{"id":"https://openalex.org/W2010185435","doi":"https://doi.org/10.4018/jeco.2009100102","title":"The Internet Moderating Impact among Stakeholders in Modern Organizations","display_name":"The Internet Moderating Impact among Stakeholders in Modern Organizations","publication_year":2009,"publication_date":"2009-10-01","ids":{"openalex":"https://openalex.org/W2010185435","doi":"https://doi.org/10.4018/jeco.2009100102","mag":"2010185435"},"language":"en","primary_location":{"id":"doi:10.4018/jeco.2009100102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeco.2009100102","pdf_url":null,"source":{"id":"https://openalex.org/S96210769","display_name":"Journal of Electronic Commerce in Organizations","issn_l":"1539-2929","issn":["1539-2929","1539-2937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Electronic Commerce in Organizations","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101449099","display_name":"Mohammad Ayub Khan","orcid":"https://orcid.org/0000-0001-7912-5751"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Mohammad Ayub Khan","raw_affiliation_strings":["Tecnol\u00f3gico de Monterrey, Mexico"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tecnol\u00f3gico de Monterrey, Mexico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053592754","display_name":"Khalid S. Soliman","orcid":"https://orcid.org/0000-0003-3352-2422"},"institutions":[{"id":"https://openalex.org/I139290212","display_name":"Hofstra University","ror":"https://ror.org/03pm18j10","country_code":"US","type":"education","lineage":["https://openalex.org/I139290212"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Khalid S. Soliman","raw_affiliation_strings":["IBIMA and Hofstra University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBIMA and Hofstra University, USA","institution_ids":["https://openalex.org/I139290212"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.22733133,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"7","issue":"4","first_page":"21","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9854000210762024,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7593052387237549},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.723953366279602},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.5548344254493713},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.49495404958724976},{"id":"https://openalex.org/keywords/plan","display_name":"Plan (archaeology)","score":0.47432419657707214},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.45707541704177856},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.449418842792511},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4222238063812256},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.084896981716156}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7593052387237549},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.723953366279602},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.5548344254493713},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49495404958724976},{"id":"https://openalex.org/C2776505523","wikidata":"https://www.wikidata.org/wiki/Q4785468","display_name":"Plan (archaeology)","level":2,"score":0.47432419657707214},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.45707541704177856},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.449418842792511},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4222238063812256},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.084896981716156},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jeco.2009100102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeco.2009100102","pdf_url":null,"source":{"id":"https://openalex.org/S96210769","display_name":"Journal of Electronic Commerce in Organizations","issn_l":"1539-2929","issn":["1539-2929","1539-2937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Electronic Commerce in Organizations","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jeco00:v:7:y:2009:i:4:p:21-30","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jeco.2009100102","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W11130528","https://openalex.org/W1601046335","https://openalex.org/W1607732097","https://openalex.org/W1999851573","https://openalex.org/W2009664919","https://openalex.org/W2016854999","https://openalex.org/W2024782191","https://openalex.org/W2058863028","https://openalex.org/W2059072777","https://openalex.org/W2070998559","https://openalex.org/W2089087592","https://openalex.org/W2097225536","https://openalex.org/W2121615221","https://openalex.org/W2133469585","https://openalex.org/W2134995742","https://openalex.org/W2135583295","https://openalex.org/W2149010029","https://openalex.org/W2164946207","https://openalex.org/W2167446556","https://openalex.org/W2181313587","https://openalex.org/W2323278456","https://openalex.org/W2912749076","https://openalex.org/W3011865677","https://openalex.org/W3123429165","https://openalex.org/W4233898295"],"related_works":["https://openalex.org/W2065457896","https://openalex.org/W3173234801","https://openalex.org/W2167984027","https://openalex.org/W3021302227","https://openalex.org/W10630519","https://openalex.org/W1919377569","https://openalex.org/W3144288563","https://openalex.org/W3123907821","https://openalex.org/W2382319620","https://openalex.org/W2072180474"],"abstract_inverted_index":{"The":[0,61,83],"Internet":[1,20,59,108],"has":[2],"a":[3,89,100],"significant":[4],"impact":[5],"on":[6,50],"service":[7,39,78],"organizations":[8,105],"their":[9,104],"way":[10],"they":[11],"are":[12],"managed.":[13],"This":[14],"article":[15,84],"examines":[16],"the":[17,23,46,58,64,93,107],"role":[18,66],"of":[19,26,67,92],"in":[21,38,70,98,106],"moderating":[22],"relative":[24],"importance":[25],"various":[27],"stakeholders":[28,47,76],"such":[29],"as":[30],"customers,":[31],"suppliers,":[32],"distributors,":[33],"stockholders,":[34],"managers,":[35],"and":[36,53,73,97],"employees":[37],"management":[40,79,87],"environment.":[41],"A":[42],"detailed":[43],"analysis":[44,62],"to":[45,57,102],"involved":[48],"based":[49],"previous":[51],"studies":[52],"carrying":[54],"it":[55],"over":[56],"age.":[60],"highlights":[63],"changing":[65,94],"each":[68],"stakeholder":[69],"any":[71],"organization":[72],"how":[74],"these":[75],"influence":[77],"decisions":[80],"is":[81],"examined.":[82],"provides":[85],"today\u2019s":[86],"with":[88],"clear":[90],"vision":[91],"business":[95],"environments":[96],"devising":[99],"plan":[101],"lead":[103],"era.":[109]},"counts_by_year":[],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2016-06-24T00:00:00"}