{"id":"https://openalex.org/W2408466891","doi":"https://doi.org/10.4018/ijoris.2016070102","title":"Offering Money-Back Guarantees in the Presence of Strategic Consumers","display_name":"Offering Money-Back Guarantees in the Presence of Strategic Consumers","publication_year":2016,"publication_date":"2016-05-26","ids":{"openalex":"https://openalex.org/W2408466891","doi":"https://doi.org/10.4018/ijoris.2016070102","mag":"2408466891"},"language":"en","primary_location":{"id":"doi:10.4018/ijoris.2016070102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijoris.2016070102","pdf_url":null,"source":{"id":"https://openalex.org/S176018216","display_name":"International Journal of Operations Research and Information Systems","issn_l":"1947-9328","issn":["1947-9328","1947-9336"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Operations Research and Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5110065585","display_name":"Zhaoqiong Qin","orcid":null},"institutions":[{"id":"https://openalex.org/I16473318","display_name":"Langston University","ror":"https://ror.org/04z893x06","country_code":"US","type":"education","lineage":["https://openalex.org/I16473318"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Zhaoqiong Qin","raw_affiliation_strings":["Department of Management, School of Business, Langston University, Langston, OK, USA"],"affiliations":[{"raw_affiliation_string":"Department of Management, School of Business, Langston University, Langston, OK, USA","institution_ids":["https://openalex.org/I16473318"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087650079","display_name":"Charles J. Mambula","orcid":null},"institutions":[{"id":"https://openalex.org/I16473318","display_name":"Langston University","ror":"https://ror.org/04z893x06","country_code":"US","type":"education","lineage":["https://openalex.org/I16473318"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Charles Mambula","raw_affiliation_strings":["Department of Management, School of Business, Langston University, Langston, OK, USA"],"affiliations":[{"raw_affiliation_string":"Department of Management, School of Business, Langston University, Langston, OK, USA","institution_ids":["https://openalex.org/I16473318"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5034723438","display_name":"I-Lin Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I16473318","display_name":"Langston University","ror":"https://ror.org/04z893x06","country_code":"US","type":"education","lineage":["https://openalex.org/I16473318"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"I-Lin Huang","raw_affiliation_strings":["Department of Management, School of Business, Langston University, Langston, OK, USA"],"affiliations":[{"raw_affiliation_string":"Department of Management, School of Business, Langston University, Langston, OK, USA","institution_ids":["https://openalex.org/I16473318"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5110065585"],"corresponding_institution_ids":["https://openalex.org/I16473318"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.05836205,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":"7","issue":"3","first_page":"23","last_page":"35"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9825000166893005,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12137","display_name":"Economic theories and models","score":0.9760000109672546,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/profit","display_name":"Profit (economics)","score":0.7006636261940002},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.6280202865600586},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5053194165229797},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.4459831118583679},{"id":"https://openalex.org/keywords/commerce","display_name":"Commerce","score":0.36964815855026245},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.3605782985687256},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.3365876078605652},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2645989656448364}],"concepts":[{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.7006636261940002},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.6280202865600586},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5053194165229797},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.4459831118583679},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.36964815855026245},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.3605782985687256},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3365876078605652},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2645989656448364}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijoris.2016070102","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijoris.2016070102","pdf_url":null,"source":{"id":"https://openalex.org/S176018216","display_name":"International Journal of Operations Research and Information Systems","issn_l":"1947-9328","issn":["1947-9328","1947-9336"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Operations Research and Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:joris0:v:7:y:2016:i:3:p:23-35","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJORIS.2016070102","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.4000000059604645}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W1965825524","https://openalex.org/W1989229635","https://openalex.org/W2019932115","https://openalex.org/W2021573668","https://openalex.org/W2029167530","https://openalex.org/W2032067204","https://openalex.org/W2064967389","https://openalex.org/W2104224615","https://openalex.org/W2112186058","https://openalex.org/W2115666674","https://openalex.org/W2117355159","https://openalex.org/W2119702521","https://openalex.org/W2129241249","https://openalex.org/W2146218808","https://openalex.org/W2146591451","https://openalex.org/W2155752232","https://openalex.org/W2157443709","https://openalex.org/W3123278189","https://openalex.org/W3125982102"],"related_works":["https://openalex.org/W2351217280","https://openalex.org/W2086836292","https://openalex.org/W2354083748","https://openalex.org/W2357949222","https://openalex.org/W2338005294","https://openalex.org/W2104192539","https://openalex.org/W2954733677","https://openalex.org/W2033865166","https://openalex.org/W2393625522","https://openalex.org/W1575721881"],"abstract_inverted_index":{"This":[0,119],"paper":[1],"studies":[2],"the":[3,10,13,23,28,34,42,45,48,54,65,68,74,79,86,94,97,104,112,116,127,133,136,139,145],"benefits":[4],"of":[5,15,47,67,96,132],"money-back":[6],"guarantees":[7],"(MBGs)":[8],"on":[9,58,138],"seller":[11,19,87],"under":[12],"presence":[14],"strategic":[16,51],"consumers.":[17],"The":[18,50,62,130],"initially":[20],"can":[21,88],"offer":[22,70,99],"MBGs":[24,43,69,98,123],"or":[25],"no-MBGs":[26,72],"in":[27,73,93,126,135,144],"selling":[29,75],"season":[30],"but":[31],"may":[32],"sell":[33],"leftover":[35],"inventory":[36],"at":[37,44],"a":[38,90],"salvage":[39],"price":[40,92],"without":[41],"end":[46],"season.":[49,76],"consumers":[52],"choose":[53],"purchasing":[55],"timing":[56],"based":[57],"their":[59],"expected":[60],"surplus.":[61],"authors":[63],"compare":[64],"models":[66],"to":[71,101],"By":[77],"characterizing":[78],"rational":[80],"expectation":[81],"equilibrium,":[82],"they":[83],"find":[84],"that":[85],"charge":[89],"higher":[91,109],"case":[95],"compared":[100],"no-MBGs.":[102],"Accordingly,":[103],"seller's":[105,113],"stocking":[106],"level":[107],"is":[108,124],"and":[110],"thus":[111],"profit":[114,140],"has":[115],"corresponding":[117],"result.":[118],"result":[120],"explains":[121],"why":[122],"ubiquitous":[125],"retailing":[128],"world.":[129],"effects":[131],"parameters":[134],"model":[137],"benefit":[141],"are":[142],"shown":[143],"numerical":[146],"analysis.":[147]},"counts_by_year":[{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}