{"id":"https://openalex.org/W2583060443","doi":"https://doi.org/10.4018/ijhcitp.2017040106","title":"The QUAIL Framework","display_name":"The QUAIL Framework","publication_year":2017,"publication_date":"2017-01-30","ids":{"openalex":"https://openalex.org/W2583060443","doi":"https://doi.org/10.4018/ijhcitp.2017040106","mag":"2583060443"},"language":"en","primary_location":{"id":"doi:10.4018/ijhcitp.2017040106","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijhcitp.2017040106","pdf_url":null,"source":{"id":"https://openalex.org/S193803878","display_name":"International Journal of Human Capital and Information Technology Professionals","issn_l":"1947-3478","issn":["1947-3478","1947-3486"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human Capital and Information Technology Professionals","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009596801","display_name":"Elli Georgiadou","orcid":null},"institutions":[{"id":"https://openalex.org/I60488453","display_name":"Middlesex University","ror":"https://ror.org/01rv4p989","country_code":"GB","type":"education","lineage":["https://openalex.org/I60488453"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Elli Georgiadou","raw_affiliation_strings":["School of Science and Technology, Middlesex University, London, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Science and Technology, Middlesex University, London, UK","institution_ids":["https://openalex.org/I60488453"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060452781","display_name":"Claire McGuinness","orcid":"https://orcid.org/0000-0001-7312-8943"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Claire McGuinness","raw_affiliation_strings":["University College Dublin, Dublin, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University College Dublin, Dublin, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034709287","display_name":"Kerstin Siakas","orcid":"https://orcid.org/0000-0003-4165-8389"},"institutions":[{"id":"https://openalex.org/I77990126","display_name":"Alexander Technological Educational Institute of Thessaloniki","ror":"https://ror.org/04h36ea57","country_code":"GR","type":"education","lineage":["https://openalex.org/I77990126"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Kerstin Siakas","raw_affiliation_strings":["Department of Informatics, Alexander Technological Educational Institute of Thessaloniki, Thessaloniki, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics, Alexander Technological Educational Institute of Thessaloniki, Thessaloniki, Greece","institution_ids":["https://openalex.org/I77990126"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028732145","display_name":"Manolis Koukourakis","orcid":null},"institutions":[{"id":"https://openalex.org/I142617266","display_name":"University of Crete","ror":"https://ror.org/00dr28g20","country_code":"GR","type":"education","lineage":["https://openalex.org/I142617266"]},{"id":"https://openalex.org/I4210163356","display_name":"Crete University Press","ror":"https://ror.org/05fdghr47","country_code":"GR","type":"other","lineage":["https://openalex.org/I4210163356"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Manolis Koukourakis","raw_affiliation_strings":["University of Crete, Rethymno, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Crete, Rethymno, Greece","institution_ids":["https://openalex.org/I4210163356","https://openalex.org/I142617266"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089781914","display_name":"Angela Repanovici","orcid":"https://orcid.org/0000-0002-8748-5332"},"institutions":[{"id":"https://openalex.org/I3123573182","display_name":"Transylvania University of Bra\u0219ov","ror":"https://ror.org/01cg9ws23","country_code":"RO","type":"education","lineage":["https://openalex.org/I3123573182"]}],"countries":["RO"],"is_corresponding":false,"raw_author_name":"Angela Repanovici","raw_affiliation_strings":["Transylvania University of Brasov, Brasov, Romania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Transylvania University of Brasov, Brasov, Romania","institution_ids":["https://openalex.org/I3123573182"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080439362","display_name":"Nawaz Khan","orcid":"https://orcid.org/0000-0002-3426-5950"},"institutions":[{"id":"https://openalex.org/I60488453","display_name":"Middlesex University","ror":"https://ror.org/01rv4p989","country_code":"GB","type":"education","lineage":["https://openalex.org/I60488453"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Nawaz Khan","raw_affiliation_strings":["Middlesex University, London, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Middlesex University, London, UK","institution_ids":["https://openalex.org/I60488453"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084844018","display_name":"Harjinder Rahanu","orcid":"https://orcid.org/0000-0002-3620-8036"},"institutions":[{"id":"https://openalex.org/I60488453","display_name":"Middlesex University","ror":"https://ror.org/01rv4p989","country_code":"GB","type":"education","lineage":["https://openalex.org/I60488453"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Harjinder Rahanu","raw_affiliation_strings":["Middlesex University, London, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Middlesex University, London, UK","institution_ids":["https://openalex.org/I60488453"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":7,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.7838,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.78304754,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"8","issue":"2","first_page":"93","last_page":"105"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9783999919891357,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9783999919891357,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12171","display_name":"Open Education and E-Learning","score":0.9739000201225281,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/pdca","display_name":"PDCA","score":0.7529325485229492},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.7177958488464355},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.6501404047012329},{"id":"https://openalex.org/keywords/literacy","display_name":"Literacy","score":0.548448920249939},{"id":"https://openalex.org/keywords/dimension","display_name":"Dimension (graph theory)","score":0.5079174637794495},{"id":"https://openalex.org/keywords/information-literacy","display_name":"Information literacy","score":0.5066497921943665},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48534122109413147},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4695867896080017},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4599460959434509},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.43447279930114746},{"id":"https://openalex.org/keywords/icts","display_name":"ICTS","score":0.4280986785888672},{"id":"https://openalex.org/keywords/information-sharing","display_name":"Information sharing","score":0.41818472743034363},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4058026075363159},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.3982275128364563},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3249429166316986},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.27627772092819214},{"id":"https://openalex.org/keywords/management-system","display_name":"Management system","score":0.1800650954246521},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1413654088973999},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.10632538795471191},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.10344401001930237}],"concepts":[{"id":"https://openalex.org/C66882329","wikidata":"https://www.wikidata.org/wiki/Q820214","display_name":"PDCA","level":4,"score":0.7529325485229492},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.7177958488464355},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.6501404047012329},{"id":"https://openalex.org/C547764534","wikidata":"https://www.wikidata.org/wiki/Q8236","display_name":"Literacy","level":2,"score":0.548448920249939},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.5079174637794495},{"id":"https://openalex.org/C119883117","wikidata":"https://www.wikidata.org/wiki/Q679789","display_name":"Information literacy","level":2,"score":0.5066497921943665},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48534122109413147},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4695867896080017},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4599460959434509},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.43447279930114746},{"id":"https://openalex.org/C2776343822","wikidata":"https://www.wikidata.org/wiki/Q5969768","display_name":"ICTS","level":3,"score":0.4280986785888672},{"id":"https://openalex.org/C2776854237","wikidata":"https://www.wikidata.org/wiki/Q6031064","display_name":"Information sharing","level":2,"score":0.41818472743034363},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4058026075363159},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.3982275128364563},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3249429166316986},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.27627772092819214},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.1800650954246521},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1413654088973999},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.10632538795471191},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10344401001930237},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijhcitp.2017040106","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijhcitp.2017040106","pdf_url":null,"source":{"id":"https://openalex.org/S193803878","display_name":"International Journal of Human Capital and Information Technology Professionals","issn_l":"1947-3478","issn":["1947-3478","1947-3486"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human Capital and Information Technology Professionals","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jhcitp:v:8:y:2017:i:2:p:93-105","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJHCITP.2017040106","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.8899999856948853,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W29558779","https://openalex.org/W104119206","https://openalex.org/W203353900","https://openalex.org/W618253447","https://openalex.org/W1503008039","https://openalex.org/W1602346759","https://openalex.org/W1974683692","https://openalex.org/W1998590623","https://openalex.org/W2005632614","https://openalex.org/W2044208166","https://openalex.org/W2059604126","https://openalex.org/W2113519219","https://openalex.org/W2115133509","https://openalex.org/W2140144500","https://openalex.org/W2149995263","https://openalex.org/W2150121875","https://openalex.org/W2290345546","https://openalex.org/W2517332369","https://openalex.org/W3021923316"],"related_works":["https://openalex.org/W60017553","https://openalex.org/W1577349393","https://openalex.org/W2035843532","https://openalex.org/W2364714228","https://openalex.org/W2808987603","https://openalex.org/W4240748700","https://openalex.org/W2578388440","https://openalex.org/W2384712243","https://openalex.org/W2383875357","https://openalex.org/W2373293182"],"abstract_inverted_index":{"Successful":[0],"transfer":[1],"and":[2,12,22,42,48,87,117,127,133,137],"sharing":[3],"of":[4,20,29,63,71,103,119,123,135],"knowledge":[5],"rely":[6],"mainly":[7],"on":[8,113,130],"social":[9],"attitudes,":[10],"behaviours":[11],"networks,":[13],"rather":[14],"than":[15],"ICT-based":[16],"networks.":[17],"The":[18,105,121],"availability":[19,132],"Information":[21,39,72,94,124,145],"Communication":[23],"Technologies":[24],"(ICTs)":[25],"facilitates":[26],"the":[27,69,76,93,97,101,114,131,144],"management":[28,62],"projects":[30,41,128],"in":[31,138],"general.":[32],"ICTs":[33,136],"are":[34],"central":[35],"to":[36,45,109],"both":[37],"managing":[38],"Literacy":[40,95,125,146],"providing":[43],"access":[44],"learning":[46],"resources":[47],"opportunities":[49],"for":[50,60],"collaborative":[51],"learning.":[52],"In":[53],"this":[54,139],"paper,":[55],"we":[56,141],"propose":[57],"a":[58],"framework":[59,78,106],"quality":[61],"information":[64],"literacy":[65],"projects.":[66],"Learning":[67],"from":[68],"field":[70,96],"Systems":[73],"Quality":[74],"Management":[75],"proposed":[77],"encompasses":[79],"Deming's":[80],"PDCA":[81],"(Plan,":[82],"Do,":[83],"Check,":[84],"Act)":[85],"Cycle":[86],"Kitchenham's":[88],"Process":[89],"Improvement":[90],"model.":[91],"From":[92],"SCONUL":[98],"model":[99],"provide":[100],"dimension":[102],"standardisation.":[104],"is":[107],"customisable":[108],"prioritise":[110],"aspects":[111],"based":[112],"likelihood,":[115],"proximity":[116],"impact":[118],"risks.":[120],"success":[122,148],"programmes":[126],"depends":[129],"use":[134],"paper":[140],"argue":[142],"how":[143],"Project":[147],"can":[149],"be":[150],"enhanced":[151],"by":[152],"using":[153],"our":[154],"framework.":[155]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
