{"id":"https://openalex.org/W4404757755","doi":"https://doi.org/10.3390/systems12120529","title":"Research on Users\u2019 Willingness to Use the Urban Subway Wayfinding Signage System Based on the DeLone & McLean Model Theory: A Case Study of Wuxi Subway","display_name":"Research on Users\u2019 Willingness to Use the Urban Subway Wayfinding Signage System Based on the DeLone & McLean Model Theory: A Case Study of Wuxi Subway","publication_year":2024,"publication_date":"2024-11-27","ids":{"openalex":"https://openalex.org/W4404757755","doi":"https://doi.org/10.3390/systems12120529"},"language":"en","primary_location":{"id":"doi:10.3390/systems12120529","is_oa":true,"landing_page_url":"https://doi.org/10.3390/systems12120529","pdf_url":"https://www.mdpi.com/2079-8954/12/12/529/pdf?version=1732698527","source":{"id":"https://openalex.org/S4210219410","display_name":"Systems","issn_l":"2079-8954","issn":["2079-8954"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2079-8954/12/12/529/pdf?version=1732698527","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Kun Wang","orcid":"https://orcid.org/0009-0003-9346-3636"},"institutions":[{"id":"https://openalex.org/I111599522","display_name":"Jiangnan University","ror":"https://ror.org/04mkzax54","country_code":"CN","type":"education","lineage":["https://openalex.org/I111599522"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Kun Wang","raw_affiliation_strings":["School of Design, Jiangnan University, Wuxi 214122, China"],"raw_orcid":"https://orcid.org/0009-0003-9346-3636","affiliations":[{"raw_affiliation_string":"School of Design, Jiangnan University, Wuxi 214122, China","institution_ids":["https://openalex.org/I111599522"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Chuhao Shen","orcid":null},"institutions":[{"id":"https://openalex.org/I28777354","display_name":"Sejong University","ror":"https://ror.org/00aft1q37","country_code":"KR","type":"education","lineage":["https://openalex.org/I28777354"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Chuhao Shen","raw_affiliation_strings":["Graduate School of Performance, Video, Animation, Sejong University, Seoul 05000, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Performance, Video, Animation, Sejong University, Seoul 05000, Republic of Korea","institution_ids":["https://openalex.org/I28777354"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100674542","display_name":"Mingxin Li","orcid":"https://orcid.org/0000-0002-7595-3717"},"institutions":[{"id":"https://openalex.org/I165526535","display_name":"Royal College of Art","ror":"https://ror.org/01egahc47","country_code":"GB","type":"education","lineage":["https://openalex.org/I165526535"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mingxin Li","raw_affiliation_strings":["School of Architecture, Royal College of Art, London SW7 2EU, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Architecture, Royal College of Art, London SW7 2EU, UK","institution_ids":["https://openalex.org/I165526535"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100402798","display_name":"Jianing Li","orcid":"https://orcid.org/0000-0002-0143-8894"},"institutions":[{"id":"https://openalex.org/I111599522","display_name":"Jiangnan University","ror":"https://ror.org/04mkzax54","country_code":"CN","type":"education","lineage":["https://openalex.org/I111599522"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jianing Li","raw_affiliation_strings":["School of Humanities, Jiangnan University, Wuxi 214122, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Humanities, Jiangnan University, Wuxi 214122, China","institution_ids":["https://openalex.org/I111599522"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I111599522"],"apc_list":{"value":1600,"currency":"CHF","value_usd":1782},"apc_paid":{"value":1600,"currency":"CHF","value_usd":1782},"fwci":7.828,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.97507806,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":"12","issue":"12","first_page":"529","last_page":"529"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10757","display_name":"Geographic Information Systems Studies","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/3305","display_name":"Geography, Planning and Development"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10757","display_name":"Geographic Information Systems Studies","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/3305","display_name":"Geography, Planning and Development"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11106","display_name":"Data Management and Algorithms","score":0.968500018119812,"subfield":{"id":"https://openalex.org/subfields/1711","display_name":"Signal Processing"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11980","display_name":"Human Mobility and Location-Based Analysis","score":0.9520999789237976,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/signage","display_name":"Signage","score":0.8523622751235962},{"id":"https://openalex.org/keywords/transport-engineering","display_name":"Transport engineering","score":0.600460410118103},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.42027541995048523},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2932176887989044},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.22022220492362976},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.15087097883224487}],"concepts":[{"id":"https://openalex.org/C114938261","wikidata":"https://www.wikidata.org/wiki/Q1211272","display_name":"Signage","level":2,"score":0.8523622751235962},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.600460410118103},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42027541995048523},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2932176887989044},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22022220492362976},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.15087097883224487}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/systems12120529","is_oa":true,"landing_page_url":"https://doi.org/10.3390/systems12120529","pdf_url":"https://www.mdpi.com/2079-8954/12/12/529/pdf?version=1732698527","source":{"id":"https://openalex.org/S4210219410","display_name":"Systems","issn_l":"2079-8954","issn":["2079-8954"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Systems","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:07b8b906cf4b4692bbf361f38de81912","is_oa":true,"landing_page_url":"https://doaj.org/article/07b8b906cf4b4692bbf361f38de81912","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Systems, Vol 12, Iss 12, p 529 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/systems12120529","is_oa":true,"landing_page_url":"https://doi.org/10.3390/systems12120529","pdf_url":"https://www.mdpi.com/2079-8954/12/12/529/pdf?version=1732698527","source":{"id":"https://openalex.org/S4210219410","display_name":"Systems","issn_l":"2079-8954","issn":["2079-8954"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/11","score":0.7699999809265137,"display_name":"Sustainable cities and communities"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320321605","display_name":"Government of Jiangsu Province","ror":"https://ror.org/004svx814"},{"id":"https://openalex.org/F4320335787","display_name":"Fundamental Research Funds for the Central Universities","ror":null}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4404757755.pdf","grobid_xml":"https://content.openalex.org/works/W4404757755.grobid-xml"},"referenced_works_count":58,"referenced_works":["https://openalex.org/W1572145800","https://openalex.org/W1590210826","https://openalex.org/W1721421031","https://openalex.org/W1857675993","https://openalex.org/W1969252751","https://openalex.org/W1986324754","https://openalex.org/W1988050849","https://openalex.org/W1991267614","https://openalex.org/W2002287579","https://openalex.org/W2009971358","https://openalex.org/W2015968374","https://openalex.org/W2028245160","https://openalex.org/W2028794289","https://openalex.org/W2035658447","https://openalex.org/W2036431990","https://openalex.org/W2049612369","https://openalex.org/W2057012437","https://openalex.org/W2079212666","https://openalex.org/W2079568185","https://openalex.org/W2108646961","https://openalex.org/W2110506823","https://openalex.org/W2114589608","https://openalex.org/W2118101410","https://openalex.org/W2119355372","https://openalex.org/W2125478666","https://openalex.org/W2128859147","https://openalex.org/W2141167937","https://openalex.org/W2328220333","https://openalex.org/W2521982497","https://openalex.org/W2589634675","https://openalex.org/W2623602863","https://openalex.org/W2748683516","https://openalex.org/W2897256177","https://openalex.org/W2897524596","https://openalex.org/W2903303642","https://openalex.org/W2930186564","https://openalex.org/W2953538972","https://openalex.org/W3003883375","https://openalex.org/W3036969376","https://openalex.org/W3108024628","https://openalex.org/W3127277747","https://openalex.org/W3130951401","https://openalex.org/W4220903725","https://openalex.org/W4224322598","https://openalex.org/W4251513823","https://openalex.org/W4291019569","https://openalex.org/W4318344595","https://openalex.org/W4319965159","https://openalex.org/W4386032236","https://openalex.org/W4387429748","https://openalex.org/W4387642174","https://openalex.org/W4395112637","https://openalex.org/W6634098953","https://openalex.org/W6667476621","https://openalex.org/W6682666057","https://openalex.org/W6702188305","https://openalex.org/W6780017396","https://openalex.org/W7008740561"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4363672910","https://openalex.org/W617181986","https://openalex.org/W4242964709","https://openalex.org/W3199221350","https://openalex.org/W3205489435","https://openalex.org/W599504570","https://openalex.org/W3048868925"],"abstract_inverted_index":{"This":[0],"study,":[1],"which":[2],"is":[3,34,119],"grounded":[4],"in":[5],"the":[6,22,27,44,49,107,126,130,139,144,148,154,167,180],"information":[7,54,117],"systems":[8,169],"success":[9],"model":[10],"(D&M":[11],"model)":[12],"proposed":[13],"by":[14],"Delone":[15],"and":[16,21,62,75,79,86,134,141,146,151,162,173,188],"Mclean,":[17],"investigates":[18],"user":[19,60,101],"satisfaction":[20],"intention":[23,63,113,185],"to":[24,64,114,128,186],"continue":[25],"using":[26,70,82],"urban":[28,175],"subway":[29,33,172],"signage":[30,168],"system;":[31,145],"Wuxi":[32,171],"taken":[35],"as":[36,53,96],"a":[37,41,71,97,159],"case":[38],"study.":[39],"Through":[40],"questionnaire":[42],"survey,":[43],"research":[45],"integrates":[46],"elements":[47],"from":[48],"D&M":[50],"theory,":[51],"such":[52],"quality,":[55,57,59],"system":[56,93],"service":[58,104],"satisfaction,":[61,102],"use.":[65,115],"The":[66,89,122],"data":[67],"were":[68,80],"collected":[69],"combination":[72],"of":[73,100,136,143,153,170,182],"online":[74],"offline":[76],"survey":[77],"methods":[78],"analyzed":[81],"IBM":[83],"SPSS":[84],"23":[85],"AMOS":[87],"23.":[88],"findings":[90],"reveal":[91],"that":[92],"quality":[94,105,118],"serves":[95],"crucial":[98],"driver":[99],"while":[103],"exerts":[106],"most":[108],"significant":[109],"influence":[110],"on":[111],"users\u2019":[112],"Additionally,":[116],"equally":[120],"important.":[121],"optimization":[123],"suggestions":[124],"encompass":[125],"need":[127],"ensure":[129],"relevance,":[131],"completeness,":[132],"timeliness,":[133],"accuracy":[135],"information;":[137],"enhance":[138],"usability":[140],"reliability":[142],"bolster":[147],"responsiveness,":[149],"empathy,":[150],"tangibles":[152],"service.":[155],"These":[156],"discoveries":[157],"provide":[158],"scientific":[160],"basis":[161],"practical":[163],"guidance":[164],"for":[165],"optimizing":[166],"other":[174],"public":[176],"transportation":[177],"systems,":[178],"with":[179],"aim":[181],"elevating":[183],"passengers\u2019":[184],"use":[187],"their":[189],"satisfaction.":[190]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3}],"updated_date":"2026-07-22T07:51:19.307946","created_date":"2025-10-10T00:00:00"}