{"id":"https://openalex.org/W2907767058","doi":"https://doi.org/10.4018/joeuc.2020010105","title":"The Nature and Role of User Beliefs Regarding a Website's Design Quality","display_name":"The Nature and Role of User Beliefs Regarding a Website's Design Quality","publication_year":2018,"publication_date":"2018-11-06","ids":{"openalex":"https://openalex.org/W2907767058","doi":"https://doi.org/10.4018/joeuc.2020010105","mag":"2907767058"},"language":"en","primary_location":{"id":"doi:10.4018/joeuc.2020010105","is_oa":true,"landing_page_url":"https://doi.org/10.4018/joeuc.2020010105","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=217948&isxn=9781522583684","source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=217948&isxn=9781522583684","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016440895","display_name":"Camille Grang\u00e9","orcid":"https://orcid.org/0000-0001-9063-8048"},"institutions":[{"id":"https://openalex.org/I108192572","display_name":"HEC Montr\u00e9al","ror":"https://ror.org/05ww3wq27","country_code":"CA","type":"education","lineage":["https://openalex.org/I108192572"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Camille Grange","raw_affiliation_strings":["HEC Montreal, Montreal, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"HEC Montreal, Montreal, Canada","institution_ids":["https://openalex.org/I108192572"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081908723","display_name":"Henri Barki","orcid":"https://orcid.org/0000-0001-7355-1872"},"institutions":[{"id":"https://openalex.org/I108192572","display_name":"HEC Montr\u00e9al","ror":"https://ror.org/05ww3wq27","country_code":"CA","type":"education","lineage":["https://openalex.org/I108192572"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Henri Barki","raw_affiliation_strings":["HEC Montreal, Montreal, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"HEC Montreal, Montreal, Canada","institution_ids":["https://openalex.org/I108192572"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I108192572"],"apc_list":null,"apc_paid":null,"fwci":3.3188,"has_fulltext":true,"cited_by_count":33,"citation_normalized_percentile":{"value":0.94448097,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"32","issue":"1","first_page":"75","last_page":"96"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9805999994277954,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intranet","display_name":"Intranet","score":0.7964301109313965},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.7693561911582947},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.638529360294342},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5881919264793396},{"id":"https://openalex.org/keywords/information-quality","display_name":"Information quality","score":0.5518466234207153},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5168012380599976},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.48625481128692627},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4533202350139618},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4461560547351837},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.42978155612945557},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.3114352822303772},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.23709812760353088},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12675541639328003}],"concepts":[{"id":"https://openalex.org/C2778059363","wikidata":"https://www.wikidata.org/wiki/Q483426","display_name":"Intranet","level":3,"score":0.7964301109313965},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7693561911582947},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.638529360294342},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5881919264793396},{"id":"https://openalex.org/C45983554","wikidata":"https://www.wikidata.org/wiki/Q3412851","display_name":"Information quality","level":3,"score":0.5518466234207153},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5168012380599976},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.48625481128692627},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4533202350139618},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4461560547351837},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.42978155612945557},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.3114352822303772},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.23709812760353088},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12675541639328003},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/joeuc.2020010105","is_oa":true,"landing_page_url":"https://doi.org/10.4018/joeuc.2020010105","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=217948&isxn=9781522583684","source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.4018/joeuc.2020010105","is_oa":true,"landing_page_url":"https://doi.org/10.4018/joeuc.2020010105","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=217948&isxn=9781522583684","source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2907767058.pdf","grobid_xml":"https://content.openalex.org/works/W2907767058.grobid-xml"},"referenced_works_count":69,"referenced_works":["https://openalex.org/W162739581","https://openalex.org/W172982400","https://openalex.org/W195845004","https://openalex.org/W1482337216","https://openalex.org/W1508343863","https://openalex.org/W1516261653","https://openalex.org/W1526161901","https://openalex.org/W1543266722","https://openalex.org/W1558012481","https://openalex.org/W1563786874","https://openalex.org/W1572145800","https://openalex.org/W1572210709","https://openalex.org/W1587451402","https://openalex.org/W1593594222","https://openalex.org/W1606785137","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1923944066","https://openalex.org/W1971604583","https://openalex.org/W1975984347","https://openalex.org/W1979680106","https://openalex.org/W1980741066","https://openalex.org/W1982214937","https://openalex.org/W1987198869","https://openalex.org/W1987258130","https://openalex.org/W1988050849","https://openalex.org/W1995046486","https://openalex.org/W1998515403","https://openalex.org/W2000380427","https://openalex.org/W2004339667","https://openalex.org/W2015781755","https://openalex.org/W2018553663","https://openalex.org/W2018668985","https://openalex.org/W2023407407","https://openalex.org/W2033005546","https://openalex.org/W2033943395","https://openalex.org/W2036389121","https://openalex.org/W2049159124","https://openalex.org/W2057012437","https://openalex.org/W2065502371","https://openalex.org/W2067933440","https://openalex.org/W2073379693","https://openalex.org/W2078476546","https://openalex.org/W2086445738","https://openalex.org/W2098118776","https://openalex.org/W2099529410","https://openalex.org/W2100379340","https://openalex.org/W2100739170","https://openalex.org/W2106096361","https://openalex.org/W2112042732","https://openalex.org/W2115981184","https://openalex.org/W2118296779","https://openalex.org/W2129098507","https://openalex.org/W2141147872","https://openalex.org/W2141167937","https://openalex.org/W2146143340","https://openalex.org/W2148970282","https://openalex.org/W2157441393","https://openalex.org/W2158809862","https://openalex.org/W2165247605","https://openalex.org/W2169737976","https://openalex.org/W2170185509","https://openalex.org/W2170219224","https://openalex.org/W2170510658","https://openalex.org/W2496534308","https://openalex.org/W2591806671","https://openalex.org/W3121438848","https://openalex.org/W3216828173","https://openalex.org/W7066536588"],"related_works":["https://openalex.org/W425820431","https://openalex.org/W1629918768","https://openalex.org/W2391679260","https://openalex.org/W2183133984","https://openalex.org/W2891233567","https://openalex.org/W3216334995","https://openalex.org/W2400064296","https://openalex.org/W45106814","https://openalex.org/W604614931","https://openalex.org/W2115713508"],"abstract_inverted_index":{"Researchers":[0],"and":[1,40,46,82,91,113,116,159],"practitioners":[2],"have":[3,53,75],"long":[4],"been":[5,77],"interested":[6],"in":[7,15,26,43,79,119,135],"identifying":[8],"the":[9,34,55,98,120,139,143],"criteria":[10],"that":[11,71,142],"users":[12,134],"consider":[13],"important":[14],"assessing":[16],"whether":[17],"a":[18,37,44,68,104],"system":[19,88,160],"is":[20,50],"worth":[21],"using.":[22],"However,":[23],"past":[24],"research":[25,69,84],"this":[27,64],"domain":[28],"has":[29],"not":[30],"taken":[31],"into":[32],"account":[33],"characteristics":[35],"of":[36,57,93,100,103,122,127,146,154],"system's":[38,105,156],"design":[39,59,106,147],"their":[41,95,155],"quality":[42,99,148,158],"systematic":[45],"comprehensive":[47],"manner,":[48],"which":[49],"likely":[51],"to":[52],"limited":[54],"development":[56],"actionable":[58],"guidelines.":[60],"The":[61,125],"article":[62],"addresses":[63],"issue":[65],"by":[66],"suggesting":[67,141],"model":[70],"links":[72],"user":[73],"beliefs\u2014which":[74],"traditionally":[76],"used":[78],"IT":[80],"acceptance":[81],"success":[83],"(i.e.,":[85,107],"information":[86,157],"quality,":[87,89,109,112],"usefulness,":[90],"ease":[92],"use)\u2014to":[94],"beliefs":[96,149],"regarding":[97],"three":[101,136,144],"categories":[102,145],"visual":[108],"page":[110],"layout":[111],"navigation":[114],"quality)":[115],"testing":[117],"it":[118],"context":[121],"organizational":[123],"intranets.":[124],"analysis":[126],"data":[128],"collected":[129],"from":[130],"159":[131],"intranet":[132],"website":[133],"organizations":[137],"supported":[138],"model,":[140],"significantly":[150],"influenced":[151],"users'":[152],"assessment":[153],"quality.":[161]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":13},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}