{"id":"https://openalex.org/W2074102900","doi":"https://doi.org/10.4018/jhisi.2009071003","title":"An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions","display_name":"An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions","publication_year":2009,"publication_date":"2009-10-01","ids":{"openalex":"https://openalex.org/W2074102900","doi":"https://doi.org/10.4018/jhisi.2009071003","mag":"2074102900"},"language":"en","primary_location":{"id":"doi:10.4018/jhisi.2009071003","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jhisi.2009071003","pdf_url":null,"source":{"id":"https://openalex.org/S139009114","display_name":"International Journal of Healthcare Information Systems and Informatics","issn_l":"1555-3396","issn":["1555-3396","1555-340X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Healthcare Information Systems and Informatics","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063907755","display_name":"Christina Serrano","orcid":null},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Christina I. Serrano","raw_affiliation_strings":["University of Georgia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Georgia, USA","institution_ids":["https://openalex.org/I165733156"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015254262","display_name":"Elena Karahanna","orcid":"https://orcid.org/0000-0002-1975-9231"},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Elena Karahanna","raw_affiliation_strings":["University of Georgia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Georgia, USA","institution_ids":["https://openalex.org/I165733156"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I165733156"],"apc_list":null,"apc_paid":null,"fwci":0.6824,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.77384773,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"4","issue":"4","first_page":"37","last_page":"56"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9871000051498413,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9871000051498413,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9800000190734863,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9775999784469604,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/minor","display_name":"Minor (academic)","score":0.7862809896469116},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.6735100746154785},{"id":"https://openalex.org/keywords/overcrowding","display_name":"Overcrowding","score":0.6536247134208679},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.6177403330802917},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.4954572916030884},{"id":"https://openalex.org/keywords/realm","display_name":"Realm","score":0.4814954996109009},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.476977676153183},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4610556364059448},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.46004724502563477},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4360305070877075},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.38899514079093933},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33683449029922485},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.20348581671714783}],"concepts":[{"id":"https://openalex.org/C2779760435","wikidata":"https://www.wikidata.org/wiki/Q5396169","display_name":"Minor (academic)","level":2,"score":0.7862809896469116},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.6735100746154785},{"id":"https://openalex.org/C2778872837","wikidata":"https://www.wikidata.org/wiki/Q7113614","display_name":"Overcrowding","level":2,"score":0.6536247134208679},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.6177403330802917},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.4954572916030884},{"id":"https://openalex.org/C2778757428","wikidata":"https://www.wikidata.org/wiki/Q1250464","display_name":"Realm","level":2,"score":0.4814954996109009},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.476977676153183},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4610556364059448},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.46004724502563477},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4360305070877075},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.38899514079093933},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33683449029922485},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20348581671714783},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jhisi.2009071003","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jhisi.2009071003","pdf_url":null,"source":{"id":"https://openalex.org/S139009114","display_name":"International Journal of Healthcare Information Systems and Informatics","issn_l":"1555-3396","issn":["1555-3396","1555-340X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Healthcare Information Systems and Informatics","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jhisi0:v:4:y:2009:i:4:p:37-56","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jhisi.2009071003","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5199999809265137}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":53,"referenced_works":["https://openalex.org/W150339760","https://openalex.org/W1491644571","https://openalex.org/W1495640837","https://openalex.org/W1515587369","https://openalex.org/W1548408014","https://openalex.org/W1552483424","https://openalex.org/W1559786132","https://openalex.org/W1561590231","https://openalex.org/W1580610792","https://openalex.org/W1681732057","https://openalex.org/W1973213502","https://openalex.org/W1983629797","https://openalex.org/W1983976677","https://openalex.org/W1987198869","https://openalex.org/W1990513740","https://openalex.org/W2029226667","https://openalex.org/W2036734869","https://openalex.org/W2042629033","https://openalex.org/W2049270243","https://openalex.org/W2051193803","https://openalex.org/W2051334416","https://openalex.org/W2057012437","https://openalex.org/W2058583438","https://openalex.org/W2064683297","https://openalex.org/W2066990530","https://openalex.org/W2068155640","https://openalex.org/W2072558507","https://openalex.org/W2089203823","https://openalex.org/W2094647106","https://openalex.org/W2095058980","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2100408980","https://openalex.org/W2108752510","https://openalex.org/W2118502934","https://openalex.org/W2142175015","https://openalex.org/W2151282259","https://openalex.org/W2152626762","https://openalex.org/W2162061662","https://openalex.org/W2164206328","https://openalex.org/W2294044876","https://openalex.org/W2324925384","https://openalex.org/W2768557931","https://openalex.org/W3121775323","https://openalex.org/W3151380728","https://openalex.org/W4231722172","https://openalex.org/W4244527176","https://openalex.org/W4248074997","https://openalex.org/W4248581365","https://openalex.org/W4248588746","https://openalex.org/W4250477372","https://openalex.org/W6630894903","https://openalex.org/W6647975832"],"related_works":["https://openalex.org/W4321054264","https://openalex.org/W2359053655","https://openalex.org/W2387777532","https://openalex.org/W2382709029","https://openalex.org/W2389147080","https://openalex.org/W2377883125","https://openalex.org/W2362479786","https://openalex.org/W2416482338","https://openalex.org/W2392455911","https://openalex.org/W2908319631"],"abstract_inverted_index":{"Though":[0],"healthcare":[1,7,26,84],"costs":[2],"continue":[3],"to":[4,17,25,64],"soar,":[5],"the":[6,66,83,101,149],"industry":[8],"lags":[9],"other":[10],"service":[11],"industries":[12],"in":[13,55,82],"applying":[14],"information":[15,53],"technology":[16,54,86],"improve":[18,23],"customer":[19],"(i.e.,":[20],"patient)":[21],"service,":[22],"access":[24],"services,":[27],"and":[28,38,85,89,124,137,154,156],"reduce":[29],"costs.":[30],"One":[31],"particular":[32],"area":[33],"of":[34,40,52,60,68,71,107,109,112,133],"concern":[35],"is":[36,47,63],"overuse":[37],"overcrowding":[39],"emergency":[41],"departments":[42],"for":[43,75,116,144,152,159],"nonurgent":[44],"care.":[45],"Telemedicine":[46],"one":[48],"potentially":[49],"important":[50,131],"application":[51],"this":[56,61],"realm.":[57],"The":[58],"objective":[59],"study":[62],"examine":[65],"antecedents":[67,108],"patient":[69,110],"acceptance":[70,87,111],"walk-in":[72,113],"telemedicine":[73,114],"services":[74,115],"minor":[76,117],"ailments.":[77],"Drawing":[78],"upon":[79],"theoretical":[80],"models":[81],"literatures":[88],"based":[90],"on":[91],"salient":[92],"beliefs":[93],"elicited":[94],"during":[95],"interviews":[96],"with":[97,126],"29":[98],"potential":[99,145],"adopters,":[100],"authors":[102],"develop":[103],"a":[104],"conceptual":[105],"model":[106],"conditions.":[118],"While":[119],"relative":[120],"advantage,":[121],"informational":[122],"influences,":[123],"relationship":[125],"one\u2019s":[127],"physician":[128],"emerged":[129,140],"as":[130,141],"predictors":[132],"acceptance,":[134],"media":[135],"richness":[136],"e-consultation":[138],"diagnosticity":[139],"central":[142],"concerns":[143],"adopters.":[146],"They":[147],"discuss":[148],"study\u2019s":[150],"implications":[151],"research":[153],"practice":[155],"offer":[157],"suggestions":[158],"future":[160],"empirical":[161],"studies.":[162]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2025-10-10T00:00:00"}
