{"id":"https://openalex.org/W3122632916","doi":"https://doi.org/10.4018/irmj.2021010101","title":"A Study of the Factors That Influence the Willingness of Users to Leave Comments on E-Commerce Platforms","display_name":"A Study of the Factors That Influence the Willingness of Users to Leave Comments on E-Commerce Platforms","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3122632916","doi":"https://doi.org/10.4018/irmj.2021010101","mag":"3122632916"},"language":"en","primary_location":{"id":"doi:10.4018/irmj.2021010101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/irmj.2021010101","pdf_url":null,"source":{"id":"https://openalex.org/S114639657","display_name":"Information Resources Management Journal","issn_l":"1040-1628","issn":["1040-1628","1533-7979"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Resources Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034218694","display_name":"Pinghao Ye","orcid":"https://orcid.org/0000-0002-0822-7950"},"institutions":[{"id":"https://openalex.org/I4210111616","display_name":"Wuhan Business University","ror":"https://ror.org/0282ggx30","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210111616"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Pinghao Ye","raw_affiliation_strings":["Wuhan Business University, China"],"raw_orcid":"https://orcid.org/0000-0002-0822-7950","affiliations":[{"raw_affiliation_string":"Wuhan Business University, China","institution_ids":["https://openalex.org/I4210111616"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102017390","display_name":"Liqiong Liu","orcid":"https://orcid.org/0000-0003-1657-4626"},"institutions":[{"id":"https://openalex.org/I4210111616","display_name":"Wuhan Business University","ror":"https://ror.org/0282ggx30","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210111616"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Liqiong Liu","raw_affiliation_strings":["Wuhan Business University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wuhan Business University, China","institution_ids":["https://openalex.org/I4210111616"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5034218694"],"corresponding_institution_ids":["https://openalex.org/I4210111616"],"apc_list":null,"apc_paid":null,"fwci":0.3797,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.6831333,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"34","issue":"1","first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reciprocity","display_name":"Reciprocity (cultural anthropology)","score":0.7187644243240356},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.6525314450263977},{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.6520572900772095},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6390482187271118},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.6295666694641113},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.49729612469673157},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3677466809749603},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3125099539756775},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1671258509159088},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.14340746402740479}],"concepts":[{"id":"https://openalex.org/C169903001","wikidata":"https://www.wikidata.org/wiki/Q3264987","display_name":"Reciprocity (cultural anthropology)","level":2,"score":0.7187644243240356},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.6525314450263977},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.6520572900772095},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6390482187271118},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.6295666694641113},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.49729612469673157},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3677466809749603},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3125099539756775},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1671258509159088},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14340746402740479},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/irmj.2021010101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/irmj.2021010101","pdf_url":null,"source":{"id":"https://openalex.org/S114639657","display_name":"Information Resources Management Journal","issn_l":"1040-1628","issn":["1040-1628","1533-7979"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Resources Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:rmj000:v:34:y:2021:i:1:p:1-18","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IRMJ.2021010101","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W1130813113","https://openalex.org/W1565831494","https://openalex.org/W1695606237","https://openalex.org/W1970012040","https://openalex.org/W1983220237","https://openalex.org/W1993879187","https://openalex.org/W2002725950","https://openalex.org/W2022467844","https://openalex.org/W2046854991","https://openalex.org/W2085756167","https://openalex.org/W2108183214","https://openalex.org/W2111995023","https://openalex.org/W2131821896","https://openalex.org/W2149604201","https://openalex.org/W2153665380","https://openalex.org/W2167325287","https://openalex.org/W2295858177","https://openalex.org/W2346631643","https://openalex.org/W2402101012","https://openalex.org/W2594017134","https://openalex.org/W2601740289","https://openalex.org/W2709693988","https://openalex.org/W2780913480","https://openalex.org/W2809672241","https://openalex.org/W2940523670","https://openalex.org/W2969995603","https://openalex.org/W3121284197","https://openalex.org/W3122657203","https://openalex.org/W3147795728","https://openalex.org/W3189333272"],"related_works":["https://openalex.org/W2366107444","https://openalex.org/W2303173273","https://openalex.org/W2024934382","https://openalex.org/W2513767888","https://openalex.org/W4388145910","https://openalex.org/W3147308590","https://openalex.org/W1976205134","https://openalex.org/W1528049813","https://openalex.org/W3123685966","https://openalex.org/W2413022874"],"abstract_inverted_index":{"This":[0,97],"study":[1,98],"aims":[2],"to":[3,14,18,43,70,108,112],"better":[4,101],"understand":[5,102],"the":[6,25,68,76,89],"elements":[7],"of":[8,27],"e-commerce":[9],"platforms":[10],"that":[11,53,72,85],"cause":[12],"users":[13,104],"be":[15],"more":[16,106],"willing":[17],"leave":[19,109],"behind":[20],"comments.":[21,38],"The":[22],"authors":[23],"summarize":[24],"literature":[26],"influencing":[28,33],"factors":[29],"and":[30,59,81,84,94],"construct":[31],"an":[32],"factor":[34],"model":[35],"for":[36,46],"user":[37,54],"Self-expression":[39],"questionnaires":[40],"were":[41],"used":[42],"provide":[44],"data":[45],"structural":[47],"equation":[48],"modeling":[49],"(SEM).":[50],"They":[51],"found":[52],"reputation,":[55],"perceived":[56],"moral":[57,79],"responsibility,":[58],"emotional":[60,95],"tendency":[61],"each":[62],"exert":[63],"a":[64],"positive":[65],"impact":[66],"on":[67],"willingness":[69],"comment;":[71],"reciprocity":[73],"psychology":[74],"moderates":[75,88],"correlation":[77,90],"between":[78,91],"responsibility":[80],"commenting":[82],"willingness;":[83],"platform":[86],"feedback":[87],"economic":[92],"reward":[93],"tendency.":[96],"helps":[99],"merchants":[100],"when":[103],"are":[105],"likely":[107],"comments":[110],"helpful":[111],"improving":[113],"customer":[114],"satisfaction":[115],"levels.":[116]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}