{"id":"https://openalex.org/W3008401411","doi":"https://doi.org/10.4018/ijeis.2020040105","title":"The Role of Motivational Factors for Determining Attitude Towards eWOM in Social Media Context","display_name":"The Role of Motivational Factors for Determining Attitude Towards eWOM in Social Media Context","publication_year":2020,"publication_date":"2020-02-21","ids":{"openalex":"https://openalex.org/W3008401411","doi":"https://doi.org/10.4018/ijeis.2020040105","mag":"3008401411"},"language":"en","primary_location":{"id":"doi:10.4018/ijeis.2020040105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijeis.2020040105","pdf_url":null,"source":{"id":"https://openalex.org/S59995812","display_name":"International Journal of Enterprise Information Systems","issn_l":"1548-1115","issn":["1548-1115","1548-1123"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048151597","display_name":"Muhammad Bilal","orcid":"https://orcid.org/0000-0001-5755-4520"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Muhammad Bilal","raw_affiliation_strings":["School of Economics and Management, Beijing University of Posts and Telecommunications, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing University of Posts and Telecommunications, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Zeng Jianqiu","orcid":null},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zeng Jianqiu","raw_affiliation_strings":["School of Economics and Management, Beijing University of Posts and Telecommunications, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing University of Posts and Telecommunications, China","institution_ids":["https://openalex.org/I139759216"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044603891","display_name":"Umair Akram","orcid":"https://orcid.org/0000-0002-9980-6164"},"institutions":[{"id":"https://openalex.org/I20231570","display_name":"Peking University","ror":"https://ror.org/02v51f717","country_code":"CN","type":"education","lineage":["https://openalex.org/I20231570"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Umair Akram","raw_affiliation_strings":["Guanghua School of Management, Peking University, China"],"raw_orcid":"https://orcid.org/0000-0002-9980-6164","affiliations":[{"raw_affiliation_string":"Guanghua School of Management, Peking University, China","institution_ids":["https://openalex.org/I20231570"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070235881","display_name":"Yasir Tanveer","orcid":"https://orcid.org/0000-0002-4077-3441"},"institutions":[{"id":"https://openalex.org/I194348271","display_name":"Government College University, Faisalabad","ror":"https://ror.org/051zgra59","country_code":"PK","type":"education","lineage":["https://openalex.org/I194348271"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Yasir Tanveer","raw_affiliation_strings":["Lyallpur Business School, Government College University, Faisalabad, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lyallpur Business School, Government College University, Faisalabad, Pakistan","institution_ids":["https://openalex.org/I194348271"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066859524","display_name":"Muhammad Sohaib","orcid":"https://orcid.org/0000-0001-6037-044X"},"institutions":[{"id":"https://openalex.org/I87445476","display_name":"Xi'an Jiaotong University","ror":"https://ror.org/017zhmm22","country_code":"CN","type":"education","lineage":["https://openalex.org/I87445476"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Muhammad Sohaib","raw_affiliation_strings":["School of Public Administration, Xian Jiaotong University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Public Administration, Xian Jiaotong University, China","institution_ids":["https://openalex.org/I87445476"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101569786","display_name":"Muhammad Ahsan Ali Raza","orcid":"https://orcid.org/0009-0001-7194-4610"},"institutions":[{"id":"https://openalex.org/I139759216","display_name":"Beijing University of Posts and Telecommunications","ror":"https://ror.org/04w9fbh59","country_code":"CN","type":"education","lineage":["https://openalex.org/I139759216"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Muhammad Ahsan Ali Raza","raw_affiliation_strings":["School of Economics and Management, Beijing University of Posts and Telecommunications, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Beijing University of Posts and Telecommunications, China","institution_ids":["https://openalex.org/I139759216"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5048151597"],"corresponding_institution_ids":["https://openalex.org/I139759216"],"apc_list":null,"apc_paid":null,"fwci":7.2852,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.97000405,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"16","issue":"2","first_page":"73","last_page":"91"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9883000254631042,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interactivity","display_name":"Interactivity","score":0.8046331405639648},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.7337449789047241},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.665070116519928},{"id":"https://openalex.org/keywords/moderation","display_name":"Moderation","score":0.661337673664093},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.5797684788703918},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5076247453689575},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4900466203689575},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.4896562695503235},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.3774738907814026},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.11678996682167053},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.10231691598892212},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.0927530825138092},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.07626098394393921}],"concepts":[{"id":"https://openalex.org/C144430266","wikidata":"https://www.wikidata.org/wiki/Q839721","display_name":"Interactivity","level":2,"score":0.8046331405639648},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.7337449789047241},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.665070116519928},{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.661337673664093},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5797684788703918},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5076247453689575},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4900466203689575},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4896562695503235},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3774738907814026},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11678996682167053},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.10231691598892212},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.0927530825138092},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.07626098394393921},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijeis.2020040105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijeis.2020040105","pdf_url":null,"source":{"id":"https://openalex.org/S59995812","display_name":"International Journal of Enterprise Information Systems","issn_l":"1548-1115","issn":["1548-1115","1548-1123"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jeis00:v:16:y:2020:i:2:p:73-91","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEIS.2020040105","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","score":0.4699999988079071,"display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":88,"referenced_works":["https://openalex.org/W55364631","https://openalex.org/W563329444","https://openalex.org/W1492526304","https://openalex.org/W1498002972","https://openalex.org/W1505596080","https://openalex.org/W1516261653","https://openalex.org/W1537948079","https://openalex.org/W1572680973","https://openalex.org/W1967830590","https://openalex.org/W1975471822","https://openalex.org/W1979369088","https://openalex.org/W1979985985","https://openalex.org/W1981956999","https://openalex.org/W1987258130","https://openalex.org/W1990079969","https://openalex.org/W1992094475","https://openalex.org/W1992128083","https://openalex.org/W1995008066","https://openalex.org/W2004336976","https://openalex.org/W2006420849","https://openalex.org/W2013411520","https://openalex.org/W2016945820","https://openalex.org/W2024278036","https://openalex.org/W2028885942","https://openalex.org/W2029414885","https://openalex.org/W2034415857","https://openalex.org/W2038616213","https://openalex.org/W2041563290","https://openalex.org/W2044804146","https://openalex.org/W2045749023","https://openalex.org/W2054353370","https://openalex.org/W2055894163","https://openalex.org/W2056808145","https://openalex.org/W2056903341","https://openalex.org/W2066384970","https://openalex.org/W2073242082","https://openalex.org/W2073564594","https://openalex.org/W2076603180","https://openalex.org/W2077743090","https://openalex.org/W2081466980","https://openalex.org/W2092784551","https://openalex.org/W2099697766","https://openalex.org/W2107522226","https://openalex.org/W2108644943","https://openalex.org/W2110235135","https://openalex.org/W2118282372","https://openalex.org/W2123486443","https://openalex.org/W2124829377","https://openalex.org/W2140561695","https://openalex.org/W2154014456","https://openalex.org/W2161813612","https://openalex.org/W2165109419","https://openalex.org/W2167325287","https://openalex.org/W2180940851","https://openalex.org/W2285016219","https://openalex.org/W2297640615","https://openalex.org/W2300327287","https://openalex.org/W2318837501","https://openalex.org/W2342187983","https://openalex.org/W2475722621","https://openalex.org/W2569521639","https://openalex.org/W2575904983","https://openalex.org/W2599269039","https://openalex.org/W2603506770","https://openalex.org/W2603880940","https://openalex.org/W2746437255","https://openalex.org/W2762688448","https://openalex.org/W2792398675","https://openalex.org/W2793949001","https://openalex.org/W2796649772","https://openalex.org/W2807427021","https://openalex.org/W2807660517","https://openalex.org/W2808537302","https://openalex.org/W2883180534","https://openalex.org/W2888141152","https://openalex.org/W2906448428","https://openalex.org/W2916175658","https://openalex.org/W2920998941","https://openalex.org/W2934708425","https://openalex.org/W3015634246","https://openalex.org/W3124911831","https://openalex.org/W3124927255","https://openalex.org/W3125653597","https://openalex.org/W3126012494","https://openalex.org/W3216828173","https://openalex.org/W4211068185","https://openalex.org/W4235678817","https://openalex.org/W4246954286"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2319020389","https://openalex.org/W2001821990","https://openalex.org/W2272707781","https://openalex.org/W2747851897","https://openalex.org/W1975913006","https://openalex.org/W1513662110","https://openalex.org/W2063506784","https://openalex.org/W4243729035","https://openalex.org/W2344264974"],"abstract_inverted_index":{"Social":[0],"media":[1],"channels":[2],"provide":[3],"a":[4,17,109],"critical":[5],"opportunity":[6],"for":[7,73],"sharing":[8],"electronic":[9],"word-of-mouth":[10],"(eWOM)":[11],"communication.":[12],"eWOM":[13,101,126],"has":[14,108],"been":[15],"considered":[16],"prominent":[18],"factor":[19],"in":[20,65,127],"shaping":[21],"consumer":[22],"behavior.":[23],"The":[24,80],"purpose":[25],"of":[26,33,46,125],"this":[27],"is":[28,55],"to":[29],"examine":[30],"the":[31,44,49,96],"effect":[32,112],"website":[34],"quality,":[35],"social":[36],"support,":[37],"emotional":[38],"experience,":[39],"and":[40,90,102,119,131],"subjective":[41],"norms":[42],"on":[43,88,113],"attitude":[45,89,99],"eWOM.":[47,91,103,114],"Furthermore,":[48],"personal":[50],"interactivity":[51,93],"role":[52],"as":[53],"moderator":[54],"examined.":[56],"An":[57],"online":[58],"survey":[59],"was":[60,71],"conducted":[61],"from":[62],"756":[63],"consumers":[64],"China.":[66],"Structure":[67],"equation":[68],"modeling":[69],"(SEM)":[70],"employed":[72],"data":[74],"analysis":[75],"by":[76],"using":[77],"AMOS":[78],"23.":[79],"results":[81],"indicate":[82],"that":[83],"above-mentioned":[84],"determinants":[85,124],"positively":[86],"influence":[87],"Personal":[92],"significantly":[94],"moderates":[95],"relationship":[97],"between":[98],"toward":[100],"Perceived":[104],"behavioral":[105],"control":[106],"(PBC)":[107],"positive":[110],"direct":[111],"This":[115],"study":[116],"provides":[117],"useful":[118],"valuable":[120],"insights":[121],"regarding":[122],"potential":[123],"Chinese":[128],"perspective.":[129],"Theoretical":[130],"managerial":[132],"implications":[133],"are":[134],"discussed.":[135]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}