{"id":"https://openalex.org/W2076145245","doi":"https://doi.org/10.4018/joeuc.2012070103","title":"Inhibitors and Enablers of Public E-Services in Lebanon","display_name":"Inhibitors and Enablers of Public E-Services in Lebanon","publication_year":2012,"publication_date":"2012-07-01","ids":{"openalex":"https://openalex.org/W2076145245","doi":"https://doi.org/10.4018/joeuc.2012070103","mag":"2076145245"},"language":"en","primary_location":{"id":"doi:10.4018/joeuc.2012070103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/joeuc.2012070103","pdf_url":null,"source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050755625","display_name":"Antoine Harfouche","orcid":"https://orcid.org/0000-0002-0407-9217"},"institutions":[{"id":"https://openalex.org/I110017253","display_name":"Universit\u00e9 de Tours","ror":"https://ror.org/02wwzvj46","country_code":"FR","type":"education","lineage":["https://openalex.org/I110017253"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Antoine Harfouche","raw_affiliation_strings":["University of Tours, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Tours, France","institution_ids":["https://openalex.org/I110017253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045651525","display_name":"Alice Robbin","orcid":"https://orcid.org/0000-0002-2020-9149"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alice Robbin","raw_affiliation_strings":["Indiana University Bloomington, USA","Indiana University-Bloomington , USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Indiana University Bloomington, USA","institution_ids":["https://openalex.org/I4210119109"]},{"raw_affiliation_string":"Indiana University-Bloomington , USA","institution_ids":["https://openalex.org/I4210119109"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":8.0622,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.97039018,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"24","issue":"3","first_page":"45","last_page":"68"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9872000217437744,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7242884635925293},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.5828460454940796},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5395639538764954},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.528437614440918},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5238088369369507},{"id":"https://openalex.org/keywords/theory-of-planned-behavior","display_name":"Theory of planned behavior","score":0.43554770946502686},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.4258694052696228},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3997597098350525},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.32134851813316345},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.20986711978912354},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.15321606397628784},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.14613807201385498},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.13289421796798706},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.12385302782058716},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.09651342034339905}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7242884635925293},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.5828460454940796},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5395639538764954},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.528437614440918},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5238088369369507},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.43554770946502686},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.4258694052696228},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3997597098350525},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32134851813316345},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20986711978912354},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15321606397628784},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.14613807201385498},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13289421796798706},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.12385302782058716},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.09651342034339905},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/joeuc.2012070103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/joeuc.2012070103","pdf_url":null,"source":{"id":"https://openalex.org/S80285584","display_name":"Journal of Organizational and End User Computing","issn_l":"1546-2234","issn":["1546-2234","1546-5012"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational and End User Computing","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:joeuc0:v:24:y:2012:i:3:p:45-68","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/joeuc.2012070103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.6299999952316284,"display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320322561","display_name":"Saint Joseph University","ror":"https://ror.org/044fxjq88"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":111,"referenced_works":["https://openalex.org/W82549197","https://openalex.org/W150241549","https://openalex.org/W158630753","https://openalex.org/W168200403","https://openalex.org/W367214795","https://openalex.org/W569841825","https://openalex.org/W1491593355","https://openalex.org/W1491644571","https://openalex.org/W1492301466","https://openalex.org/W1497226654","https://openalex.org/W1503436739","https://openalex.org/W1508343863","https://openalex.org/W1526230868","https://openalex.org/W1528188538","https://openalex.org/W1543266722","https://openalex.org/W1546734469","https://openalex.org/W1547749156","https://openalex.org/W1548408014","https://openalex.org/W1551697813","https://openalex.org/W1554559333","https://openalex.org/W1574235309","https://openalex.org/W1578907434","https://openalex.org/W1595575146","https://openalex.org/W1601602376","https://openalex.org/W1606169904","https://openalex.org/W1774460361","https://openalex.org/W1791587663","https://openalex.org/W1932587904","https://openalex.org/W1965608668","https://openalex.org/W1972762788","https://openalex.org/W1973144792","https://openalex.org/W1976080207","https://openalex.org/W1982781237","https://openalex.org/W1983629797","https://openalex.org/W1987198869","https://openalex.org/W1987332906","https://openalex.org/W1989014229","https://openalex.org/W1991430075","https://openalex.org/W1994213885","https://openalex.org/W1994279764","https://openalex.org/W1995817465","https://openalex.org/W2001404751","https://openalex.org/W2001827205","https://openalex.org/W2005818737","https://openalex.org/W2006801858","https://openalex.org/W2007973439","https://openalex.org/W2008441192","https://openalex.org/W2019326222","https://openalex.org/W2026080222","https://openalex.org/W2033268430","https://openalex.org/W2033943395","https://openalex.org/W2036389121","https://openalex.org/W2042069313","https://openalex.org/W2042121123","https://openalex.org/W2044733189","https://openalex.org/W2052447900","https://openalex.org/W2066094341","https://openalex.org/W2070582963","https://openalex.org/W2071954286","https://openalex.org/W2078051082","https://openalex.org/W2079231770","https://openalex.org/W2086321291","https://openalex.org/W2096870307","https://openalex.org/W2099697766","https://openalex.org/W2099702286","https://openalex.org/W2100379340","https://openalex.org/W2100408980","https://openalex.org/W2101699735","https://openalex.org/W2104891077","https://openalex.org/W2106657683","https://openalex.org/W2107580123","https://openalex.org/W2108617106","https://openalex.org/W2108826260","https://openalex.org/W2108909630","https://openalex.org/W2119681300","https://openalex.org/W2122205846","https://openalex.org/W2123276406","https://openalex.org/W2123438112","https://openalex.org/W2125318460","https://openalex.org/W2134694239","https://openalex.org/W2136941206","https://openalex.org/W2142895922","https://openalex.org/W2146777437","https://openalex.org/W2150929043","https://openalex.org/W2162061662","https://openalex.org/W2162713456","https://openalex.org/W2163974399","https://openalex.org/W2166379895","https://openalex.org/W2170440506","https://openalex.org/W2171614790","https://openalex.org/W2296253384","https://openalex.org/W2302641569","https://openalex.org/W2371249644","https://openalex.org/W2397484137","https://openalex.org/W2419282637","https://openalex.org/W2490557014","https://openalex.org/W2566196582","https://openalex.org/W2619731159","https://openalex.org/W2895496587","https://openalex.org/W2995480957","https://openalex.org/W3125347269","https://openalex.org/W3185722864","https://openalex.org/W4211204992","https://openalex.org/W4231693637","https://openalex.org/W4232903909","https://openalex.org/W4388152402","https://openalex.org/W6606280855","https://openalex.org/W6615677758","https://openalex.org/W6823434373","https://openalex.org/W7001856827","https://openalex.org/W7018825320"],"related_works":["https://openalex.org/W3021563500","https://openalex.org/W2481089422","https://openalex.org/W4237591271","https://openalex.org/W2756448793","https://openalex.org/W4321373331","https://openalex.org/W2890271786","https://openalex.org/W4281614306","https://openalex.org/W4293083150","https://openalex.org/W3161876449","https://openalex.org/W2066578288"],"abstract_inverted_index":{"This":[0],"paper":[1],"examines":[2],"user":[3],"intentions":[4],"to":[5,72,140,166,177],"accept":[6,73],"or":[7],"reject":[8],"public":[9,142],"e-services":[10,95,143,176],"in":[11,21,32,34,42,51,110],"Lebanon":[12],"based":[13],"on":[14,25],"the":[15,26,43,52,57,60,94,135,148,168],"model":[16],"of":[17,19,56,69,93,104,108,114,118,122,131,170],"acceptance":[18,96],"technology":[20],"households":[22],"(MATH)":[23],"and":[24,46,59,86,112,120,172],"two-factors":[27],"theory.":[28],"Data":[29],"were":[30,124],"gathered":[31],"2009":[33],"two":[35],"phases":[36],"via":[37],"interviews":[38],"with":[39,154],"open-ended":[40],"questions":[41],"first":[44],"stage":[45],"through":[47],"a":[48,66],"survey":[49],"questionnaire":[50],"second":[53],"phase.":[54],"Results":[55],"qualitative":[58],"quantitative":[61],"studies":[62],"show":[63],"that":[64,158],"only":[65],"small":[67],"percentage":[68],"Lebanese":[70,149],"intended":[71],"government":[74,81,88,105,132,150],"e-services.":[75],"For":[76,98],"intenders,":[77],"perceived":[78,80,87],"usefulness,":[79],"support,":[82,119],"computer":[83],"self":[84],"efficacy,":[85],"influences":[89],"are":[90,162],"key":[91],"drivers":[92],"intention.":[97],"non-intenders,":[99],"barriers":[100],"such":[101],"as":[102],"fear":[103,130],"control,":[106],"lack":[107,117,121],"trust":[109,152],"security":[111],"privacy":[113,169],"personal":[115],"information,":[116],"knowledge":[123],"most":[125,136],"significant.":[126],"In":[127],"both":[128],"studies,":[129],"control":[133,180],"was":[134],"important":[137],"determinant.":[138],"Willingness":[139],"use":[141],"will":[144],"take":[145],"place":[146],"if":[147],"develops":[151],"relationships":[153],"citizens,":[155,171],"provides":[156,164],"assurances":[157],"their":[159],"financial":[160],"details":[161],"secure,":[163],"guarantees":[165],"protect":[167],"does":[173],"not":[174],"employ":[175],"increase":[178],"political":[179],"over":[181],"its":[182],"citizens.":[183]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":7},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":3}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2025-10-10T00:00:00"}