{"id":"https://openalex.org/W2086391333","doi":"https://doi.org/10.4018/jgim.2000100102","title":"Contracts, Control and Presentation in IT Outsourcing","display_name":"Contracts, Control and Presentation in IT Outsourcing","publication_year":2000,"publication_date":"2000-10-01","ids":{"openalex":"https://openalex.org/W2086391333","doi":"https://doi.org/10.4018/jgim.2000100102","mag":"2086391333"},"language":"en","primary_location":{"id":"doi:10.4018/jgim.2000100102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jgim.2000100102","pdf_url":null,"source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063357381","display_name":"Thomas Kern","orcid":"https://orcid.org/0000-0003-3017-1663"},"institutions":[{"id":"https://openalex.org/I913958620","display_name":"Erasmus University Rotterdam","ror":"https://ror.org/057w15z03","country_code":"NL","type":"education","lineage":["https://openalex.org/I913958620"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Thomas Kern","raw_affiliation_strings":["Erasmus University-Rotterdam, The Netherlands","Erasmus University; Rotterdam, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Erasmus University-Rotterdam, The Netherlands","institution_ids":["https://openalex.org/I913958620"]},{"raw_affiliation_string":"Erasmus University; Rotterdam, The Netherlands","institution_ids":["https://openalex.org/I913958620"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019533456","display_name":"Leslie P. Willcocks","orcid":"https://orcid.org/0000-0003-2572-9554"},"institutions":[{"id":"https://openalex.org/I40120149","display_name":"University of Oxford","ror":"https://ror.org/052gg0110","country_code":"GB","type":"education","lineage":["https://openalex.org/I40120149"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Leslie Willcocks","raw_affiliation_strings":["University of Oxford, UK","University of Oxford, UK,"],"affiliations":[{"raw_affiliation_string":"University of Oxford, UK","institution_ids":["https://openalex.org/I40120149"]},{"raw_affiliation_string":"University of Oxford, UK,","institution_ids":["https://openalex.org/I40120149"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5063357381"],"corresponding_institution_ids":["https://openalex.org/I913958620"],"apc_list":null,"apc_paid":null,"fwci":0.5509,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.72896699,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"8","issue":"4","first_page":"15","last_page":"29"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14180","display_name":"Law, logistics, and international trade","score":0.914900004863739,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.933640718460083},{"id":"https://openalex.org/keywords/vendor","display_name":"Vendor","score":0.8886716365814209},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6971602439880371},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.6063570976257324},{"id":"https://openalex.org/keywords/enforcement","display_name":"Enforcement","score":0.5733049511909485},{"id":"https://openalex.org/keywords/knowledge-process-outsourcing","display_name":"Knowledge process outsourcing","score":0.5586721897125244},{"id":"https://openalex.org/keywords/contract-management","display_name":"Contract management","score":0.5316137671470642},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.45299363136291504},{"id":"https://openalex.org/keywords/destiny","display_name":"Destiny (ISS module)","score":0.4341962933540344},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4157642722129822},{"id":"https://openalex.org/keywords/presentation","display_name":"Presentation (obstetrics)","score":0.4115602374076843},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.3749094009399414},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.321785032749176},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.32000166177749634},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.21368035674095154},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.18818145990371704},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.166153222322464},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.14554911851882935},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.10610249638557434}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.933640718460083},{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.8886716365814209},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6971602439880371},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.6063570976257324},{"id":"https://openalex.org/C2779777834","wikidata":"https://www.wikidata.org/wiki/Q4202277","display_name":"Enforcement","level":2,"score":0.5733049511909485},{"id":"https://openalex.org/C108474776","wikidata":"https://www.wikidata.org/wiki/Q2917279","display_name":"Knowledge process outsourcing","level":3,"score":0.5586721897125244},{"id":"https://openalex.org/C55451941","wikidata":"https://www.wikidata.org/wiki/Q1783273","display_name":"Contract management","level":2,"score":0.5316137671470642},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.45299363136291504},{"id":"https://openalex.org/C44761211","wikidata":"https://www.wikidata.org/wiki/Q752841","display_name":"Destiny (ISS module)","level":2,"score":0.4341962933540344},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4157642722129822},{"id":"https://openalex.org/C2777601897","wikidata":"https://www.wikidata.org/wiki/Q3409113","display_name":"Presentation (obstetrics)","level":2,"score":0.4115602374076843},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.3749094009399414},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.321785032749176},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.32000166177749634},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.21368035674095154},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.18818145990371704},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.166153222322464},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.14554911851882935},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10610249638557434},{"id":"https://openalex.org/C1276947","wikidata":"https://www.wikidata.org/wiki/Q333","display_name":"Astronomy","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.4018/jgim.2000100102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jgim.2000100102","pdf_url":null,"source":{"id":"https://openalex.org/S83591844","display_name":"Journal of Global Information Management","issn_l":"1062-7375","issn":["1062-7375","1533-7995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Global Information Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jgim00:v:8:y:2000:i:4:p:15-29","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jgim.2000100102","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:RePEc:pal:palchp:978-0-230-24084-1_10","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2505329523","https://openalex.org/W2091937751","https://openalex.org/W2051978093","https://openalex.org/W21892006","https://openalex.org/W2371282533","https://openalex.org/W1606781580","https://openalex.org/W2248905259","https://openalex.org/W2046466541","https://openalex.org/W2171633791","https://openalex.org/W2986069939"],"abstract_inverted_index":{"Information":[0],"technology":[1],"(IT)":[2],"outsourcing":[3,31,127,138],"continues":[4],"to":[5,43,112],"experience":[6],"phenomenal":[7],"growth,":[8],"with":[9,79],"an":[10],"estimated":[11],"market":[12],"size":[13],"of":[14,24,37,49,75,96,106,125],"over":[15,135],"$100":[16],"billion":[17],"in":[18],"2000.":[19],"Its":[20],"adoption":[21],"by":[22],"some":[23],"the":[25,38,47,76,91,123,126,136],"largest":[26],"international":[27],"corporations":[28],"has":[29,93],"seen":[30],"become":[32],"considered":[33],"a":[34,94,104],"key":[35],"component":[36],"information":[39],"management":[40,87],"agenda.":[41],"Critical":[42],"this":[44],"agenda":[45],"is":[46],"formulation":[48],"comprehensive":[50],"contracts.":[51],"For":[52],"this,":[53],"legal":[54,101],"experts":[55],"and/or":[56],"advisors":[57],"can":[58],"be":[59],"consulted,":[60],"but":[61],"enforcement":[62],"depends":[63],"very":[64],"much":[65],"on":[66,122],"client":[67,83],"and":[68,84,129],"vendor":[69,85],"account":[70],"managers.":[71],"A":[72],"theoretical":[73],"analysis":[74],"contract":[77,92,128],"contrasted":[78],"empirical":[80],"data":[81],"from":[82,118],"post-contract":[86],"practice":[88],"revealed":[89],"that":[90],"number":[95,105],"purposes":[97],"beyond":[98],"its":[99,130],"sole":[100],"nature,":[102],"outlining":[103],"control":[107,134],"dimensions":[108],"both":[109],"parties":[110],"aim":[111],"enforce.":[113],"This":[114],"paper":[115],"presents":[116],"findings":[117],"13":[119],"UK-based":[120],"organisations":[121],"role":[124],"purpose":[131],"for":[132],"ensuring":[133],"client\u2019s":[137],"destiny.":[139]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
