"elements,":[126],"authoring":[128],"new":[129,210],"workflow":[130],"behaviors":[131],"directly":[132],"language":[135],"interaction.":[136],"participants":[140],"refine,":[142],"use":[144],"features":[146],"over":[147],"several":[148],"days":[149],"own":[152,263],"workflows.":[154],"find":[156],"users'":[158],"are":[160],"grounded":[162],"existing":[164],"patterns,":[165],"which":[166,223],"adapt":[168],"specialize":[170],"fit":[172],"needs,":[174],"rather":[175],"than":[176],"generating":[177],"entirely":[178],"novel":[179],"functionality.":[180],"Malleability":[181],"changes":[182],"engage":[185],"with":[186],"inbox,":[188],"shifting":[189],"from":[191],"fixed":[193],"flexible":[197],"data":[198],"layer":[199],"shaped":[200],"user-authored":[202],"features.":[203],"At":[204],"the":[205,245],"same":[206],"time,":[207],"customization":[208,236],"introduces":[209],"forms":[211],"risk,":[213],"including":[214],"mis-specified":[215],"behavior,":[216,255],"unintended":[217],"filtering,":[218],"uncertainty":[220],"around":[221],"outcomes,":[222],"manage":[225],"ongoing":[227],"oversight":[228],"refinement.":[230],"These":[231],"findings":[232],"highlight":[233],"conversational":[235],"becomes":[237],"embedded":[238],"interaction,":[241],"point":[243],"toward":[244],"need":[246],"for":[247],"systems":[248],"support":[250],"iterative":[251],"refinement,":[252],"visibility":[253],"into":[254],"safe":[257],"experimentation":[258]},"counts_by_year":[],"updated_date":"2026-07-01T06:00:48.157686","created_date":"2026-05-14T00:00:00"}