{"id":"https://openalex.org/W2539367691","doi":"https://doi.org/10.4018/ijebr.2017010103","title":"Demographic Influences on E-Payment Services","display_name":"Demographic Influences on E-Payment Services","publication_year":2016,"publication_date":"2016-10-19","ids":{"openalex":"https://openalex.org/W2539367691","doi":"https://doi.org/10.4018/ijebr.2017010103","mag":"2539367691"},"language":"en","primary_location":{"id":"doi:10.4018/ijebr.2017010103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijebr.2017010103","pdf_url":null,"source":{"id":"https://openalex.org/S77020770","display_name":"International Journal of E-Business Research","issn_l":"1548-1131","issn":["1548-1131","1548-114X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Business Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033750060","display_name":"Winfred Yaokumah","orcid":"https://orcid.org/0000-0001-7756-1832"},"institutions":[{"id":"https://openalex.org/I2800079435","display_name":"Pentecost University College","ror":"https://ror.org/04160ha27","country_code":"GH","type":"education","lineage":["https://openalex.org/I2800079435"]}],"countries":["GH"],"is_corresponding":true,"raw_author_name":"Winfred Yaokumah","raw_affiliation_strings":["Department of Information Technology, Pentecost University College, Accra, Ghana"],"raw_orcid":"https://orcid.org/0000-0001-7756-1832","affiliations":[{"raw_affiliation_string":"Department of Information Technology, Pentecost University College, Accra, Ghana","institution_ids":["https://openalex.org/I2800079435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016451916","display_name":"Peace Kumah","orcid":null},"institutions":[{"id":"https://openalex.org/I4210100787","display_name":"Ghana Education Service","ror":"https://ror.org/01d0few86","country_code":"GH","type":"government","lineage":["https://openalex.org/I4210100787"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Peace Kumah","raw_affiliation_strings":["Ghana Education Service, Accra, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ghana Education Service, Accra, Ghana","institution_ids":["https://openalex.org/I4210100787"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089735874","display_name":"Eric Saviour Aryee Okai","orcid":null},"institutions":[{"id":"https://openalex.org/I2800079435","display_name":"Pentecost University College","ror":"https://ror.org/04160ha27","country_code":"GH","type":"education","lineage":["https://openalex.org/I2800079435"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Eric Saviour Aryee Okai","raw_affiliation_strings":["Department of Information Technology, Pentecost University College, Accra, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Technology, Pentecost University College, Accra, Ghana","institution_ids":["https://openalex.org/I2800079435"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5033750060"],"corresponding_institution_ids":["https://openalex.org/I2800079435"],"apc_list":null,"apc_paid":null,"fwci":3.7724,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.94625141,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"13","issue":"1","first_page":"44","last_page":"65"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9908000230789185,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9882000088691711,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.7891981601715088},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7152554392814636},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.565372109413147},{"id":"https://openalex.org/keywords/payment-service-provider","display_name":"Payment service provider","score":0.49667149782180786},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.4552549123764038},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.4190616011619568},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"Customer satisfaction","score":0.41230762004852295},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.09863859415054321},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.0725381076335907}],"concepts":[{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.7891981601715088},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7152554392814636},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.565372109413147},{"id":"https://openalex.org/C185822510","wikidata":"https://www.wikidata.org/wiki/Q1956140","display_name":"Payment service provider","level":3,"score":0.49667149782180786},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.4552549123764038},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.4190616011619568},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.41230762004852295},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.09863859415054321},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0725381076335907},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijebr.2017010103","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijebr.2017010103","pdf_url":null,"source":{"id":"https://openalex.org/S77020770","display_name":"International Journal of E-Business Research","issn_l":"1548-1131","issn":["1548-1131","1548-114X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Business Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jebr00:v:13:y:2017:i:1:p:44-65","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEBR.2017010103","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.8999999761581421,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W119818611","https://openalex.org/W136176785","https://openalex.org/W843798523","https://openalex.org/W1504787452","https://openalex.org/W1515936147","https://openalex.org/W1526806077","https://openalex.org/W1713675812","https://openalex.org/W1940328658","https://openalex.org/W1972259962","https://openalex.org/W1988008985","https://openalex.org/W1988050849","https://openalex.org/W1993214160","https://openalex.org/W2012449493","https://openalex.org/W2019483726","https://openalex.org/W2019643228","https://openalex.org/W2064491641","https://openalex.org/W2067519001","https://openalex.org/W2078645495","https://openalex.org/W2083241337","https://openalex.org/W2089563241","https://openalex.org/W2100379340","https://openalex.org/W2110506823","https://openalex.org/W2160337394","https://openalex.org/W2186093075","https://openalex.org/W2220351115","https://openalex.org/W2231954131","https://openalex.org/W2269496584","https://openalex.org/W2331736744","https://openalex.org/W2334095710","https://openalex.org/W2339466188","https://openalex.org/W2345231158","https://openalex.org/W2405089859","https://openalex.org/W2461131236","https://openalex.org/W2504773391","https://openalex.org/W2559945481","https://openalex.org/W2963570199","https://openalex.org/W3122513603","https://openalex.org/W3124748957","https://openalex.org/W3125976894","https://openalex.org/W4285719527","https://openalex.org/W7061830565"],"related_works":["https://openalex.org/W2393097927","https://openalex.org/W2736269117","https://openalex.org/W2282821933","https://openalex.org/W3173308499","https://openalex.org/W3122960735","https://openalex.org/W2391713664","https://openalex.org/W2357188178","https://openalex.org/W2684452196","https://openalex.org/W2397070246","https://openalex.org/W3108109766"],"abstract_inverted_index":{"This":[0],"study":[1],"investigated":[2],"customers'":[3,58],"preferences":[4],"of":[5,11,16,34,44,53,64,81,114],"payment":[6],"systems":[7],"and":[8,31,50,61,75,106,140],"the":[9,14,32,40,51,62,73,79,85,120,124,133,142],"influence":[10],"demography":[12],"on":[13,57],"attitude":[15],"customers":[17,77,87,110,126,135],"towards":[18],"e-payment":[19,54,82,94,107,131,155],"services.":[20,83,121,156],"Survey":[21],"responses":[22],"were":[23,36,100,127],"received":[24],"from":[25],"558":[26],"bank":[27],"customers.":[28],"The":[29,66],"t-test":[30],"analysis":[33],"variance":[35],"employed":[37],"to":[38],"examine":[39],"differences":[41,71,103],"in":[42,78,104],"perception":[43],"security,":[45],"ICT":[46,90,138],"literacy,":[47],"customer":[48],"satisfaction,":[49],"use":[52,80,141],"services":[55,95,143],"based":[56],"age,":[59],"gender,":[60],"level":[63,113],"education.":[65],"findings":[67,147],"revealed":[68],"no":[69,101],"significant":[70,102],"between":[72],"male":[74,86],"female":[76],"However,":[84],"had":[88,136],"higher":[89,112],"skills,":[91],"yet":[92],"perceived":[93],"less":[96,117],"secured.":[97],"Moreover,":[98],"there":[99],"satisfaction":[105],"use,":[108],"though,":[109],"with":[111,130],"education":[115],"felt":[116],"secured":[118],"using":[119],"Also,":[122],"whereas":[123],"older":[125],"more":[128,137],"satisfied":[129],"services,":[132],"younger":[134],"skills":[139],"much":[144],"more.":[145],"These":[146],"are":[148],"necessary":[149],"for":[150,153],"formulating":[151],"strategies":[152],"marketing":[154]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}