{"id":"https://openalex.org/W2903550807","doi":"https://doi.org/10.4018/ijtd.2019010103","title":"Predictors of the Readiness to Use E-Government Services From Citizens' Perspective","display_name":"Predictors of the Readiness to Use E-Government Services From Citizens' Perspective","publication_year":2018,"publication_date":"2018-11-30","ids":{"openalex":"https://openalex.org/W2903550807","doi":"https://doi.org/10.4018/ijtd.2019010103","mag":"2903550807"},"language":"en","primary_location":{"id":"doi:10.4018/ijtd.2019010103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijtd.2019010103","pdf_url":null,"source":{"id":"https://openalex.org/S190331851","display_name":"International Journal of Technology Diffusion","issn_l":"1947-9301","issn":["1947-9301","1947-931X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Technology Diffusion","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057868745","display_name":"Isaac Kofi Mensah","orcid":"https://orcid.org/0000-0003-2964-1736"},"institutions":[{"id":"https://openalex.org/I4510145","display_name":"Jiangxi University of Science and Technology","ror":"https://ror.org/03q0t9252","country_code":"CN","type":"education","lineage":["https://openalex.org/I4510145"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Isaac Kofi Mensah","raw_affiliation_strings":["School of Economics and Management, Jiangxi University of Science and Technology, Ganzhou, China"],"raw_orcid":"https://orcid.org/0000-0003-2964-1736","affiliations":[{"raw_affiliation_string":"School of Economics and Management, Jiangxi University of Science and Technology, Ganzhou, China","institution_ids":["https://openalex.org/I4510145"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057062550","display_name":"Jianing Mi","orcid":"https://orcid.org/0000-0001-7846-9472"},"institutions":[{"id":"https://openalex.org/I204983213","display_name":"Harbin Institute of Technology","ror":"https://ror.org/01yqg2h08","country_code":"CN","type":"education","lineage":["https://openalex.org/I204983213"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jianing Mi","raw_affiliation_strings":["School of Management, Harbin Institute of Technology, Harbin, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Harbin Institute of Technology, Harbin, China","institution_ids":["https://openalex.org/I204983213"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.7656,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.93606679,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"10","issue":"1","first_page":"39","last_page":"59"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.8644439578056335},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7706519365310669},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.528253436088562},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.49195048213005066},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.48956331610679626},{"id":"https://openalex.org/keywords/self-efficacy","display_name":"Self-efficacy","score":0.4855487048625946},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4846270978450775},{"id":"https://openalex.org/keywords/public-service","display_name":"Public service","score":0.4527662992477417},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.43936020135879517},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.41969093680381775},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.41658318042755127},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4011589288711548},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2744898200035095},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.261861652135849},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.24712374806404114},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.18858328461647034},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.11531955003738403},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.09330451488494873},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.07250985503196716}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.8644439578056335},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7706519365310669},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.528253436088562},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.49195048213005066},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.48956331610679626},{"id":"https://openalex.org/C110131835","wikidata":"https://www.wikidata.org/wiki/Q1153659","display_name":"Self-efficacy","level":2,"score":0.4855487048625946},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4846270978450775},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.4527662992477417},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.43936020135879517},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.41969093680381775},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41658318042755127},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4011589288711548},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2744898200035095},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.261861652135849},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.24712374806404114},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18858328461647034},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.11531955003738403},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09330451488494873},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.07250985503196716},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijtd.2019010103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijtd.2019010103","pdf_url":null,"source":{"id":"https://openalex.org/S190331851","display_name":"International Journal of Technology Diffusion","issn_l":"1947-9301","issn":["1947-9301","1947-931X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Technology Diffusion","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jtd000:v:10:y:2019:i:1:p:39-59","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJTD.2019010103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5,"display_name":"Gender equality","id":"https://metadata.un.org/sdg/5"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":108,"referenced_works":["https://openalex.org/W162739581","https://openalex.org/W203518242","https://openalex.org/W642075689","https://openalex.org/W1485864231","https://openalex.org/W1506666487","https://openalex.org/W1521639616","https://openalex.org/W1558012481","https://openalex.org/W1572359393","https://openalex.org/W1572462488","https://openalex.org/W1583868061","https://openalex.org/W1588125626","https://openalex.org/W1593544550","https://openalex.org/W1596801600","https://openalex.org/W1623743798","https://openalex.org/W1689771227","https://openalex.org/W1791587663","https://openalex.org/W1928669681","https://openalex.org/W1970394590","https://openalex.org/W1986026591","https://openalex.org/W1995817465","https://openalex.org/W1998295045","https://openalex.org/W1998810254","https://openalex.org/W2006801858","https://openalex.org/W2012242612","https://openalex.org/W2021234302","https://openalex.org/W2030180774","https://openalex.org/W2031111227","https://openalex.org/W2032829364","https://openalex.org/W2036389121","https://openalex.org/W2039241790","https://openalex.org/W2042707277","https://openalex.org/W2048607594","https://openalex.org/W2053931398","https://openalex.org/W2057703193","https://openalex.org/W2061143065","https://openalex.org/W2066470349","https://openalex.org/W2066788670","https://openalex.org/W2070772575","https://openalex.org/W2071249330","https://openalex.org/W2075207481","https://openalex.org/W2075647120","https://openalex.org/W2080782796","https://openalex.org/W2082113915","https://openalex.org/W2088875240","https://openalex.org/W2089258835","https://openalex.org/W2091502773","https://openalex.org/W2099078684","https://openalex.org/W2099702286","https://openalex.org/W2100379340","https://openalex.org/W2101699735","https://openalex.org/W2102035816","https://openalex.org/W2110804830","https://openalex.org/W2113807408","https://openalex.org/W2120583243","https://openalex.org/W2122205846","https://openalex.org/W2126261496","https://openalex.org/W2126512988","https://openalex.org/W2130006747","https://openalex.org/W2130801612","https://openalex.org/W2134049139","https://openalex.org/W2135617001","https://openalex.org/W2140890354","https://openalex.org/W2154164609","https://openalex.org/W2162526656","https://openalex.org/W2168071823","https://openalex.org/W2168899870","https://openalex.org/W2241835199","https://openalex.org/W2340041599","https://openalex.org/W2486071027","https://openalex.org/W2497786315","https://openalex.org/W2499249743","https://openalex.org/W2539781914","https://openalex.org/W2552519866","https://openalex.org/W2563010877","https://openalex.org/W2566196582","https://openalex.org/W2572683762","https://openalex.org/W2577200958","https://openalex.org/W2579337123","https://openalex.org/W2586518165","https://openalex.org/W2591246456","https://openalex.org/W2606013575","https://openalex.org/W2613751215","https://openalex.org/W2618333120","https://openalex.org/W2618634165","https://openalex.org/W2619026557","https://openalex.org/W2621870510","https://openalex.org/W2752064675","https://openalex.org/W2754495461","https://openalex.org/W2767585475","https://openalex.org/W2770138791","https://openalex.org/W2785038312","https://openalex.org/W2789034307","https://openalex.org/W2789055590","https://openalex.org/W2793310910","https://openalex.org/W2799379116","https://openalex.org/W2921696355","https://openalex.org/W3047888760","https://openalex.org/W3134504561","https://openalex.org/W3174372074","https://openalex.org/W3216601619","https://openalex.org/W4205936414","https://openalex.org/W4237826058","https://openalex.org/W4254213751","https://openalex.org/W4292808503","https://openalex.org/W6628911527","https://openalex.org/W6635531585","https://openalex.org/W6746093003","https://openalex.org/W6746437253"],"related_works":["https://openalex.org/W2293471625","https://openalex.org/W2547249285","https://openalex.org/W2889071105","https://openalex.org/W2304228402","https://openalex.org/W4313485131","https://openalex.org/W2012644352","https://openalex.org/W2347520414","https://openalex.org/W1978032881","https://openalex.org/W2117864652","https://openalex.org/W1578929229"],"abstract_inverted_index":{"This":[0],"article":[1],"investigated":[2],"the":[3,10,44,83],"predictors":[4],"of":[5,46,64,79,85],"e-government":[6,47,86],"services":[7],"adoption":[8],"from":[9],"citizens'":[11,41],"perspective":[12,42],"in":[13,39,73],"Ghana.":[14],"The":[15,77],"results":[16],"show":[17],"that":[18],"perceived":[19,22,30],"service":[20,25],"quality,":[21],"efficient":[23],"public":[24],"delivery,":[26],"computer":[27,62,75],"self-efficacy":[28,63],"and":[29,32,68],"transparent":[31],"accountable":[33],"government":[34],"(TAG)":[35],"were":[36,70],"all":[37],"significant":[38,72],"predicting":[40],"towards":[43],"use":[45],"services.":[48],"Age":[49],"as":[50],"a":[51,58],"demographic":[52],"factor":[53],"was":[54],"found":[55],"to":[56],"have":[57],"direct":[59],"impact":[60],"on":[61,82],"citizens.":[65],"However,":[66],"gender":[67],"education":[69],"not":[71],"determining":[74],"self-efficacy.":[76],"implications":[78],"these":[80],"findings":[81],"implementation":[84],"are":[87],"discussed.":[88]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}