{"id":"https://openalex.org/W276325303","doi":"https://doi.org/10.4018/ijegr.2015040101","title":"Natural Language Processing and Psychology in e-Government Services","display_name":"Natural Language Processing and Psychology in e-Government Services","publication_year":2015,"publication_date":"2015-04-01","ids":{"openalex":"https://openalex.org/W276325303","doi":"https://doi.org/10.4018/ijegr.2015040101","mag":"276325303"},"language":"en","primary_location":{"id":"doi:10.4018/ijegr.2015040101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijegr.2015040101","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037319586","display_name":"Alicia Iriberri","orcid":"https://orcid.org/0009-0002-9303-5140"},"institutions":[{"id":"https://openalex.org/I4210133369","display_name":"Decision Sciences (United States)","ror":"https://ror.org/03gcvf773","country_code":"US","type":"company","lineage":["https://openalex.org/I4210133369"]},{"id":"https://openalex.org/I67328108","display_name":"California State University, Fresno","ror":"https://ror.org/03enmdz06","country_code":"US","type":"education","lineage":["https://openalex.org/I67328108"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alicia Iriberri","raw_affiliation_strings":["Department of Information System and Decision Sciences, California State University, Fresno, CA, USA","Department of Information System and Decision Sciences, California State University, Fresno, CA, USA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information System and Decision Sciences, California State University, Fresno, CA, USA","institution_ids":["https://openalex.org/I67328108","https://openalex.org/I4210133369"]},{"raw_affiliation_string":"Department of Information System and Decision Sciences, California State University, Fresno, CA, USA#TAB#","institution_ids":["https://openalex.org/I67328108"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5037319586"],"corresponding_institution_ids":["https://openalex.org/I4210133369","https://openalex.org/I67328108"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.0047821,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"11","issue":"2","first_page":"1","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12519","display_name":"Cybercrime and Law Enforcement Studies","score":0.9699000120162964,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12519","display_name":"Cybercrime and Law Enforcement Studies","score":0.9699000120162964,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.958899974822998,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10574","display_name":"Crime Patterns and Interventions","score":0.9124000072479248,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interview","display_name":"Interview","score":0.8332269191741943},{"id":"https://openalex.org/keywords/cognitive-interview","display_name":"Cognitive interview","score":0.6375435590744019},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5615968704223633},{"id":"https://openalex.org/keywords/criminal-justice","display_name":"Criminal justice","score":0.5120823383331299},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5068879723548889},{"id":"https://openalex.org/keywords/java","display_name":"Java","score":0.5045827627182007},{"id":"https://openalex.org/keywords/recall","display_name":"Recall","score":0.46955496072769165},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4578704833984375},{"id":"https://openalex.org/keywords/economic-justice","display_name":"Economic Justice","score":0.4513383209705353},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.4425400495529175},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.41866952180862427},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4088512659072876},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.38221192359924316},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.37479162216186523},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.33119916915893555},{"id":"https://openalex.org/keywords/criminology","display_name":"Criminology","score":0.20008394122123718},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.14748680591583252},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12906602025032043},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.12595057487487793}],"concepts":[{"id":"https://openalex.org/C24845683","wikidata":"https://www.wikidata.org/wiki/Q178651","display_name":"Interview","level":2,"score":0.8332269191741943},{"id":"https://openalex.org/C75969862","wikidata":"https://www.wikidata.org/wiki/Q5141215","display_name":"Cognitive interview","level":3,"score":0.6375435590744019},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5615968704223633},{"id":"https://openalex.org/C102587632","wikidata":"https://www.wikidata.org/wiki/Q117488","display_name":"Criminal justice","level":2,"score":0.5120823383331299},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5068879723548889},{"id":"https://openalex.org/C548217200","wikidata":"https://www.wikidata.org/wiki/Q251","display_name":"Java","level":2,"score":0.5045827627182007},{"id":"https://openalex.org/C100660578","wikidata":"https://www.wikidata.org/wiki/Q18733","display_name":"Recall","level":2,"score":0.46955496072769165},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4578704833984375},{"id":"https://openalex.org/C139621336","wikidata":"https://www.wikidata.org/wiki/Q3190382","display_name":"Economic Justice","level":2,"score":0.4513383209705353},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.4425400495529175},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.41866952180862427},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4088512659072876},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.38221192359924316},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.37479162216186523},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.33119916915893555},{"id":"https://openalex.org/C73484699","wikidata":"https://www.wikidata.org/wiki/Q161733","display_name":"Criminology","level":1,"score":0.20008394122123718},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14748680591583252},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12906602025032043},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.12595057487487793},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijegr.2015040101","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijegr.2015040101","pdf_url":null,"source":{"id":"https://openalex.org/S118683372","display_name":"International Journal of Electronic Government Research","issn_l":"1548-3886","issn":["1548-3886","1548-3894"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Electronic Government Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jegr00:v:11:y:2015:i:2:p:1-17","is_oa":false,"landing_page_url":"http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEGR.2015040101","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.6899999976158142,"display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W4508078","https://openalex.org/W167149422","https://openalex.org/W601244029","https://openalex.org/W608732725","https://openalex.org/W1481400193","https://openalex.org/W1482560350","https://openalex.org/W1516737607","https://openalex.org/W1520791999","https://openalex.org/W1608313108","https://openalex.org/W1663639398","https://openalex.org/W1862775626","https://openalex.org/W1966584303","https://openalex.org/W1967197767","https://openalex.org/W1967758690","https://openalex.org/W1985956721","https://openalex.org/W2026492595","https://openalex.org/W2030650095","https://openalex.org/W2032036095","https://openalex.org/W2032617172","https://openalex.org/W2046860112","https://openalex.org/W2047333374","https://openalex.org/W2056288834","https://openalex.org/W2074792142","https://openalex.org/W2080340211","https://openalex.org/W2081176304","https://openalex.org/W2089294861","https://openalex.org/W2090335159","https://openalex.org/W2092507476","https://openalex.org/W2100773809","https://openalex.org/W2101105950","https://openalex.org/W2106719273","https://openalex.org/W2107391405","https://openalex.org/W2113965350","https://openalex.org/W2117203087","https://openalex.org/W2126185232","https://openalex.org/W2128003338","https://openalex.org/W2129241676","https://openalex.org/W2131934797","https://openalex.org/W2154773184","https://openalex.org/W2155456334","https://openalex.org/W2283692113","https://openalex.org/W2419640158","https://openalex.org/W2460195273","https://openalex.org/W2481502000","https://openalex.org/W2907673751","https://openalex.org/W2938755870","https://openalex.org/W4239574586"],"related_works":["https://openalex.org/W2507106709","https://openalex.org/W109206987","https://openalex.org/W2056288834","https://openalex.org/W2069892486","https://openalex.org/W2269548006","https://openalex.org/W2026492595","https://openalex.org/W261804281","https://openalex.org/W2013118918","https://openalex.org/W2058018966","https://openalex.org/W622383402"],"abstract_inverted_index":{"Crime":[0,12],"statistics":[1],"from":[2,112],"the":[3,9,41,64,84,99,104,113,125,139,147,167,185,190],"US":[4],"Bureau":[5],"of":[6,43,68,127,142,151,169,189],"Justice":[7],"and":[8,19,27,33,47,98,130,133,154,162,193],"FBI":[10],"Uniform":[11],"Report":[13],"show":[14,145],"a":[15,44,87,170,173,196],"gap":[16],"between":[17],"reported":[18],"unreported":[20],"crime.":[21],"For":[22],"police":[23,72,88],"to":[24,54,76,199],"effectively":[25],"prevent":[26],"solve":[28],"crime,":[29],"they":[30],"require":[31],"accurate":[32,153],"complete":[34,155],"information":[35,65],"about":[36],"incidents.":[37],"This":[38],"article":[39],"describes":[40],"evaluation":[42,144],"crime":[45,56],"reporting":[46],"interviewing":[48,100],"system":[49,82,108,148,181],"that":[50,71,86,146,163],"witnesses":[51],"can":[52,73],"use":[53,74],"report":[55],"incidents":[57],"or":[58],"suspicious":[59],"activities":[60],"anonymously":[61],"while":[62],"ensuring":[63],"received":[66],"is":[67,149,182],"such":[69],"quality":[70],"it":[75],"begin":[77],"an":[78],"investigation":[79],"process.":[80],"The":[81,107,180],"emulates":[83],"tasks":[85],"investigator":[89],"would":[90],"perform":[91],"by":[92,122,138,157],"leveraging":[93],"natural":[94],"language":[95],"processing":[96],"technology":[97],"techniques":[101],"used":[102],"in":[103],"Cognitive":[105],"Interview.":[106],"incorporates":[109],"open-source":[110],"code":[111,136],"General":[114],"Architecture":[115],"for":[116],"Text":[117],"Engineering":[118],"(GATE)":[119],"program":[120],"developed":[121,137],"researchers":[123],"at":[124],"University":[126],"Sheffield,":[128],"Web":[129],"database":[131],"technology,":[132],"Java-based":[134],"proprietary":[135],"author.":[140],"Findings":[141],"this":[143],"capable":[150],"producing":[152],"reports":[156],"enhancing":[158],"witnesses'":[159],"memory":[160],"recall":[161],"its":[164],"efficacy":[165,168],"approximates":[166],"human":[171],"conducting":[172],"cognitive":[174,191],"interview":[175,192],"closer":[176],"than":[177],"existing":[178],"alternatives.":[179],"introduced":[183],"as":[184,195],"first":[186],"computer":[187],"application":[188],"proposed":[194],"viable":[197],"alternative":[198],"face-to-face":[200],"investigative":[201],"interviews.":[202]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
