{"id":"https://openalex.org/W2309147984","doi":"https://doi.org/10.4018/joeuc.2016040103","title":"The Influence of Social Presence, Social Exchange and Feedback Features on SNS Continuous Use","display_name":"The Influence of Social Presence, Social Exchange and Feedback Features on SNS Continuous Use","publication_year":2016,"publication_date":"2016-03-21","ids":{"openalex":"https://openalex.org/W2309147984","doi":"https://doi.org/10.4018/joeuc.2016040103","mag":"2309147984"},"language":"en","primary_location":{"id":"doi:10.4018/joeuc.2016040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/joeuc.2016040103","pdf_url":null,"source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055326341","display_name":"Mustapha Cheikh\u2010Ammar","orcid":"https://orcid.org/0000-0002-9673-6607"},"institutions":[{"id":"https://openalex.org/I125749732","display_name":"Western University","ror":"https://ror.org/02grkyz14","country_code":"CA","type":"education","lineage":["https://openalex.org/I125749732"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Mustapha Cheikh-Ammar","raw_affiliation_strings":["Ivey Business School, University of Western Ontario, London, Canada"],"affiliations":[{"raw_affiliation_string":"Ivey Business School, University of Western Ontario, London, Canada","institution_ids":["https://openalex.org/I125749732"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081908723","display_name":"Henri Barki","orcid":"https://orcid.org/0000-0001-7355-1872"},"institutions":[{"id":"https://openalex.org/I108192572","display_name":"HEC Montr\u00e9al","ror":"https://ror.org/05ww3wq27","country_code":"CA","type":"education","lineage":["https://openalex.org/I108192572"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Henri Barki","raw_affiliation_strings":["HEC Montreal, Montreal, Canada"],"affiliations":[{"raw_affiliation_string":"HEC Montreal, Montreal, Canada","institution_ids":["https://openalex.org/I108192572"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5055326341"],"corresponding_institution_ids":["https://openalex.org/I125749732"],"apc_list":null,"apc_paid":null,"fwci":4.054,"has_fulltext":false,"cited_by_count":38,"citation_normalized_percentile":{"value":0.93941123,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"28","issue":"2","first_page":"33","last_page":"52"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6628420352935791},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.6505838632583618},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6060807108879089},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.5428026914596558},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"Social exchange theory","score":0.5415570735931396},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.5283532738685608},{"id":"https://openalex.org/keywords/social-network","display_name":"Social network (sociolinguistics)","score":0.4620932936668396},{"id":"https://openalex.org/keywords/information-exchange","display_name":"Information exchange","score":0.4216441512107849},{"id":"https://openalex.org/keywords/social-influence","display_name":"Social influence","score":0.41315826773643494},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.4011387825012207},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.268758624792099},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.20049604773521423},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.15048128366470337}],"concepts":[{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6628420352935791},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.6505838632583618},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6060807108879089},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.5428026914596558},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.5415570735931396},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5283532738685608},{"id":"https://openalex.org/C4727928","wikidata":"https://www.wikidata.org/wiki/Q17164759","display_name":"Social network (sociolinguistics)","level":3,"score":0.4620932936668396},{"id":"https://openalex.org/C189693848","wikidata":"https://www.wikidata.org/wiki/Q6031064","display_name":"Information exchange","level":2,"score":0.4216441512107849},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.41315826773643494},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4011387825012207},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.268758624792099},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20049604773521423},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.15048128366470337},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/joeuc.2016040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/joeuc.2016040103","pdf_url":null,"source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:joeuc0:v:28:y:2016:i:2:p:33-52","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/JOEUC.2016040103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","score":0.7400000095367432,"display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":87,"referenced_works":["https://openalex.org/W8255030","https://openalex.org/W36651163","https://openalex.org/W120599470","https://openalex.org/W175596535","https://openalex.org/W437373872","https://openalex.org/W1494581773","https://openalex.org/W1498589520","https://openalex.org/W1500874408","https://openalex.org/W1515402129","https://openalex.org/W1534817507","https://openalex.org/W1548408014","https://openalex.org/W1563826891","https://openalex.org/W1565831494","https://openalex.org/W1584405424","https://openalex.org/W1594588653","https://openalex.org/W1608386600","https://openalex.org/W1791587663","https://openalex.org/W1932587904","https://openalex.org/W1972416255","https://openalex.org/W1973155099","https://openalex.org/W1975984347","https://openalex.org/W1976848519","https://openalex.org/W1979286447","https://openalex.org/W1980500742","https://openalex.org/W1980569376","https://openalex.org/W1980580900","https://openalex.org/W1982428762","https://openalex.org/W1985419904","https://openalex.org/W1987198869","https://openalex.org/W1991384030","https://openalex.org/W1993773566","https://openalex.org/W1996587039","https://openalex.org/W1998329525","https://openalex.org/W2004664193","https://openalex.org/W2021451445","https://openalex.org/W2023298992","https://openalex.org/W2025013988","https://openalex.org/W2030441548","https://openalex.org/W2030470432","https://openalex.org/W2032661354","https://openalex.org/W2033943395","https://openalex.org/W2034873408","https://openalex.org/W2036389121","https://openalex.org/W2040535479","https://openalex.org/W2058084111","https://openalex.org/W2070509150","https://openalex.org/W2071342046","https://openalex.org/W2075894438","https://openalex.org/W2075986057","https://openalex.org/W2078221680","https://openalex.org/W2079956094","https://openalex.org/W2084313844","https://openalex.org/W2085666545","https://openalex.org/W2088594554","https://openalex.org/W2098046791","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2103987036","https://openalex.org/W2105257501","https://openalex.org/W2108617106","https://openalex.org/W2109669343","https://openalex.org/W2111910975","https://openalex.org/W2113058760","https://openalex.org/W2114269021","https://openalex.org/W2119681300","https://openalex.org/W2122912498","https://openalex.org/W2123276406","https://openalex.org/W2128734027","https://openalex.org/W2129098507","https://openalex.org/W2131095207","https://openalex.org/W2132577882","https://openalex.org/W2149942469","https://openalex.org/W2151419893","https://openalex.org/W2155157154","https://openalex.org/W2157030752","https://openalex.org/W2163528872","https://openalex.org/W2166061228","https://openalex.org/W2166982098","https://openalex.org/W2168569455","https://openalex.org/W2169228794","https://openalex.org/W2170440506","https://openalex.org/W2563754742","https://openalex.org/W2735669549","https://openalex.org/W3101507098","https://openalex.org/W3122078363","https://openalex.org/W3122516555","https://openalex.org/W3123679541"],"related_works":["https://openalex.org/W2058739515","https://openalex.org/W2007868553","https://openalex.org/W971334027","https://openalex.org/W2392508002","https://openalex.org/W2537150296","https://openalex.org/W2049557476","https://openalex.org/W1884408018","https://openalex.org/W2756282140","https://openalex.org/W2312292178","https://openalex.org/W3022080565"],"abstract_inverted_index":{"Social":[0,54,57,71],"network":[1],"sites":[2],"(SNS)":[3],"are":[4,78,143],"venues":[5],"for":[6],"information":[7],"sharing":[8],"that":[9,100,107],"provide":[10],"a":[11,65],"variety":[12],"of":[13,17,28,44,53,91,95,110,132,140],"communication":[14],"features":[15,31,102],"capable":[16,43],"stirring":[18],"emotions,":[19],"attitudes":[20],"and":[21,32,56,62,75,113,121,137],"beliefs.":[22],"This":[23],"paper":[24],"highlights":[25],"the":[26,33,46,51,59],"role":[27],"SNS":[29,47,105],"feedback":[30,101],"meanings":[34],"they":[35],"communicate":[36],"to":[37,80,83,85,126],"their":[38],"users,":[39],"as":[40],"design":[41],"elements":[42],"enhancing":[45],"experience.":[48],"Based":[49],"on":[50],"theories":[52],"Presence":[55],"Exchange,":[58],"study":[60],"suggests":[61],"empirically":[63],"validates":[64],"research":[66],"model":[67],"where":[68],"Feedback,":[69],"Perceived":[70,76],"Presence,":[72],"Attitude,":[73],"Enjoyment":[74],"Usefulness":[77],"hypothesized":[79],"explain":[81],"intentions":[82,125],"continue":[84,127],"use":[86],"an":[87,92],"SNS.":[88],"The":[89,135],"results":[90,142],"online":[93],"survey":[94],"262":[96],"Facebook":[97],"users":[98],"found":[99],"were":[103],"central":[104],"components":[106],"influenced":[108,124],"perceptions":[109],"social":[111],"presence":[112],"enjoyment,":[114],"which":[115],"in":[116],"turn,":[117],"along":[118],"with":[119],"attitude":[120],"perceived":[122],"usefulness,":[123],"using":[128],"Facebook,":[129],"explaining":[130],"55%":[131],"its":[133],"variance.":[134],"theoretical":[136],"practical":[138],"implications":[139],"these":[141],"discussed.":[144]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":9},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}