{"id":"https://openalex.org/W2055518832","doi":"https://doi.org/10.4018/jegr.2007010102","title":"Interactive E-Government","display_name":"Interactive E-Government","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W2055518832","doi":"https://doi.org/10.4018/jegr.2007010102","mag":"2055518832"},"language":"en","primary_location":{"id":"doi:10.4018/jegr.2007010102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jegr.2007010102","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021176930","display_name":"Stuart J. Barnes","orcid":"https://orcid.org/0000-0001-6480-7100"},"institutions":[{"id":"https://openalex.org/I41156924","display_name":"Victoria University of Wellington","ror":"https://ror.org/0040r6f76","country_code":"NZ","type":"education","lineage":["https://openalex.org/I41156924"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Stuart J. Barnes","raw_affiliation_strings":["Victoria University of Wellington, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Victoria University of Wellington, New Zealand","institution_ids":["https://openalex.org/I41156924"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063947106","display_name":"Richard Vidgen","orcid":"https://orcid.org/0000-0001-7578-8339"},"institutions":[{"id":"https://openalex.org/I51601045","display_name":"University of Bath","ror":"https://ror.org/002h8g185","country_code":"GB","type":"education","lineage":["https://openalex.org/I51601045"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Richard Vidgen","raw_affiliation_strings":["University of Bath, UK","University Of Bath, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Bath, UK","institution_ids":["https://openalex.org/I51601045"]},{"raw_affiliation_string":"University Of Bath, UK","institution_ids":["https://openalex.org/I51601045"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.606,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.96846019,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"3","issue":"1","first_page":"19","last_page":"37"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11257","display_name":"Taxation and Compliance Studies","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9778000116348267,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8040667176246643},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5951348543167114},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5755537748336792},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5749949812889099},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.5485091209411621},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5288898348808289},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.49164873361587524},{"id":"https://openalex.org/keywords/web-site","display_name":"Web site","score":0.4828410744667053},{"id":"https://openalex.org/keywords/point","display_name":"Point (geometry)","score":0.45421114563941956},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4515971541404724},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4289751648902893},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.4272935688495636},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.41464468836784363},{"id":"https://openalex.org/keywords/web-presence","display_name":"Web presence","score":0.4111323356628418},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4046960771083832},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.34976673126220703},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.30767524242401123},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.2913692593574524},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18506750464439392},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.15245074033737183},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.15223979949951172},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.07486900687217712},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.07483786344528198}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8040667176246643},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5951348543167114},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5755537748336792},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5749949812889099},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.5485091209411621},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5288898348808289},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49164873361587524},{"id":"https://openalex.org/C2984519610","wikidata":"https://www.wikidata.org/wiki/Q35127","display_name":"Web site","level":3,"score":0.4828410744667053},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.45421114563941956},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4515971541404724},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4289751648902893},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.4272935688495636},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.41464468836784363},{"id":"https://openalex.org/C2775892743","wikidata":"https://www.wikidata.org/wiki/Q22909728","display_name":"Web presence","level":3,"score":0.4111323356628418},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4046960771083832},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.34976673126220703},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.30767524242401123},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.2913692593574524},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18506750464439392},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15245074033737183},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.15223979949951172},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.07486900687217712},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.07483786344528198},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jegr.2007010102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jegr.2007010102","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jegr00:v:3:y:2007:i:1:p:19-37","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jegr.2007010102","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W166322005","https://openalex.org/W1492586516","https://openalex.org/W1516568830","https://openalex.org/W1538264000","https://openalex.org/W1542558466","https://openalex.org/W1572145800","https://openalex.org/W1576603561","https://openalex.org/W1595575146","https://openalex.org/W1605991455","https://openalex.org/W1689771227","https://openalex.org/W1791587663","https://openalex.org/W1966188439","https://openalex.org/W1982850857","https://openalex.org/W1991403372","https://openalex.org/W2000237244","https://openalex.org/W2026368098","https://openalex.org/W2030617211","https://openalex.org/W2043947871","https://openalex.org/W2059630392","https://openalex.org/W2065502371","https://openalex.org/W2096099424","https://openalex.org/W2096878712","https://openalex.org/W2112867289","https://openalex.org/W2120523603","https://openalex.org/W2122983118","https://openalex.org/W2146143340","https://openalex.org/W2169786955","https://openalex.org/W2342091124","https://openalex.org/W3138446150"],"related_works":["https://openalex.org/W4389670110","https://openalex.org/W2187546663","https://openalex.org/W2429057255","https://openalex.org/W148745890","https://openalex.org/W2611942503","https://openalex.org/W2899790217","https://openalex.org/W1576092969","https://openalex.org/W4315621326","https://openalex.org/W1995841067","https://openalex.org/W2397406468"],"abstract_inverted_index":{"As":[0],"government":[1],"organizations":[2],"have":[3],"begun":[4],"increasingly":[5],"to":[6,73,98,123,133,147],"communicate":[7],"and":[8,26,94,109],"interact":[9,124],"with":[10,125,150],"citizens":[11],"via":[12],"the":[13,22,36,42,50,58,67,117,126,141,155],"Web,":[14],"providing":[15],"services":[16],"has":[17],"demanded":[18],"acute":[19],"understanding":[20],"of":[21,24,29,38,41,44,57,69,77,119,138],"requirements":[23],"users":[25,120],"appropriate":[27],"tailoring":[28],"solutions.":[30],"In":[31],"this":[32],"article,":[33],"we":[34],"examine":[35],"results":[37,131],"a":[39,45,70,100],"survey":[40,62],"quality":[43,97],"Web":[46,89,142],"site":[47,54,90],"provided":[48],"by":[49,154],"UK":[51],"Government.":[52],"The":[53,61,81,107,130],"is":[55],"that":[56],"Inland":[59,156],"Revenue.":[60,157],"was":[63],"administered":[64],"directly":[65],"after":[66],"launch":[68],"new":[71],"system":[72],"enable":[74],"online":[75,127],"submission":[76],"self-assessed":[78],"tax":[79],"returns.":[80],"instrument,":[82],"E-Qual,":[83],"draws":[84],"on":[85],"previous":[86],"work":[87],"in":[88,136,140],"usability,":[91],"information":[92],"quality,":[93],"service":[95],"interaction":[96],"provide":[99,112],"rounded":[101],"framework":[102],"for":[103],"assessing":[104],"e-government":[105],"offerings.":[106],"metrics":[108],"qualitative":[110],"comments":[111],"some":[113],"detailed":[114],"insights":[115],"into":[116],"perceptions":[118],"who":[121],"attempted":[122],"taxation":[128],"system.":[129],"point":[132],"specific":[134],"areas":[135],"need":[137],"development":[139],"site,":[143],"which":[144],"are":[145],"found":[146],"be":[148],"consistent":[149],"initiatives":[151],"launched":[152],"recently":[153]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":5}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2025-10-10T00:00:00"}
