{"id":"https://openalex.org/W3033231866","doi":"https://doi.org/10.4018/ijwltt.2020070101","title":"Towards an E-Learning Support Strategy for the Retail Sector in South Africa","display_name":"Towards an E-Learning Support Strategy for the Retail Sector in South Africa","publication_year":2020,"publication_date":"2020-06-02","ids":{"openalex":"https://openalex.org/W3033231866","doi":"https://doi.org/10.4018/ijwltt.2020070101","mag":"3033231866"},"language":"en","primary_location":{"id":"doi:10.4018/ijwltt.2020070101","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijwltt.2020070101","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=256517&isxn=9781799803980","source":{"id":"https://openalex.org/S76665588","display_name":"International Journal of Web-Based Learning and Teaching Technologies","issn_l":"1548-1093","issn":["1548-1093","1548-1107"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web-Based Learning and Teaching Technologies","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=256517&isxn=9781799803980","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012607965","display_name":"Jonathan M. Aspeling","orcid":null},"institutions":[{"id":"https://openalex.org/I159253421","display_name":"Cape Peninsula University of Technology","ror":"https://ror.org/056e9h402","country_code":"ZA","type":"education","lineage":["https://openalex.org/I159253421"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"Jonathan M. Aspeling","raw_affiliation_strings":["Cape Peninsula University of Technology, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cape Peninsula University of Technology, South Africa","institution_ids":["https://openalex.org/I159253421"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008332931","display_name":"Roger Mason","orcid":"https://orcid.org/0000-0001-7927-1767"},"institutions":[{"id":"https://openalex.org/I159253421","display_name":"Cape Peninsula University of Technology","ror":"https://ror.org/056e9h402","country_code":"ZA","type":"education","lineage":["https://openalex.org/I159253421"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Roger B. Mason","raw_affiliation_strings":["Cape Peninsula University of Technology, South Africa"],"raw_orcid":"https://orcid.org/0000-0001-7927-1767","affiliations":[{"raw_affiliation_string":"Cape Peninsula University of Technology, South Africa","institution_ids":["https://openalex.org/I159253421"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5012607965"],"corresponding_institution_ids":["https://openalex.org/I159253421"],"apc_list":null,"apc_paid":null,"fwci":0.9273,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.80406213,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"15","issue":"3","first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13964","display_name":"Educational Technology and Optimization","score":0.911300003528595,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workforce","display_name":"Workforce","score":0.719954252243042},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5507869124412537},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.511746883392334},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.468921959400177},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.44959086179733276},{"id":"https://openalex.org/keywords/workforce-development","display_name":"Workforce development","score":0.4365249276161194},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4333626627922058},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.39252421259880066},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22445976734161377},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.16088908910751343},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.15345138311386108},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.13594448566436768}],"concepts":[{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.719954252243042},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5507869124412537},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.511746883392334},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.468921959400177},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.44959086179733276},{"id":"https://openalex.org/C2779968149","wikidata":"https://www.wikidata.org/wiki/Q8034851","display_name":"Workforce development","level":3,"score":0.4365249276161194},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4333626627922058},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39252421259880066},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22445976734161377},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.16088908910751343},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.15345138311386108},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.13594448566436768},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijwltt.2020070101","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijwltt.2020070101","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=256517&isxn=9781799803980","source":{"id":"https://openalex.org/S76665588","display_name":"International Journal of Web-Based Learning and Teaching Technologies","issn_l":"1548-1093","issn":["1548-1093","1548-1107"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web-Based Learning and Teaching Technologies","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jwltt0:v:15:y:2020:i:3:p:1-18","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJWLTT.2020070101","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.4018/ijwltt.2020070101","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijwltt.2020070101","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=256517&isxn=9781799803980","source":{"id":"https://openalex.org/S76665588","display_name":"International Journal of Web-Based Learning and Teaching Technologies","issn_l":"1548-1093","issn":["1548-1093","1548-1107"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web-Based Learning and Teaching Technologies","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3033231866.pdf","grobid_xml":"https://content.openalex.org/works/W3033231866.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W579550554","https://openalex.org/W625977469","https://openalex.org/W1507335127","https://openalex.org/W1530981237","https://openalex.org/W2016147945","https://openalex.org/W2036297852","https://openalex.org/W2043168613","https://openalex.org/W2062248081","https://openalex.org/W2159158779","https://openalex.org/W2210107060","https://openalex.org/W2335694045"],"related_works":["https://openalex.org/W2094416892","https://openalex.org/W2091134903","https://openalex.org/W93508136","https://openalex.org/W2535586030","https://openalex.org/W1977185430","https://openalex.org/W2006456755","https://openalex.org/W214055459","https://openalex.org/W2936923899","https://openalex.org/W4312126242","https://openalex.org/W2924356687"],"abstract_inverted_index":{"E-learning":[0],"is":[1],"of":[2,28,33,41,97],"increasing":[3],"importance":[4],"in":[5,49,77],"delivering":[6],"flexible":[7],"and":[8,22,38,43,57,63,66,69,95],"distributed":[9],"programmes":[10],"for":[11,99],"workforce":[12],"skill":[13],"development":[14],"such":[15],"as":[16],"induction,":[17],"product":[18],"knowledge,":[19],"systems":[20],"compliance,":[21],"customer":[23],"service.":[24],"This":[25],"research":[26,46],"consists":[27],"a":[29,39],"desktop":[30],"exploratory":[31],"review":[32],"e-learning":[34,48,79,98],"concepts,":[35],"policies,":[36],"surveys,":[37],"set":[40],"proposals":[42],"recommendations":[44,90],"from":[45],"into":[47],"the":[50,92,100],"retail":[51,101],"sector.":[52],"The":[53,86],"article":[54],"presents":[55],"international":[56],"local":[58],"experience,":[59],"relevant":[60],"post-school":[61],"education":[62],"training":[64],"policies":[65],"key":[67],"variables":[68],"themes":[70],"that":[71],"impact":[72],"on":[73],"e-learning.":[74,108],"Institutional":[75],"approaches":[76],"supporting":[78],"within":[80],"different":[81],"countries":[82],"are":[83,88],"also":[84],"contrasted.":[85],"outcomes":[87],"general":[89],"regarding":[91],"focus,":[93],"alignment":[94],"integration":[96],"sector,":[102],"with":[103],"activities":[104],"proposed":[105],"to":[106],"support":[107]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2021,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}