{"id":"https://openalex.org/W7154582038","doi":"https://doi.org/10.48550/arxiv.2604.13621","title":"Nanomentoring: Investigating How Quickly People Can Help People Learn Feature-Rich Software","display_name":"Nanomentoring: Investigating How Quickly People Can Help People Learn Feature-Rich Software","publication_year":2026,"publication_date":"2026-04-15","ids":{"openalex":"https://openalex.org/W7154582038","doi":"https://doi.org/10.48550/arxiv.2604.13621"},"language":null,"primary_location":{"id":"doi:10.48550/arxiv.2604.13621","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2604.13621","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},"type":"preprint","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.48550/arxiv.2604.13621","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016826392","display_name":"Ian Drosos","orcid":"https://orcid.org/0000-0003-3475-2609"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Drosos, Ian","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086098017","display_name":"Jo Vermeulen","orcid":"https://orcid.org/0000-0001-5185-7686"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Vermeulen, Jo","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133800800","display_name":"George Fitzmaurice","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Fitzmaurice, George","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5071489089","display_name":"Justin Matejka","orcid":"https://orcid.org/0009-0002-2680-2645"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Matejka, Justin","raw_affiliation_strings":[],"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5016826392"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.16910000145435333,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.16910000145435333,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.061400000005960464,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12478","display_name":"Wikis in Education and Collaboration","score":0.051600001752376556,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.6247000098228455},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.5188000202178955},{"id":"https://openalex.org/keywords/advice","display_name":"Advice (programming)","score":0.5145999789237976},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4569999873638153},{"id":"https://openalex.org/keywords/quarter","display_name":"Quarter (Canadian coin)","score":0.41100001335144043},{"id":"https://openalex.org/keywords/questions-and-answers","display_name":"Questions and answers","score":0.35359999537467957}],"concepts":[{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.6247000098228455},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5672000050544739},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.5188000202178955},{"id":"https://openalex.org/C2779955035","wikidata":"https://www.wikidata.org/wiki/Q4686785","display_name":"Advice (programming)","level":2,"score":0.5145999789237976},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4569999873638153},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.44850000739097595},{"id":"https://openalex.org/C85079727","wikidata":"https://www.wikidata.org/wiki/Q3560114","display_name":"Quarter (Canadian coin)","level":2,"score":0.41100001335144043},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.39430001378059387},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.36399999260902405},{"id":"https://openalex.org/C3019144022","wikidata":"https://www.wikidata.org/wiki/Q4124998","display_name":"Questions and answers","level":2,"score":0.35359999537467957},{"id":"https://openalex.org/C2780656832","wikidata":"https://www.wikidata.org/wiki/Q796573","display_name":"Online discussion","level":2,"score":0.3328999876976013},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3301999866962433},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3073999881744385},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.28540000319480896},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.2849000096321106},{"id":"https://openalex.org/C3018615553","wikidata":"https://www.wikidata.org/wiki/Q189293","display_name":"Frequently asked questions","level":2,"score":0.2775999903678894},{"id":"https://openalex.org/C2984692916","wikidata":"https://www.wikidata.org/wiki/Q190637","display_name":"Website design","level":2,"score":0.2705000042915344},{"id":"https://openalex.org/C2984499602","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Computer software","level":2,"score":0.26030001044273376},{"id":"https://openalex.org/C114094675","wikidata":"https://www.wikidata.org/wiki/Q750997","display_name":"Goto","level":2,"score":0.2556999921798706}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.48550/arxiv.2604.13621","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2604.13621","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.48550/arxiv.2604.13621","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2604.13621","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"People":[0],"frequently":[1],"use":[2],"online":[3,47],"forums":[4,48,83],"to":[5,10,20,27,34,37,61,84,132,134],"get":[6],"help":[7,82],"from":[8,46,81],"experts":[9,36,79],"answer":[11,133],"questions":[12,45],"about":[13,126],"feature-rich":[14,51],"software.":[15],"However,":[16],"they":[17,109,114],"may":[18],"have":[19],"wait":[21],"minutes,":[22],"hours,":[23],"or":[24],"even":[25],"days":[26],"receive":[28],"advice.":[29],"We":[30,41,72],"investigate":[31],"the":[32,105,136],"potential":[33],"leverage":[35],"provide":[38],"quicker":[39],"help.":[40,145],"collected":[42,124],"over":[43],"200":[44],"for":[49,141],"two":[50],"software":[52],"applications":[53],"and":[54,88,97],"suspected":[55],"a":[56,75,93,129],"quarter":[57],"were":[58],"short":[59],"enough":[60],"be":[62],"answered":[63],"in":[64,118],"less":[65],"than":[66,102],"one":[67],"minute":[68],"(defined":[69],"as":[70],"nanoquestions).":[71],"then":[73],"conducted":[74],"study":[76],"with":[77],"28":[78],"recruited":[80],"confirm":[85],"this":[86],"assumption,":[87],"explore":[89],"whether":[90],"there":[91],"was":[92,116],"preference":[94],"between":[95],"text":[96],"audio":[98],"answers.":[99],"For":[100],"more":[101],"half":[103],"of":[104,138],"nanoquestions":[106],"participants":[107],"saw,":[108],"could":[110],"give":[111],"advice":[112],"that":[113],"believed":[115],"helpful":[117],"under":[119],"60":[120],"seconds.":[121],"Finally,":[122],"we":[123],"feedback":[125],"what":[127],"makes":[128],"question":[130],"quick":[131],"inspire":[135],"design":[137],"future":[139],"tools":[140],"ultra":[142],"rapid":[143],"human-to-human":[144]},"counts_by_year":[],"updated_date":"2026-04-17T06:04:52.305304","created_date":"2026-04-17T00:00:00"}