{"id":"https://openalex.org/W4408866773","doi":"https://doi.org/10.3390/systems13040226","title":"Transforming Quality into Results: A Multivariate Analysis with Hotelling\u2019s T2 on the Impact of ISO 9001","display_name":"Transforming Quality into Results: A Multivariate Analysis with Hotelling\u2019s T2 on the Impact of ISO 9001","publication_year":2025,"publication_date":"2025-03-26","ids":{"openalex":"https://openalex.org/W4408866773","doi":"https://doi.org/10.3390/systems13040226"},"language":"en","primary_location":{"id":"doi:10.3390/systems13040226","is_oa":true,"landing_page_url":"https://doi.org/10.3390/systems13040226","pdf_url":"https://www.mdpi.com/2079-8954/13/4/226/pdf?version=1742980981","source":{"id":"https://openalex.org/S4210219410","display_name":"Systems","issn_l":"2079-8954","issn":["2079-8954"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2079-8954/13/4/226/pdf?version=1742980981","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022413676","display_name":"Omar A. Guirette-Barbosa","orcid":"https://orcid.org/0000-0003-1336-9475"},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]},{"id":"https://openalex.org/I4210131935","display_name":"Universidad Aut\u00f3noma de Fresnillo","ror":"https://ror.org/039emag51","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210131935"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Omar Alejandro Guirette-Barbosa","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico"],"raw_orcid":"https://orcid.org/0000-0003-1336-9475","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]},{"raw_affiliation_string":"Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210131935"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072651309","display_name":"Selene Casta\u00f1eda-Burciaga","orcid":"https://orcid.org/0000-0002-2436-308X"},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]},{"id":"https://openalex.org/I4210131935","display_name":"Universidad Aut\u00f3noma de Fresnillo","ror":"https://ror.org/039emag51","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210131935"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Selene Casta\u00f1eda-Burciaga","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico"],"raw_orcid":"https://orcid.org/0000-0002-2436-308X","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]},{"raw_affiliation_string":"Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210131935"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055514465","display_name":"Martha Ang\u00e9lica Ram\u00edrez Salazar","orcid":"https://orcid.org/0000-0001-6536-4161"},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]},{"id":"https://openalex.org/I4210131935","display_name":"Universidad Aut\u00f3noma de Fresnillo","ror":"https://ror.org/039emag51","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210131935"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Martha Ang\u00e9lica Ram\u00edrez-Salazar","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico"],"raw_orcid":"https://orcid.org/0000-0001-6536-4161","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]},{"raw_affiliation_string":"Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210131935"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014100628","display_name":"Oscar Cruz-Dom\u00ednguez","orcid":"https://orcid.org/0000-0003-1320-4371"},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Oscar Cruz-Dom\u00ednguez","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico"],"raw_orcid":"https://orcid.org/0000-0003-1320-4371","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110380923","display_name":"Jos\u00e9 Luis Carrera-Escobedo","orcid":null},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]},{"id":"https://openalex.org/I4210131935","display_name":"Universidad Aut\u00f3noma de Fresnillo","ror":"https://ror.org/039emag51","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210131935"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Luis Carrera-Escobedo","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]},{"raw_affiliation_string":"Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210131935"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076044693","display_name":"Jes\u00fas Vel\u00e1zquez Mac\u00edas","orcid":"https://orcid.org/0000-0003-0180-023X"},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 de Jes\u00fas Vel\u00e1zquez-Mac\u00edas","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico"],"raw_orcid":"https://orcid.org/0000-0003-0180-023X","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038903823","display_name":"Claudia Guadalupe Lara Torres","orcid":"https://orcid.org/0000-0002-3066-2967"},"institutions":[{"id":"https://openalex.org/I4210102112","display_name":"Universidad Polit\u00e9cnica de Zacatecas","ror":"https://ror.org/019ze4c92","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210102112"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Claudia Guadalupe Lara-Torres","raw_affiliation_strings":["Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Universidad Polit\u00e9cnica de Zacatecas, Plan de Pardillo Sn, Parque Industrial, Fresnillo 99059, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210102112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055842704","display_name":"Jos\u00e9 M. Celaya-Padilla","orcid":"https://orcid.org/0000-0001-6847-3777"},"institutions":[{"id":"https://openalex.org/I4210131935","display_name":"Universidad Aut\u00f3noma de Fresnillo","ror":"https://ror.org/039emag51","country_code":"MX","type":"education","lineage":["https://openalex.org/I4210131935"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Jos\u00e9 Mar\u00eda Celaya-Padilla","raw_affiliation_strings":["Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico"],"raw_orcid":"https://orcid.org/0000-0001-6847-3777","affiliations":[{"raw_affiliation_string":"Postgraduate Department, Universidad Aut\u00f3noma de Fresnillo, Carretera Federal Panamericana, Lindavista, Ejidal 4, Fresnillo 99039, Zacatecas, Mexico","institution_ids":["https://openalex.org/I4210131935"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5085849852","display_name":"H\u00e9ctor Dur\u00e1n-Mu\u00f1oz","orcid":"https://orcid.org/0000-0002-7190-3528"},"institutions":[{"id":"https://openalex.org/I47400469","display_name":"Universidad Aut\u00f3noma de Zacatecas \"Francisco Garc\u00eda Salinas\"","ror":"https://ror.org/01m296r74","country_code":"MX","type":"education","lineage":["https://openalex.org/I47400469"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"H\u00e9ctor Antonio Dur\u00e1n-Mu\u00f1oz","raw_affiliation_strings":["Department of Electrical Engineering, Universidad Aut\u00f3noma de Zacatecas, Alameda Garc\u00eda Cadena 414, Zacatecas 98000, Zacatecas, Mexico"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Electrical Engineering, Universidad Aut\u00f3noma de Zacatecas, Alameda Garc\u00eda Cadena 414, Zacatecas 98000, Zacatecas, Mexico","institution_ids":["https://openalex.org/I47400469"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":9,"corresponding_author_ids":["https://openalex.org/A5022413676","https://openalex.org/A5055842704"],"corresponding_institution_ids":["https://openalex.org/I4210102112","https://openalex.org/I4210131935"],"apc_list":{"value":1600,"currency":"CHF","value_usd":1732},"apc_paid":{"value":1600,"currency":"CHF","value_usd":1732},"fwci":3.5358,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.91782056,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":96},"biblio":{"volume":"13","issue":"4","first_page":"226","last_page":"226"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9825000166893005,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9753000140190125,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6264498233795166},{"id":"https://openalex.org/keywords/multivariate-statistics","display_name":"Multivariate statistics","score":0.6192601323127747},{"id":"https://openalex.org/keywords/multivariate-analysis","display_name":"Multivariate analysis","score":0.555478572845459},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4259300231933594},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.39199402928352356},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.36306360363960266},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.320323646068573},{"id":"https://openalex.org/keywords/physics","display_name":"Physics","score":0.1359979808330536}],"concepts":[{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6264498233795166},{"id":"https://openalex.org/C161584116","wikidata":"https://www.wikidata.org/wiki/Q1952580","display_name":"Multivariate statistics","level":2,"score":0.6192601323127747},{"id":"https://openalex.org/C38180746","wikidata":"https://www.wikidata.org/wiki/Q1952580","display_name":"Multivariate analysis","level":2,"score":0.555478572845459},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4259300231933594},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.39199402928352356},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.36306360363960266},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.320323646068573},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.1359979808330536},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/systems13040226","is_oa":true,"landing_page_url":"https://doi.org/10.3390/systems13040226","pdf_url":"https://www.mdpi.com/2079-8954/13/4/226/pdf?version=1742980981","source":{"id":"https://openalex.org/S4210219410","display_name":"Systems","issn_l":"2079-8954","issn":["2079-8954"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Systems","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:44f2639fae7448cf863b2d561e59153a","is_oa":true,"landing_page_url":"https://doaj.org/article/44f2639fae7448cf863b2d561e59153a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Systems, Vol 13, Iss 4, p 226 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/systems13040226","is_oa":true,"landing_page_url":"https://doi.org/10.3390/systems13040226","pdf_url":"https://www.mdpi.com/2079-8954/13/4/226/pdf?version=1742980981","source":{"id":"https://openalex.org/S4210219410","display_name":"Systems","issn_l":"2079-8954","issn":["2079-8954"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Systems","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4408866773.pdf"},"referenced_works_count":33,"referenced_works":["https://openalex.org/W2000562401","https://openalex.org/W2087420546","https://openalex.org/W2202328817","https://openalex.org/W2316835450","https://openalex.org/W2808856925","https://openalex.org/W2902627177","https://openalex.org/W2924438343","https://openalex.org/W2966643347","https://openalex.org/W2991033941","https://openalex.org/W3008027884","https://openalex.org/W3019007345","https://openalex.org/W3028035542","https://openalex.org/W3043188824","https://openalex.org/W3113508094","https://openalex.org/W3116838259","https://openalex.org/W3184937293","https://openalex.org/W3186717137","https://openalex.org/W3193372798","https://openalex.org/W3199622800","https://openalex.org/W3217688288","https://openalex.org/W4206004135","https://openalex.org/W4296625348","https://openalex.org/W4299714169","https://openalex.org/W4313336410","https://openalex.org/W4315479349","https://openalex.org/W4318476534","https://openalex.org/W4382181042","https://openalex.org/W4385740237","https://openalex.org/W4392285289","https://openalex.org/W6756434975","https://openalex.org/W6787509564","https://openalex.org/W6793104662","https://openalex.org/W6848625959"],"related_works":["https://openalex.org/W2406638334","https://openalex.org/W40745829","https://openalex.org/W4318262572","https://openalex.org/W1978357124","https://openalex.org/W1578824628","https://openalex.org/W2032728545","https://openalex.org/W1570805059","https://openalex.org/W4250754046","https://openalex.org/W4243682621","https://openalex.org/W2036849593"],"abstract_inverted_index":{"This":[0,23],"research":[1,24,159],"explores":[2],"the":[3,12,33,36,41,45,93,113,116,164],"effectiveness":[4,169],"of":[5,35,118,129],"Quality":[6],"Management":[7],"Systems":[8],"(QMSs)":[9],"certified":[10],"under":[11],"ISO":[13,37,68],"9001":[14,38],"standard":[15,39],"by":[16],"applying":[17],"Hotelling\u2019s":[18,81],"multivariate":[19,156],"statistical":[20,72],"test":[21],"T2.":[22],"focuses":[25],"on":[26],"organizations":[27,139,175],"in":[28,67,109],"central":[29],"Mexico,":[30],"evaluating":[31],"whether":[32],"adoption":[34],"generates":[40],"promised":[42],"benefits":[43],"(by":[44],"International":[46],"Standardization":[47],"Organization":[48],"itself),":[49],"such":[50,74],"as":[51,75,126],"process":[52,121,141],"improvement,":[53],"increased":[54,60],"customer":[55,124,144],"satisfaction,":[56,145],"higher":[57],"sales,":[58],"and":[59,70,80,91,123,143,151,170],"revenues.":[61],"Using":[62],"a":[63],"comprehensive":[64],"framework":[65],"grounded":[66],"10014":[69],"incorporating":[71],"tools,":[73],"descriptive":[76],"analysis,":[77],"regression,":[78],"simulation,":[79],"T2":[82],"test,":[83],"this":[84,158],"study":[85],"examined":[86],"performance":[87],"differences":[88],"across":[89],"sectors":[90],"pinpointed":[92],"critical":[94],"factors":[95,166],"impacting":[96],"QMS":[97,119,130,168,179],"outcomes.":[98],"The":[99],"results":[100],"demonstrated":[101],"notable":[102],"advantages,":[103],"including":[104],"average":[105],"improvements":[106],"exceeding":[107],"20%":[108],"anticipated":[110],"benefits.":[111],"Furthermore,":[112],"analysis":[114],"underscored":[115],"importance":[117],"maturity,":[120],"enhancement,":[122],"satisfaction":[125],"pivotal":[127],"drivers":[128],"success.":[131],"Sector-specific":[132],"patterns":[133],"also":[134],"emerged,":[135],"revealing":[136],"that":[137],"public":[138],"prioritize":[140],"efficiency":[142],"whereas":[146],"private":[147],"entities":[148],"emphasize":[149],"sales":[150],"revenue":[152],"growth.":[153],"By":[154],"employing":[155],"techniques,":[157],"offers":[160],"valuable":[161],"insights":[162],"into":[163],"interconnected":[165],"affecting":[167],"provides":[171],"actionable":[172],"recommendations":[173],"for":[174],"to":[176],"enhance":[177],"their":[178],"performance.":[180]},"counts_by_year":[{"year":2025,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-03-27T00:00:00"}
