{"id":"https://openalex.org/W2027151700","doi":"https://doi.org/10.4018/jeis.2011010104","title":"A Classification Framework of Critical Success Factors for ERP Systems Implementation","display_name":"A Classification Framework of Critical Success Factors for ERP Systems Implementation","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W2027151700","doi":"https://doi.org/10.4018/jeis.2011010104","mag":"2027151700"},"language":"en","primary_location":{"id":"doi:10.4018/jeis.2011010104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeis.2011010104","pdf_url":null,"source":{"id":"https://openalex.org/S59995812","display_name":"International Journal of Enterprise Information Systems","issn_l":"1548-1115","issn":["1548-1115","1548-1123"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006730217","display_name":"Mohamed Abdalla Nour","orcid":"https://orcid.org/0000-0001-7252-3546"},"institutions":[{"id":"https://openalex.org/I29891158","display_name":"University of Sharjah","ror":"https://ror.org/00engpz63","country_code":"AE","type":"education","lineage":["https://openalex.org/I29891158"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Mohamed A. Nour","raw_affiliation_strings":["University of Sharjah, UAE","University of Sharjah; UAE"],"affiliations":[{"raw_affiliation_string":"University of Sharjah, UAE","institution_ids":["https://openalex.org/I29891158"]},{"raw_affiliation_string":"University of Sharjah; UAE","institution_ids":["https://openalex.org/I29891158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5009340259","display_name":"Samar Mouakket","orcid":"https://orcid.org/0000-0002-7396-8966"},"institutions":[{"id":"https://openalex.org/I29891158","display_name":"University of Sharjah","ror":"https://ror.org/00engpz63","country_code":"AE","type":"education","lineage":["https://openalex.org/I29891158"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Samar Mouakket","raw_affiliation_strings":["University of Sharjah, UAE","University of Sharjah; UAE"],"affiliations":[{"raw_affiliation_string":"University of Sharjah, UAE","institution_ids":["https://openalex.org/I29891158"]},{"raw_affiliation_string":"University of Sharjah; UAE","institution_ids":["https://openalex.org/I29891158"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5006730217"],"corresponding_institution_ids":["https://openalex.org/I29891158"],"apc_list":null,"apc_paid":null,"fwci":15.7277,"has_fulltext":false,"cited_by_count":60,"citation_normalized_percentile":{"value":0.99076735,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"7","issue":"1","first_page":"56","last_page":"71"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9876999855041504,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.828949511051178},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.8095798492431641},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6167151927947998},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5796725153923035},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.49835920333862305},{"id":"https://openalex.org/keywords/plan","display_name":"Plan (archaeology)","score":0.46399328112602234},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.4295359253883362},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.39572855830192566}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.828949511051178},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.8095798492431641},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6167151927947998},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5796725153923035},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.49835920333862305},{"id":"https://openalex.org/C2776505523","wikidata":"https://www.wikidata.org/wiki/Q4785468","display_name":"Plan (archaeology)","level":2,"score":0.46399328112602234},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.4295359253883362},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39572855830192566},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jeis.2011010104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeis.2011010104","pdf_url":null,"source":{"id":"https://openalex.org/S59995812","display_name":"International Journal of Enterprise Information Systems","issn_l":"1548-1115","issn":["1548-1115","1548-1123"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jeis00:v:7:y:2011:i:1:p:56-71","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jeis.2011010104","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W42358897","https://openalex.org/W128946553","https://openalex.org/W850717627","https://openalex.org/W1505428009","https://openalex.org/W1563631419","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1963772036","https://openalex.org/W1965077518","https://openalex.org/W1965925478","https://openalex.org/W1966995810","https://openalex.org/W1967499111","https://openalex.org/W1968051268","https://openalex.org/W1969607455","https://openalex.org/W1977286036","https://openalex.org/W1985271604","https://openalex.org/W1987581148","https://openalex.org/W1999055268","https://openalex.org/W1999893321","https://openalex.org/W2004426531","https://openalex.org/W2016915161","https://openalex.org/W2023540366","https://openalex.org/W2033164238","https://openalex.org/W2038120910","https://openalex.org/W2041886080","https://openalex.org/W2045898843","https://openalex.org/W2046511103","https://openalex.org/W2050515859","https://openalex.org/W2055227103","https://openalex.org/W2057012437","https://openalex.org/W2060963772","https://openalex.org/W2069048459","https://openalex.org/W2074697770","https://openalex.org/W2077957590","https://openalex.org/W2084152593","https://openalex.org/W2087379878","https://openalex.org/W2113222723","https://openalex.org/W2123454380","https://openalex.org/W2137015058","https://openalex.org/W2137990236","https://openalex.org/W2143930219","https://openalex.org/W2155454128","https://openalex.org/W2158809862","https://openalex.org/W2182901243","https://openalex.org/W2185355708","https://openalex.org/W2299657254","https://openalex.org/W2483513170","https://openalex.org/W2484720986","https://openalex.org/W2899179774","https://openalex.org/W3091443040","https://openalex.org/W4239953288","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2185775237","https://openalex.org/W3122605875","https://openalex.org/W2976252541","https://openalex.org/W2981451137","https://openalex.org/W2186393881","https://openalex.org/W2129571082","https://openalex.org/W1999734162","https://openalex.org/W2066906804","https://openalex.org/W2104535849","https://openalex.org/W4250597871"],"abstract_inverted_index":{"Although":[0],"organizations":[1,128,160],"can":[2],"gain":[3],"many":[4],"benefits":[5],"from":[6],"successful":[7],"implementation":[8,23,31,48,75,152,166],"of":[9,29,37,67,72,101,153,167],"an":[10,102,148],"enterprise":[11],"resource":[12],"planning":[13],"(ERP)":[14],"system,":[15,156],"there":[16],"are":[17,143],"high":[18],"failure":[19],"rates":[20],"in":[21],"ERP":[22,30,47,73,103,119,155,169],"projects.":[24],"Therefore,":[25],"a":[26,34,78,130],"better":[27,162],"understanding":[28],"success":[32,49,54,69,95],"is":[33],"critical.":[35],"One":[36],"the":[38,52,61,64,118,137,151,154,165],"best":[39],"known":[40],"approaches":[41],"used":[42],"to":[43,84,97,133,146,161],"define":[44],"and":[45,76,139],"measure":[46],"has":[50],"been":[51],"critical":[53,68,94],"factors":[55,70,96],"(CSF)":[56],"approach.":[57],"In":[58,106],"this":[59],"study,":[60],"authors":[62,90],"investigate":[63],"current":[65],"literature":[66],"(CSFs)":[71],"systems":[74,120],"propose":[77],"new":[79],"classification":[80,125,131],"framework,":[81],"categorized":[82],"according":[83],"six":[85],"proposed":[86,124],"fundamental":[87],"stakeholders.":[88],"The":[89,123],"then":[91],"map":[92],"those":[93,140],"three":[98],"different":[99],"stages":[100],"project":[104,121],"lifecycle.":[105,122],"addition,":[107],"they":[108],"identify":[109,136],"several":[110],"roles":[111],"that":[112],"each":[113],"stakeholder":[114],"may":[115],"play":[116],"during":[117],"framework":[126],"provides":[127],"with":[129],"tool":[132],"help":[134,159],"them":[135],"CSFs":[138],"stakeholders":[141],"who":[142],"most":[144],"likely":[145],"have":[147],"impact":[149],"on":[150],"which":[157],"will":[158],"plan":[163],"for":[164],"their":[168],"systems.":[170]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":7},{"year":2014,"cited_by_count":14},{"year":2013,"cited_by_count":9},{"year":2012,"cited_by_count":6}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}