{"id":"https://openalex.org/W2020945227","doi":"https://doi.org/10.4018/jeco.2005010104","title":"Sociotechnical Study of e-Business","display_name":"Sociotechnical Study of e-Business","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W2020945227","doi":"https://doi.org/10.4018/jeco.2005010104","mag":"2020945227"},"language":"en","primary_location":{"id":"doi:10.4018/jeco.2005010104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeco.2005010104","pdf_url":null,"source":{"id":"https://openalex.org/S96210769","display_name":"Journal of Electronic Commerce in Organizations","issn_l":"1539-2929","issn":["1539-2929","1539-2937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Electronic Commerce in Organizations","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109587578","display_name":"Chris Clegg","orcid":null},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Chris W. Clegg","raw_affiliation_strings":["University of Sheffield, UK","University of sheffield, UK"],"affiliations":[{"raw_affiliation_string":"University of Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]},{"raw_affiliation_string":"University of sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057683673","display_name":"Catherine J. Chu","orcid":"https://orcid.org/0000-0001-7670-9313"},"institutions":[{"id":"https://openalex.org/I909854389","display_name":"London School of Economics and Political Science","ror":"https://ror.org/0090zs177","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I909854389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Catherine Chu","raw_affiliation_strings":["London School of Economics, UK","#N#London School of Economics, UK#N#"],"affiliations":[{"raw_affiliation_string":"London School of Economics, UK","institution_ids":["https://openalex.org/I909854389"]},{"raw_affiliation_string":"#N#London School of Economics, UK#N#","institution_ids":["https://openalex.org/I909854389"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035563420","display_name":"Steve Smithson","orcid":null},"institutions":[{"id":"https://openalex.org/I909854389","display_name":"London School of Economics and Political Science","ror":"https://ror.org/0090zs177","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I909854389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Steve Smithson","raw_affiliation_strings":["London School of Economics, UK","#N#London School of Economics, UK#N#"],"affiliations":[{"raw_affiliation_string":"London School of Economics, UK","institution_ids":["https://openalex.org/I909854389"]},{"raw_affiliation_string":"#N#London School of Economics, UK#N#","institution_ids":["https://openalex.org/I909854389"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045992450","display_name":"Alan G. Henney","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Alan Henney","raw_affiliation_strings":["Independent Consultant, Manchester, UK"],"affiliations":[{"raw_affiliation_string":"Independent Consultant, Manchester, UK","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068703827","display_name":"Dianne Willis","orcid":null},"institutions":[{"id":"https://openalex.org/I84027002","display_name":"Leeds Beckett University","ror":"https://ror.org/02xsh5r57","country_code":"GB","type":"education","lineage":["https://openalex.org/I84027002"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Dianne Willis","raw_affiliation_strings":["Leeds Metropolitan University, UK"],"affiliations":[{"raw_affiliation_string":"Leeds Metropolitan University, UK","institution_ids":["https://openalex.org/I84027002"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004238134","display_name":"Peter Jagodzinski","orcid":null},"institutions":[{"id":"https://openalex.org/I897542642","display_name":"University of Plymouth","ror":"https://ror.org/008n7pv89","country_code":"GB","type":"education","lineage":["https://openalex.org/I897542642"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Peter Jagodzinski","raw_affiliation_strings":["Plymouth University, UK","Plymouth University; UK"],"affiliations":[{"raw_affiliation_string":"Plymouth University, UK","institution_ids":["https://openalex.org/I897542642"]},{"raw_affiliation_string":"Plymouth University; UK","institution_ids":["https://openalex.org/I897542642"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108628089","display_name":"Brian Hopkins","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Brian Hopkins","raw_affiliation_strings":["Independent Consultant, London, UK"],"affiliations":[{"raw_affiliation_string":"Independent Consultant, London, UK","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043709483","display_name":"Bel\u00e9n Icasati\u2012Johanson","orcid":null},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Belen Icasati-Johanson","raw_affiliation_strings":["University of Sheffield, UK","University of sheffield, UK"],"affiliations":[{"raw_affiliation_string":"University of Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]},{"raw_affiliation_string":"University of sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051268785","display_name":"Steven J. Fleck","orcid":"https://orcid.org/0000-0001-5370-2258"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Steven Fleck","raw_affiliation_strings":["University of Sheffield, UK","University of sheffield, UK"],"affiliations":[{"raw_affiliation_string":"University of Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]},{"raw_affiliation_string":"University of sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049715072","display_name":"J. E. Nicholls","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"John Nicholls","raw_affiliation_strings":["Independent Consultant, Oxford, UK"],"affiliations":[{"raw_affiliation_string":"Independent Consultant, Oxford, UK","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026137094","display_name":"Stuart Bennett","orcid":"https://orcid.org/0000-0002-1236-8916"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Stuart Bennett","raw_affiliation_strings":["University of Sheffield, UK","University of sheffield, UK"],"affiliations":[{"raw_affiliation_string":"University of Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]},{"raw_affiliation_string":"University of sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108810357","display_name":"Frank Land","orcid":null},"institutions":[{"id":"https://openalex.org/I909854389","display_name":"London School of Economics and Political Science","ror":"https://ror.org/0090zs177","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I909854389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Frank Land","raw_affiliation_strings":["London School of Economics, UK","#N#London School of Economics, UK#N#"],"affiliations":[{"raw_affiliation_string":"London School of Economics, UK","institution_ids":["https://openalex.org/I909854389"]},{"raw_affiliation_string":"#N#London School of Economics, UK#N#","institution_ids":["https://openalex.org/I909854389"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053633606","display_name":"Malcolm Peltu","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Malcolm Peltu","raw_affiliation_strings":["Independent Editor & Author, London, UK"],"affiliations":[{"raw_affiliation_string":"Independent Editor & Author, London, UK","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084388776","display_name":"Malcolm Patterson","orcid":"https://orcid.org/0000-0003-0984-3744"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Malcolm Patterson","raw_affiliation_strings":["University of Sheffield, UK","University of sheffield, UK"],"affiliations":[{"raw_affiliation_string":"University of Sheffield, UK","institution_ids":["https://openalex.org/I91136226"]},{"raw_affiliation_string":"University of sheffield, UK","institution_ids":["https://openalex.org/I91136226"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":14,"corresponding_author_ids":["https://openalex.org/A5109587578"],"corresponding_institution_ids":["https://openalex.org/I91136226"],"apc_list":null,"apc_paid":null,"fwci":5.6716,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.95503121,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"3","issue":"1","first_page":"53","last_page":"71"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9894999861717224,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9894999861717224,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9470999836921692,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.9542604088783264},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5758785009384155},{"id":"https://openalex.org/keywords/interview","display_name":"Interview","score":0.5606147050857544},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5339435935020447},{"id":"https://openalex.org/keywords/prime","display_name":"Prime (order theory)","score":0.5060850977897644},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.44722193479537964},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4347985088825226},{"id":"https://openalex.org/keywords/business-practice","display_name":"Business practice","score":0.43270963430404663},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.42154160141944885},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3973652720451355},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.37099266052246094},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.21615582704544067},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12920215725898743},{"id":"https://openalex.org/keywords/business-administration","display_name":"Business administration","score":0.12213954329490662}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.9542604088783264},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5758785009384155},{"id":"https://openalex.org/C24845683","wikidata":"https://www.wikidata.org/wiki/Q178651","display_name":"Interview","level":2,"score":0.5606147050857544},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5339435935020447},{"id":"https://openalex.org/C184992742","wikidata":"https://www.wikidata.org/wiki/Q7243229","display_name":"Prime (order theory)","level":2,"score":0.5060850977897644},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.44722193479537964},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4347985088825226},{"id":"https://openalex.org/C2994232177","wikidata":"https://www.wikidata.org/wiki/Q873451","display_name":"Business practice","level":2,"score":0.43270963430404663},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42154160141944885},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3973652720451355},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37099266052246094},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.21615582704544067},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12920215725898743},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.12213954329490662},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/jeco.2005010104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jeco.2005010104","pdf_url":null,"source":{"id":"https://openalex.org/S96210769","display_name":"Journal of Electronic Commerce in Organizations","issn_l":"1539-2929","issn":["1539-2929","1539-2937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Electronic Commerce in Organizations","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jeco00:v:3:y:2005:i:1:p:53-71","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jeco.2005010104","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5699999928474426,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W176301093","https://openalex.org/W256050635","https://openalex.org/W416397837","https://openalex.org/W1560139053","https://openalex.org/W1701997457","https://openalex.org/W1927227886","https://openalex.org/W1977306523","https://openalex.org/W1994913138","https://openalex.org/W2020095399","https://openalex.org/W2057037543","https://openalex.org/W2085056793","https://openalex.org/W2119748171","https://openalex.org/W2132447236","https://openalex.org/W2805160860","https://openalex.org/W2907162830"],"related_works":["https://openalex.org/W1980714815","https://openalex.org/W3133630643","https://openalex.org/W608490485","https://openalex.org/W2481729736","https://openalex.org/W4389636114","https://openalex.org/W2236208621","https://openalex.org/W2967475239","https://openalex.org/W4308919250","https://openalex.org/W3203106571","https://openalex.org/W3008518888"],"abstract_inverted_index":{"This":[0],"paper":[1],"reports":[2],"on":[3,92],"a":[4,102],"study":[5,21,96],"that":[6,32],"investigated":[7],"the":[8,20,27,37,63,68,75,98,107],"status":[9],"and":[10,29,36,58,80,86],"anticipated":[11],"development":[12],"of":[13,19,26,72,83,100,106,110],"e-Business":[14,61],"activity.":[15],"A":[16],"prime":[17],"aim":[18],"was":[22,49],"to":[23,39],"increase":[24],"understanding":[25],"human":[28],"organizational":[30],"issues":[31,77],"arise":[33],"with":[34],"e-Business,":[35,73],"extent":[38],"which":[40,51],"these":[41],"are":[42],"currently":[43],"addressed.":[44],"An":[45],"expert":[46],"panel":[47],"method":[48],"used,":[50],"involved":[52,113],"interviewing":[53],"70":[54],"leading":[55],"practitioners":[56],"of,":[57],"experts":[59],"in,":[60],"in":[62,114],"UK.":[64],"The":[65,88,95],"findings":[66,89],"identify":[67],"distinguishing":[69],"novel":[70],"features":[71],"highlight":[74],"key":[76],"it":[78],"raises,":[79],"provide":[81],"evidence":[82],"current":[84],"uptake":[85],"impacts.":[87],"include":[90],"ideas":[91],"good":[93],"practice.":[94],"emphasizes":[97],"importance":[99],"taking":[101],"holistic,":[103],"sociotechnical":[104],"view":[105],"complex":[108],"set":[109],"interrelated":[111],"changes":[112],"e-Business.":[115]},"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2016-06-24T00:00:00"}
