{"id":"https://openalex.org/W2170365693","doi":"https://doi.org/10.4018/jegr.2009092205","title":"Aviation-Related Expertise and Usability","display_name":"Aviation-Related Expertise and Usability","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W2170365693","doi":"https://doi.org/10.4018/jegr.2009092205","mag":"2170365693"},"language":"en","primary_location":{"id":"doi:10.4018/jegr.2009092205","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jegr.2009092205","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065834875","display_name":"Ferne Ferne Friedman-Berg","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Ferne Ferne Friedman-Berg","raw_affiliation_strings":["FAA Human Factors Team - Atlantic City, USA"],"affiliations":[{"raw_affiliation_string":"FAA Human Factors Team - Atlantic City, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084244911","display_name":"Kenneth Allendoerfer","orcid":"https://orcid.org/0000-0002-1680-4463"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kenneth Allendoerfer","raw_affiliation_strings":["FAA Human Factors Team - Atlantic City, USA"],"affiliations":[{"raw_affiliation_string":"FAA Human Factors Team - Atlantic City, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013396609","display_name":"Shantanu Pai","orcid":null},"institutions":[{"id":"https://openalex.org/I4210104289","display_name":"Engility (United States)","ror":"https://ror.org/01h2d3422","country_code":"US","type":"company","lineage":["https://openalex.org/I4210104289"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Shantanu Pai","raw_affiliation_strings":["Engility Corporation, USA"],"affiliations":[{"raw_affiliation_string":"Engility Corporation, USA","institution_ids":["https://openalex.org/I4210104289"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5065834875"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.1421,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.93472861,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"5","issue":"1","first_page":"64","last_page":"79"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9801999926567078,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.909464955329895},{"id":"https://openalex.org/keywords/aviation","display_name":"Aviation","score":0.7065865993499756},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.6886982917785645},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.5089318752288818},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.45082494616508484},{"id":"https://openalex.org/keywords/air-traffic-control","display_name":"Air traffic control","score":0.4339163601398468},{"id":"https://openalex.org/keywords/usability-goals","display_name":"Usability goals","score":0.4295305609703064},{"id":"https://openalex.org/keywords/web-site","display_name":"Web site","score":0.4144340455532074},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3616361916065216},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35568922758102417},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.16645720601081848},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.163479745388031}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.909464955329895},{"id":"https://openalex.org/C74448152","wikidata":"https://www.wikidata.org/wiki/Q765633","display_name":"Aviation","level":2,"score":0.7065865993499756},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.6886982917785645},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.5089318752288818},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45082494616508484},{"id":"https://openalex.org/C166961238","wikidata":"https://www.wikidata.org/wiki/Q221395","display_name":"Air traffic control","level":2,"score":0.4339163601398468},{"id":"https://openalex.org/C62993174","wikidata":"https://www.wikidata.org/wiki/Q2928808","display_name":"Usability goals","level":4,"score":0.4295305609703064},{"id":"https://openalex.org/C2984519610","wikidata":"https://www.wikidata.org/wiki/Q35127","display_name":"Web site","level":3,"score":0.4144340455532074},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3616361916065216},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35568922758102417},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.16645720601081848},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.163479745388031},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jegr.2009092205","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jegr.2009092205","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jegr00:v:5:y:2009:i:1:p:64-79","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jegr.2009092205","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.44999998807907104,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W188080822","https://openalex.org/W1870925656","https://openalex.org/W1965608668","https://openalex.org/W1966340945","https://openalex.org/W1973911210","https://openalex.org/W1981165737","https://openalex.org/W2002826359","https://openalex.org/W2024337382","https://openalex.org/W2026593392","https://openalex.org/W2043076498","https://openalex.org/W2063936666","https://openalex.org/W2089232818","https://openalex.org/W2092585742","https://openalex.org/W2105945325","https://openalex.org/W2130006747","https://openalex.org/W2162713456","https://openalex.org/W2371249644","https://openalex.org/W4252205781","https://openalex.org/W4285719527","https://openalex.org/W6601284991"],"related_works":["https://openalex.org/W2017322369","https://openalex.org/W110518437","https://openalex.org/W2181524224","https://openalex.org/W2789812950","https://openalex.org/W2488259327","https://openalex.org/W2580784735","https://openalex.org/W1933041278","https://openalex.org/W2560659645","https://openalex.org/W180978431","https://openalex.org/W1972317073"],"abstract_inverted_index":{"The":[0,29,60,98],"Federal":[1],"Aviation":[2],"Administration":[3],"(FAA)":[4],"Human":[5],"Factors":[6],"Team":[7],"-":[8],"Atlantic":[9],"City":[10],"conducted":[11],"a":[12],"usability":[13,27,122,139],"assessment":[14,66,105],"of":[15,64,70,81,93,128,131,148],"the":[16,54,57,91,101,129,146],"www.fly.faa.gov":[17],"Web":[18,39,134,151],"site":[19,26,40],"to":[20,41,53,73,106,145],"examine":[21],"user":[22],"satisfaction":[23],"and":[24,50,56,136],"identify":[25],"issues.":[28],"FAA":[30],"Air":[31],"Traffic":[32],"Control":[33],"System":[34],"Command":[35],"Center":[36],"uses":[37],"this":[38,65,104],"provide":[42],"information":[43],"about":[44],"airport":[45],"conditions,":[46],"such":[47,88],"as":[48,89],"arrival":[49],"departure":[51],"delays,":[52],"public":[55],"aviation":[58],"industry.":[59],"most":[61],"important":[62,126],"aspect":[63],"was":[67],"its":[68],"use":[69],"quantitative":[71],"metrics":[72],"evaluate":[74],"how":[75],"successfully":[76],"users":[77],"with":[78],"different":[79],"levels":[80],"aviation-related":[82],"expertise":[83],"could":[84],"complete":[85],"common":[86],"tasks,":[87],"determining":[90],"amount":[92],"delay":[94],"at":[95],"an":[96,125],"airport.":[97],"researchers":[99],"used":[100],"findings":[102],"from":[103],"make":[107],"design":[108],"recommendations":[109],"for":[110],"future":[111],"system":[112],"enhancements":[113],"that":[114],"would":[115],"benefit":[116],"all":[117],"users.":[118],"They":[119],"discuss":[120],"why":[121,137],"assessments":[123],"are":[124],"part":[127],"process":[130,141],"evaluating":[132],"e-government":[133,150],"sites":[135],"their":[138],"evaluation":[140],"should":[142],"be":[143],"applied":[144],"development":[147],"other":[149],"sites.":[152]},"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
