{"id":"https://openalex.org/W2044292102","doi":"https://doi.org/10.4018/jegr.2012040105","title":"Building Trust in E-Government Adoption through an Intermediary Channel","display_name":"Building Trust in E-Government Adoption through an Intermediary Channel","publication_year":2012,"publication_date":"2012-04-01","ids":{"openalex":"https://openalex.org/W2044292102","doi":"https://doi.org/10.4018/jegr.2012040105","mag":"2044292102"},"language":"en","primary_location":{"id":"doi:10.4018/jegr.2012040105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jegr.2012040105","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5060672287","display_name":"Faris Al-Sobhi","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Faris Al-Sobhi","raw_affiliation_strings":["Brunel University, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105889778","display_name":"Vishanth Weerakkody","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Vishanth Weerakkody","raw_affiliation_strings":["Brunel University, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102013351","display_name":"Ramzi El\u2010Haddadeh","orcid":"https://orcid.org/0000-0002-8888-7368"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ramzi El-Haddadeh","raw_affiliation_strings":["Brunel University, UK"],"affiliations":[{"raw_affiliation_string":"Brunel University, UK","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5060672287"],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":7.8179,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.96887321,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"8","issue":"2","first_page":"91","last_page":"106"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9861999750137329,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9797000288963318,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intermediary","display_name":"Intermediary","score":0.8803219795227051},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7662233114242554},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6879420876502991},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5331342220306396},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4962216019630432},{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.49182939529418945},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.4797010123729706},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4133862853050232},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.41335806250572205},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.22610872983932495},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.11741253733634949},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.11294987797737122},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0734841525554657},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.06699654459953308}],"concepts":[{"id":"https://openalex.org/C139569457","wikidata":"https://www.wikidata.org/wiki/Q1666223","display_name":"Intermediary","level":2,"score":0.8803219795227051},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7662233114242554},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6879420876502991},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5331342220306396},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4962216019630432},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.49182939529418945},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.4797010123729706},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4133862853050232},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.41335806250572205},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.22610872983932495},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11741253733634949},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.11294987797737122},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0734841525554657},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.06699654459953308},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jegr.2012040105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jegr.2012040105","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jegr00:v:8:y:2012:i:2:p:91-106","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jegr.2012040105","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":90,"referenced_works":["https://openalex.org/W48932271","https://openalex.org/W110194306","https://openalex.org/W121520188","https://openalex.org/W134333820","https://openalex.org/W164564046","https://openalex.org/W249688109","https://openalex.org/W281906347","https://openalex.org/W604348998","https://openalex.org/W1480061968","https://openalex.org/W1480545519","https://openalex.org/W1484018636","https://openalex.org/W1495670949","https://openalex.org/W1527311855","https://openalex.org/W1540231822","https://openalex.org/W1542127163","https://openalex.org/W1548512163","https://openalex.org/W1585638077","https://openalex.org/W1596365897","https://openalex.org/W1965586260","https://openalex.org/W1966253109","https://openalex.org/W1970200091","https://openalex.org/W1976237711","https://openalex.org/W1977127417","https://openalex.org/W1982827488","https://openalex.org/W1985319193","https://openalex.org/W1995817465","https://openalex.org/W1998295045","https://openalex.org/W2006801858","https://openalex.org/W2007522363","https://openalex.org/W2012016639","https://openalex.org/W2017214119","https://openalex.org/W2022762906","https://openalex.org/W2027169895","https://openalex.org/W2035934714","https://openalex.org/W2042069313","https://openalex.org/W2043622623","https://openalex.org/W2045305724","https://openalex.org/W2045521419","https://openalex.org/W2053830848","https://openalex.org/W2056604038","https://openalex.org/W2058138632","https://openalex.org/W2061875897","https://openalex.org/W2071827478","https://openalex.org/W2071943694","https://openalex.org/W2078860536","https://openalex.org/W2084831631","https://openalex.org/W2085116537","https://openalex.org/W2087813547","https://openalex.org/W2097425870","https://openalex.org/W2105063398","https://openalex.org/W2105236571","https://openalex.org/W2108567811","https://openalex.org/W2109422157","https://openalex.org/W2119299160","https://openalex.org/W2122205846","https://openalex.org/W2123024197","https://openalex.org/W2125440921","https://openalex.org/W2130006747","https://openalex.org/W2133766618","https://openalex.org/W2141792817","https://openalex.org/W2143299545","https://openalex.org/W2149686728","https://openalex.org/W2150929043","https://openalex.org/W2152340553","https://openalex.org/W2152739340","https://openalex.org/W2153779215","https://openalex.org/W2154421568","https://openalex.org/W2155650725","https://openalex.org/W2157767588","https://openalex.org/W2160196038","https://openalex.org/W2160280284","https://openalex.org/W2164218188","https://openalex.org/W2166131586","https://openalex.org/W2166140580","https://openalex.org/W2169253964","https://openalex.org/W2187742081","https://openalex.org/W2196753876","https://openalex.org/W2241835199","https://openalex.org/W2261300951","https://openalex.org/W2321062593","https://openalex.org/W2505141738","https://openalex.org/W2589028195","https://openalex.org/W2766008142","https://openalex.org/W4213223128","https://openalex.org/W4245238933","https://openalex.org/W4246819510","https://openalex.org/W4254860926","https://openalex.org/W4385489410","https://openalex.org/W4407267061","https://openalex.org/W6606706213"],"related_works":["https://openalex.org/W2992189028","https://openalex.org/W4313333220","https://openalex.org/W2936139020","https://openalex.org/W4321323230","https://openalex.org/W4385197186","https://openalex.org/W3049282244","https://openalex.org/W4309818577","https://openalex.org/W3048011858","https://openalex.org/W2189993282","https://openalex.org/W2011795367"],"abstract_inverted_index":{"E-government":[0],"has":[1,30],"become":[2],"an":[3],"essential":[4],"strategy":[5],"for":[6],"many":[7],"governments":[8],"in":[9,52,67,79,119],"their":[10],"efforts":[11],"to":[12,54,70,91],"increase":[13],"accessibility":[14,87],"and":[15,40,85,103],"facilitate":[16,55],"improved":[17],"diffusion":[18],"of":[19,26,58,88,100,107],"public":[20,28,89],"sector":[21],"services.":[22,61],"However,":[23],"citizens\u2019":[24],"adoption":[25,57,102],"online":[27],"services":[29,90],"been":[31],"obstructed":[32],"by":[33],"factors":[34],"such":[35],"as,":[36],"digital":[37,83],"divide,":[38],"accessibility,":[39],"trust.":[41],"This":[42],"study":[43,64,110],"examines":[44],"the":[45,56,94,98,105],"influencing":[46],"role":[47,118],"that":[48,112],"intermediaries":[49,113],"can":[50,77,114],"play":[51,115],"helping":[53],"electronic":[59],"government":[60],"A":[62],"case":[63],"is":[65],"undertaken":[66],"Medinah":[68],"City":[69],"explore":[71],"how":[72],"third":[73],"party":[74],"intermediary":[75],"organisations":[76],"help":[78],"building":[80],"trust,":[81],"reduce":[82],"divide":[84],"improve":[86],"citizens.":[92],"While":[93],"literature":[95],"highlights":[96],"extensively":[97],"challenges":[99],"e-government":[101],"diffusion,":[104],"results":[106],"this":[108],"exploratory":[109],"demonstrate":[111],"a":[116],"significant":[117],"overcoming":[120],"these":[121],"potential":[122],"challenges.":[123]},"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}