{"id":"https://openalex.org/W2883347930","doi":"https://doi.org/10.4018/jgim.2018100109","title":"Determinants of Mobile Banking Adoption","display_name":"Determinants of Mobile Banking Adoption","publication_year":2018,"publication_date":"2018-07-19","ids":{"openalex":"https://openalex.org/W2883347930","doi":"https://doi.org/10.4018/jgim.2018100109","mag":"2883347930"},"language":"en","primary_location":{"id":"doi:10.4018/jgim.2018100109","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jgim.2018100109","pdf_url":null,"source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002096623","display_name":"Chuleeporn Changchit","orcid":"https://orcid.org/0000-0001-9773-2846"},"institutions":[{"id":"https://openalex.org/I96749437","display_name":"Texas A&M University \u2013 Corpus Christi","ror":"https://ror.org/01mrfdz82","country_code":"US","type":"education","lineage":["https://openalex.org/I96749437"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chuleeporn Changchit","raw_affiliation_strings":["Texas A&M University - Corpus Christi, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Texas A&M University - Corpus Christi, USA","institution_ids":["https://openalex.org/I96749437"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047989634","display_name":"Ravi Lonkani","orcid":"https://orcid.org/0000-0003-4767-1998"},"institutions":[{"id":"https://openalex.org/I48076826","display_name":"Chiang Mai University","ror":"https://ror.org/05m2fqn25","country_code":"TH","type":"education","lineage":["https://openalex.org/I48076826"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Ravi Lonkani","raw_affiliation_strings":["Chiang Mai University, Chiang Mai, Thailand"],"raw_orcid":"https://orcid.org/0000-0003-4767-1998","affiliations":[{"raw_affiliation_string":"Chiang Mai University, Chiang Mai, Thailand","institution_ids":["https://openalex.org/I48076826"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072683649","display_name":"Jomjai Sampet","orcid":"https://orcid.org/0000-0001-6620-555X"},"institutions":[{"id":"https://openalex.org/I48076826","display_name":"Chiang Mai University","ror":"https://ror.org/05m2fqn25","country_code":"TH","type":"education","lineage":["https://openalex.org/I48076826"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Jomjai Sampet","raw_affiliation_strings":["Chiang Mai University, Chiang Mai, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chiang Mai University, Chiang Mai, Thailand","institution_ids":["https://openalex.org/I48076826"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.8196,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.96438991,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"26","issue":"4","first_page":"158","last_page":"184"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9865000247955322,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-banking","display_name":"Mobile banking","score":0.9006021022796631},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.8105427622795105},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5967156887054443},{"id":"https://openalex.org/keywords/sms-banking","display_name":"SMS banking","score":0.5806639194488525},{"id":"https://openalex.org/keywords/mobile-phone","display_name":"Mobile phone","score":0.5717743039131165},{"id":"https://openalex.org/keywords/telephone-banking","display_name":"Telephone banking","score":0.5363588929176331},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.47525808215141296},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.45939016342163086},{"id":"https://openalex.org/keywords/smart-phone","display_name":"Smart phone","score":0.41913196444511414},{"id":"https://openalex.org/keywords/retail-banking","display_name":"Retail banking","score":0.4021022915840149},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.19071754813194275},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.10413941740989685}],"concepts":[{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.9006021022796631},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.8105427622795105},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5967156887054443},{"id":"https://openalex.org/C37703655","wikidata":"https://www.wikidata.org/wiki/Q4048808","display_name":"SMS banking","level":3,"score":0.5806639194488525},{"id":"https://openalex.org/C2777421447","wikidata":"https://www.wikidata.org/wiki/Q17517","display_name":"Mobile phone","level":2,"score":0.5717743039131165},{"id":"https://openalex.org/C98899853","wikidata":"https://www.wikidata.org/wiki/Q7696491","display_name":"Telephone banking","level":3,"score":0.5363588929176331},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.47525808215141296},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.45939016342163086},{"id":"https://openalex.org/C2984771860","wikidata":"https://www.wikidata.org/wiki/Q22645","display_name":"Smart phone","level":2,"score":0.41913196444511414},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.4021022915840149},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.19071754813194275},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10413941740989685},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/jgim.2018100109","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jgim.2018100109","pdf_url":null,"source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":131,"referenced_works":["https://openalex.org/W62824994","https://openalex.org/W171321760","https://openalex.org/W907853830","https://openalex.org/W1490201539","https://openalex.org/W1515344919","https://openalex.org/W1537187979","https://openalex.org/W1543266722","https://openalex.org/W1578907434","https://openalex.org/W1582895199","https://openalex.org/W1584883541","https://openalex.org/W1775573020","https://openalex.org/W1791587663","https://openalex.org/W1895457050","https://openalex.org/W1942466393","https://openalex.org/W1967589083","https://openalex.org/W1971341376","https://openalex.org/W1972677109","https://openalex.org/W1972753366","https://openalex.org/W1974108202","https://openalex.org/W1974945683","https://openalex.org/W1975324252","https://openalex.org/W1978616753","https://openalex.org/W1979087774","https://openalex.org/W1981576151","https://openalex.org/W1983737694","https://openalex.org/W1984220626","https://openalex.org/W1985232462","https://openalex.org/W1987658150","https://openalex.org/W1988520578","https://openalex.org/W1990290172","https://openalex.org/W1991038268","https://openalex.org/W1994114890","https://openalex.org/W1994647758","https://openalex.org/W1995864960","https://openalex.org/W1996905187","https://openalex.org/W1996916886","https://openalex.org/W1997579370","https://openalex.org/W1999130941","https://openalex.org/W2001196453","https://openalex.org/W2002813779","https://openalex.org/W2003430603","https://openalex.org/W2005737092","https://openalex.org/W2006131016","https://openalex.org/W2007285835","https://openalex.org/W2009611535","https://openalex.org/W2010626464","https://openalex.org/W2011409409","https://openalex.org/W2013540490","https://openalex.org/W2015184774","https://openalex.org/W2017233206","https://openalex.org/W2019941444","https://openalex.org/W2022142755","https://openalex.org/W2022856966","https://openalex.org/W2025294117","https://openalex.org/W2028091562","https://openalex.org/W2030626443","https://openalex.org/W2030893012","https://openalex.org/W2031071309","https://openalex.org/W2033943395","https://openalex.org/W2035499421","https://openalex.org/W2035557271","https://openalex.org/W2036389121","https://openalex.org/W2036583973","https://openalex.org/W2038380706","https://openalex.org/W2040246986","https://openalex.org/W2040455584","https://openalex.org/W2041100761","https://openalex.org/W2044547199","https://openalex.org/W2045655911","https://openalex.org/W2046204179","https://openalex.org/W2048455374","https://openalex.org/W2052607733","https://openalex.org/W2054306534","https://openalex.org/W2056805630","https://openalex.org/W2057360701","https://openalex.org/W2060412044","https://openalex.org/W2061213486","https://openalex.org/W2065703172","https://openalex.org/W2068977576","https://openalex.org/W2069861487","https://openalex.org/W2070582963","https://openalex.org/W2071140131","https://openalex.org/W2071435387","https://openalex.org/W2074307927","https://openalex.org/W2078518420","https://openalex.org/W2084413895","https://openalex.org/W2085630429","https://openalex.org/W2086838148","https://openalex.org/W2088504266","https://openalex.org/W2091697355","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2106302296","https://openalex.org/W2113052243","https://openalex.org/W2113552913","https://openalex.org/W2117617013","https://openalex.org/W2118501966","https://openalex.org/W2119927324","https://openalex.org/W2128275256","https://openalex.org/W2130550494","https://openalex.org/W2132233882","https://openalex.org/W2135617001","https://openalex.org/W2139015794","https://openalex.org/W2148097819","https://openalex.org/W2150376909","https://openalex.org/W2159369755","https://openalex.org/W2166580564","https://openalex.org/W2168569455","https://openalex.org/W2185990514","https://openalex.org/W2209024180","https://openalex.org/W2219111313","https://openalex.org/W2287034143","https://openalex.org/W2316475257","https://openalex.org/W2316966198","https://openalex.org/W2342589201","https://openalex.org/W2345753936","https://openalex.org/W2359612080","https://openalex.org/W2376099413","https://openalex.org/W2462844262","https://openalex.org/W2527806596","https://openalex.org/W2558492397","https://openalex.org/W2560096762","https://openalex.org/W2577043885","https://openalex.org/W2926999694","https://openalex.org/W3121438848","https://openalex.org/W3122910060","https://openalex.org/W3123610095","https://openalex.org/W3149673318","https://openalex.org/W3161007162","https://openalex.org/W3161854949","https://openalex.org/W4249198292"],"related_works":["https://openalex.org/W2947991810","https://openalex.org/W2784476391","https://openalex.org/W4247867383","https://openalex.org/W2253690064","https://openalex.org/W2181518171","https://openalex.org/W3204637160","https://openalex.org/W3193445507","https://openalex.org/W2883463119","https://openalex.org/W2290905990","https://openalex.org/W4238900655"],"abstract_inverted_index":{"With":[0],"a":[1,159],"rapid":[2],"increase":[3],"in":[4,60,100,104],"smart":[5],"phone":[6],"users,":[7],"mobile":[8,82,94,115,163],"banking":[9,14,21,68,83,95,116,164],"is":[10,41,71,84],"becoming":[11],"an":[12,57,128],"available":[13],"channel":[15,37],"that":[16,113,141,157],"allows":[17],"consumers":[18,99],"to":[19,33,45,74,138,154],"perform":[20],"transactions":[22],"at":[23,91],"their":[24,51,78,136,146,151],"own":[25],"convenience.":[26],"However,":[27],"not":[28],"all":[29],"customers":[30,64,148],"are":[31],"ready":[32],"embrace":[34],"this":[35,67],"new":[36],"of":[38,50,130,145],"services.":[39],"It":[40,70],"crucial":[42],"for":[43,118],"banks":[44,126],"fully":[46],"understand":[47],"the":[48,93,98,101,110,143],"preferences":[49],"customers,":[52],"especially":[53],"which":[54],"factors":[55,112,156],"play":[56],"important":[58,73],"role":[59],"encouraging":[61],"or":[62],"discouraging":[63],"from":[65],"using":[66],"channel.":[69],"also":[72],"further":[75],"investigate":[76],"whether":[77],"customers'":[79],"perceptions":[80,96],"on":[81,162],"influenced":[85],"by":[86],"culture.":[87],"This":[88],"article":[89],"aims":[90],"comparing":[92],"between":[97],"U.S.":[102],"and":[103,133,149],"Thailand.":[105],"The":[106,122],"research":[107],"findings":[108],"reveal":[109],"various":[111],"influence":[114,161],"adoption":[117],"these":[119,131],"two":[120],"nationalities.":[121],"results":[123],"should":[124],"help":[125],"gain":[127],"understanding":[129],"factors,":[132],"thus":[134],"direct":[135],"efforts":[137],"develop":[139],"features":[140],"satisfy":[142],"needs":[144],"target":[147],"alter":[150],"business":[152],"model":[153],"promote":[155],"have":[158],"positive":[160],"adoption.":[165]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2025-10-10T00:00:00"}