{"id":"https://openalex.org/W2020660176","doi":"https://doi.org/10.4018/irmj.2002040103","title":"Impact of User Satisfaction and Trust on Virtual Team Members","display_name":"Impact of User Satisfaction and Trust on Virtual Team Members","publication_year":2002,"publication_date":"2002-04-01","ids":{"openalex":"https://openalex.org/W2020660176","doi":"https://doi.org/10.4018/irmj.2002040103","mag":"2020660176"},"language":"en","primary_location":{"id":"doi:10.4018/irmj.2002040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/irmj.2002040103","pdf_url":null,"source":{"id":"https://openalex.org/S114639657","display_name":"Information Resources Management Journal","issn_l":"1040-1628","issn":["1040-1628","1533-7979"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Resources Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032861992","display_name":"Sidney A. Morris","orcid":"https://orcid.org/0000-0002-0361-576X"},"institutions":[{"id":"https://openalex.org/I169615421","display_name":"Middle Tennessee State University","ror":"https://ror.org/02n1hzn07","country_code":"US","type":"education","lineage":["https://openalex.org/I169615421"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Steven A. Morris","raw_affiliation_strings":["Middle Tennessee State University, USA"],"affiliations":[{"raw_affiliation_string":"Middle Tennessee State University, USA","institution_ids":["https://openalex.org/I169615421"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045889820","display_name":"Thomas E. Marshall","orcid":"https://orcid.org/0000-0002-7586-8870"},"institutions":[{"id":"https://openalex.org/I82497590","display_name":"Auburn University","ror":"https://ror.org/02v80fc35","country_code":"US","type":"education","lineage":["https://openalex.org/I82497590"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Thomas E. Marshall","raw_affiliation_strings":["Auburn University, USA"],"affiliations":[{"raw_affiliation_string":"Auburn University, USA","institution_ids":["https://openalex.org/I82497590"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110885212","display_name":"R. Kelly Rainer","orcid":null},"institutions":[{"id":"https://openalex.org/I82497590","display_name":"Auburn University","ror":"https://ror.org/02v80fc35","country_code":"US","type":"education","lineage":["https://openalex.org/I82497590"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"R. Kelly Rainer Jr.","raw_affiliation_strings":["Auburn University, USA"],"affiliations":[{"raw_affiliation_string":"Auburn University, USA","institution_ids":["https://openalex.org/I82497590"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5032861992"],"corresponding_institution_ids":["https://openalex.org/I169615421"],"apc_list":null,"apc_paid":null,"fwci":7.0957,"has_fulltext":false,"cited_by_count":94,"citation_normalized_percentile":{"value":0.96913947,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"15","issue":"2","first_page":"22","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/operationalization","display_name":"Operationalization","score":0.6645698547363281},{"id":"https://openalex.org/keywords/virtual-team","display_name":"Virtual team","score":0.646235466003418},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6162601709365845},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.5368142127990723},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.5142893195152283},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"User satisfaction","score":0.4898082911968231},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.4880019724369049},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"Job satisfaction","score":0.48370248079299927},{"id":"https://openalex.org/keywords/mass-customization","display_name":"Mass customization","score":0.4345744848251343},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.39699608087539673},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3499680459499359},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2851271629333496},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.22696933150291443},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.14570388197898865},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.12207821011543274}],"concepts":[{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.6645698547363281},{"id":"https://openalex.org/C2776647852","wikidata":"https://www.wikidata.org/wiki/Q547608","display_name":"Virtual team","level":2,"score":0.646235466003418},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6162601709365845},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.5368142127990723},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.5142893195152283},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.4898082911968231},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.4880019724369049},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.48370248079299927},{"id":"https://openalex.org/C72414096","wikidata":"https://www.wikidata.org/wiki/Q1367461","display_name":"Mass customization","level":3,"score":0.4345744848251343},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39699608087539673},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3499680459499359},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2851271629333496},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.22696933150291443},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.14570388197898865},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.12207821011543274},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/irmj.2002040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/irmj.2002040103","pdf_url":null,"source":{"id":"https://openalex.org/S114639657","display_name":"Information Resources Management Journal","issn_l":"1040-1628","issn":["1040-1628","1533-7979"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Resources Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:rmj000:v:15:y:2002:i:2:p:22-30","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/irmj.2002040103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W64211253","https://openalex.org/W163832182","https://openalex.org/W176976165","https://openalex.org/W586396045","https://openalex.org/W1484864026","https://openalex.org/W1533217779","https://openalex.org/W1555488981","https://openalex.org/W1557638806","https://openalex.org/W1639185104","https://openalex.org/W1954663826","https://openalex.org/W1961867604","https://openalex.org/W1965995011","https://openalex.org/W1966252298","https://openalex.org/W1968048691","https://openalex.org/W1970514670","https://openalex.org/W1975458775","https://openalex.org/W1977465274","https://openalex.org/W1977498390","https://openalex.org/W1977894026","https://openalex.org/W1981021355","https://openalex.org/W1987636337","https://openalex.org/W1995687919","https://openalex.org/W2019713891","https://openalex.org/W2022623845","https://openalex.org/W2057012437","https://openalex.org/W2060312376","https://openalex.org/W2080100756","https://openalex.org/W2098066594","https://openalex.org/W2102796456","https://openalex.org/W2105292855","https://openalex.org/W2118171434","https://openalex.org/W2136348755","https://openalex.org/W2145901869","https://openalex.org/W2169138358","https://openalex.org/W2341853976","https://openalex.org/W3121673887","https://openalex.org/W3124865537","https://openalex.org/W3215220693"],"related_works":["https://openalex.org/W2944277854","https://openalex.org/W2258359646","https://openalex.org/W2493324121","https://openalex.org/W4210958110","https://openalex.org/W2483613126","https://openalex.org/W4234402960","https://openalex.org/W4386824558","https://openalex.org/W4210994448","https://openalex.org/W2097838441","https://openalex.org/W204135935"],"abstract_inverted_index":{"Pressured":[0],"by":[1,32],"the":[2,51,63,66,76,84,127,137,144,148],"growing":[3],"need":[4],"for":[5],"fast":[6],"response":[7],"times,":[8],"mass":[9],"customization,":[10],"and":[11,56,80,99,143],"globalization,":[12],"many":[13],"organizations":[14,125],"are":[15,101],"turning":[16],"to":[17,35,47,104,116],"flexible":[18],"organizational":[19],"forms,":[20],"such":[21],"as":[22],"virtual":[23,88,108,132,153],"teams.":[24],"Virtual":[25,42],"teams":[26,43,133,154],"consist":[27],"of":[28,38,53,87,129,139],"cooperative":[29],"relationships":[30],"supported":[31],"information":[33,54,69,149],"technology":[34,55,70,150],"overcome":[36],"limitations":[37],"time":[39],"and/or":[40],"location.":[41],"require":[44],"their":[45],"members":[46],"rely":[48],"heavily":[49],"on":[50,68,83,151],"use":[52,112],"trust":[57,81,100,140],"in":[58,72,107],"coworkers.":[59],"This":[60],"study":[61,74,92],"investigates":[62],"impacts":[64],"that":[65,95,124],"reliance":[67],"(operationalized":[71],"our":[73],"via":[75],"user":[77,97],"satisfaction":[78,86,98,106,146],"construct)":[79],"have":[82],"job":[85,105],"team":[89],"members.":[90],"The":[91],"findings":[93,122],"reveal":[94],"both":[96,136],"positively":[102],"related":[103],"teams,":[109],"while":[110],"system":[111],"was":[113],"not":[114],"found":[115],"play":[117],"a":[118],"significant":[119],"role.":[120],"These":[121],"emphasize":[123],"seeking":[126],"benefits":[128],"flexible,":[130],"IT-enabled":[131],"must":[134],"consider":[135],"level":[138],"among":[141],"colleagues,":[142],"users\u2019":[145],"with":[147],"which":[152],"rely.":[155]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":3},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":8},{"year":2012,"cited_by_count":10}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}