{"id":"https://openalex.org/W2061213486","doi":"https://doi.org/10.4018/jgim.2013100105","title":"Investigating Factors Inhibiting e-Government Adoption in Developing Countries","display_name":"Investigating Factors Inhibiting e-Government Adoption in Developing Countries","publication_year":2013,"publication_date":"2013-10-01","ids":{"openalex":"https://openalex.org/W2061213486","doi":"https://doi.org/10.4018/jgim.2013100105","mag":"2061213486"},"language":"en","primary_location":{"id":"doi:10.4018/jgim.2013100105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jgim.2013100105","pdf_url":null,"source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075998474","display_name":"Muhammad Mustafa Kamal","orcid":"https://orcid.org/0000-0002-4641-4570"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Muhammad M. Kamal","raw_affiliation_strings":["Brunel Business School, Brunel University, Uxbridge, UK","Brunel Business School , Brunel University , Uxbridge, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brunel Business School, Brunel University, Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]},{"raw_affiliation_string":"Brunel Business School , Brunel University , Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048501315","display_name":"Ray Hackney","orcid":"https://orcid.org/0000-0003-4391-9597"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ray Hackney","raw_affiliation_strings":["Brunel Business School, Brunel University, Uxbridge, UK","Brunel Business School , Brunel University , Uxbridge, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brunel Business School, Brunel University, Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]},{"raw_affiliation_string":"Brunel Business School , Brunel University , Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080913069","display_name":"Kashif Sarwar","orcid":null},"institutions":[{"id":"https://openalex.org/I90610274","display_name":"University of Engineering and Technology Peshawar","ror":"https://ror.org/00p034093","country_code":"PK","type":"education","lineage":["https://openalex.org/I90610274"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Kashif Sarwar","raw_affiliation_strings":["University of Engineering and Technology (UET), Peshawar, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Engineering and Technology (UET), Peshawar, Pakistan","institution_ids":["https://openalex.org/I90610274"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":8.0993,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.97070485,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"21","issue":"4","first_page":"77","last_page":"102"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9646000266075134,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9639000296592712,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.653170108795166},{"id":"https://openalex.org/keywords/developing-country","display_name":"Developing country","score":0.6140502691268921},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5703710317611694},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5466778874397278},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.5261582732200623},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.5194534659385681},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.47659796476364136},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.46307694911956787},{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.41082578897476196},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.35781580209732056},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3108004033565521},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.2524396479129791},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.23255804181098938},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.21268680691719055},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.11582145094871521}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.653170108795166},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.6140502691268921},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5703710317611694},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5466778874397278},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.5261582732200623},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5194534659385681},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.47659796476364136},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.46307694911956787},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.41082578897476196},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.35781580209732056},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3108004033565521},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.2524396479129791},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.23255804181098938},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21268680691719055},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.11582145094871521},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jgim.2013100105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jgim.2013100105","pdf_url":null,"source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jgim00:v:21:y:2013:i:4:p:77-102","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jgim.2013100105","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":78,"referenced_works":["https://openalex.org/W97114654","https://openalex.org/W121749069","https://openalex.org/W160616116","https://openalex.org/W313721468","https://openalex.org/W595373164","https://openalex.org/W604348998","https://openalex.org/W1479848528","https://openalex.org/W1483580929","https://openalex.org/W1505999675","https://openalex.org/W1527311855","https://openalex.org/W1556808170","https://openalex.org/W1595421351","https://openalex.org/W1603746823","https://openalex.org/W1606814357","https://openalex.org/W1608400023","https://openalex.org/W1619348361","https://openalex.org/W1638659111","https://openalex.org/W1765097995","https://openalex.org/W1939431562","https://openalex.org/W1962924609","https://openalex.org/W1963655385","https://openalex.org/W1973209717","https://openalex.org/W1982827488","https://openalex.org/W1984194501","https://openalex.org/W1996980004","https://openalex.org/W1999749509","https://openalex.org/W2004589045","https://openalex.org/W2006186106","https://openalex.org/W2011617548","https://openalex.org/W2015839496","https://openalex.org/W2017103945","https://openalex.org/W2017564814","https://openalex.org/W2017810645","https://openalex.org/W2021501732","https://openalex.org/W2026593392","https://openalex.org/W2030932032","https://openalex.org/W2032857127","https://openalex.org/W2037112241","https://openalex.org/W2042069313","https://openalex.org/W2047735993","https://openalex.org/W2050116784","https://openalex.org/W2050446063","https://openalex.org/W2058068570","https://openalex.org/W2060672625","https://openalex.org/W2070547184","https://openalex.org/W2076067726","https://openalex.org/W2079162774","https://openalex.org/W2084937952","https://openalex.org/W2086110977","https://openalex.org/W2092199423","https://openalex.org/W2095364633","https://openalex.org/W2100319783","https://openalex.org/W2108259414","https://openalex.org/W2109763050","https://openalex.org/W2114741528","https://openalex.org/W2123024197","https://openalex.org/W2130608605","https://openalex.org/W2133766618","https://openalex.org/W2138868712","https://openalex.org/W2143956358","https://openalex.org/W2149527441","https://openalex.org/W2150207961","https://openalex.org/W2151489741","https://openalex.org/W2152340553","https://openalex.org/W2156441318","https://openalex.org/W2157520115","https://openalex.org/W2159890790","https://openalex.org/W2164745193","https://openalex.org/W2164946207","https://openalex.org/W2166193622","https://openalex.org/W2169155703","https://openalex.org/W2170155686","https://openalex.org/W2517231733","https://openalex.org/W3021090401","https://openalex.org/W3149395617","https://openalex.org/W4236707148","https://openalex.org/W4239342886","https://openalex.org/W4239506121"],"related_works":["https://openalex.org/W2617513755","https://openalex.org/W2376072061","https://openalex.org/W409584353","https://openalex.org/W2884584982","https://openalex.org/W1550308580","https://openalex.org/W1548924100","https://openalex.org/W2485974778","https://openalex.org/W4301337664","https://openalex.org/W1605519360","https://openalex.org/W2064390971"],"abstract_inverted_index":{"Researchers":[0],"in":[1,33,92,127,165,221],"the":[2,14,28,43,67,71,93,119,131,169,174,197,222],"discipline":[3],"of":[4,18,74,124,153,177,208,224],"electronic":[5],"government":[6,116,125,145,149,226],"(e-Government)":[7],"have":[8],"historically":[9],"presented":[10],"several":[11,184],"factors":[12,29,161],"impeding":[13],"adoption":[15,32,164],"and":[16,49,83,89,109,114,147,193],"implementation":[17],"these":[19],"systems.":[20],"This":[21],"paper":[22],"is":[23,52,156,171],"uniquely":[24],"aimed":[25],"at":[26],"investigating":[27],"inhibiting":[30,162],"e-Government":[31,51,75,104,163,205],"a":[34],"developing":[35,59,94],"country":[36],"\u2013":[37,158,167],"Pakistan.":[38],"The":[39,151,210],"literature":[40],"indicates":[41],"that":[42],"move":[44],"towards":[45,69],"integrated":[46],"service":[47],"provision":[48],"transactional":[50],"considered":[53],"as":[54,61,213],"an":[55,200],"immense":[56],"challenge":[57],"for":[58,130],"countries":[60],"compared":[62],"to":[63,79,107,133,139,172,183,203],"developed":[64],"regions.":[65],"Moreover,":[66],"progress":[68],"realising":[70],"full":[72],"potential":[73],"using":[76],"digital":[77],"technologies":[78],"improve":[80],"public":[81,137],"services":[82,138],"government-citizen":[84],"engagements":[85],"has":[86,100],"been":[87],"slower":[88],"less":[90],"effective":[91],"countries.":[95],"Pakistan,":[96],"over":[97],"many":[98],"years,":[99],"experienced":[101],"similar":[102],"lethargic":[103],"growth":[105],"due":[106],"economic":[108],"political":[110],"instability,":[111],"poor":[112],"governance":[113],"deteriorating":[115],"institutions.":[117],"Thus,":[118],"ever":[120],"increasingly":[121],"weakening":[122],"state":[123],"structures":[126],"Pakistan":[128,166,225],"calls":[129],"need":[132],"deliver":[134],"end-to-end":[135],"\u2018joined-up\u2019":[136],"key":[140],"stakeholders":[141,192],"(i.e.":[142],"citizens,":[143],"businesses,":[144],"employees":[146],"other":[148],"agencies).":[150],"contribution":[152],"this":[154],"research":[155,220],"twofold":[157],"firstly,":[159],"identifying":[160],"here":[168],"focus":[170],"identify":[173],"significant":[175],"problems":[176],"meeting":[178],"demands":[179],"which":[180],"are":[181,215],"attributed":[182],"issues":[185],"within":[186],"organisational,":[187],"strategic,":[188],"technological,":[189],"political,":[190],"operational,":[191],"social":[194],"structures.":[195],"Secondly,":[196],"authors":[198],"propose":[199],"achievable":[201],"approach":[202],"enacting":[204],"enabled":[206],"delivery":[207],"services.":[209],"conceptual":[211],"findings,":[212],"noted,":[214],"validated":[216],"through":[217],"qualitative":[218],"based":[219],"context":[223],"organisations.":[227]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":3}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2016-06-24T00:00:00"}
