{"id":"https://openalex.org/W2158682881","doi":"https://doi.org/10.4018/jiit.2006040104","title":"Importance of Interface Agent Characteristics from End-User Perspective","display_name":"Importance of Interface Agent Characteristics from End-User Perspective","publication_year":2006,"publication_date":"2006-04-01","ids":{"openalex":"https://openalex.org/W2158682881","doi":"https://doi.org/10.4018/jiit.2006040104","mag":"2158682881"},"language":"en","primary_location":{"id":"doi:10.4018/jiit.2006040104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jiit.2006040104","pdf_url":null,"source":{"id":"https://openalex.org/S116626079","display_name":"International Journal of Intelligent Information Technologies","issn_l":"1548-3657","issn":["1548-3657","1548-3665"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Intelligent Information Technologies","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043015439","display_name":"Alexander Serenko","orcid":"https://orcid.org/0000-0003-4881-2932"},"institutions":[{"id":"https://openalex.org/I72541430","display_name":"Lakehead University","ror":"https://ror.org/023p7mg82","country_code":"CA","type":"education","lineage":["https://openalex.org/I72541430"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Alexander Serenko","raw_affiliation_strings":["Lakehead University, Canada"],"affiliations":[{"raw_affiliation_string":"Lakehead University, Canada","institution_ids":["https://openalex.org/I72541430"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5043015439"],"corresponding_institution_ids":["https://openalex.org/I72541430"],"apc_list":null,"apc_paid":null,"fwci":1.8893,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.89499576,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"2","issue":"2","first_page":"49","last_page":"60"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8409271836280823},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6473069787025452},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.646867036819458},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6331896781921387},{"id":"https://openalex.org/keywords/software-agent","display_name":"Software agent","score":0.6178916692733765},{"id":"https://openalex.org/keywords/attractiveness","display_name":"Attractiveness","score":0.583505392074585},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.5786667466163635},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.5159559845924377},{"id":"https://openalex.org/keywords/salient","display_name":"Salient","score":0.4935554265975952},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4618458151817322},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.4403378963470459},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2348795235157013},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.06610992550849915}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8409271836280823},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6473069787025452},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.646867036819458},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6331896781921387},{"id":"https://openalex.org/C5894958","wikidata":"https://www.wikidata.org/wiki/Q2297769","display_name":"Software agent","level":2,"score":0.6178916692733765},{"id":"https://openalex.org/C31173074","wikidata":"https://www.wikidata.org/wiki/Q2632514","display_name":"Attractiveness","level":2,"score":0.583505392074585},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5786667466163635},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5159559845924377},{"id":"https://openalex.org/C2780719617","wikidata":"https://www.wikidata.org/wiki/Q1030752","display_name":"Salient","level":2,"score":0.4935554265975952},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4618458151817322},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.4403378963470459},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2348795235157013},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.06610992550849915},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C11171543","wikidata":"https://www.wikidata.org/wiki/Q41630","display_name":"Psychoanalysis","level":1,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jiit.2006040104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jiit.2006040104","pdf_url":null,"source":{"id":"https://openalex.org/S116626079","display_name":"International Journal of Intelligent Information Technologies","issn_l":"1548-3657","issn":["1548-3657","1548-3665"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Intelligent Information Technologies","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jiit00:v:2:y:2006:i:2:p:49-60","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jiit.2006040104","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W90487644","https://openalex.org/W1517655337","https://openalex.org/W1552721381","https://openalex.org/W1552853564","https://openalex.org/W1555414560","https://openalex.org/W1586030117","https://openalex.org/W1591721577","https://openalex.org/W1985945240","https://openalex.org/W1987398095","https://openalex.org/W1990513740","https://openalex.org/W1992370545","https://openalex.org/W1995108798","https://openalex.org/W2017161937","https://openalex.org/W2026272086","https://openalex.org/W2029194919","https://openalex.org/W2032099985","https://openalex.org/W2040678663","https://openalex.org/W2050042708","https://openalex.org/W2060960089","https://openalex.org/W2079483849","https://openalex.org/W2098800169","https://openalex.org/W2113609601","https://openalex.org/W2118319805","https://openalex.org/W2119409989","https://openalex.org/W2139091010","https://openalex.org/W2148816868","https://openalex.org/W2479583503","https://openalex.org/W2919281286","https://openalex.org/W3208875442"],"related_works":["https://openalex.org/W4200508654","https://openalex.org/W4375829797","https://openalex.org/W2577455382","https://openalex.org/W2398900508","https://openalex.org/W4245080958","https://openalex.org/W1966920876","https://openalex.org/W2362921324","https://openalex.org/W2359525282","https://openalex.org/W2329500892","https://openalex.org/W3208363075"],"abstract_inverted_index":{"This":[0],"article":[1],"reports":[2],"on":[3,52],"an":[4,125,144,156,167],"empirical":[5,42],"investigation":[6],"of":[7,10,13,16,41,48,64,71,84,101,116,121,124,140,143,160,166,171],"user":[8,153,161],"perceptions":[9],"the":[11,38,45,53,62,99,105,114,138,141,147,158,172],"importance":[12,100],"several":[14,82],"characteristics":[15,83,103],"interface":[17,49,85,127],"agents.":[18],"Interface":[19],"agents":[20,86],"are":[21,25,81,146,179],"software":[22,54],"entities":[23],"that":[24,87,134],"incorporated":[26],"into":[27],"various":[28],"computer":[29],"applications,":[30],"including":[31],"electronic":[32],"mail":[33],"systems.":[34],"As":[35],"evidenced":[36],"by":[37,74,152],"growing":[39],"body":[40],"studies":[43],"and":[44,76,137,163,177],"increasing":[46],"number":[47],"agent-based":[50],"applications":[51],"market,":[55],"there":[56,80],"is":[57],"a":[58,69,119],"strong":[59],"need":[60],"for":[61,174],"development":[63],"this":[65,97],"technology.":[66],"According":[67],"to":[68,96,112],"meta-review":[70],"agent-related":[72],"literature":[73],"Dehn":[75],"van":[77],"Mulken":[78],"(2000),":[79],"require":[88],"special":[89],"attention":[90],"from":[91,104],"agent":[92,128,145],"developers.":[93],"However,":[94],"prior":[95],"study,":[98],"these":[102,117],"end-user":[106],"perspective":[107],"remained":[108],"unclear.":[109],"In":[110],"order":[111],"identify":[113],"significance":[115],"characteristics,":[118],"group":[120],"actual":[122],"users":[123],"e-mail":[126],"was":[129],"surveyed.":[130],"The":[131,169],"results":[132],"indicate":[133],"information":[135],"accuracy":[136],"degree":[139],"usefulness":[142],"most":[148],"salient":[149],"factors,":[150],"followed":[151],"comfortability":[154],"with":[155],"agent,":[157],"extent":[159],"enjoyment,":[162],"visual":[164],"attractiveness":[165],"agent.":[168],"implications":[170],"findings":[173],"both":[175],"theory":[176],"practice":[178],"discussed.":[180]},"counts_by_year":[{"year":2017,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}