{"id":"https://openalex.org/W1982527031","doi":"https://doi.org/10.4018/ijthi.2015010101","title":"IT Pay-Off","display_name":"IT Pay-Off","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W1982527031","doi":"https://doi.org/10.4018/ijthi.2015010101","mag":"1982527031"},"language":"en","primary_location":{"id":"doi:10.4018/ijthi.2015010101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijthi.2015010101","pdf_url":null,"source":{"id":"https://openalex.org/S130700065","display_name":"International Journal of Technology and Human Interaction","issn_l":"1548-3908","issn":["1548-3908","1548-3916"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Technology and Human Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111496775","display_name":"Probir Banerjee","orcid":null},"institutions":[{"id":"https://openalex.org/I96413208","display_name":"Swinburne University of Technology Sarawak Campus","ror":"https://ror.org/014cjmc76","country_code":"MY","type":"education","lineage":["https://openalex.org/I57093077","https://openalex.org/I96413208"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Probir Kumar Banerjee","raw_affiliation_strings":["Swinburne University of Technology, Sarawak, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Swinburne University of Technology, Sarawak, Malaysia","institution_ids":["https://openalex.org/I96413208"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5111496775"],"corresponding_institution_ids":["https://openalex.org/I96413208"],"apc_list":null,"apc_paid":null,"fwci":0.5315,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.73434125,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"11","issue":"1","first_page":"1","last_page":"16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9796000123023987,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.7467496395111084},{"id":"https://openalex.org/keywords/return-on-investment","display_name":"Return on investment","score":0.6957516670227051},{"id":"https://openalex.org/keywords/liberian-dollar","display_name":"Liberian dollar","score":0.6035731434822083},{"id":"https://openalex.org/keywords/investment","display_name":"Investment (military)","score":0.5936087965965271},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5211206078529358},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.520908534526825},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.44882872700691223},{"id":"https://openalex.org/keywords/stakeholder-theory","display_name":"Stakeholder theory","score":0.436690092086792},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4359123110771179},{"id":"https://openalex.org/keywords/investment-decisions","display_name":"Investment decisions","score":0.43091824650764465},{"id":"https://openalex.org/keywords/investment-strategy","display_name":"Investment strategy","score":0.4189390540122986},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.41884616017341614},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.4041135311126709},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.3879144787788391},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.16080594062805176},{"id":"https://openalex.org/keywords/behavioral-economics","display_name":"Behavioral economics","score":0.1249658465385437},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.10358837246894836},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1024724543094635}],"concepts":[{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.7467496395111084},{"id":"https://openalex.org/C169549615","wikidata":"https://www.wikidata.org/wiki/Q939134","display_name":"Return on investment","level":3,"score":0.6957516670227051},{"id":"https://openalex.org/C109168655","wikidata":"https://www.wikidata.org/wiki/Q242988","display_name":"Liberian dollar","level":2,"score":0.6035731434822083},{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.5936087965965271},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5211206078529358},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.520908534526825},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.44882872700691223},{"id":"https://openalex.org/C176239081","wikidata":"https://www.wikidata.org/wiki/Q2979849","display_name":"Stakeholder theory","level":3,"score":0.436690092086792},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4359123110771179},{"id":"https://openalex.org/C2778865806","wikidata":"https://www.wikidata.org/wiki/Q6060850","display_name":"Investment decisions","level":3,"score":0.43091824650764465},{"id":"https://openalex.org/C103144560","wikidata":"https://www.wikidata.org/wiki/Q2670999","display_name":"Investment strategy","level":3,"score":0.4189390540122986},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.41884616017341614},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.4041135311126709},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.3879144787788391},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.16080594062805176},{"id":"https://openalex.org/C109574028","wikidata":"https://www.wikidata.org/wiki/Q647525","display_name":"Behavioral economics","level":2,"score":0.1249658465385437},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10358837246894836},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1024724543094635},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.4018/ijthi.2015010101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijthi.2015010101","pdf_url":null,"source":{"id":"https://openalex.org/S130700065","display_name":"International Journal of Technology and Human Interaction","issn_l":"1548-3908","issn":["1548-3908","1548-3916"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Technology and Human Interaction","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jthi00:v:11:y:2015:i:1:p:1-16","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijthi.2015010101","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:researchbank.swinburne.edu.au:7d576576-5671-45ac-8636-21a50326998d/1","is_oa":false,"landing_page_url":"http://hdl.handle.net/1959.3/394660","pdf_url":null,"source":{"id":"https://openalex.org/S4306401157","display_name":"Swinburne Research Bank (Swinburne University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I57093077","host_organization_name":"Swinburne University of Technology","host_organization_lineage":["https://openalex.org/I57093077"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Technology and Human Interaction, Vol. 11, no. 1 (Jan 2015), pp. 1-16","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.46000000834465027}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":72,"referenced_works":["https://openalex.org/W123167699","https://openalex.org/W1499160762","https://openalex.org/W1514547050","https://openalex.org/W1518638857","https://openalex.org/W1520949939","https://openalex.org/W1585312813","https://openalex.org/W1607886910","https://openalex.org/W1721421031","https://openalex.org/W1766273198","https://openalex.org/W1959402669","https://openalex.org/W1968590924","https://openalex.org/W1969259607","https://openalex.org/W1974643474","https://openalex.org/W1974823468","https://openalex.org/W1977987792","https://openalex.org/W1978630615","https://openalex.org/W1987258130","https://openalex.org/W1988417488","https://openalex.org/W1993703856","https://openalex.org/W1994012608","https://openalex.org/W1999901059","https://openalex.org/W2002730129","https://openalex.org/W2005186089","https://openalex.org/W2006222843","https://openalex.org/W2008364171","https://openalex.org/W2008451098","https://openalex.org/W2010474418","https://openalex.org/W2011894150","https://openalex.org/W2012337826","https://openalex.org/W2013530754","https://openalex.org/W2014134373","https://openalex.org/W2022070467","https://openalex.org/W2024504004","https://openalex.org/W2028809046","https://openalex.org/W2031495696","https://openalex.org/W2044607202","https://openalex.org/W2047735993","https://openalex.org/W2072834482","https://openalex.org/W2073623995","https://openalex.org/W2086443399","https://openalex.org/W2088312936","https://openalex.org/W2089087592","https://openalex.org/W2090065886","https://openalex.org/W2091881720","https://openalex.org/W2095654817","https://openalex.org/W2097660778","https://openalex.org/W2099643750","https://openalex.org/W2100408980","https://openalex.org/W2106096361","https://openalex.org/W2107604945","https://openalex.org/W2114663259","https://openalex.org/W2119355372","https://openalex.org/W2120288047","https://openalex.org/W2120523603","https://openalex.org/W2122276284","https://openalex.org/W2134215596","https://openalex.org/W2135567333","https://openalex.org/W2143773263","https://openalex.org/W2150983842","https://openalex.org/W2157724316","https://openalex.org/W2163847398","https://openalex.org/W2168674636","https://openalex.org/W2169825097","https://openalex.org/W2289556589","https://openalex.org/W2327697148","https://openalex.org/W2460380729","https://openalex.org/W2890288951","https://openalex.org/W3122836773","https://openalex.org/W4233075943","https://openalex.org/W4237356565","https://openalex.org/W4250040931","https://openalex.org/W4252952299"],"related_works":["https://openalex.org/W3125871527","https://openalex.org/W2497445102","https://openalex.org/W2356748201","https://openalex.org/W2434014625","https://openalex.org/W4312824257","https://openalex.org/W2376690644","https://openalex.org/W3114087160","https://openalex.org/W2612182533","https://openalex.org/W2384551111","https://openalex.org/W4389948490"],"abstract_inverted_index":{"In-spite":[0],"of":[1,26,51,59,68,92,108,116,142,151],"intense":[2],"research,":[3,33],"the":[4,117,128,146,160],"link":[5],"between":[6,54],"IT":[7,10,27,43,55,60,63,109,131,143,154,161,182],"investment":[8,56,144],"and":[9,23,37,57,62,75,89,96,100,104,149,153,163,172,185],"pay-off":[11,28,110,132],"in":[12,20,31,46],"firms":[13],"is":[14,122,133],"still":[15],"not":[16],"well":[17],"understood.":[18],"Differences":[19],"ontological":[21],"assumptions":[22],"inconsistent":[24],"measures":[25,176],"are":[29,188],"observed":[30],"prior":[32,80],"leading":[34],"to":[35,124,145,181],"fragmented":[36],"inconclusive":[38],"findings":[39,78],"on":[40,167],"return":[41],"from":[42,79,85,139],"investment.":[44,183],"Difficulty":[45],"controlling":[47],"for":[48,114,148],"confounding":[49,119],"factors":[50],"time":[52],"lag":[53],"availability":[58],"systems":[61,152],"enabled":[64,155],"business":[65,156],"processes,":[66],"effects":[67],"non-IT":[69],"managerial":[70],"efforts":[71],"such":[72],"as":[73],"marketing":[74],"finance,":[76],"convolute":[77],"research.":[81],"This":[82],"research":[83],"draws":[84],"stakeholder":[86],"theory,":[87],"goal-setting":[88],"expectancy":[90],"theories":[91],"motivation,":[93],"IT/Business":[94],"alignment":[95],"IS":[97],"success":[98],"theories,":[99],"quality":[101],"management":[102],"literature":[103],"proposes":[105],"a":[106],"model":[107,129],"that":[111,130,177],"partly":[112],"controls":[113],"some":[115],"stated":[118],"effects.":[120],"Attempt":[121],"made":[123],"empirically":[125],"demonstrate":[126],"through":[127],"better":[134],"understood":[135],"by":[136],"shifting":[137],"focus":[138],"dollar":[140],"value":[141],"motivation":[147],"qualities":[150],"processes":[157],"structured":[158],"with":[159],"investment,":[162],"investigating":[164],"their":[165],"impacts":[166],"process":[168],"quality,":[169],"operational":[170],"efficiency":[171],"specific":[173],"firm":[174],"performance":[175],"can":[178],"be":[179],"related":[180],"Theoretical":[184],"practical":[186],"implications":[187],"discussed.":[189]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2016-06-24T00:00:00"}