{"id":"https://openalex.org/W3093650045","doi":"https://doi.org/10.4018/jeco.2021010102","title":"An Examination of the Data Quality of Online Reviews","display_name":"An Examination of the Data Quality of Online Reviews","publication_year":2020,"publication_date":"2020-10-22","ids":{"openalex":"https://openalex.org/W3093650045","doi":"https://doi.org/10.4018/jeco.2021010102","mag":"3093650045"},"language":"en","primary_location":{"id":"doi:10.4018/jeco.2021010102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeco.2021010102","pdf_url":null,"source":{"id":"https://openalex.org/S96210769","display_name":"Journal of Electronic Commerce in Organizations","issn_l":"1539-2929","issn":["1539-2929","1539-2937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Electronic Commerce in Organizations","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5077607906","display_name":"Donna Weaver McCloskey","orcid":null},"institutions":[{"id":"https://openalex.org/I138659443","display_name":"Widener University","ror":"https://ror.org/00nsyd297","country_code":"US","type":"education","lineage":["https://openalex.org/I138659443"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Donna Weaver McCloskey","raw_affiliation_strings":["Widener University, USA"],"affiliations":[{"raw_affiliation_string":"Widener University, USA","institution_ids":["https://openalex.org/I138659443"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5077607906"],"corresponding_institution_ids":["https://openalex.org/I138659443"],"apc_list":null,"apc_paid":null,"fwci":2.4415,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.91808489,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"19","issue":"1","first_page":"24","last_page":"42"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/grammar","display_name":"Grammar","score":0.7425761222839355},{"id":"https://openalex.org/keywords/spelling","display_name":"Spelling","score":0.7241358757019043},{"id":"https://openalex.org/keywords/readability","display_name":"Readability","score":0.7042014598846436},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6376532316207886},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5953073501586914},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5722531676292419},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5639364123344421},{"id":"https://openalex.org/keywords/discernment","display_name":"Discernment","score":0.5106514096260071},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.4439554214477539},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.37375617027282715},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3343935012817383},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.2915545403957367},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.0875079333782196}],"concepts":[{"id":"https://openalex.org/C26022165","wikidata":"https://www.wikidata.org/wiki/Q8091","display_name":"Grammar","level":2,"score":0.7425761222839355},{"id":"https://openalex.org/C2777801307","wikidata":"https://www.wikidata.org/wiki/Q2088390","display_name":"Spelling","level":2,"score":0.7241358757019043},{"id":"https://openalex.org/C2778143727","wikidata":"https://www.wikidata.org/wiki/Q1820650","display_name":"Readability","level":2,"score":0.7042014598846436},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6376532316207886},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5953073501586914},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5722531676292419},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5639364123344421},{"id":"https://openalex.org/C2780211513","wikidata":"https://www.wikidata.org/wiki/Q1132167","display_name":"Discernment","level":2,"score":0.5106514096260071},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.4439554214477539},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.37375617027282715},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3343935012817383},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.2915545403957367},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0875079333782196},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jeco.2021010102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeco.2021010102","pdf_url":null,"source":{"id":"https://openalex.org/S96210769","display_name":"Journal of Electronic Commerce in Organizations","issn_l":"1539-2929","issn":["1539-2929","1539-2937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Electronic Commerce in Organizations","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jeco00:v:19:y:2021:i:1:p:24-42","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/JECO.2021010102","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.8500000238418579,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W33714547","https://openalex.org/W174897092","https://openalex.org/W841295348","https://openalex.org/W1511802404","https://openalex.org/W1529954805","https://openalex.org/W1532181424","https://openalex.org/W1567491469","https://openalex.org/W1574235309","https://openalex.org/W1599808469","https://openalex.org/W1750852111","https://openalex.org/W1829713583","https://openalex.org/W1973970813","https://openalex.org/W1975322779","https://openalex.org/W1977028094","https://openalex.org/W1982264230","https://openalex.org/W1990751975","https://openalex.org/W1994213885","https://openalex.org/W1997284808","https://openalex.org/W1999615887","https://openalex.org/W2005396915","https://openalex.org/W2012662675","https://openalex.org/W2018115826","https://openalex.org/W2022535072","https://openalex.org/W2028538363","https://openalex.org/W2033318678","https://openalex.org/W2034334856","https://openalex.org/W2062254901","https://openalex.org/W2065189722","https://openalex.org/W2069927273","https://openalex.org/W2087006430","https://openalex.org/W2088374759","https://openalex.org/W2094747961","https://openalex.org/W2118501966","https://openalex.org/W2118502934","https://openalex.org/W2145243033","https://openalex.org/W2148996765","https://openalex.org/W2150964509","https://openalex.org/W2183478786","https://openalex.org/W2212549795","https://openalex.org/W2239794783","https://openalex.org/W2244058731","https://openalex.org/W2289646608","https://openalex.org/W2325658410","https://openalex.org/W2495130247","https://openalex.org/W2531594339","https://openalex.org/W2555026606","https://openalex.org/W2598484699","https://openalex.org/W2605476767","https://openalex.org/W2609010594","https://openalex.org/W2726474813","https://openalex.org/W2738862036","https://openalex.org/W2780558297","https://openalex.org/W2809687723","https://openalex.org/W2810562570","https://openalex.org/W3122724846","https://openalex.org/W3123091093","https://openalex.org/W3123662551","https://openalex.org/W3124686198","https://openalex.org/W3124946654","https://openalex.org/W3125672425","https://openalex.org/W3125781831","https://openalex.org/W3141714916"],"related_works":["https://openalex.org/W4385350114","https://openalex.org/W3082280736","https://openalex.org/W2022692657","https://openalex.org/W3137448783","https://openalex.org/W2604207088","https://openalex.org/W1586553505","https://openalex.org/W1970852015","https://openalex.org/W4289981698","https://openalex.org/W92270408","https://openalex.org/W4210411337"],"abstract_inverted_index":{"This":[0],"research":[1,8],"synthesizes":[2],"the":[3,11,18,29,61,112,118],"information":[4],"systems":[5],"and":[6,22,38,49,52,84,96],"marketing":[7],"by":[9],"considering":[10],"usefulness":[12,63],"of":[13,20,40,64,70,80,98,114],"online":[14],"product":[15,66,77],"reviews":[16,72],"in":[17,110],"context":[19],"Wang":[21],"Strong's":[23],"Data":[24],"Quality":[25],"Framework.":[26],"It":[27],"examines":[28],"extent":[30],"to":[31],"which":[32],"a":[33,65,88,102,115,133],"review's":[34],"intrinsic":[35],"(review":[36,44],"anonymity":[37],"use":[39,107],"personal":[41],"pronouns),":[42],"contextual":[43],"length,":[45],"verified":[46,82],"purchase,":[47,83],"rating,":[48],"rating":[50],"extremity),":[51],"representational":[53],"quality":[54],"(spelling":[55],"errors,":[56,58,125],"grammar":[57,85,124,128],"readability)":[59],"impact":[60,91],"perceived":[62],"review.":[67,116,136],"The":[68],"examination":[69],"Amazon":[71],"for":[73,123],"an":[74],"inexpensive":[75],"experience":[76],"revealed":[78],"number":[79,97],"words,":[81],"errors":[86,100,129],"have":[87,101],"significant":[89],"positive":[90],"on":[92],"review":[93],"usefulness.":[94],"Rating":[95],"spelling":[99],"negative":[103],"effect,":[104],"suggesting":[105],"consumers":[106],"some":[108],"discernment":[109],"assessing":[111],"believably":[113],"Surprisingly,":[117],"opposite":[119],"effect":[120],"was":[121],"found":[122],"with":[126,132],"more":[127,134],"being":[130],"associated":[131],"useful":[135]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2020-10-29T00:00:00"}
