{"id":"https://openalex.org/W2064239917","doi":"https://doi.org/10.4018/jitbag.2013010104","title":"The Benefits Management and Balanced Scorecard Strategy Map","display_name":"The Benefits Management and Balanced Scorecard Strategy Map","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2064239917","doi":"https://doi.org/10.4018/jitbag.2013010104","mag":"2064239917"},"language":"en","primary_location":{"id":"doi:10.4018/jitbag.2013010104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jitbag.2013010104","pdf_url":null,"source":{"id":"https://openalex.org/S47517739","display_name":"International Journal on IT/Business Alignment and Governance","issn_l":"1947-9611","issn":["1947-9611","1947-962X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of IT/Business Alignment and Governance","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066354674","display_name":"Jorge Gomes","orcid":"https://orcid.org/0000-0003-0656-9284"},"institutions":[{"id":"https://openalex.org/I3133160195","display_name":"Instituto Superior de Gest\u00e3o","ror":"https://ror.org/05mnej980","country_code":"PT","type":"education","lineage":["https://openalex.org/I3133160195"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Jorge Gomes","raw_affiliation_strings":["Instituto Superior de Economia e Gest\u00e3o (ISEG-UTL), Lisbon, Portugal"],"affiliations":[{"raw_affiliation_string":"Instituto Superior de Economia e Gest\u00e3o (ISEG-UTL), Lisbon, Portugal","institution_ids":["https://openalex.org/I3133160195"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5041500684","display_name":"M\u00e1rio Rom\ufffd\u00e3o","orcid":"https://orcid.org/0000-0003-4564-1883"},"institutions":[{"id":"https://openalex.org/I110026055","display_name":"Iscte \u2013 Instituto Universit\u00e1rio de Lisboa","ror":"https://ror.org/014837179","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"M\u00e1rio Rom\u00e3o","raw_affiliation_strings":["ISCTE\u2013 University Institute of Lisbon (ISCTE-IUL), Lisbon, Portugal"],"affiliations":[{"raw_affiliation_string":"ISCTE\u2013 University Institute of Lisbon (ISCTE-IUL), Lisbon, Portugal","institution_ids":["https://openalex.org/I110026055"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044865466","display_name":"M\u00e1rio Caldeira","orcid":"https://orcid.org/0009-0002-8809-1076"},"institutions":[{"id":"https://openalex.org/I3133160195","display_name":"Instituto Superior de Gest\u00e3o","ror":"https://ror.org/05mnej980","country_code":"PT","type":"education","lineage":["https://openalex.org/I3133160195"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"M\u00e1rio Caldeira","raw_affiliation_strings":["Instituto Superior de Economia e Gest\u00e3o (ISEG-UTL), Lisbon, Portugal"],"affiliations":[{"raw_affiliation_string":"Instituto Superior de Economia e Gest\u00e3o (ISEG-UTL), Lisbon, Portugal","institution_ids":["https://openalex.org/I3133160195"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5066354674"],"corresponding_institution_ids":["https://openalex.org/I3133160195"],"apc_list":null,"apc_paid":null,"fwci":3.6842,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.92931714,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"4","issue":"1","first_page":"44","last_page":"54"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9390000104904175,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"Balanced scorecard","score":0.8549990057945251},{"id":"https://openalex.org/keywords/prosperity","display_name":"Prosperity","score":0.6268086433410645},{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.6167521476745605},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5675979256629944},{"id":"https://openalex.org/keywords/dependency","display_name":"Dependency (UML)","score":0.5630820989608765},{"id":"https://openalex.org/keywords/strategy-map","display_name":"Strategy map","score":0.5556765794754028},{"id":"https://openalex.org/keywords/strategy-implementation","display_name":"Strategy implementation","score":0.5488831996917725},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4582821726799011},{"id":"https://openalex.org/keywords/strategic-management","display_name":"Strategic management","score":0.4470512270927429},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3757885694503784},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.34589436650276184},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2567477226257324},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.21556386351585388}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.8549990057945251},{"id":"https://openalex.org/C2776554220","wikidata":"https://www.wikidata.org/wiki/Q1760011","display_name":"Prosperity","level":2,"score":0.6268086433410645},{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.6167521476745605},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5675979256629944},{"id":"https://openalex.org/C19768560","wikidata":"https://www.wikidata.org/wiki/Q320727","display_name":"Dependency (UML)","level":2,"score":0.5630820989608765},{"id":"https://openalex.org/C136708423","wikidata":"https://www.wikidata.org/wiki/Q2940537","display_name":"Strategy map","level":3,"score":0.5556765794754028},{"id":"https://openalex.org/C2780637533","wikidata":"https://www.wikidata.org/wiki/Q25047722","display_name":"Strategy implementation","level":2,"score":0.5488831996917725},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4582821726799011},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.4470512270927429},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3757885694503784},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34589436650276184},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2567477226257324},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.21556386351585388},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jitbag.2013010104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jitbag.2013010104","pdf_url":null,"source":{"id":"https://openalex.org/S47517739","display_name":"International Journal on IT/Business Alignment and Governance","issn_l":"1947-9611","issn":["1947-9611","1947-962X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of IT/Business Alignment and Governance","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jitbag:v:4:y:2013:i:1:p:44-54","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jitbag.2013010104","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W5149598","https://openalex.org/W584517281","https://openalex.org/W616603943","https://openalex.org/W1457146153","https://openalex.org/W1486130491","https://openalex.org/W1502975542","https://openalex.org/W1558046248","https://openalex.org/W1559215245","https://openalex.org/W1577379725","https://openalex.org/W1583067148","https://openalex.org/W1896277603","https://openalex.org/W1955934323","https://openalex.org/W1966162762","https://openalex.org/W1968395792","https://openalex.org/W2005820450","https://openalex.org/W2016868953","https://openalex.org/W2022838122","https://openalex.org/W2049828112","https://openalex.org/W2065209427","https://openalex.org/W2068000209","https://openalex.org/W2078736349","https://openalex.org/W2087291729","https://openalex.org/W2142354661","https://openalex.org/W2155296205","https://openalex.org/W2284448061","https://openalex.org/W2465603366","https://openalex.org/W2547022253","https://openalex.org/W2797372203","https://openalex.org/W2811241934","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W1481205808","https://openalex.org/W2778545492","https://openalex.org/W3163274599","https://openalex.org/W2395501741","https://openalex.org/W4313481782","https://openalex.org/W2485788858","https://openalex.org/W2183671570","https://openalex.org/W1975107574","https://openalex.org/W2387643030","https://openalex.org/W597946964"],"abstract_inverted_index":{"We":[0],"are":[1,195],"living":[2],"in":[3,43,54,74,83],"a":[4,98,106,111,147,165,185,207,214,240],"period":[5],"of":[6,68,80,121,141,153,176,182,206],"enormous":[7],"technological":[8],"transformations":[9],"and":[10,19,36,45,76,110,124,174],"the":[11,17,26,51,59,66,69,77,81,84,95,101,119,131,204,210,220,231,237],"organizations":[12,82],"face":[13],"new":[14],"opportunities":[15],"that":[16,28,50,65,71,127,149,159],"systems":[18],"information":[20],"technology":[21],"(IS/IT)":[22],"implementations":[23],"provide":[24],"with":[25,170,219],"hope":[27],"these":[29],"investments":[30,52,73,232],"will":[31],"help":[32],"to":[33,117,125,135,145,197,229,235],"increase":[34,230],"productivity":[35],"business":[37,122],"prosperity,":[38],"meanwhile,":[39],"several":[40],"studies":[41,70],"performed":[42],"public":[44],"private":[46],"sectors":[47],"have":[48,56],"proven":[49],"done":[53],"IS/IT":[55,75],"not":[57],"brought":[58],"expected":[60,246],"benefits.":[61,247],"Some":[62],"authors":[63,96,157,211],"argue":[64],"result":[67],"related":[72],"increasing":[78],"performance":[79],"last":[85],"thirty":[86],"years":[87],"were":[88],"far":[89],"from":[90,105,114],"true.":[91],"In":[92],"this":[93,142],"paper":[94],"propose":[97],"link":[99],"between":[100],"Benefits":[102,107,186,221],"Dependency":[103,187,222],"Network,":[104],"Management":[108],"approach,":[109],"Strategy":[112,166,215],"Map,":[113],"Balanced":[115],"Scorecard,":[116],"improve":[118],"management":[120],"benefits":[123,137,194],"ensure":[126],"actions":[128],"taken":[129],"along":[130],"investment":[132],"life-cycle":[133],"lead":[134],"foreseen":[136],"realization.":[138],"The":[139,156,224],"goal":[140],"integration":[143],"is":[144,168,189,227],"build":[146],"framework":[148],"combines":[150],"useful":[151],"features":[152],"both":[154],"methods.":[155],"sustain":[158],"they":[160],"can":[161,217],"be":[162,198],"complementary.":[163],"As":[164],"Map":[167,216],"committed":[169],"strategic":[171],"alignment,":[172],"communication":[173],"monitoring":[175],"strategy":[177],"execution":[178],"at":[179,191],"all":[180],"levels":[181],"an":[183],"organization,":[184],"Network":[188],"aimed":[190],"explaining":[192],"how":[193,213],"going":[196],"obtained":[199],"through":[200],"organizational":[201],"change.":[202],"Using":[203],"results":[205],"case-study":[208],"research,":[209],"explain":[212],"cross":[218],"Network.":[223],"integrated":[225],"contribution":[226],"meant":[228],"effectiveness,":[233],"giving":[234],"stakeholders":[236],"confidence":[238],"on":[239],"clearer":[241],"delivery":[242],"path":[243],"for":[244],"their":[245]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2016-06-24T00:00:00"}
