{"id":"https://openalex.org/W2028621038","doi":"https://doi.org/10.4018/jhisi.2013040106","title":"The Business Values of Patient Knowledge Management (PKM) in the Healthcare Industry","display_name":"The Business Values of Patient Knowledge Management (PKM) in the Healthcare Industry","publication_year":2013,"publication_date":"2013-04-01","ids":{"openalex":"https://openalex.org/W2028621038","doi":"https://doi.org/10.4018/jhisi.2013040106","mag":"2028621038"},"language":"en","primary_location":{"id":"doi:10.4018/jhisi.2013040106","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jhisi.2013040106","pdf_url":null,"source":{"id":"https://openalex.org/S139009114","display_name":"International Journal of Healthcare Information Systems and Informatics","issn_l":"1555-3396","issn":["1555-3396","1555-340X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Healthcare Information Systems and Informatics","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076408745","display_name":"Mohammad Soltani Delgosha","orcid":null},"institutions":[{"id":"https://openalex.org/I67080706","display_name":"Alzahra University","ror":"https://ror.org/013cdqc34","country_code":"IR","type":"education","lineage":["https://openalex.org/I67080706"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Mohammad Soltani Delgosha","raw_affiliation_strings":["Social Science and Economy Faculty, Alzahra University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Social Science and Economy Faculty, Alzahra University, Tehran, Iran","institution_ids":["https://openalex.org/I67080706"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047920889","display_name":"Ali Amoei Ojaki","orcid":null},"institutions":[{"id":"https://openalex.org/I23946033","display_name":"University of Tehran","ror":"https://ror.org/05vf56z40","country_code":"IR","type":"education","lineage":["https://openalex.org/I23946033"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Ali Amoei Ojaki","raw_affiliation_strings":["Faculty of Management, University of Tehran, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, University of Tehran, Tehran, Iran","institution_ids":["https://openalex.org/I23946033"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043223779","display_name":"Hamidreza Farhadi","orcid":null},"institutions":[{"id":"https://openalex.org/I23946033","display_name":"University of Tehran","ror":"https://ror.org/05vf56z40","country_code":"IR","type":"education","lineage":["https://openalex.org/I23946033"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Hamidreza Farhadi","raw_affiliation_strings":["Faculty of Management, University of Tehran, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, University of Tehran, Tehran, Iran","institution_ids":["https://openalex.org/I23946033"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.18037169,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"8","issue":"2","first_page":"70","last_page":"79"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10827","display_name":"Patient-Provider Communication in Healthcare","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10827","display_name":"Patient-Provider Communication in Healthcare","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11999","display_name":"Empathy and Medical Education","score":0.9866999983787537,"subfield":{"id":"https://openalex.org/subfields/2738","display_name":"Psychiatry and Mental health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11649","display_name":"Pharmaceutical industry and healthcare","score":0.9659000039100647,"subfield":{"id":"https://openalex.org/subfields/3004","display_name":"Pharmacology"},"field":{"id":"https://openalex.org/fields/30","display_name":"Pharmacology, Toxicology and Pharmaceutics"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6384280920028687},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.6339300274848938},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6041815876960754},{"id":"https://openalex.org/keywords/healthcare-industry","display_name":"Healthcare industry","score":0.5055029392242432},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.49060240387916565},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.4760475158691406},{"id":"https://openalex.org/keywords/patient-care","display_name":"Patient care","score":0.4583721458911896},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.45781320333480835},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.41132745146751404},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3969513475894928},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3758203387260437},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.2569618225097656},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.15551060438156128},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.12562966346740723},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.120120108127594}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6384280920028687},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.6339300274848938},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6041815876960754},{"id":"https://openalex.org/C2989086416","wikidata":"https://www.wikidata.org/wiki/Q15067276","display_name":"Healthcare industry","level":3,"score":0.5055029392242432},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49060240387916565},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.4760475158691406},{"id":"https://openalex.org/C2989236134","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Patient care","level":2,"score":0.4583721458911896},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.45781320333480835},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.41132745146751404},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3969513475894928},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3758203387260437},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2569618225097656},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.15551060438156128},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.12562966346740723},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.120120108127594},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jhisi.2013040106","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jhisi.2013040106","pdf_url":null,"source":{"id":"https://openalex.org/S139009114","display_name":"International Journal of Healthcare Information Systems and Informatics","issn_l":"1555-3396","issn":["1555-3396","1555-340X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Healthcare Information Systems and Informatics","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jhisi0:v:8:y:2013:i:2:p:70-79","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jhisi.2013040106","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.49000000953674316,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W14029594","https://openalex.org/W33391418","https://openalex.org/W86265884","https://openalex.org/W1489348597","https://openalex.org/W1521572272","https://openalex.org/W1973142878","https://openalex.org/W1973814812","https://openalex.org/W1987776546","https://openalex.org/W1993568353","https://openalex.org/W1997789517","https://openalex.org/W2002726887","https://openalex.org/W2014388324","https://openalex.org/W2020178544","https://openalex.org/W2024641550","https://openalex.org/W2096868672","https://openalex.org/W2106441728","https://openalex.org/W2116194568","https://openalex.org/W2151603897","https://openalex.org/W2160399356","https://openalex.org/W2162220386","https://openalex.org/W2315925083","https://openalex.org/W2409338012","https://openalex.org/W2479247087","https://openalex.org/W2495937269","https://openalex.org/W2566789513"],"related_works":["https://openalex.org/W1968302844","https://openalex.org/W1993322810","https://openalex.org/W2988265340","https://openalex.org/W11984974","https://openalex.org/W2766324704","https://openalex.org/W2744244477","https://openalex.org/W2480955674","https://openalex.org/W2880620558","https://openalex.org/W77593955","https://openalex.org/W2188056620"],"abstract_inverted_index":{"Today,":[0],"healthcare":[1],"has":[2],"become":[3],"a":[4,64],"progressive":[5],"industry":[6],"with":[7],"novel":[8],"techniques,":[9],"approaches":[10,24],"and":[11,19,38,45,77,117,129,139,147],"findings":[12],"in":[13,79,95],"this":[14,96,100],"field":[15],"quickly":[16],"being":[17],"evaluated":[18],"improved.":[20],"One":[21],"of":[22,63,75,82,93,107],"these":[23],"is":[25,30,68],"patient-centered":[26],"care":[27],"(PCC),":[28],"which":[29],"defined":[31],"essentially":[32],"as":[33,125,141,143],"an":[34],"approach":[35,67],"that":[36],"respects":[37],"responds":[39],"to":[40,71,136],"individual":[41],"patient\u2019s":[42],"preferences,":[43],"needs":[44],"values.":[46],"As":[47],"such,":[48],"PCC":[49,66,118],"concept":[50,106],"focuses":[51],"not":[52],"only":[53],"on":[54,59,113],"the":[55,73,80,87,91,102,105],"disease,":[56],"but":[57],"also":[58],"leveraging":[60],"specific":[61],"information":[62],"patient.":[65],"therefore":[69],"going":[70],"enlarge":[72],"role":[74],"patients":[76],"families":[78],"process":[81],"clinical":[83],"decision":[84,134],"making.":[85],"Still,":[86],"authors":[88,103],"are":[89],"observing":[90],"lack":[92],"innovation":[94],"particular":[97],"domain.":[98],"In":[99],"paper,":[101],"develop":[104],"patient":[108,133],"knowledge":[109,115,146],"management":[110,116],"(PKM)":[111],"based":[112],"customer":[114],"approaches.":[119],"PKM":[120],"creates":[121],"many":[122],"values":[123],"such":[124],"decreasing":[126],"opportunity":[127],"costs":[128],"treatment":[130,150],"costs,":[131],"aiding":[132],"making":[135],"be":[137],"efficient":[138],"effective,":[140],"well":[142],"creating":[144],"new":[145,149],"developing":[148],"methods.":[151]},"counts_by_year":[{"year":2018,"cited_by_count":1}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2025-10-10T00:00:00"}
