{"id":"https://openalex.org/W4412395746","doi":"https://doi.org/10.4018/ijabim.384773","title":"When Machines Manage","display_name":"When Machines Manage","publication_year":2025,"publication_date":"2025-07-12","ids":{"openalex":"https://openalex.org/W4412395746","doi":"https://doi.org/10.4018/ijabim.384773"},"language":"en","primary_location":{"id":"doi:10.4018/ijabim.384773","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijabim.384773","pdf_url":null,"source":{"id":"https://openalex.org/S164447516","display_name":"International Journal of Asian Business and Information Management","issn_l":"1947-9638","issn":["1947-9638","1947-9646"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Asian Business and Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.4018/ijabim.384773","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007115140","display_name":"Diana Serikbay","orcid":"https://orcid.org/0009-0000-4821-7733"},"institutions":[{"id":"https://openalex.org/I171571821","display_name":"Kazakh-British Technical University","ror":"https://ror.org/01rn0fp76","country_code":"KZ","type":"education","lineage":["https://openalex.org/I171571821"]}],"countries":["KZ"],"is_corresponding":true,"raw_author_name":"Diana Serikbay","raw_affiliation_strings":["Kazakh-British Technical University, Kazakhstan"],"raw_orcid":"https://orcid.org/0009-0000-4821-7733","affiliations":[{"raw_affiliation_string":"Kazakh-British Technical University, Kazakhstan","institution_ids":["https://openalex.org/I171571821"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077399603","display_name":"Assel Kozhakhmetova","orcid":"https://orcid.org/0000-0002-3077-2023"},"institutions":[{"id":"https://openalex.org/I171571821","display_name":"Kazakh-British Technical University","ror":"https://ror.org/01rn0fp76","country_code":"KZ","type":"education","lineage":["https://openalex.org/I171571821"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Assel Kozhakhmetova","raw_affiliation_strings":["Institute of Applied Sciences and Information Technology, Kazakh-British Technical University, Kazakhstan"],"raw_orcid":"https://orcid.org/0000-0002-3077-2023","affiliations":[{"raw_affiliation_string":"Institute of Applied Sciences and Information Technology, Kazakh-British Technical University, Kazakhstan","institution_ids":["https://openalex.org/I171571821"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020664231","display_name":"Assel Jumasseitova","orcid":"https://orcid.org/0000-0002-2193-9418"},"institutions":[{"id":"https://openalex.org/I171571821","display_name":"Kazakh-British Technical University","ror":"https://ror.org/01rn0fp76","country_code":"KZ","type":"education","lineage":["https://openalex.org/I171571821"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Assel Kenesovna Jumasseitova","raw_affiliation_strings":["Kazakh-British Technical University, Kazakhstan"],"raw_orcid":"https://orcid.org/0000-0002-2193-9418","affiliations":[{"raw_affiliation_string":"Kazakh-British Technical University, Kazakhstan","institution_ids":["https://openalex.org/I171571821"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020906588","display_name":"Yerzhan Mukashev","orcid":"https://orcid.org/0000-0003-1003-176X"},"institutions":[{"id":"https://openalex.org/I171571821","display_name":"Kazakh-British Technical University","ror":"https://ror.org/01rn0fp76","country_code":"KZ","type":"education","lineage":["https://openalex.org/I171571821"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Yerzhan Mukashev","raw_affiliation_strings":["Kazakh-British Technical University, Kazakhstan"],"raw_orcid":"https://orcid.org/0000-0003-1003-176X","affiliations":[{"raw_affiliation_string":"Kazakh-British Technical University, Kazakhstan","institution_ids":["https://openalex.org/I171571821"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5007115140"],"corresponding_institution_ids":["https://openalex.org/I171571821"],"apc_list":null,"apc_paid":null,"fwci":4.3465,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.94276833,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":"16","issue":"1","first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9706000089645386,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9635999798774719,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.46838146448135376},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4263283610343933}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46838146448135376},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4263283610343933}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijabim.384773","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijabim.384773","pdf_url":null,"source":{"id":"https://openalex.org/S164447516","display_name":"International Journal of Asian Business and Information Management","issn_l":"1947-9638","issn":["1947-9638","1947-9646"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Asian Business and Information Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jabim0:v:16:y:2025:i:1:p:1-18","is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJABIM.384773","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.4018/ijabim.384773","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijabim.384773","pdf_url":null,"source":{"id":"https://openalex.org/S164447516","display_name":"International Journal of Asian Business and Information Management","issn_l":"1947-9638","issn":["1947-9638","1947-9646"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Asian Business and Information Management","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W1967502589","https://openalex.org/W1991182912","https://openalex.org/W2082437597","https://openalex.org/W2137931332","https://openalex.org/W2159306398","https://openalex.org/W2460661780","https://openalex.org/W2491842003","https://openalex.org/W2550705148","https://openalex.org/W2587513590","https://openalex.org/W2745971680","https://openalex.org/W2786141192","https://openalex.org/W2799823977","https://openalex.org/W2895126949","https://openalex.org/W2912774336","https://openalex.org/W2945518800","https://openalex.org/W2965267329","https://openalex.org/W3008029308","https://openalex.org/W3008084213","https://openalex.org/W3012329970","https://openalex.org/W3013811599","https://openalex.org/W3028926798","https://openalex.org/W3049142395","https://openalex.org/W3097171939","https://openalex.org/W3106876954","https://openalex.org/W3143460735","https://openalex.org/W3143551070","https://openalex.org/W3155756338","https://openalex.org/W3165992768","https://openalex.org/W3175046239","https://openalex.org/W3204410365","https://openalex.org/W3211663758","https://openalex.org/W4294280944","https://openalex.org/W4312684636","https://openalex.org/W4367042431","https://openalex.org/W4385576305","https://openalex.org/W4390346947","https://openalex.org/W4390730847","https://openalex.org/W4392296787","https://openalex.org/W4392752165","https://openalex.org/W4393940288","https://openalex.org/W4394999779","https://openalex.org/W4400323718","https://openalex.org/W4401916474","https://openalex.org/W4402891033","https://openalex.org/W4404095030","https://openalex.org/W4405543322","https://openalex.org/W4406381879","https://openalex.org/W4407752213","https://openalex.org/W4408741291","https://openalex.org/W4409243467"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"The":[0,60,89],"study":[1,61,120],"aims":[2],"to":[3,44,81,115],"investigate":[4],"the":[5,24,30,46,51,66,75,83,112,134,154],"adoption":[6,70],"and":[7,26,38,74,108,157],"impact":[8,52],"of":[9,40,48,53,68,85,98,147],"artificial":[10],"intelligence":[11],"(AI)":[12],"in":[13,17,50,65,87,133],"project":[14,101],"management":[15],"(PM)":[16],"Kazakhstan.":[18],"One":[19],"hundred":[20],"fifty-nine":[21],"experts":[22],"from":[23],"academic":[25],"industrial":[27],"sectors":[28],"provided":[29],"survey":[31],"data.":[32],"Statistical":[33],"methods,":[34],"social":[35],"network":[36],"analysis,":[37],"analysis":[39],"variance":[41],"were":[42,111],"used":[43],"evaluate":[45],"significance":[47],"changes":[49],"AI,":[54,128],"using":[55],"a":[56,78,131,140],"Tukey":[57],"post-hoc":[58],"test.":[59],"results":[62],"showed":[63],"differences":[64],"degree":[67],"AI":[69,86,99,117,162],"across":[71],"eight":[72],"PDs":[73,94],"need":[76],"for":[77,124,144],"customized":[79],"approach":[80],"maximize":[82],"benefits":[84],"PM.":[88],"research":[90],"found":[91],"that":[92],"different":[93,96],"see":[95],"effects":[97],"on":[100],"success.":[102],"Low":[103],"technology":[104],"readiness,":[105],"financial":[106],"constraints,":[107],"insufficient":[109],"experience":[110],"main":[113],"barriers":[114],"effective":[116],"adoption.":[118],"This":[119],"offers":[121],"practical":[122],"recommendations":[123],"project-oriented":[125],"companies":[126],"implementing":[127],"thereby":[129],"filling":[130],"gap":[132],"literature":[135],"by":[136],"proposing":[137],"PM":[138],"as":[139],"new":[141],"application":[142],"area":[143],"dynamic":[145],"models":[146],"human-machine":[148],"interaction.":[149],"Future":[150],"studies":[151],"should":[152],"expand":[153],"geographic":[155],"sample":[156],"add":[158],"other":[159],"factors":[160],"influencing":[161],"applications.":[163]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
