{"id":"https://openalex.org/W2046044324","doi":"https://doi.org/10.4018/jebr.2007010103","title":"Delivering Superior Customer Perceived Value in the Context of Network Effects","display_name":"Delivering Superior Customer Perceived Value in the Context of Network Effects","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W2046044324","doi":"https://doi.org/10.4018/jebr.2007010103","mag":"2046044324"},"language":"en","primary_location":{"id":"doi:10.4018/jebr.2007010103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jebr.2007010103","pdf_url":null,"source":{"id":"https://openalex.org/S77020770","display_name":"International Journal of E-Business Research","issn_l":"1548-1131","issn":["1548-1131","1548-114X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Business Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053417152","display_name":"Fan\u2010Chen Tseng","orcid":"https://orcid.org/0000-0002-9977-7199"},"institutions":[{"id":"https://openalex.org/I174748290","display_name":"Kainan University","ror":"https://ror.org/018p1hd91","country_code":"TW","type":"education","lineage":["https://openalex.org/I174748290"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Fan-Chen Tseng","raw_affiliation_strings":["Kainan University, Taiwan"],"affiliations":[{"raw_affiliation_string":"Kainan University, Taiwan","institution_ids":["https://openalex.org/I174748290"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085840539","display_name":"Ching\u2010I Teng","orcid":"https://orcid.org/0000-0002-3976-5399"},"institutions":[{"id":"https://openalex.org/I173093425","display_name":"Chang Gung University","ror":"https://ror.org/00d80zx46","country_code":"TW","type":"education","lineage":["https://openalex.org/I173093425"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ching-I Teng","raw_affiliation_strings":["Chang Gung University, Taiwan","[Chang Gung University, Taiwan]"],"affiliations":[{"raw_affiliation_string":"Chang Gung University, Taiwan","institution_ids":["https://openalex.org/I173093425"]},{"raw_affiliation_string":"[Chang Gung University, Taiwan]","institution_ids":["https://openalex.org/I173093425"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047987965","display_name":"David M. Chiang","orcid":null},"institutions":[{"id":"https://openalex.org/I16733864","display_name":"National Taiwan University","ror":"https://ror.org/05bqach95","country_code":"TW","type":"education","lineage":["https://openalex.org/I16733864"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"David M. Chiang","raw_affiliation_strings":["National Taiwan University, Taiwan"],"affiliations":[{"raw_affiliation_string":"National Taiwan University, Taiwan","institution_ids":["https://openalex.org/I16733864"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5053417152"],"corresponding_institution_ids":["https://openalex.org/I174748290"],"apc_list":null,"apc_paid":null,"fwci":6.9506,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.96482525,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"3","issue":"1","first_page":"41","last_page":"50"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12659","display_name":"Innovation Diffusion and Forecasting","score":0.9896000027656555,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.975600004196167,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/competitor-analysis","display_name":"Competitor analysis","score":0.800431489944458},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6258454918861389},{"id":"https://openalex.org/keywords/value-network","display_name":"Value network","score":0.6070970892906189},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5888136029243469},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5730368494987488},{"id":"https://openalex.org/keywords/customer-lifetime-value","display_name":"Customer lifetime value","score":0.4757102131843567},{"id":"https://openalex.org/keywords/customer-retention","display_name":"Customer retention","score":0.4503452181816101},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.4410621225833893},{"id":"https://openalex.org/keywords/customer-value","display_name":"Customer value","score":0.43638676404953003},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4163963496685028},{"id":"https://openalex.org/keywords/network-effect","display_name":"Network effect","score":0.410083144903183},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.3301912546157837},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.28492915630340576},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.17396235466003418},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.15563422441482544},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.13294881582260132},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.09155488014221191}],"concepts":[{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.800431489944458},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6258454918861389},{"id":"https://openalex.org/C89249532","wikidata":"https://www.wikidata.org/wiki/Q7912758","display_name":"Value network","level":3,"score":0.6070970892906189},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5888136029243469},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5730368494987488},{"id":"https://openalex.org/C130721881","wikidata":"https://www.wikidata.org/wiki/Q1146253","display_name":"Customer lifetime value","level":5,"score":0.4757102131843567},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.4503452181816101},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4410621225833893},{"id":"https://openalex.org/C2985066332","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Customer value","level":3,"score":0.43638676404953003},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4163963496685028},{"id":"https://openalex.org/C96219163","wikidata":"https://www.wikidata.org/wiki/Q649124","display_name":"Network effect","level":2,"score":0.410083144903183},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.3301912546157837},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28492915630340576},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17396235466003418},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.15563422441482544},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.13294881582260132},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.09155488014221191},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.4018/jebr.2007010103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/jebr.2007010103","pdf_url":null,"source":{"id":"https://openalex.org/S77020770","display_name":"International Journal of E-Business Research","issn_l":"1548-1131","issn":["1548-1131","1548-114X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Business Research","raw_type":"journal-article"},{"id":"pmh:oai:140.112.114.62:246246/83560","is_oa":false,"landing_page_url":"http://ntur.lib.ntu.edu.tw//handle/246246/83560","pdf_url":null,"source":{"id":"https://openalex.org/S4306402491","display_name":"NTUR (\u81fa\u7063\u6a5f\u69cb\u5178\u85cf)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I16733864","host_organization_name":"National Taiwan University","host_organization_lineage":["https://openalex.org/I16733864"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""},{"id":"pmh:oai:RePEc:igg:jebr00:v:3:y:2007:i:1:p:41-50","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jebr.2007010103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321040","display_name":"National Science Council","ror":"https://ror.org/02kv4zf79"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W1583839029","https://openalex.org/W1965868661","https://openalex.org/W1968863552","https://openalex.org/W1983517568","https://openalex.org/W1989218902","https://openalex.org/W2025674494","https://openalex.org/W2045557679","https://openalex.org/W2079819171","https://openalex.org/W2131439193","https://openalex.org/W2143247432","https://openalex.org/W3021750248"],"related_works":["https://openalex.org/W4205797001","https://openalex.org/W4242599341","https://openalex.org/W3124907693","https://openalex.org/W2142049235","https://openalex.org/W3211354923","https://openalex.org/W4210844823","https://openalex.org/W4327791334","https://openalex.org/W199631057","https://openalex.org/W2141355378","https://openalex.org/W2616747235"],"abstract_inverted_index":{"Network":[0],"effect":[1,31],"refers":[2],"to":[3,11,22,75,79,82],"the":[4,7,16,29,33,38,42,68,93,115],"phenomenon":[5],"that":[6,23],"value":[8,78,113,129],"of":[9,19,28,117],"connecting":[10],"a":[12,49,70,88],"network":[13,30,45,63,98,118],"depends":[14],"on":[15,101],"present":[17],"number":[18],"customers":[20,80],"connected":[21],"network.":[24],"The":[25],"self-reinforcement":[26],"characteristic":[27],"strengthens":[32],"strong":[34],"firms":[35],"and":[36,130],"weakens":[37],"weak":[39],"firms.":[40],"In":[41],"extreme":[43],"form,":[44],"effects":[46],"may":[47],"produce":[48],"winner-take-all":[50],"market.":[51],"Therefore,":[52],"competitive":[53],"strategies":[54],"are":[55,138],"critical":[56],"for":[57,91,140],"companies":[58,108],"in":[59,67,114],"markets":[60],"characterized":[61,96],"by":[62,97],"effects.":[64,99,119],"To":[65],"succeed":[66],"market,":[69],"firm":[71],"must":[72],"be":[73],"able":[74],"deliver":[76,110],"superior":[77,111],"compared":[81],"its":[83],"competitors.":[84],"This":[85,120],"study":[86,105,121],"proposes":[87,122],"conceptual":[89],"model":[90],"describing":[92],"market":[94],"situations":[95],"Based":[100],"this":[102,104],"model,":[103],"clarifies":[106],"how":[107],"can":[109],"customer":[112,128,133],"context":[116],"two":[123,143],"major":[124],"approaches:":[125],"increasing":[126],"total":[127,132],"reducing":[131],"costs.":[134],"Various":[135],"practical":[136],"methods":[137],"proposed":[139],"implementing":[141],"these":[142],"approaches.":[144]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}