{"id":"https://openalex.org/W2053271442","doi":"https://doi.org/10.4018/jgim.2011040101","title":"Contextual Factors, Knowledge Processes and Performance in Global Sourcing of IT Services","display_name":"Contextual Factors, Knowledge Processes and Performance in Global Sourcing of IT Services","publication_year":2011,"publication_date":"2011-04-01","ids":{"openalex":"https://openalex.org/W2053271442","doi":"https://doi.org/10.4018/jgim.2011040101","mag":"2053271442"},"language":"en","primary_location":{"id":"doi:10.4018/jgim.2011040101","is_oa":true,"landing_page_url":"https://doi.org/10.4018/jgim.2011040101","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=52806&isxn=9781466600003","source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=52806&isxn=9781466600003","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070314636","display_name":"Rong Du","orcid":"https://orcid.org/0000-0001-5846-4252"},"institutions":[{"id":"https://openalex.org/I149594827","display_name":"Xidian University","ror":"https://ror.org/05s92vm98","country_code":"CN","type":"education","lineage":["https://openalex.org/I149594827"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Rong Du","raw_affiliation_strings":["Xidian University, China"],"affiliations":[{"raw_affiliation_string":"Xidian University, China","institution_ids":["https://openalex.org/I149594827"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001408395","display_name":"Shizhong Ai","orcid":"https://orcid.org/0000-0002-7117-808X"},"institutions":[{"id":"https://openalex.org/I149594827","display_name":"Xidian University","ror":"https://ror.org/05s92vm98","country_code":"CN","type":"education","lineage":["https://openalex.org/I149594827"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shizhong Ai","raw_affiliation_strings":["Xidian University, China"],"affiliations":[{"raw_affiliation_string":"Xidian University, China","institution_ids":["https://openalex.org/I149594827"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103212011","display_name":"Pamela Abbott","orcid":"https://orcid.org/0000-0002-4680-0754"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Pamela Abbott","raw_affiliation_strings":["Brunel University, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079204557","display_name":"Yingqin Zheng","orcid":"https://orcid.org/0000-0002-7986-0112"},"institutions":[{"id":"https://openalex.org/I66943878","display_name":"De Montfort University","ror":"https://ror.org/0312pnr83","country_code":"GB","type":"education","lineage":["https://openalex.org/I66943878"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Yingqin Zheng","raw_affiliation_strings":["De Montfort University, UK"],"affiliations":[{"raw_affiliation_string":"De Montfort University, UK","institution_ids":["https://openalex.org/I66943878"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5070314636"],"corresponding_institution_ids":["https://openalex.org/I149594827"],"apc_list":null,"apc_paid":null,"fwci":4.6222,"has_fulltext":true,"cited_by_count":29,"citation_normalized_percentile":{"value":0.94479634,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"19","issue":"2","first_page":"1","last_page":"26"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/guanxi","display_name":"Guanxi","score":0.7967053651809692},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.7054054737091064},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6712660193443298},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6037196516990662},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5802876949310303},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.44000276923179626},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.43010854721069336},{"id":"https://openalex.org/keywords/cultural-diversity","display_name":"Cultural diversity","score":0.42547863721847534},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.40679848194122314},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.19191238284111023},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.14056649804115295},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.10942494869232178}],"concepts":[{"id":"https://openalex.org/C2777501687","wikidata":"https://www.wikidata.org/wiki/Q240889","display_name":"Guanxi","level":3,"score":0.7967053651809692},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.7054054737091064},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6712660193443298},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6037196516990662},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5802876949310303},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.44000276923179626},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.43010854721069336},{"id":"https://openalex.org/C125209646","wikidata":"https://www.wikidata.org/wiki/Q1338878","display_name":"Cultural diversity","level":2,"score":0.42547863721847534},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.40679848194122314},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19191238284111023},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14056649804115295},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10942494869232178},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.4018/jgim.2011040101","is_oa":true,"landing_page_url":"https://doi.org/10.4018/jgim.2011040101","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=52806&isxn=9781466600003","source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jgim00:v:19:y:2011:i:2:p:1-26","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jgim.2011040101","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:bura.brunel.ac.uk:2438/8096","is_oa":false,"landing_page_url":"http://bura.brunel.ac.uk/handle/2438/8096","pdf_url":null,"source":{"id":"https://openalex.org/S4306401473","display_name":"Brunel University Research Archive (BURA) (Brunel University London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I59433898","host_organization_name":"Brunel University of London","host_organization_lineage":["https://openalex.org/I59433898"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:dora.dmu.ac.uk:2086/4930","is_oa":false,"landing_page_url":"http://hdl.handle.net/2086/4930","pdf_url":null,"source":{"id":"https://openalex.org/S4306400394","display_name":"DMU Open Research Archive (De Montfort University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I66943878","host_organization_name":"De Montfort University","host_organization_lineage":["https://openalex.org/I66943878"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.4018/jgim.2011040101","is_oa":true,"landing_page_url":"https://doi.org/10.4018/jgim.2011040101","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=52806&isxn=9781466600003","source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1121271761","display_name":null,"funder_award_id":"Program","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G2087396116","display_name":null,"funder_award_id":"China","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3317480652","display_name":null,"funder_award_id":"Science","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3744313044","display_name":null,"funder_award_id":"Social","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G391238517","display_name":null,"funder_award_id":", and","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G5994120800","display_name":null,"funder_award_id":"Natural","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7608752429","display_name":null,"funder_award_id":"Talent","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G7741676172","display_name":null,"funder_award_id":"NCET-08-","funder_id":"https://openalex.org/F4320334924","funder_display_name":"Program for New Century Excellent Talents in University"}],"funders":[{"id":"https://openalex.org/F4320312710","display_name":"London School of Economics and Political Science","ror":"https://ror.org/0090zs177"},{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320334924","display_name":"Program for New Century Excellent Talents in University","ror":"https://ror.org/01mv9t934"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2053271442.pdf","grobid_xml":"https://content.openalex.org/works/W2053271442.grobid-xml"},"referenced_works_count":89,"referenced_works":["https://openalex.org/W15893713","https://openalex.org/W129356114","https://openalex.org/W233911917","https://openalex.org/W1493801416","https://openalex.org/W1527937826","https://openalex.org/W1543218477","https://openalex.org/W1548771125","https://openalex.org/W1561446464","https://openalex.org/W1564405704","https://openalex.org/W1570009831","https://openalex.org/W1588391636","https://openalex.org/W1758310835","https://openalex.org/W1829843775","https://openalex.org/W1967597150","https://openalex.org/W1968427424","https://openalex.org/W1973183232","https://openalex.org/W1973833922","https://openalex.org/W1975851704","https://openalex.org/W1977894026","https://openalex.org/W1989528006","https://openalex.org/W1994072696","https://openalex.org/W2014437577","https://openalex.org/W2015299890","https://openalex.org/W2020552295","https://openalex.org/W2027364276","https://openalex.org/W2029698155","https://openalex.org/W2030578404","https://openalex.org/W2035675258","https://openalex.org/W2045724171","https://openalex.org/W2046860135","https://openalex.org/W2049890080","https://openalex.org/W2051726462","https://openalex.org/W2054482626","https://openalex.org/W2068174627","https://openalex.org/W2071867475","https://openalex.org/W2078690141","https://openalex.org/W2081228936","https://openalex.org/W2083530271","https://openalex.org/W2083688199","https://openalex.org/W2087274535","https://openalex.org/W2087836600","https://openalex.org/W2089672499","https://openalex.org/W2090693638","https://openalex.org/W2098766253","https://openalex.org/W2101415473","https://openalex.org/W2107079019","https://openalex.org/W2112461925","https://openalex.org/W2123758174","https://openalex.org/W2127097032","https://openalex.org/W2136407476","https://openalex.org/W2136850150","https://openalex.org/W2137034871","https://openalex.org/W2139654770","https://openalex.org/W2141949101","https://openalex.org/W2145516055","https://openalex.org/W2148215741","https://openalex.org/W2148273052","https://openalex.org/W2154055031","https://openalex.org/W2154171797","https://openalex.org/W2156071872","https://openalex.org/W2157023132","https://openalex.org/W2160449301","https://openalex.org/W2161413342","https://openalex.org/W2163056391","https://openalex.org/W2168830371","https://openalex.org/W2169382773","https://openalex.org/W2170020138","https://openalex.org/W2298264727","https://openalex.org/W2412500514","https://openalex.org/W2480913178","https://openalex.org/W2487243985","https://openalex.org/W2503516525","https://openalex.org/W2597709050","https://openalex.org/W2802973662","https://openalex.org/W3081016126","https://openalex.org/W3121891033","https://openalex.org/W3122561020","https://openalex.org/W3123480830","https://openalex.org/W3124027325","https://openalex.org/W3124766548","https://openalex.org/W3199804436","https://openalex.org/W4237628708","https://openalex.org/W4241785331","https://openalex.org/W4242547948","https://openalex.org/W4248130570","https://openalex.org/W4251392159","https://openalex.org/W4253172953","https://openalex.org/W4298114875","https://openalex.org/W4361749965"],"related_works":["https://openalex.org/W2385616871","https://openalex.org/W1993851563","https://openalex.org/W2154055031","https://openalex.org/W2154384576","https://openalex.org/W2547145571","https://openalex.org/W1526658883","https://openalex.org/W1988023666","https://openalex.org/W4366372151","https://openalex.org/W2271219144","https://openalex.org/W2903699280"],"abstract_inverted_index":{"In":[0],"this":[1],"paper,":[2],"the":[3,6,69,72,86,169],"authors":[4,31],"explore":[5],"influences":[7,128],"of":[8,27,71,88,120,142,168,190],"two":[9,54],"major":[10],"contextual":[11],"factors\u2014supplier":[12],"team":[13,41],"members\u2019":[14],"cultural":[15,56,126],"understanding":[16,45,127],"and":[17,22,52,58,97,137,154,182],"trust":[18,59,129,152],"relationship\u2014on":[19],"knowledge":[20,80,116,135,149,155,177],"processes":[21,76,178],"performance":[23,138,186],"in":[24,42,103,106,139,187],"global":[25,89,140,188],"sourcing":[26,141,189],"IT":[28,143,191],"services.":[29,144,192],"The":[30,118],"discuss":[32],"a":[33,38,66],"joint":[34],"investigation":[35],"conducted":[36],"by":[37,48,63,79,85,94],"cross-cultural":[39],"research":[40],"China.":[43],"Cultural":[44],"is":[46,61,83,92],"measured":[47,62,84],"individualism":[49],"with":[50,110],"guanxi":[51],"mianzi,":[53],"Chinese":[55,73,170],"concepts,":[57],"relationship":[60,130,146,153],"adjusting":[64],"trust,":[65],"notion":[67],"reflecting":[68],"uniqueness":[70],"people.":[74],"Knowledge":[75],"are":[77,101],"characterized":[78],"sharing.":[81],"Performance":[82],"outcomes":[87],"sourcing,":[90],"which":[91],"represented":[93],"product":[95],"success":[96],"personal":[98],"satisfaction.":[99],"Data":[100],"collected":[102],"13":[104],"companies":[105],"Xi\u2019an":[107],"Software":[108],"Park,":[109],"200":[111],"structured":[112],"questionnaires":[113],"distributed":[114],"to":[115],"workers.":[117],"results":[119],"quantitative":[121],"data":[122],"analysis":[123],"indicate":[124],"that":[125,165],"greatly,":[131],"as":[132,134],"well":[133],"sharing":[136,156],"Trust":[145],"significantly":[147],"impacts":[148,175,184],"sharing,":[150],"whereas":[151],"have":[157,172],"no":[158,180],"impact":[159],"on":[160,176,185],"performance.":[161],"This":[162],"study":[163],"suggests":[164],"special":[166],"aspects":[167],"context":[171],"significant":[173],"direct":[174,181],"while":[179],"immediate":[183]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":4}],"updated_date":"2026-03-18T14:38:29.013473","created_date":"2016-06-24T00:00:00"}