{"id":"https://openalex.org/W4402636904","doi":"https://doi.org/10.3390/computation12090191","title":"Waiting Time Control Chart for M/G/1 Retrial Queue","display_name":"Waiting Time Control Chart for M/G/1 Retrial Queue","publication_year":2024,"publication_date":"2024-09-19","ids":{"openalex":"https://openalex.org/W4402636904","doi":"https://doi.org/10.3390/computation12090191"},"language":"en","primary_location":{"id":"doi:10.3390/computation12090191","is_oa":true,"landing_page_url":"https://doi.org/10.3390/computation12090191","pdf_url":"https://www.mdpi.com/2079-3197/12/9/191/pdf","source":{"id":"https://openalex.org/S2738402919","display_name":"Computation","issn_l":"2079-3197","issn":["2079-3197"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computation","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2079-3197/12/9/191/pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100874874","display_name":"Yih-Bey Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I126145234","display_name":"Chaoyang University of Technology","ror":"https://ror.org/04xwksx09","country_code":"TW","type":"education","lineage":["https://openalex.org/I126145234"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Yih-Bey Lin","raw_affiliation_strings":["Department of Finance, Chaoyang University of Technology, Taichung City 41349, Taiwan"],"affiliations":[{"raw_affiliation_string":"Department of Finance, Chaoyang University of Technology, Taichung City 41349, Taiwan","institution_ids":["https://openalex.org/I126145234"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103055284","display_name":"Tzu\u2010Hsin Liu","orcid":"https://orcid.org/0000-0003-0933-1589"},"institutions":[{"id":"https://openalex.org/I126145234","display_name":"Chaoyang University of Technology","ror":"https://ror.org/04xwksx09","country_code":"TW","type":"education","lineage":["https://openalex.org/I126145234"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Tzu-Hsin Liu","raw_affiliation_strings":["Department of Finance, Chaoyang University of Technology, Taichung City 41349, Taiwan"],"affiliations":[{"raw_affiliation_string":"Department of Finance, Chaoyang University of Technology, Taichung City 41349, Taiwan","institution_ids":["https://openalex.org/I126145234"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086199746","display_name":"Yu\u2010Cheng Tsai","orcid":null},"institutions":[{"id":"https://openalex.org/I126145234","display_name":"Chaoyang University of Technology","ror":"https://ror.org/04xwksx09","country_code":"TW","type":"education","lineage":["https://openalex.org/I126145234"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yu-Cheng Tsai","raw_affiliation_strings":["Ph.D. Program of Business Administration in Industrial Development, Department of Business Administration, Chaoyang University of Technology, Taichung City 41349, Taiwan"],"affiliations":[{"raw_affiliation_string":"Ph.D. Program of Business Administration in Industrial Development, Department of Business Administration, Chaoyang University of Technology, Taichung City 41349, Taiwan","institution_ids":["https://openalex.org/I126145234"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5034813595","display_name":"Fu\u2010Min Chang","orcid":"https://orcid.org/0000-0002-5831-0541"},"institutions":[{"id":"https://openalex.org/I126145234","display_name":"Chaoyang University of Technology","ror":"https://ror.org/04xwksx09","country_code":"TW","type":"education","lineage":["https://openalex.org/I126145234"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Fu-Min Chang","raw_affiliation_strings":["Department of Finance, Chaoyang University of Technology, Taichung City 41349, Taiwan"],"affiliations":[{"raw_affiliation_string":"Department of Finance, Chaoyang University of Technology, Taichung City 41349, Taiwan","institution_ids":["https://openalex.org/I126145234"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5100874874"],"corresponding_institution_ids":["https://openalex.org/I126145234"],"apc_list":{"value":1400,"currency":"CHF","value_usd":1515},"apc_paid":{"value":1400,"currency":"CHF","value_usd":1515},"fwci":1.6396,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.87415345,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"12","issue":"9","first_page":"191","last_page":"191"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11125","display_name":"Petri Nets in System Modeling","score":0.9850999712944031,"subfield":{"id":"https://openalex.org/subfields/1703","display_name":"Computational Theory and Mathematics"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11443","display_name":"Advanced Statistical Process Monitoring","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1804","display_name":"Statistics, Probability and Uncertainty"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/retrial-queue","display_name":"Retrial queue","score":0.6654735803604126},{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.5363178849220276},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5270058512687683},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.2410951554775238},{"id":"https://openalex.org/keywords/queueing-system","display_name":"Queueing system","score":0.0905185341835022}],"concepts":[{"id":"https://openalex.org/C2779307879","wikidata":"https://www.wikidata.org/wiki/Q18394151","display_name":"Retrial queue","level":4,"score":0.6654735803604126},{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.5363178849220276},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5270058512687683},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.2410951554775238},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.0905185341835022}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/computation12090191","is_oa":true,"landing_page_url":"https://doi.org/10.3390/computation12090191","pdf_url":"https://www.mdpi.com/2079-3197/12/9/191/pdf","source":{"id":"https://openalex.org/S2738402919","display_name":"Computation","issn_l":"2079-3197","issn":["2079-3197"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computation","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:a7a261cc89314ecdb9d24c2aa6da3b08","is_oa":true,"landing_page_url":"https://doaj.org/article/a7a261cc89314ecdb9d24c2aa6da3b08","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computation, Vol 12, Iss 9, p 191 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/computation12090191","is_oa":true,"landing_page_url":"https://doi.org/10.3390/computation12090191","pdf_url":"https://www.mdpi.com/2079-3197/12/9/191/pdf","source":{"id":"https://openalex.org/S2738402919","display_name":"Computation","issn_l":"2079-3197","issn":["2079-3197"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computation","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4402636904.pdf","grobid_xml":"https://content.openalex.org/works/W4402636904.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W164300231","https://openalex.org/W1915850952","https://openalex.org/W1953786337","https://openalex.org/W2012065498","https://openalex.org/W2048198935","https://openalex.org/W2180288713","https://openalex.org/W2487215437","https://openalex.org/W2609696849","https://openalex.org/W2805340556","https://openalex.org/W2899898088","https://openalex.org/W2944642035","https://openalex.org/W2963794115","https://openalex.org/W2982325597","https://openalex.org/W2997505916","https://openalex.org/W3042469481","https://openalex.org/W3172187156","https://openalex.org/W4249296667"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2068942304","https://openalex.org/W157816292","https://openalex.org/W2151785581","https://openalex.org/W2020584916","https://openalex.org/W2046056683","https://openalex.org/W2396023182","https://openalex.org/W2086932723","https://openalex.org/W2069637937"],"abstract_inverted_index":{"Retrial":[0],"queues":[1,35],"are":[2,120],"used":[3],"extensively":[4],"to":[5,49,71],"model":[6],"many":[7],"practical":[8],"problems":[9],"in":[10,122,134],"service":[11,77,100,137,155,188],"systems,":[12],"call":[13],"centers,":[14,16],"data":[15],"and":[17,45,51,58,78,85,111,146,180,190],"computer":[18],"network":[19],"systems.":[20],"The":[21,149],"average":[22],"waiting":[23,69,90,103,184],"time":[24,91,104,138,156],"is":[25,157],"the":[26,31,73,83,107,116,130,136,161,165,171,182],"main":[27],"observable":[28],"characteristic":[29],"of":[30,43,76,88,151],"retrial":[32,96],"queues.":[33],"Long":[34],"may":[36],"cause":[37,54],"negative":[38],"impacts":[39],"such":[40,142],"as":[41,143],"waste":[42],"manpower":[44],"unnecessary":[46],"crowding":[47],"leading":[48],"suffocation,":[50],"can":[52,64,177],"even":[53],"trouble":[55],"for":[56,94,129,160,186],"customers":[57],"institutions.":[59],"Applying":[60],"control":[61,92,105,109,113,132,162],"chart":[62,93,114,133,163],"technology":[63],"help":[65],"managers":[66,176],"analyze":[67,181],"customers\u2019":[68,183],"times":[70,185],"improve":[72],"effective":[74],"performance":[75],"attention.":[79],"This":[80],"paper":[81],"pioneers":[82],"developing":[84],"detailed":[86],"study":[87],"a":[89,95,112],"queue":[97],"with":[98],"general":[99],"times.":[101],"Two":[102],"charts,":[106],"Shewhart":[108,131],"chart,":[110],"using":[115,164],"weighted":[117,166],"variance":[118,167],"method":[119],"constructed":[121],"this":[123],"paper.":[124],"We":[125],"present":[126],"three":[127],"cases":[128],"which":[135],"obeys":[139],"special":[140],"distributions,":[141],"exponential,":[144],"Erlang,":[145],"hyper-exponential":[147],"distributions.":[148],"case":[150],"an":[152],"exponentially":[153],"distributed":[154],"also":[158],"presented":[159],"method.":[168],"Based":[169],"on":[170],"numerical":[172],"simulations":[173],"conducted":[174],"herein,":[175],"better":[178],"monitor":[179],"their":[187],"systems":[189],"take":[191],"preventive":[192],"measures.":[193]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2}],"updated_date":"2026-03-14T06:41:57.775601","created_date":"2025-10-10T00:00:00"}