{"id":"https://openalex.org/W2617485092","doi":"https://doi.org/10.4018/ijeis.2017040103","title":"A Fuzzy TOPSIS Method for Selecting An E-banking Outsourcing Strategy","display_name":"A Fuzzy TOPSIS Method for Selecting An E-banking Outsourcing Strategy","publication_year":2017,"publication_date":"2017-04-01","ids":{"openalex":"https://openalex.org/W2617485092","doi":"https://doi.org/10.4018/ijeis.2017040103","mag":"2617485092"},"language":"en","primary_location":{"id":"doi:10.4018/ijeis.2017040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijeis.2017040103","pdf_url":null,"source":{"id":"https://openalex.org/S59995812","display_name":"International Journal of Enterprise Information Systems","issn_l":"1548-1115","issn":["1548-1115","1548-1123"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5108271874","display_name":"Ahad Zare Ravasan","orcid":null},"institutions":[{"id":"https://openalex.org/I200432940","display_name":"Allameh Tabataba'i University","ror":"https://ror.org/02cc4gc68","country_code":"IR","type":"education","lineage":["https://openalex.org/I200432940"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Ahad Zare Ravasan","raw_affiliation_strings":["Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran","institution_ids":["https://openalex.org/I200432940"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046888340","display_name":"Payam Hanafizadeh","orcid":"https://orcid.org/0000-0002-5233-987X"},"institutions":[{"id":"https://openalex.org/I200432940","display_name":"Allameh Tabataba'i University","ror":"https://ror.org/02cc4gc68","country_code":"IR","type":"education","lineage":["https://openalex.org/I200432940"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Payam Hanafizadeh","raw_affiliation_strings":["Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran","institution_ids":["https://openalex.org/I200432940"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023869622","display_name":"Laya Olfat","orcid":"https://orcid.org/0000-0003-4550-8775"},"institutions":[{"id":"https://openalex.org/I200432940","display_name":"Allameh Tabataba'i University","ror":"https://ror.org/02cc4gc68","country_code":"IR","type":"education","lineage":["https://openalex.org/I200432940"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Laya Olfat","raw_affiliation_strings":["Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran","institution_ids":["https://openalex.org/I200432940"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059284212","display_name":"Mohammad Taghi Taghavifard","orcid":"https://orcid.org/0000-0002-4212-2079"},"institutions":[{"id":"https://openalex.org/I200432940","display_name":"Allameh Tabataba'i University","ror":"https://ror.org/02cc4gc68","country_code":"IR","type":"education","lineage":["https://openalex.org/I200432940"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Mohammad Taghi Taghavifard","raw_affiliation_strings":["Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Management, Faculty of Management and Accountancy, Allameh Tabataba'i University, Tehran, Iran","institution_ids":["https://openalex.org/I200432940"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.5103,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.92587504,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"13","issue":"2","first_page":"34","last_page":"49"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9638000130653381,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9480999708175659,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.8998697400093079},{"id":"https://openalex.org/keywords/topsis","display_name":"TOPSIS","score":0.7843409776687622},{"id":"https://openalex.org/keywords/rank","display_name":"Rank (graph theory)","score":0.5789448022842407},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.5613749623298645},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5556191205978394},{"id":"https://openalex.org/keywords/multiple-criteria-decision-analysis","display_name":"Multiple-criteria decision analysis","score":0.49289608001708984},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4915371835231781},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4729473292827606},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.45797228813171387},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.358470618724823},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33588141202926636},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.23559683561325073},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.14507454633712769},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11333814263343811},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.07909715175628662},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.07789546251296997}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.8998697400093079},{"id":"https://openalex.org/C51566761","wikidata":"https://www.wikidata.org/wiki/Q1235853","display_name":"TOPSIS","level":2,"score":0.7843409776687622},{"id":"https://openalex.org/C164226766","wikidata":"https://www.wikidata.org/wiki/Q7293202","display_name":"Rank (graph theory)","level":2,"score":0.5789448022842407},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.5613749623298645},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5556191205978394},{"id":"https://openalex.org/C11105738","wikidata":"https://www.wikidata.org/wiki/Q1895805","display_name":"Multiple-criteria decision analysis","level":2,"score":0.49289608001708984},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4915371835231781},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4729473292827606},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45797228813171387},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.358470618724823},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33588141202926636},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.23559683561325073},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.14507454633712769},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11333814263343811},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.07909715175628662},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.07789546251296997},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijeis.2017040103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijeis.2017040103","pdf_url":null,"source":{"id":"https://openalex.org/S59995812","display_name":"International Journal of Enterprise Information Systems","issn_l":"1548-1115","issn":["1548-1115","1548-1123"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jeis00:v:13:y:2017:i:2:p:34-49","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEIS.2017040103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6200000047683716,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W1504039589","https://openalex.org/W1532788689","https://openalex.org/W1549472903","https://openalex.org/W1558083196","https://openalex.org/W1570666697","https://openalex.org/W1968804189","https://openalex.org/W1970099119","https://openalex.org/W1978354626","https://openalex.org/W1984408857","https://openalex.org/W1992200166","https://openalex.org/W1992590987","https://openalex.org/W1997174660","https://openalex.org/W1999059195","https://openalex.org/W2001804323","https://openalex.org/W2010431786","https://openalex.org/W2011581585","https://openalex.org/W2012186081","https://openalex.org/W2014251597","https://openalex.org/W2016371562","https://openalex.org/W2021272121","https://openalex.org/W2023146809","https://openalex.org/W2025746623","https://openalex.org/W2044744255","https://openalex.org/W2059649613","https://openalex.org/W2061808800","https://openalex.org/W2069616527","https://openalex.org/W2076724627","https://openalex.org/W2078255126","https://openalex.org/W2084727045","https://openalex.org/W2087350325","https://openalex.org/W2090526711","https://openalex.org/W2094866585","https://openalex.org/W2094963250","https://openalex.org/W2097424686","https://openalex.org/W2113392571","https://openalex.org/W2117562430","https://openalex.org/W2142978062","https://openalex.org/W2162997098","https://openalex.org/W2286073506","https://openalex.org/W2323021541","https://openalex.org/W2342461326","https://openalex.org/W2945749591","https://openalex.org/W3124766548"],"related_works":["https://openalex.org/W2358200898","https://openalex.org/W4231184955","https://openalex.org/W2325765407","https://openalex.org/W2788012436","https://openalex.org/W618293728","https://openalex.org/W2041949587","https://openalex.org/W2291845669","https://openalex.org/W3154161952","https://openalex.org/W2778781604","https://openalex.org/W4235219488"],"abstract_inverted_index":{"Selecting":[0],"the":[1,34,91,96,107],"appropriate":[2,35],"IT":[3],"outsourcing":[4,111],"(ITO)":[5],"strategy":[6],"is":[7,52,85],"important":[8],"for":[9,30,67,109,113],"firms":[10],"in":[11,16],"general":[12],"and":[13,27,89,119,140],"banking":[14,103],"institutions":[15],"particular":[17],"to":[18,32,41,87,105],"achieve":[19],"expected":[20],"benefits,":[21],"but":[22],"it":[23],"remains":[24],"complex,":[25],"risky":[26],"lengthy":[28],"process":[29],"clients":[31],"select":[33],"ITO":[36,43,73,127],"strategy.":[37],"Previous":[38],"academic":[39],"efforts":[40],"support":[42],"decision":[44,112,128,132],"incorporated":[45],"a":[46,75,101],"limited":[47],"number":[48],"of":[49,54,80],"factors,":[50],"which":[51],"over-simplification":[53],"multi-faceted":[55],"real":[56,102],"world":[57],"problems.":[58],"In":[59],"this":[60,94],"paper,":[61],"after":[62],"doing":[63],"in-depth":[64],"literature":[65],"review":[66],"identifying":[68],"influencing":[69],"factors":[70],"on":[71],"such":[72],"decisions,":[74],"model":[76,108,124],"with":[77],"an":[78],"application":[79],"Fuzzy":[81],"TOPSIS":[82],"based":[83],"approach":[84],"proposed":[86,123],"rank":[88],"prioritize":[90],"alternatives.":[92],"Throughout":[93],"study,":[95],"authors":[97],"use":[98],"data":[99],"from":[100],"case":[104],"run":[106],"supporting":[110],"five":[114],"ATM,":[115],"POS,":[116],"tele-banking,":[117],"mobile,":[118],"internet-banking":[120],"services.":[121],"The":[122],"can":[125,142],"help":[126],"makers":[129],"advance":[130],"their":[131],"making":[133],"process,":[134],"especially":[135],"where":[136],"parameters":[137],"involve":[138],"uncertainties":[139],"hardly":[141],"be":[143],"assessed":[144],"by":[145],"human":[146],"judgment.":[147]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
