{"id":"https://openalex.org/W7151485168","doi":"https://doi.org/10.48550/arxiv.2604.03512","title":"ActionNex: A Virtual Outage Manager for Cloud Computing","display_name":"ActionNex: A Virtual Outage Manager for Cloud Computing","publication_year":2026,"publication_date":"2026-04-03","ids":{"openalex":"https://openalex.org/W7151485168","doi":"https://doi.org/10.48550/arxiv.2604.03512"},"language":null,"primary_location":{"id":"doi:10.48550/arxiv.2604.03512","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2604.03512","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Preprint"},"type":"preprint","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.48550/arxiv.2604.03512","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5133096578","display_name":"Zhenfeng Lin","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Lin, Zhenfeng","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133115651","display_name":"Haoji Hu","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Hu, Haoji","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133089729","display_name":"Ming Hao","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Hao, Ming","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133148130","display_name":"Xuchao Zhang","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zhang, Xuchao","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133136359","display_name":"Ryan Zhang","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zhang, Ryan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133085333","display_name":"Junhao Li","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Li, Junhao","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133134836","display_name":"Ze Li","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Li, Ze","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133075507","display_name":"Oleg Kulygin","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kulygin, Oleg","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133095425","display_name":"Chetan Bansal","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Bansal, Chetan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133071255","display_name":"Hatay Tuna","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tuna, Hatay","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133077880","display_name":"Murali Chintalapati","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chintalapati, Murali","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009071066","display_name":"Sheila Jiang","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jiang, Sheila","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5133131184","display_name":"Salman Zafar","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zafar, Salman","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5133080754","display_name":"Angie Anderson","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Anderson, Angie","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.7918000221252441,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.7918000221252441,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10639","display_name":"Advanced Software Engineering Methodologies","score":0.014299999922513962,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.009399999864399433,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.652999997138977},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.6169999837875366},{"id":"https://openalex.org/keywords/state","display_name":"State (computer science)","score":0.5246000289916992},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5120999813079834},{"id":"https://openalex.org/keywords/encoding","display_name":"Encoding (memory)","score":0.41839998960494995},{"id":"https://openalex.org/keywords/layer","display_name":"Layer (electronics)","score":0.38199999928474426},{"id":"https://openalex.org/keywords/unexpected-events","display_name":"Unexpected events","score":0.37209999561309814},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.32580000162124634}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.704800009727478},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.652999997138977},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.6169999837875366},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.5246000289916992},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5120999813079834},{"id":"https://openalex.org/C125411270","wikidata":"https://www.wikidata.org/wiki/Q18653","display_name":"Encoding (memory)","level":2,"score":0.41839998960494995},{"id":"https://openalex.org/C2779227376","wikidata":"https://www.wikidata.org/wiki/Q6505497","display_name":"Layer (electronics)","level":2,"score":0.38199999928474426},{"id":"https://openalex.org/C2776544517","wikidata":"https://www.wikidata.org/wiki/Q189447","display_name":"Unexpected events","level":2,"score":0.37209999561309814},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.34779998660087585},{"id":"https://openalex.org/C79403827","wikidata":"https://www.wikidata.org/wiki/Q3988","display_name":"Real-time computing","level":1,"score":0.33649998903274536},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3330000042915344},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.32580000162124634},{"id":"https://openalex.org/C2779662365","wikidata":"https://www.wikidata.org/wiki/Q5416694","display_name":"Event (particle physics)","level":2,"score":0.30790001153945923},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.3028999865055084},{"id":"https://openalex.org/C58328972","wikidata":"https://www.wikidata.org/wiki/Q184609","display_name":"Expert system","level":2,"score":0.29499998688697815},{"id":"https://openalex.org/C2779843651","wikidata":"https://www.wikidata.org/wiki/Q7390335","display_name":"SIGNAL (programming language)","level":2,"score":0.29030001163482666},{"id":"https://openalex.org/C176649486","wikidata":"https://www.wikidata.org/wiki/Q2308807","display_name":"Memory management","level":3,"score":0.28790000081062317},{"id":"https://openalex.org/C2779960059","wikidata":"https://www.wikidata.org/wiki/Q7113681","display_name":"Overhead (engineering)","level":2,"score":0.2847999930381775},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.2833999991416931},{"id":"https://openalex.org/C2985957978","wikidata":"https://www.wikidata.org/wiki/Q492","display_name":"Human memory","level":3,"score":0.28040000796318054},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.27959999442100525},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.27320000529289246},{"id":"https://openalex.org/C2780385302","wikidata":"https://www.wikidata.org/wiki/Q367158","display_name":"Protocol (science)","level":3,"score":0.2549000084400177}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.48550/arxiv.2604.03512","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2604.03512","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"Preprint"}],"best_oa_location":{"id":"doi:10.48550/arxiv.2604.03512","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2604.03512","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Preprint"},"sustainable_development_goals":[{"score":0.5178437829017639,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"Outage":[0],"management":[1],"in":[2,128,163],"large-scale":[3],"cloud":[4],"operations":[5],"remains":[6],"heavily":[7],"manual,":[8],"requiring":[9],"rapid":[10],"triage,":[11],"cross-team":[12],"coordination,":[13],"and":[14,37,39,53,56,84,92,111,155,165],"experience-driven":[15],"decisions":[16],"under":[17],"partial":[18],"observability.":[19],"We":[20,133],"present":[21],"\\textbf{ActionNex},":[22],"a":[23,73,129],"production-grade":[24],"agentic":[25],"system":[26,159],"that":[27,62],"supports":[28],"end-to-end":[29],"outage":[30,50],"assistance,":[31],"including":[32],"real-time":[33],"updates,":[34],"knowledge":[35,80],"distillation,":[36],"role-":[38],"stage-conditioned":[40],"next-best":[41],"action":[42,150],"recommendations.":[43],"ActionNex":[44,135],"ingests":[45],"multimodal":[46],"operational":[47],"signals":[48],"(e.g.,":[49],"content,":[51],"telemetry,":[52],"human":[54,116],"communications)":[55],"compresses":[57],"them":[58],"into":[59],"critical":[60,104,144],"events":[61,105],"represent":[63],"meaningful":[64],"state":[65],"transitions.":[66],"It":[67],"couples":[68],"this":[69],"perception":[70],"layer":[71],"with":[72],"hierarchical":[74],"memory":[75,88,94],"subsystem:":[76],"long-term":[77],"Key-Condition-Action":[78],"(KCA)":[79],"distilled":[81],"from":[82],"playbooks":[83],"historical":[85],"executions,":[86],"episodic":[87],"of":[89,95],"prior":[90],"outages,":[91],"working":[93],"the":[96],"live":[97],"context.":[98],"A":[99],"reasoning":[100],"agent":[101],"aligns":[102],"current":[103],"to":[106,124],"preconditions,":[107],"retrieves":[108],"relevant":[109],"memories,":[110],"generates":[112],"actionable":[113],"recommendations;":[114],"executed":[115],"actions":[117],"serve":[118],"as":[119],"an":[120],"implicit":[121],"feedback":[122],"signal":[123],"enable":[125],"continual":[126],"self-evolution":[127],"human-agent":[130],"hybrid":[131],"system.":[132],"evaluate":[134],"on":[136],"eight":[137],"real":[138],"Azure":[139],"outages":[140],"(8M":[141],"tokens,":[142],"4,000":[143],"events)":[145],"using":[146],"two":[147],"complementary":[148],"ground-truth":[149],"sets,":[151],"achieving":[152],"71.4\\%":[153],"precision":[154],"52.8-54.8\\%":[156],"recall.":[157],"The":[158],"has":[160,166],"been":[161],"piloted":[162],"production":[164],"received":[167],"positive":[168],"early":[169],"feedback.":[170]},"counts_by_year":[],"updated_date":"2026-07-01T06:00:48.157686","created_date":"2026-04-08T00:00:00"}
