{"id":"https://openalex.org/W1986993604","doi":"https://doi.org/10.4018/jwp.2012040104","title":"UNDERGRADUATE STUDENTS\u2019 SATISFACTION WITH THE USE OF WEB PORTALS","display_name":"UNDERGRADUATE STUDENTS\u2019 SATISFACTION WITH THE USE OF WEB PORTALS","publication_year":2012,"publication_date":"2012-04-01","ids":{"openalex":"https://openalex.org/W1986993604","doi":"https://doi.org/10.4018/jwp.2012040104","mag":"1986993604"},"language":"en","primary_location":{"id":"doi:10.4018/jwp.2012040104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jwp.2012040104","pdf_url":null,"source":{"id":"https://openalex.org/S141275348","display_name":"International Journal of Web Portals","issn_l":"1938-0194","issn":["1938-0194","1938-0208"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web Portals","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079491465","display_name":"Adeyinka Tella","orcid":"https://orcid.org/0000-0002-5382-4471"},"institutions":[{"id":"https://openalex.org/I134542131","display_name":"University of Ilorin","ror":"https://ror.org/032kdwk38","country_code":"NG","type":"education","lineage":["https://openalex.org/I134542131"]}],"countries":["NG"],"is_corresponding":true,"raw_author_name":"Adeyinka Tella","raw_affiliation_strings":["Department of Library and Information Science, University of Ilorin, Nigeria","Department of Library and Information Science , University Of Ilorin , Nigeria"],"raw_orcid":"https://orcid.org/0000-0002-5382-4471","affiliations":[{"raw_affiliation_string":"Department of Library and Information Science, University of Ilorin, Nigeria","institution_ids":["https://openalex.org/I134542131"]},{"raw_affiliation_string":"Department of Library and Information Science , University Of Ilorin , Nigeria","institution_ids":["https://openalex.org/I134542131"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031134895","display_name":"Musediq Tunji Bashorun","orcid":"https://orcid.org/0000-0002-5250-7239"},"institutions":[{"id":"https://openalex.org/I134542131","display_name":"University of Ilorin","ror":"https://ror.org/032kdwk38","country_code":"NG","type":"education","lineage":["https://openalex.org/I134542131"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"M.T. Bashorun","raw_affiliation_strings":["Department of Library and Information Science, University of Ilorin, Nigeria","Department of Library and Information Science , University Of Ilorin , Nigeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Library and Information Science, University of Ilorin, Nigeria","institution_ids":["https://openalex.org/I134542131"]},{"raw_affiliation_string":"Department of Library and Information Science , University Of Ilorin , Nigeria","institution_ids":["https://openalex.org/I134542131"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5079491465"],"corresponding_institution_ids":["https://openalex.org/I134542131"],"apc_list":null,"apc_paid":null,"fwci":1.4776,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.87689829,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"4","issue":"2","first_page":"56","last_page":"73"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9629999995231628,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9607999920845032,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"User satisfaction","score":0.5669752359390259},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5352739691734314},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5248846411705017},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.49976325035095215},{"id":"https://openalex.org/keywords/descriptive-statistics","display_name":"Descriptive statistics","score":0.493913471698761},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.46636566519737244},{"id":"https://openalex.org/keywords/data-collection","display_name":"Data collection","score":0.4504377543926239},{"id":"https://openalex.org/keywords/web-survey","display_name":"Web survey","score":0.41846969723701477},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3717614412307739},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.3418431580066681},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.19872698187828064},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.16257336735725403},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.1565418243408203},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.08279410004615784}],"concepts":[{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.5669752359390259},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5352739691734314},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5248846411705017},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.49976325035095215},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.493913471698761},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.46636566519737244},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.4504377543926239},{"id":"https://openalex.org/C2989497712","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Web survey","level":2,"score":0.41846969723701477},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3717614412307739},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.3418431580066681},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.19872698187828064},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.16257336735725403},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1565418243408203},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.08279410004615784},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jwp.2012040104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jwp.2012040104","pdf_url":null,"source":{"id":"https://openalex.org/S141275348","display_name":"International Journal of Web Portals","issn_l":"1938-0194","issn":["1938-0194","1938-0208"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web Portals","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jwp000:v:4:y:2012:i:2:p:56-73","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jwp.2012040104","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.5799999833106995}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W124697492","https://openalex.org/W143697801","https://openalex.org/W169792493","https://openalex.org/W193901890","https://openalex.org/W1721421031","https://openalex.org/W1954663826","https://openalex.org/W1975744444","https://openalex.org/W1989749928","https://openalex.org/W2018266274","https://openalex.org/W2020241094","https://openalex.org/W2023407407","https://openalex.org/W2031873759","https://openalex.org/W2035439253","https://openalex.org/W2037800903","https://openalex.org/W2043227098","https://openalex.org/W2057012437","https://openalex.org/W2094222105","https://openalex.org/W2124890572","https://openalex.org/W2141748281","https://openalex.org/W2204049966","https://openalex.org/W2276049535","https://openalex.org/W2280783389","https://openalex.org/W2335694045","https://openalex.org/W2479877231","https://openalex.org/W2481169067","https://openalex.org/W2497965156","https://openalex.org/W2499626885","https://openalex.org/W3124420429","https://openalex.org/W3124865537","https://openalex.org/W6748473190"],"related_works":["https://openalex.org/W4389670110","https://openalex.org/W2187546663","https://openalex.org/W2429057255","https://openalex.org/W148745890","https://openalex.org/W2611942503","https://openalex.org/W4315621326","https://openalex.org/W2899790217","https://openalex.org/W2033947065","https://openalex.org/W2042788745","https://openalex.org/W2005952654"],"abstract_inverted_index":{"This":[0],"study":[1,123],"examined":[2],"undergraduate":[3],"students\u2019":[4,117,142],"satisfaction":[5,86,108,118],"with":[6,21,64,87,114,119],"web":[7,143],"portals":[8],"and":[9,17,49,54,76,94,111,115,130],"considers":[10],"the":[11,15,18,22,65,80,88,105,120,128,131,135,138,141],"benefits":[12],"of":[13,24,96,140],"using":[14,30,47],"portal":[16],"problems":[19],"associated":[20],"use":[23,97],"portal.":[25,89,144],"A":[26,36],"pure":[27],"quantitative":[28],"method":[29],"descriptive":[31],"survey":[32],"approach":[33],"is":[34],"adopted.":[35],"questionnaire":[37],"was":[38,45],"used":[39],"for":[40,137],"data":[41,44],"collection.":[42],"Collected":[43],"analysed":[46],"percentages":[48],"frequency":[50],"count;":[51],"multiple":[52],"correlation":[53],"regression.":[55],"The":[56,122],"results":[57],"reveal":[58],"that":[59],"students":[60],"were":[61,72,98],"generally":[62],"satisfied":[63],"e-portal":[66],"system":[67,92],"with,":[68],"89.3%":[69],"indicating":[70],"they":[71],"adequately":[73],"satisfied,":[74,75],"moderately":[77],"satisfied.":[78],"On":[79],"other":[81],"hand,":[82],"11.1%":[83],"had":[84],"little":[85],"Information/content":[90],"quality,":[91,93],"ease":[95],"indicated":[99],"to":[100],"determine":[101],"users\u2019":[102],"satisfaction.":[103],"Furthermore,":[104],"entire":[106],"user":[107],"dimensions":[109],"positively":[110],"significantly":[112],"correlate":[113],"predict":[116],"web-portal.":[121],"concluded":[124],"by":[125],"pointing":[126],"out":[127],"implications":[129],"recommendations":[132],"based":[133],"on":[134],"findings":[136],"improvement":[139]},"counts_by_year":[{"year":2021,"cited_by_count":4},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
