{"id":"https://openalex.org/W3198524081","doi":"https://doi.org/10.4018/ijthi.2021100102","title":"Empirical Investigation of Factors That Influence Website Performance","display_name":"Empirical Investigation of Factors That Influence Website Performance","publication_year":2021,"publication_date":"2021-09-07","ids":{"openalex":"https://openalex.org/W3198524081","doi":"https://doi.org/10.4018/ijthi.2021100102","mag":"3198524081"},"language":"en","primary_location":{"id":"doi:10.4018/ijthi.2021100102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijthi.2021100102","pdf_url":null,"source":{"id":"https://openalex.org/S130700065","display_name":"International Journal of Technology and Human Interaction","issn_l":"1548-3908","issn":["1548-3908","1548-3916"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Technology and Human Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014606643","display_name":"Efosa C. Idemudia","orcid":null},"institutions":[{"id":"https://openalex.org/I9508535","display_name":"Arkansas Tech University","ror":"https://ror.org/03bahkk91","country_code":"US","type":"education","lineage":["https://openalex.org/I9508535"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Efosa C. Idemudia","raw_affiliation_strings":["Arkansas Tech University, College of Business, Russellville, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Arkansas Tech University, College of Business, Russellville, USA","institution_ids":["https://openalex.org/I9508535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081015649","display_name":"Mahesh S. Raisinghani","orcid":"https://orcid.org/0000-0002-5074-0686"},"institutions":[{"id":"https://openalex.org/I150913223","display_name":"Texas Woman's University","ror":"https://ror.org/04dyzkj40","country_code":"US","type":"education","lineage":["https://openalex.org/I150913223"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Mahesh S. Raisinghani","raw_affiliation_strings":["Texas Woman's University, College of Business, Denton, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Texas Woman's University, College of Business, Denton, USA","institution_ids":["https://openalex.org/I150913223"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004959917","display_name":"Ogechi Adeola","orcid":"https://orcid.org/0000-0001-7451-511X"},"institutions":[{"id":"https://openalex.org/I64032852","display_name":"Pan-Atlantic University","ror":"https://ror.org/02tythz78","country_code":"NG","type":"education","lineage":["https://openalex.org/I64032852"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Ogechi Adeola","raw_affiliation_strings":["Lagos Business School, Pan-Atlantic University, Ajah, Nigeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lagos Business School, Pan-Atlantic University, Ajah, Nigeria","institution_ids":["https://openalex.org/I64032852"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065797163","display_name":"Wang Fen","orcid":"https://orcid.org/0000-0002-4854-3114"},"institutions":[{"id":"https://openalex.org/I29867402","display_name":"Central Washington University","ror":"https://ror.org/049c8eh51","country_code":"US","type":"education","lineage":["https://openalex.org/I29867402"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Fen Wang","raw_affiliation_strings":["Central Washington University, Ellensburg, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Central Washington University, Ellensburg, USA","institution_ids":["https://openalex.org/I29867402"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5081015649"],"corresponding_institution_ids":["https://openalex.org/I150913223"],"apc_list":null,"apc_paid":null,"fwci":0.5057,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.84031741,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":95},"biblio":{"volume":"17","issue":"4","first_page":"19","last_page":"34"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9908000230789185,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.7546881437301636},{"id":"https://openalex.org/keywords/page-view","display_name":"Page view","score":0.5843193531036377},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5402341485023499},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5068972706794739},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.5016343593597412},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4747377038002014},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4733871519565582},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4619946777820587},{"id":"https://openalex.org/keywords/market-share","display_name":"Market share","score":0.43982958793640137},{"id":"https://openalex.org/keywords/web-page","display_name":"Web page","score":0.39966291189193726},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.36615073680877686},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.32384997606277466},{"id":"https://openalex.org/keywords/web-development","display_name":"Web development","score":0.137649804353714},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.10638982057571411}],"concepts":[{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.7546881437301636},{"id":"https://openalex.org/C103645729","wikidata":"https://www.wikidata.org/wiki/Q911187","display_name":"Page view","level":5,"score":0.5843193531036377},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5402341485023499},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5068972706794739},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5016343593597412},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4747377038002014},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4733871519565582},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4619946777820587},{"id":"https://openalex.org/C16051113","wikidata":"https://www.wikidata.org/wiki/Q828814","display_name":"Market share","level":2,"score":0.43982958793640137},{"id":"https://openalex.org/C21959979","wikidata":"https://www.wikidata.org/wiki/Q36774","display_name":"Web page","level":2,"score":0.39966291189193726},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.36615073680877686},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.32384997606277466},{"id":"https://openalex.org/C79373723","wikidata":"https://www.wikidata.org/wiki/Q386275","display_name":"Web development","level":3,"score":0.137649804353714},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.10638982057571411},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C173576120","wikidata":"https://www.wikidata.org/wiki/Q2641220","display_name":"Static web page","level":4,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijthi.2021100102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijthi.2021100102","pdf_url":null,"source":{"id":"https://openalex.org/S130700065","display_name":"International Journal of Technology and Human Interaction","issn_l":"1548-3908","issn":["1548-3908","1548-3916"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Technology and Human Interaction","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jthi00:v:17:y:2021:i:4:p:19-34","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJTHI.2021100102","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W1487531252","https://openalex.org/W1656799435","https://openalex.org/W1947927386","https://openalex.org/W1968374003","https://openalex.org/W1985119214","https://openalex.org/W1998567582","https://openalex.org/W2000432868","https://openalex.org/W2040173483","https://openalex.org/W2042207422","https://openalex.org/W2051749914","https://openalex.org/W2053930758","https://openalex.org/W2083972068","https://openalex.org/W2087194825","https://openalex.org/W2094448270","https://openalex.org/W2095536037","https://openalex.org/W2098989909","https://openalex.org/W2099475288","https://openalex.org/W2181240168","https://openalex.org/W2338213408","https://openalex.org/W2342281051","https://openalex.org/W2404907523","https://openalex.org/W2766525624","https://openalex.org/W2766936398","https://openalex.org/W2800742468","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2166269909","https://openalex.org/W2734818785","https://openalex.org/W2552270810","https://openalex.org/W2112161338","https://openalex.org/W1998900697","https://openalex.org/W158130761","https://openalex.org/W2346384915","https://openalex.org/W2045069236","https://openalex.org/W4200180345","https://openalex.org/W1979144454"],"abstract_inverted_index":{"Rapid":[0],"advancements":[1],"in":[2],"digital":[3],"technology":[4],"have":[5,17,146,156],"had":[6],"a":[7,63,147],"significant":[8,150],"influence":[9,78,114],"on":[10,39,59,74,123,129,140,152],"businesses'":[11],"websites.":[12],"Organizations":[13],"with":[14],"well-designed":[15],"websites":[16,40],"the":[18,75,91,113],"potential":[19],"of":[20,36,67,95,115],"attracting":[21,46],"customers,":[22],"generating":[23,49],"revenues,":[24,50],"and":[25,41,52,86,93,107,126,143,149,155,158],"increasing":[26],"market":[27],"share.":[28],"Nevertheless,":[29],"many":[30],"organizations":[31],"that":[32,77,135],"are":[33,44,101],"investing":[34],"billions":[35],"US":[37],"dollars":[38],"page":[42,116,119],"development":[43],"not":[45],"customers":[47],"or":[48],"incomes,":[51],"profits":[53],"as":[54,62],"expected.":[55],"The":[56,70,110,132],"study":[57,133],"focuses":[58],"bounce":[60,79,130,153],"rate":[61,80,154],"key":[64],"performance":[65],"measure":[66],"website":[68],"effectiveness.":[69],"research":[71,159],"focus":[72],"is":[73],"factors":[76],"to":[81,84,89,103],"provide":[82],"insights":[83],"advertisers":[85],"websites'":[87],"designers":[88],"predict":[90],"effectiveness":[92],"quality":[94],"online":[96,108],"advertisements":[97],"before":[98],"these":[99],"ads":[100],"shown":[102],"both":[104],"web":[105],"users":[106],"visitors.":[109],"authors":[111],"investigated":[112],"view,":[117,120],"unique":[118,136],"average":[121,138],"time":[122,139],"page,":[124,141],"entrances,":[125],"percent":[127,144],"exit":[128,145],"rate.":[131],"shows":[134],"pageviews,":[137],"entrance,":[142],"positive":[148],"effect":[151],"practical":[157],"implications.":[160]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}