{"id":"https://openalex.org/W2001813349","doi":"https://doi.org/10.4018/jesma.2011040101","title":"Examining Behavioral Intention Toward Mobile Services","display_name":"Examining Behavioral Intention Toward Mobile Services","publication_year":2011,"publication_date":"2011-04-01","ids":{"openalex":"https://openalex.org/W2001813349","doi":"https://doi.org/10.4018/jesma.2011040101","mag":"2001813349"},"language":"en","primary_location":{"id":"doi:10.4018/jesma.2011040101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jesma.2011040101","pdf_url":null,"source":{"id":"https://openalex.org/S180914091","display_name":"International Journal of E-Services and Mobile Applications","issn_l":"1941-627X","issn":["1941-627X","1941-6288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Services and Mobile Applications","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015887936","display_name":"\u0398\u03b5\u03bf\u03b4\u03ce\u03c1\u03b1 \u0396\u03ac\u03c1\u03bc\u03c0\u03bf\u03c5","orcid":null},"institutions":[{"id":"https://openalex.org/I192756129","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82","country_code":"GR","type":"education","lineage":["https://openalex.org/I192756129"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Theodora Zarmpou","raw_affiliation_strings":["University of Macedonia, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Macedonia, Greece","institution_ids":["https://openalex.org/I192756129"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035652433","display_name":"Vaggelis Saprikis","orcid":"https://orcid.org/0000-0002-4947-3699"},"institutions":[{"id":"https://openalex.org/I192756129","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82","country_code":"GR","type":"education","lineage":["https://openalex.org/I192756129"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Vaggelis Saprikis","raw_affiliation_strings":["University of Macedonia, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Macedonia, Greece","institution_ids":["https://openalex.org/I192756129"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089317328","display_name":"Maro Vlachopoulou","orcid":"https://orcid.org/0000-0002-8373-6392"},"institutions":[{"id":"https://openalex.org/I192756129","display_name":"University of Macedonia","ror":"https://ror.org/05fg6gr82","country_code":"GR","type":"education","lineage":["https://openalex.org/I192756129"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Maro Vlachopoulou","raw_affiliation_strings":["University of Macedonia, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Macedonia, Greece","institution_ids":["https://openalex.org/I192756129"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I192756129"],"apc_list":null,"apc_paid":null,"fwci":4.3141,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.93974914,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"3","issue":"2","first_page":"1","last_page":"19"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9886000156402588,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.658312201499939},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.6295003890991211},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5937321186065674},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.4572261869907379},{"id":"https://openalex.org/keywords/regression-analysis","display_name":"Regression analysis","score":0.4550720751285553},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.45331692695617676},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.4524950683116913},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.4243495464324951},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.408669650554657},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.38608670234680176},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2799396216869354},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2639944553375244},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.09327873587608337},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.06713405251502991}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.658312201499939},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.6295003890991211},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5937321186065674},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4572261869907379},{"id":"https://openalex.org/C152877465","wikidata":"https://www.wikidata.org/wiki/Q208042","display_name":"Regression analysis","level":2,"score":0.4550720751285553},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.45331692695617676},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.4524950683116913},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.4243495464324951},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.408669650554657},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.38608670234680176},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2799396216869354},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2639944553375244},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.09327873587608337},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.06713405251502991},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jesma.2011040101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jesma.2011040101","pdf_url":null,"source":{"id":"https://openalex.org/S180914091","display_name":"International Journal of E-Services and Mobile Applications","issn_l":"1941-627X","issn":["1941-627X","1941-6288"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Services and Mobile Applications","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jesma0:v:3:y:2011:i:2:p:1-19","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jesma.2011040101","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W1708393801","https://openalex.org/W1788719434","https://openalex.org/W1791587663","https://openalex.org/W1969637771","https://openalex.org/W1972303567","https://openalex.org/W1982320306","https://openalex.org/W1983099799","https://openalex.org/W1984827951","https://openalex.org/W1985200475","https://openalex.org/W1987198869","https://openalex.org/W1988560440","https://openalex.org/W1990508977","https://openalex.org/W1994888193","https://openalex.org/W1995207740","https://openalex.org/W1995687637","https://openalex.org/W2010453024","https://openalex.org/W2012197770","https://openalex.org/W2014506725","https://openalex.org/W2017153321","https://openalex.org/W2018115826","https://openalex.org/W2025151647","https://openalex.org/W2026473865","https://openalex.org/W2027781430","https://openalex.org/W2030304935","https://openalex.org/W2034091550","https://openalex.org/W2036389121","https://openalex.org/W2040787898","https://openalex.org/W2045988471","https://openalex.org/W2051866089","https://openalex.org/W2055716911","https://openalex.org/W2055896018","https://openalex.org/W2064463061","https://openalex.org/W2075105618","https://openalex.org/W2076045316","https://openalex.org/W2078160173","https://openalex.org/W2080276744","https://openalex.org/W2083167335","https://openalex.org/W2083726519","https://openalex.org/W2084551309","https://openalex.org/W2086994149","https://openalex.org/W2091130899","https://openalex.org/W2094025128","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2101042707","https://openalex.org/W2108781549","https://openalex.org/W2111020527","https://openalex.org/W2112149259","https://openalex.org/W2122912192","https://openalex.org/W2128108871","https://openalex.org/W2133336524","https://openalex.org/W2143299545","https://openalex.org/W2146322026","https://openalex.org/W2149679803","https://openalex.org/W2152226178","https://openalex.org/W2153045228","https://openalex.org/W2157347024","https://openalex.org/W2166061228","https://openalex.org/W2171820049","https://openalex.org/W2498093568","https://openalex.org/W2605968929","https://openalex.org/W3124991388","https://openalex.org/W3212450326","https://openalex.org/W6636854526"],"related_works":["https://openalex.org/W252831664","https://openalex.org/W2809058666","https://openalex.org/W1979764689","https://openalex.org/W2986717464","https://openalex.org/W2049374106","https://openalex.org/W4391024416","https://openalex.org/W3213607208","https://openalex.org/W2548786942","https://openalex.org/W2315110999","https://openalex.org/W3188047445"],"abstract_inverted_index":{"This":[0],"study":[1],"presents":[2],"a":[3,43],"conceptual":[4],"model":[5,35],"that":[6,65],"combines":[7],"perceived":[8,12],"ease":[9],"of":[10],"use,":[11],"usefulness,":[13],"innovativeness,":[14,67],"trust,":[15],"demographic":[16],"characteristics":[17],"and":[18,60,71,78,94,99],"relationship":[19,73],"drivers":[20],"in":[21,48],"order":[22],"to":[23,85,97],"examine":[24],"their":[25,68],"influence":[26],"on":[27],"the":[28,72,76,79],"mobile":[29,80],"services\u2019":[30],"adoption":[31],"intention.":[32],"The":[33,50,62,89],"proposed":[34],"is":[36],"empirically":[37],"tested":[38],"using":[39],"data":[40],"collected":[41],"from":[42],"survey":[44],"with":[45],"questionnaires":[46],"conducted":[47],"Greece.":[49],"results":[51,90],"are":[52,82],"analyzed":[53],"through":[54],"factor":[55],"analysis,":[56,59],"stepwise":[57],"regression":[58],"ANOVAs.":[61],"findings":[63],"show":[64],"individuals\u2019":[66],"educational":[69],"level,":[70],"ties":[74],"between":[75],"users":[77],"services":[81],"key":[83],"factors":[84],"encourage":[86],"m-services\u2019":[87],"adoption.":[88],"provide":[91],"interesting":[92],"insights":[93],"useful":[95],"hints":[96],"practitioners":[98],"researchers.":[100]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2}],"updated_date":"2026-07-26T07:53:14.480251","created_date":"2025-10-10T00:00:00"}
