{"id":"https://openalex.org/W3134020798","doi":"https://doi.org/10.4018/ijide.2021040104","title":"Technological Innovations Through Digital Service Design in Hospital Districts","display_name":"Technological Innovations Through Digital Service Design in Hospital Districts","publication_year":2021,"publication_date":"2021-02-26","ids":{"openalex":"https://openalex.org/W3134020798","doi":"https://doi.org/10.4018/ijide.2021040104","mag":"3134020798"},"language":"en","primary_location":{"id":"doi:10.4018/ijide.2021040104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijide.2021040104","pdf_url":null,"source":{"id":"https://openalex.org/S124201881","display_name":"International Journal of Innovation in the Digital Economy","issn_l":"1947-8305","issn":["1947-8305","1947-8313"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovation in the Digital Economy","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073458250","display_name":"Sanna Ryyn\u00e4nen","orcid":"https://orcid.org/0000-0001-8392-7183"},"institutions":[{"id":"https://openalex.org/I2800394112","display_name":"Helsinki University Hospital","ror":"https://ror.org/02e8hzf44","country_code":"FI","type":"healthcare","lineage":["https://openalex.org/I2800394112","https://openalex.org/I4210166427"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Sanna Ryyn\u00e4nen","raw_affiliation_strings":["Helsinki University Hospital, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Helsinki University Hospital, Finland","institution_ids":["https://openalex.org/I2800394112"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014300569","display_name":"Riitta Uusisalmi","orcid":null},"institutions":[{"id":"https://openalex.org/I95220073","display_name":"University of Lapland","ror":"https://ror.org/05jzt8766","country_code":"FI","type":"education","lineage":["https://openalex.org/I95220073"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Riitta Uusisalmi","raw_affiliation_strings":["University of Lapland, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Lapland, Finland","institution_ids":["https://openalex.org/I95220073"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.03035981,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"12","issue":"2","first_page":"48","last_page":"62"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9830999970436096,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-innovation","display_name":"Service innovation","score":0.7731956243515015},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6503069996833801},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6163620948791504},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.5208366513252258},{"id":"https://openalex.org/keywords/technological-change","display_name":"Technological change","score":0.46940720081329346},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4663863182067871},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4515470862388611},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.44870367646217346},{"id":"https://openalex.org/keywords/theme","display_name":"Theme (computing)","score":0.41863077878952026},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3479543924331665},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.34301865100860596},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2902764081954956},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.2321712076663971},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.09508764743804932}],"concepts":[{"id":"https://openalex.org/C3307092","wikidata":"https://www.wikidata.org/wiki/Q6532095","display_name":"Service innovation","level":3,"score":0.7731956243515015},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6503069996833801},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6163620948791504},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.5208366513252258},{"id":"https://openalex.org/C137996800","wikidata":"https://www.wikidata.org/wiki/Q762702","display_name":"Technological change","level":2,"score":0.46940720081329346},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4663863182067871},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4515470862388611},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.44870367646217346},{"id":"https://openalex.org/C33566652","wikidata":"https://www.wikidata.org/wiki/Q1065927","display_name":"Theme (computing)","level":2,"score":0.41863077878952026},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3479543924331665},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.34301865100860596},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2902764081954956},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.2321712076663971},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09508764743804932},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.4018/ijide.2021040104","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijide.2021040104","pdf_url":null,"source":{"id":"https://openalex.org/S124201881","display_name":"International Journal of Innovation in the Digital Economy","issn_l":"1947-8305","issn":["1947-8305","1947-8313"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovation in the Digital Economy","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jide00:v:12:y:2021:i:2:p:48-62","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJIDE.2021040104","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:lacris.ulapland.fi:publications/8c406cff-81b7-471f-aac9-85836879a29b","is_oa":false,"landing_page_url":"https://lacris.ulapland.fi/en/publications/technological-innovations-through-digital-service-design-in-hospital-districts(8c406cff-81b7-471f-aac9-85836879a29b).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306401137","display_name":"LaCRIS (University of Lapland)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I95220073","host_organization_name":"University of Lapland","host_organization_lineage":["https://openalex.org/I95220073"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Ryyn\u00e4nen, S & Uusisalmi, R 2021, 'Technological Innovations Through Digital Service Design in Hospital Districts', International Journal of Innovation in the Digital Economy, vol. 12, no. 2, 4, pp. 48-62. https://doi.org/10.4018/IJIDE.2021040104","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.6000000238418579,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W1498649395","https://openalex.org/W1924429363","https://openalex.org/W1985453955","https://openalex.org/W2010962925","https://openalex.org/W2035546400","https://openalex.org/W2077617176","https://openalex.org/W2098579733","https://openalex.org/W2107640607","https://openalex.org/W2129460014","https://openalex.org/W2137045791","https://openalex.org/W2143015893","https://openalex.org/W2166074549","https://openalex.org/W2175238004","https://openalex.org/W2741182492","https://openalex.org/W2789394395","https://openalex.org/W2789717735","https://openalex.org/W2810908445","https://openalex.org/W2890680583","https://openalex.org/W2992654002"],"related_works":["https://openalex.org/W2772445908","https://openalex.org/W2104564874","https://openalex.org/W2137222974","https://openalex.org/W2901901604","https://openalex.org/W2373173254","https://openalex.org/W2607508757","https://openalex.org/W3120502490","https://openalex.org/W2387566422","https://openalex.org/W2246037464","https://openalex.org/W2234032772"],"abstract_inverted_index":{"The":[0,23],"aim":[1],"of":[2,58,64,81,101,139,151,154,161],"the":[3,48,56,61,65,79,93,99,122,137,143],"study":[4],"is":[5],"to":[6,147],"describe":[7],"and":[8,34,40,53,83,104,111,136,145],"increase":[9],"understanding":[10],"about":[11],"digital":[12],"service":[13,66],"design":[14,67],"in":[15,19,60,92,114,128,132],"creating":[16],"technological":[17,71,116,126],"innovations":[18,87,117,127,140],"Finnish":[20],"hospital":[21,129],"districts.":[22],"data":[24],"was":[25,76],"collected":[26],"via":[27],"an":[28,102],"open":[29],"questionnaire":[30],"during":[31],"March-August":[32],"2019":[33],"analyzed":[35],"using":[36],"a":[37,133],"combined":[38],"thematic":[39],"narrative":[41],"analysis.":[42],"Three":[43],"distinct":[44],"themes":[45],"arose":[46],"from":[47,142],"research":[49],"narratives:":[50],"cooperation,":[51],"development,":[52],"cost.":[54],"First,":[55],"importance":[57],"cooperation":[59],"early":[62],"stages":[63],"process,":[68],"when":[69],"new":[70,86],"innovation":[72,103],"ideas":[73],"are":[74,113],"developed,":[75],"emphasized.":[77],"Second,":[78],"possibilities":[80],"digitalization":[82],"need":[84,144],"for":[85],"were":[88],"taken":[89],"into":[90],"account":[91],"development":[94],"theme.":[95],"Third,":[96],"costs":[97,112],"define":[98],"utilization":[100,138],"guide":[105],"its":[106],"initial":[107],"development.":[108],"If":[109],"savings":[110],"balance,":[115],"will":[118],"move":[119],"forward.":[120],"Moreover,":[121],"findings":[123],"show":[124],"that":[125],"districts":[130],"progress":[131],"certain":[134],"pattern,":[135],"come":[141],"pressure":[146],"evolve.":[148],"Keywords":[149],"Adoption":[150],"Innovation,":[152,155,167],"Deployment":[153],"Digital":[156],"Service":[157,164,166],"Design,":[158,165],"Rogers's":[159],"Diffusion":[160],"Innovation":[162],"Theory,":[163],"Specialized":[168],"Medical":[169],"Care":[170]},"counts_by_year":[],"updated_date":"2026-06-11T06:19:23.411458","created_date":"2025-10-10T00:00:00"}