{"id":"https://openalex.org/W2593922208","doi":"https://doi.org/10.4018/ijiit.2017040103","title":"A Framework for Applying CSFs to ERP Software Selection","display_name":"A Framework for Applying CSFs to ERP Software Selection","publication_year":2017,"publication_date":"2017-03-06","ids":{"openalex":"https://openalex.org/W2593922208","doi":"https://doi.org/10.4018/ijiit.2017040103","mag":"2593922208"},"language":"en","primary_location":{"id":"doi:10.4018/ijiit.2017040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijiit.2017040103","pdf_url":null,"source":{"id":"https://openalex.org/S116626079","display_name":"International Journal of Intelligent Information Technologies","issn_l":"1548-3657","issn":["1548-3657","1548-3665"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Intelligent Information Technologies","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103739106","display_name":"Rekha Gupta","orcid":null},"institutions":[{"id":"https://openalex.org/I59475050","display_name":"Jamia Millia Islamia","ror":"https://ror.org/00pnhhv55","country_code":"IN","type":"education","lineage":["https://openalex.org/I59475050"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Rekha Gupta","raw_affiliation_strings":["Jamia Millia Islamia, FTK-Center for Information Technology, New Delhi, India"],"affiliations":[{"raw_affiliation_string":"Jamia Millia Islamia, FTK-Center for Information Technology, New Delhi, India","institution_ids":["https://openalex.org/I59475050"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5064950148","display_name":"S. Kazim Naqvi","orcid":"https://orcid.org/0000-0003-1637-6216"},"institutions":[{"id":"https://openalex.org/I59475050","display_name":"Jamia Millia Islamia","ror":"https://ror.org/00pnhhv55","country_code":"IN","type":"education","lineage":["https://openalex.org/I59475050"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"S. Kazim Naqvi","raw_affiliation_strings":["Jamia Millia Islamia, FTK-Center for Information Technology, New Delhi, India"],"affiliations":[{"raw_affiliation_string":"Jamia Millia Islamia, FTK-Center for Information Technology, New Delhi, India","institution_ids":["https://openalex.org/I59475050"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5103739106"],"corresponding_institution_ids":["https://openalex.org/I59475050"],"apc_list":null,"apc_paid":null,"fwci":1.1421,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.81369598,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"13","issue":"2","first_page":"41","last_page":"62"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8166265487670898},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.7246971726417542},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.6471754312515259},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.5994065999984741},{"id":"https://openalex.org/keywords/analytic-hierarchy-process","display_name":"Analytic hierarchy process","score":0.540574312210083},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.467976838350296},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.45961683988571167},{"id":"https://openalex.org/keywords/topsis","display_name":"TOPSIS","score":0.44927582144737244},{"id":"https://openalex.org/keywords/simplicity","display_name":"Simplicity","score":0.4401082694530487},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.37856948375701904},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3631928563117981},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3226301968097687},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.26958394050598145},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.21734559535980225},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.07446685433387756},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.0732865035533905}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8166265487670898},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.7246971726417542},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.6471754312515259},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.5994065999984741},{"id":"https://openalex.org/C87345402","wikidata":"https://www.wikidata.org/wiki/Q485202","display_name":"Analytic hierarchy process","level":2,"score":0.540574312210083},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.467976838350296},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.45961683988571167},{"id":"https://openalex.org/C51566761","wikidata":"https://www.wikidata.org/wiki/Q1235853","display_name":"TOPSIS","level":2,"score":0.44927582144737244},{"id":"https://openalex.org/C2776372474","wikidata":"https://www.wikidata.org/wiki/Q508291","display_name":"Simplicity","level":2,"score":0.4401082694530487},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.37856948375701904},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3631928563117981},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3226301968097687},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.26958394050598145},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.21734559535980225},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.07446685433387756},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0732865035533905},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijiit.2017040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijiit.2017040103","pdf_url":null,"source":{"id":"https://openalex.org/S116626079","display_name":"International Journal of Intelligent Information Technologies","issn_l":"1548-3657","issn":["1548-3657","1548-3665"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Intelligent Information Technologies","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jiit00:v:13:y:2017:i:2:p:41-62","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJIIT.2017040103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.46000000834465027,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":53,"referenced_works":["https://openalex.org/W52319684","https://openalex.org/W91876209","https://openalex.org/W342961310","https://openalex.org/W1592870802","https://openalex.org/W1822004825","https://openalex.org/W1928408871","https://openalex.org/W1969899598","https://openalex.org/W1984896518","https://openalex.org/W1985965897","https://openalex.org/W1991162355","https://openalex.org/W1991949792","https://openalex.org/W1999893321","https://openalex.org/W2008831439","https://openalex.org/W2009207952","https://openalex.org/W2009922546","https://openalex.org/W2021501732","https://openalex.org/W2023522503","https://openalex.org/W2029262636","https://openalex.org/W2035289307","https://openalex.org/W2035669276","https://openalex.org/W2042102899","https://openalex.org/W2048083847","https://openalex.org/W2050746826","https://openalex.org/W2059239423","https://openalex.org/W2064172572","https://openalex.org/W2068188900","https://openalex.org/W2078728013","https://openalex.org/W2078749350","https://openalex.org/W2079717418","https://openalex.org/W2092620885","https://openalex.org/W2114917047","https://openalex.org/W2116365436","https://openalex.org/W2118457689","https://openalex.org/W2123356536","https://openalex.org/W2129387283","https://openalex.org/W2136821145","https://openalex.org/W2136848945","https://openalex.org/W2147280890","https://openalex.org/W2159322663","https://openalex.org/W2162561071","https://openalex.org/W2165367350","https://openalex.org/W2168494054","https://openalex.org/W2168936936","https://openalex.org/W2170866269","https://openalex.org/W2185355708","https://openalex.org/W2221402262","https://openalex.org/W2264829734","https://openalex.org/W2268523280","https://openalex.org/W2381386908","https://openalex.org/W2514866068","https://openalex.org/W2612002187","https://openalex.org/W3140334999","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W3006483227","https://openalex.org/W4235282010","https://openalex.org/W2322700324","https://openalex.org/W2142071684","https://openalex.org/W2385413488","https://openalex.org/W2355536739","https://openalex.org/W2295782676","https://openalex.org/W2351959113","https://openalex.org/W4381430929","https://openalex.org/W2191080415"],"abstract_inverted_index":{"The":[0,44,82],"literature":[1],"review":[2,111],"studies":[3],"on":[4,112,120],"ERP":[5,24,29,34,56,114,128,135],"system":[6,30,35],"indicate":[7],"two":[8,89],"main":[9],"areas":[10,91],"of":[11,15,66,141,159,162],"thrust:":[12],"the":[13,20,28,55,67,72,79,85,88,98,106,113,118,123,139,142,156,160],"study":[14],"critical":[16,45],"success":[17,46],"factors":[18,47],"for":[19,96,102],"risk":[21],"aversion":[22],"in":[23,78,105],"implementation":[25],"projects":[26],"and":[27,40,147],"selection":[31,36,57,80,107,115,129,136],"studies.":[32],"However,":[33],"is":[37,60,144,148,165],"a":[38,41,75,94,151],"tedious":[39],"time-consuming":[42],"activity.":[43],"(CSFs)":[48],"serve":[49],"as":[50],"vital":[51],"input":[52],"ingredients":[53],"to":[54,127,134],"Models.":[58],"It":[59],"however":[61],"notable":[62],"that,":[63],"that":[64],"none":[65],"CSFs":[68,100],"listing":[69],"propagated":[70],"by":[71,92,150],"researchers":[73],"find":[74],"straightforward":[76],"application":[77],"procedure.":[81],"paper":[83],"bridges":[84],"gap":[86],"between":[87],"thrust":[90],"proposing":[93],"framework":[95],"applying":[97],"prioritized":[99],"listed":[101],"direct":[103],"utilization":[104],"process.":[108],"An":[109],"exhaustive":[110],"techniques":[116],"reveals":[117],"focus":[119],"AHP":[121],"and/or":[122],"Fuzzy":[124,163],"Logic":[125],"approaches":[126],"problem.":[130],"A":[131],"new":[132],"approach":[133],"problem":[137],"with":[138],"extensions":[140,161],"Fuzzy-TOPSIS":[143],"subsequently":[145],"introduced":[146],"illustrated":[149],"solved":[152],"numerical":[153],"example.":[154],"Also,":[155],"computational":[157],"simplicity":[158],"TOPSIS":[164],"demonstrated.":[166]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}